Both of my kids see Ellie with Crossroads and LOVE her. Besides just being a constant, positive…read moreperson in their lives that they look forward to seeing each week, both of their speech has grown exponentially! Can't say enough good things about her and am really grateful that we found her!

Our son had speech therapy for a few months with Katie at Crossroads and it was a great experience…read more Our son loved meeting with her! I think they did a lot of games and playing which tricked him into learning. :) Katie was very responsive to us with frequent reports and we would occasionally do phone calls to discuss progress. You could tell she loved working with our kiddo and was very helpful in suggesting how we could support his progress at home. Thank you Crossroads and Katie for helping our child!!

If I could give this place 0 stars I would…read more Parents please stay away from this place. They will push hours and refuse to cut hours even if it's too much for your child. Literally because we wanted to reduce hours for the benefit of my son they told us we would be "discharged". This was after frequent SIB and a neurologist suggesting to cut hours. This is after giving them over 7,000 dollars. They refused to work with us or even try to reduce hours! Also BCBA came here on Fridays for a hour and did nothing but try to push hours and talk. She was supposed to be helping us with daily living skills and she did none of that. We wasted about 8 or 9 months there and lots of $$. Stay away from Karen the BCBA and this whole place. They care about money not what is best for the child

Very unfortunately, I must update my review for NSPT to one star. I've used them for 4 years and…read morehave never been charged a cancellation fee. My daughter had to suddenly cancel telehealth therapy to be tested for COVID and they charged me $50 for that. I very politely and respectfully asked them to waive this one cancellation fee with agreement to be as careful as possible to not miss appointments in the future, and they refuse. (My daughter does therapy 5 days a week, so it is incredibly difficult to not ever miss a therapy visit with less than 24 hours notice.) My two children have done intensive therapy with them 5 days a week since late 2016 (see my earlier review). We have been faithful and supportive clients and have gone along with all of the COVID-related changes without complaining or arguing. I'm just aghast that they don't value their relationship with us after all this time, that in the middle of a pandemic, this is the hill they choose to die on.

This place rocks!!! While it's only been our third visit, Sophia (my daughter, gtube dependent, cp,…read moreautistic) has made so much improvement! Our feeding therapist teaches my husband and I the necessary techniques to get our daughter ready to finally eat by mouth! These people are magical!!!

From the owner: We are a Pediatric Multidisciplinary Feeding and Swallowing Clinic. We employ Speech-Language…read morePathologists, many of whom specialize in Feeding Therapy. We have Occupational Therapists and Physical Therapists on staff so that we can evaluate our patients with a holistic approach. We work with professionals in the area including GI specialists, Pediatricians, and Social Workers. We perform home-based, facility-based, and clinic-based therapies throughout the Chicagoland area. We also offer teletherapy services remotely.

LOVE this group. Tried others before finding them and wow, what a difference! My kids and I have…read moreworked with Kathleen, Kate and Angie over the years and each individual loves and cares for my child as much as I do. My kids loved spending time with them and also had so much fun "playing" not even realizing they were practicing speech. Every session we saw improvement and were given the materials and insights on how to do this at home. Can't recommend them enough!

My 2.5yr old son was experiencing severe language delays and a lot of frustration. His entire vocab…read morewas maybe 10 clear words. He had started speech therapy through another agency, however he was not progressing or enjoying the sessions. We switched to this agency and the difference was like night and day! When Kate first contacted us I was incredibly impressed by her professionalism and attention to detail (I'm a clinical social worker - so my standards for service delivery and therapeutic outcomes are very high. And hey, this therapy is for my kid. And he rocks). Our first session with Kate was fantastic. My son warmed to her straight away, and from then on would stand by the window before each session waiting for her to turn up. And open and close the door for her like the gentleman he is. During the first week, we spent time setting goals and talking about how we would be able to assess his development. I also appreciated that Kate told me from the beginning, that she would be transitioning us over to a new therapist, Angie, in a few months. The transition was seamless. Both Kate and Angie have worked so hard with my son and genuinely care about him. They celebrate his successes and cheer him on as loudly as we do. Both have a freakishly good memory and know all his favorite toys, games and activities. Even his favorite color (orange...weird choice, but ok). Angie has even visited his school and met with his teacher to provide extra education for her. So cool. More than anything, I have appreciated how family-centered their practice is. Both therapists have provided us with a wealth of education about ways we can work with him at home, recommendations for schooling and invaluable support and advice. Last year, we had a grunting and screaming kid who was shy and retreating further into his shell. Now we have a little dude that is confident, can string a sentence together and has a wide vocab ("sour cream" and "mouthwash" - anyone?). The greatest joy is to see him so happy and understood by others! I cannot recommend this agency more highly!

We absolutely adore Ms. Kaylie Wynn! She is energetic, vibrant, enthusiastic, empathic and…read morecompassionate! I cannot recommend her services highly enough. She makes our family (in particular, our son) feel at ease with her dedication, abilities and skills and the education to back it up! Kaylie takes the time to listen and provides solutions, even accessing other resources and colleagues, when necessary. She develops a personalized treatment plan that addresses my son's specific goals and challenges. She is incredibly knowledgeable about her field and provides clear explanations every step of the way. Ms. Kaylie's encouragement and support is invaluable and we think of her as a member of our family. She truly cares for the well-being of her clients and wants them to succeed in life. I would not hesitate to recommend Ms. Kaylie to anyone in need of pediatric occupational therapy services!

Thalia is such a warm and caring therapist, thorough and such an expert. She's been helpful with…read moreaddressing everything in such a professional yet approachable way, she guidance for us at home, and she has made such a difference.

What Beth Osten excels at is charging your credit card. We have worked with a variety of OTs and…read moreOT practices with our three kids. This has been our worst experience. Our child made very little progress and at no point in the YEAR of therapy were any goals or progress shared with us -- I don't think the therapists wrote any goals which is extremely poor form. The practice seems to have high turnover -- our first therapist left after a few months. Perhaps most annoying we asked for a meeting to discuss our concerns with the owner and our therapist, and we didn't even receive a response. We had to follow up a second time and tell them we weren't paying for any more therapy until we had a meeting. We are looking for a new OT . . .

I say I can't agree with Stephanie S or Yelp R. because that has not been our experience at Beth…read moreOsten we have the best OT and Social Worker who have been more than accommodating and willing to adjust their care accordingly when my husband and I have expressed our concerns. But I do have agree with the billing department they are the worse ever. I have experienced the worse dealing with...... two of the three I have dealt with. they are nasty unprofessional and never ever keep the billing straight. We have had the best experience and our daughter has shown great improvements. If it wasn't for our OT and Social Worker we would have left along time ago due the the billing department.

Really excellent speech therapy practice (and we have been around the block with speech therapists…read morefor our kids). Expert, ethical, and kind. We are very pleased with the progress our kids have made. We have worked with a few different therapists and have been uniformly pleased. In particular, we credit Julie Levin, one of the co-owners, with rebuilding our son's speech from the ground up.