All of the staff was super friendly and provided all the information needed for my screening very…read morequickly! I actually had to redo my screening, and they were very kind about having me stay in the lobby while I waited to retest, even though it was after closing. Great staff!!

I went ther because my job had me do a drug screening. When I arrived I was greeted by front desk I…read morewas called in my nurse Clarabel was polite & very helpful I answered all her questions she had bery good bedside manner took all my vitals. I waited for doc & was seen by him . Great service

I worked with Sofia Magnuson for about five months to improve my professional English communication…read moreskills, and I highly recommend her. Not only did my English improve, but I also gained much more confidence speaking in professional settings. Colleagues at work even noticed the improvement in my communication. Sofia used a variety of techniques tailored to my specific needs and goals. She was always supportive and willing to answer questions, even when I brought in exercises and practice from other speech therapy apps. I appreciated how flexible and personalized her approach was rather than following a rigid curriculum. If you're looking to improve your English communication skills and build confidence, Sofia is an excellent speech therapist and coach.

Both of my kids see Ellie with Crossroads and LOVE her. Besides just being a constant, positive…read moreperson in their lives that they look forward to seeing each week, both of their speech has grown exponentially! Can't say enough good things about her and am really grateful that we found her!

My son loves Laura she has a big heart and always a smile on her face such a pleasure to come see…read moreher my son comes out happy and relaxed.

We have been seeing Ms. Laura for over a year and cannot say enough great things about her. She…read moreincorporates yoga and mindfulness into her sessions. She is very creative, always looking for new ways of helping our child. We have seen a lot of gains in our child's development thanks to Ms. Laura. She has supported us in our child's education and always gives us great tips on how to handle things at home. If your child needs occupational therapy, she is the one to go to!

We absolutely adore Ms. Kaylie Wynn! She is energetic, vibrant, enthusiastic, empathic and…read morecompassionate! I cannot recommend her services highly enough. She makes our family (in particular, our son) feel at ease with her dedication, abilities and skills and the education to back it up! Kaylie takes the time to listen and provides solutions, even accessing other resources and colleagues, when necessary. She develops a personalized treatment plan that addresses my son's specific goals and challenges. She is incredibly knowledgeable about her field and provides clear explanations every step of the way. Ms. Kaylie's encouragement and support is invaluable and we think of her as a member of our family. She truly cares for the well-being of her clients and wants them to succeed in life. I would not hesitate to recommend Ms. Kaylie to anyone in need of pediatric occupational therapy services!

Thalia is such a warm and caring therapist, thorough and such an expert. She's been helpful with…read moreaddressing everything in such a professional yet approachable way, she guidance for us at home, and she has made such a difference.

Would NOT recommend this place to anyone who is looking for a professional, communicative practice…read moreto work with their children. Since his evaluation, my son has had 3 different therapists, which no one at the practice informed me of until the day of. It was not communicated who would be his ongoing therapist at any point. I had to ask multiple times who his therapist was. After only a few weeks, his therapist went on medical leave for a month (she is still not back), and there was no one for my son to work with while she was gone. You would think an occupational therapy practice would do the bare minimum and assign someone else to work with their child clients while their therapist was gone. I am a therapist myself and cannot believe how unprofessional they are. So disappointed and angry at how my son has been treated there. Do NOT send your child here.

Disclaimer: Take what I'm writing seriously, because I'm a straight-up helicopter mom with…read moreridiculous high standards (at least I'm self aware!) Heather and Katie have been working with my son for years now and they are amazing. They are fun and sweet and work so hard to make things fun, but also challenge him to his max. Teaching a 4 year old with dyspraxia and hyperlexia how to move his body in a natural way is NOT EASY- and they go above and beyond to keep him happy and engaged (even when he's being a total pain!) He views these kind ladies as his friends and will ask me to text them or send them videos when he jumps extra high one day or is able to hop on one leg. Moreover, they go above and beyond advocating for him- providing me resources, doctors to consult for any concerns that I have. They are a wealth of information! My family members have commented, multiple times, how much more naturally my son moves and his physical progress. They helped me get him to eat vegetables on his own, where before he'd literally have a nervous breakdown at the mere thought of touching a piece of broccoli because of his fear of unpleasant textures. He's finally able to start keeping up with other kids on a playground, and can finally jump on a trampoline after years of being unable to. They're helping him live moments of childhood that should be happy for him and not stressful- and for that, I'm beyond thankful. I can confidently say that at Little Steps I know that my son is not just a number in their list of patients- they truly care about him and will advocate for his absolute best interests.

This was my first experience with physical therapy of any kind. My intake was performed at ATI's…read moreNiles location, and all subsequent sessions were in Skokie. The good: - Professional, competent and thoughtful physical therapists; - Friendly and responsive management, both at this facility, and at Niles and their Bolingbrook corporate office; - Clean, well-appointed facilities. The not-so-good: - During my time at this facility I was treated by four different PTs. It wasn't until several weeks into my therapy that one PT identified themselves as my "primary," and from then on was consistently available to me. Prior to that the communication between my PTs was limited, even dysfunctional, with each PT assigning me their own at-home exercises seemingly unaware of, or misinformed regarding the exercises I was already performing. This was dispiriting, especially when I'd accrued over a dozen exercises I thought I was obliged to work through daily. - A personalized web portal called MedBridge was presented to me as a resource for my at-home exercises and progress. I liked MedBridge, I liked having my exercises available online, but I soon realized that not all of my PTs used it, and those that did appeared not know how to use it properly. In the end, MedBridge became frustratingly unreliable and I stayed with my paper printouts instead. - It wasn't unusual for my PTs to be attending to another client at the same time as me. Given what ATI was billing my insurance provider, consistent one-on-one would have been appreciated--and expected. (One PT confided that ATI was having trouble hiring PTs and that most of the PTs currently at the facility were independents.) - During my intake, the facility manager wanted to charge me a $10 fee payable immediately. I advised him that my insurance card says, "Please do not collect $ at time of service," but I was told the $10 fee was not a co-pay, rather it was "co-insurance." I subsequently learned that the fee was really a pre-pay that applied against the total bill. At their request I gave them my credit card so they could auto-debit $10 for each session. Problem was that after several weeks the debits mysteriously stopped, and ATI Skokie told me they had no record of my credit card despite my having provided it several weeks earlier. I gave them my credit card again, and several weeks later they "lost" it again. Thereafter I refused to provide my card, telling them to instead call ATI corporate and work it out with them. To ATI's credit, they never bothered me about the pre-pays again. - This last thing was explained to me by ATI corporate as a marketing error: after about six sessions I received an email from ATI congratulating me on my "great progress" and proclaiming that I was, "close to reaching my goal!" Neither was true. Again, ATI owned it as a mistake, but dispiriting nonetheless.

Michelle and the staff at ATI are fantastic! This is my second time with them and when I needed PT…read moreagain, they were my only choice. Michelle is kind and empathetic but she makes you work hard to heal. Scheduling is easy and they are very careful to keep clean and are very conscious of COVID precautions. I highly recommend them!

All the pictures are very old. There's not a hair salon anymore. Very bad administration. This…read morefacility is mainly concerned about making money. They fill the patients with carbs and heavy starches to save money. Just awful. I saw mice regularly

My husband just completed a stay at Alden Estates on Old Orchard Rd, Skokie…read more From beginning to end, it was an outstanding experience. We were treated with kindness, understanding and high quality care. The facility, itself, is warm and inviting, feels like a "bed and breakfast"! His every need was met. The nursing and assistant staff were all wonderful from Lexi, the administrator, Alex, an aide and Jazmin and Maita, Indal and Cosmos, our nurses who were skilled and very pleasant and attentive. The dining room staff was also excellent. The facility is very clean and inviting. The daily craft sessions were entertaining and much appreciated! All in all, it was a wonderful experience and it is tops on our list if ever needed again. Susi G

The staff are so kind, patient and very educated in what they do. Place is very easy to find, in a…read moregreat part of town. Grocery and food within walking distance. highly recommend

From the owner: NAPA Center is dedicated to delivering innovative therapy services to children with a variety of…read moreneurological and developmental needs. We strive to provide children and families with hope by offering services in a playful environment that enables clients to maximize their full developmental potential. Get in touch with our team to discuss options for weekly physical, occupational, speech, and feeding therapy. Visit our website to learn more!

My 4 year old toodk speach therapy at Play and Say. I was very happy with the service. There has…read morebeen a noticble improvment in my daughets speach. The therapist was very dedicated, and went to my daughters preschool for the therapy sessions. I recommend their services.

I don't know where my first review is, but I can reinforce every time that she absolutely…read morewonderful... Mrs Katie it's been to my son's school..he is doing better as day goes by with the speech, his behavior is not exactly the best at school..and, as I exchange notes with the teachers everyday, when Mrs Katie is going to school the teacher is amazed how happy and well behaved is my son around her.. She really is a special lady and so professional that I will give anything to know how to handle my son so good. Her therapy place is top-notch, very clean and organized,and, again, I cannot find enough words to praise her. I will try to make some pictures so you will see even better that she really worth five stars from every point of view..