Out of the blue after 4 years of being an exemplary customer, I received notice that my coverage…read morewas being terminated due to "missing shingles". My home's roof is fairly new and has no missing shingles. I responded to this false claim, requesting that they look into their error. Instead, I was asked for proof of the roof's condition. The burden of proof is not on me. Travelers was more than welcome to come inspect my roof and determine why such an outrageous and clearly false claim was made, but they did not. I cannot remain a customer with a company that treats its customers like this. If I ever needed to file a claim, I can't imaging the battle that would ensue to force them to pay. Because of this blatant, unprofessional mistreatment, I have switched to the competition.

We have had car and homeowners insurance with Mosaic for over 10 years. We got a good price for our…read moreinsurance when we started. Matt has been so helpful whenever little things have come up. I highly recommend Mosaic!

Best insurance experience we have had, from start to finish. Everyone in their office is friendly,…read morehelpful, knowledgeable and quick to respond to all of our needs. They are clearly honest and concerned with helping us get the very best and highest coverage we need at a price we can afford. We have no question that we are being taken care of and being looked out for. They truly care about their clients and I am thankful to be one. Most of our family and extended family are now clients with them too. Happy to give them a shining review. I highly recommend them!

From the owner: Diamond Cut Insurance Group, Inc. is a local independent insurance agency located in Lynnwood, WA…read more At DCI our licensed staff has years of insurance experience and can help you with all of your personal and commercial insurance needs.

Edsel at MIIA Insurance demonstrated exceptional knowledge in providing comprehensive auto, home,…read moreand umbrella insurance. Highly commendable service.

From the owner: Insure Carefully, Dream Fearlessly…read more As your local American Family Insurance agent, I can offer you dependable insurance protection. We offer specialized coverage for your Auto Insurance, Home Insurance, Life Insurance. Insurance for your Rentals, Contractor Insurance, Home and Condo Association Insurance, Business Owners Package Insurance and more. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

We have been working with Daniel since June 2012 for our business and personal insurances. We have…read morebusiness laibility, personal auto and home insurances through him. Other than insurances he has put us in contact with multiple contacts (financial advisor, accountant, health insurance agents) all of whom have been great asset for business as well as person side if things. We also recommended him to family who was denied insurance by everyone else for property with repeated water damage. Daniel was able to get them good insurance !! Prices are awesome. Prices and benifits are comparable to or better than what you will get from major companies doing it yourself and benifits. Daniel is the best ! He is very good at what he does and is not a typical insurance agent with sales pitch attached. He is always approachable and comes highly recommended by us !

I have been with Farmers insurance (3 yrs), State Farm (3 yrs), and Geico (6 yrs)…read more Through out I have had quotes from various providers and no nobody ever beat Geico for us untill 'Danil' got us quote from a large nation wide company. Not only did I get a great deal on my insurance, Danil is such a pleasure to work with. Unlike other insurance agents I have worked with in the past he is very courteous, knowledgeable and very very reachable. We have consolidated our home and auto policies with home and cant be happier. Also, he helped us with a great condo policy after my previous insurance (State Farm) did not renew our policy after a water damage claim. Highly recommended.

Happy to continue the trend of 5 star reviews for City Insurance Center. I've been with them for…read morealmost a year now and have no complaints. I leased a new car under my name last fall, and ended up needing to get my own car insurance (separate from my parents' policy) and was referred to City Insurance. During the initial insurance search process, I worked with John (?) to compare quotes. He was very helpful via phone and email, over about half a day of quote comparisons. What if I wanted to lower my deductible? What if I wanted more ______? I probably got about 6 quotes before picking one, and he was patient and helpful the entire time. Now, a year later, I get an email from Cami letting me know my policy rate is decreasing (by $460/yr)! (I'd been in an accident a few years ago, but now it's far enough in the past that my insurance is finally getting cheaper again.) What a fun way to start the morning. She even helped me cancel my renters insurance (since I stopped renting a place a few months ago) AND is trying to get me a partial refund (since I should have canceled that a few months ago but never got around to it). 5 star experience so far. They compare all the major insurance companies and provide you with detailed quotes so you know how to compare apples-to-apples (without having to spend the time crunching numbers yourself!). Very responsive via email. Highly recommend these guys/ladies!

The staff was very helpful in setting up a car insurance policy for my daughter. Responsive,…read moreknowledgeable, courteous and professional.

We have been with Katherine for over 25 years. She is constantly the best deal (And we check…read moreyearly) and she is right there when we have claims. She is also friendly, responsive and quick. We are staying put.

been with Katherine's agency since the beginning.... nothing has changed since... outstanding…read morecustomer service... Glen is awesome ... quang

My wife and I recently visited the AAA office in Lynnwood Washington…read more We were planning a trip to Montana, and wanted some guidance. We made an appointment and spent some time with travel consultant Julie Swavely. The purpose of this review is to acknowledge and appreciate the wonderful customer service that was provided to us. Julie, very patiently explained the cities on the route, the accommodations and places of interest. She suggested the best route for the places we wanted to visit. She was very friendly and cheerful. We were provided with a Triptik and maps for our trip. A Triptik is a step-by-step map with road closures, hazards and weather conditions outlined. Thank you Julie Swavely for a job well done. My wife and I recently visited the AAA office in Lynnwood Washington. We were planning a trip to Montana, and wanted some guidance. We made an appointment and spent some time with travel consultant Julie Swavely. The purpose of this review is to acknowledge and appreciate the wonderful customer service that was provided to us. Julie, very patiently explained the cities on the route, the accommodations and places of interest. She suggested the best route for the places we wanted to visit. She was very friendly and cheerful. We were provided with a Triptik and maps for our trip. A Triptik is a step-by-step map with road closures, hazards and weather conditions outlined. Thank you Julie Swavely for a job well done.

Glad to see they took the request for more hours and decided to completely close! Now I have to…read morewait for the random, out of my way, maybe once a year cruise shows. I appreciated in person service. Now I have to work via email and have found that the follow up and planning lacking.

Mr. Hong is always friendly and kind especially when explaining the policies I have…read more Throughout his questions, I was able to find the best coverage, yet lowering the premium, for my houses, cars, and business. Allstate, corporate, usually increases my premium annually, because I stick to the same company, so at one point, I was trying to shop around for the insruance from other major companies.. However, I decided to stick to Allstate because first my coverage & premium is still comparable to other companies after their new client promotion, and second I do not want to work with different agents, instead of Mr. Hong. I highly recommend him to anyone who looks for a trustworthy insurance agent who stands behind the client rather than behind the insurance company.

Peter Hong is always willing to help you and you never feel like you are getting scammed. He is…read morevery honest with you on what you are getting and doesn't pressure you to buy certain parts of packages so that he can make money. I'd recommend him to anyone who is looking for a good insurance plan and looking for an agent who is very knowledgeable and honest.

Beware!!! This insurance broker is horrendous. They manage a commercial account for company whos…read morevehicle that hit my parked car, doing extensive damage. I left several messages for the agent after the accident, when I did not hear back from her after 2-hours I called one of the partners listed on the website, Dan Rucker, he was extremely rude, condescending and misogynistic. He questioned if the accident even happened as I had explained (like I have time to call companies and make false claims). He offered no assistance in terms of providing a solution for a rental car or helping me get my vehicle towed to a body shop. He said that was my responsibility to cover, even though it was his policyholder that hit my car. He said he would need to "validate" my claim with the company, even though the company stated that they had already spoken to PLC. I missed a return call from Dan, but he left a message where he stated they would file the claim, that day, with Liberty Mutual. I called him back to get more details on next steps and was put straight to voicemail. He is yet to call me back and neither has Dawn, the assigned agent that I left 2 messages for earlier in the day. As of this post, it has been over 24 hours and I have yet to hear back. Since I did not hear back from PLC by the end of the business day, I called the Liberty Mutual Commercial Division myself, so I could get an update. When I spoke with the claims department, they stated that a claim had not been filed, as I was told it would be by Dan. Insurance is one of those industries where you expect responsiveness and empathy. My interactions with PLC thus far have been completely opposite.

Very excited to have an insurance agency that actually cares and has wonderful customer service!…read moreMuch better than any of their competitors.

These guys always seem to remember me... though we only speak every other year or so. Not sure how…read morethey can be so personable, but it is very comfortable. They have always provided me the answers to all my questions. Service is the best. Not sure what more you could want in an insurance agency.

I've worked with McDonald McGarry for many years. But I want to partiicularly thank Alyssa Miller…read morefor her recent help, particularly in finding umbrella coverage. And as we've made changes to Homeowners and auto, she's patiently explained and answered my questions. I'm grateful for her help.