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    Chick-fil-A

    2.9 (60 reviews)
    Open 6:30 am - 10:00 pm
    Updated a few days ago

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    Extra pickles:(
    Carson R.

    Got through the line quickly, but when I asked for extra pickles I instead got none :( even said extra on the bag.

    ows a half eaten sandwich

    If I could give a 0 star, I would! This Chick-fil-A is the worst Chick-fil-A in the system. I am always having trouble with my food. This is the second time that I have raw chicken nuggets. The line to wait for food is absurd. I can order online and say that I am at the restaurant before I leave my house and by the time I get to the restaurant it's still not ready. I feel like the management is poor here because they are not making any changes. I see similar people have the same issues. They are always leaving stuff out of my order. It is sad that you just expect it now from this restaurant. I'd rather just go to Northshore Chick-fil-A because they are way better managed, and they get your order right always!

    2 bottom buns!

    I got 2 bottom buns. Normally whatever but i cant even eat the dang thing! I also got moldy lettuce... made me sad this time chickfila.

    Chicken Chick-n-Minis all smushed together.
    Sarah E.

    This Chick-fil-A has let me down too many times, so I am going to the location at the mall. I always order through the app and park in one of their pick up spots. One of the last times I ordered. I was sitting in a spot and I was waiting 10 minutes or so. On my app it said that my food was ready and it was on the way to my car. I waited and wait, and no one came to bring my food to my car. My husband was with me and he ended up walking in the store and our food had been sitting there for a good 10 minutes and the worker said they were waiting to bring our food out with another customer that was waiting for food too. Our food was getting cold the whole time. The last time I went, I ordered 10 count chicken minis. When I got home, I opened the 10 count chicken minis and they were smushed into the box and the breading was falling apart. It was a hot mess. It definitely wasn't Chick-fil-A standard.

    Ty B.

    Didn't have a problem at all, very fast drive thru. Perfect food, usual Chick-fil-A food. It's a small lot for the restaurant, which is the only downside.

    Strawberry shake...oh Yea!!!

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    6 months ago

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    Chick fil A

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    7 months ago

    Great food as always! Very friendly! Very clean. We always can count on the food being the same from one to another

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    Chick fil A

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    1 year ago

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    1 year ago

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    9 months ago

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    Chick fil A

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    8 months ago

    It's a long wait to get food that's ok and cold and hot all the time. But they are nice people

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    Chick fil A

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    1 year ago

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    2 years ago

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    2 years ago

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    Chick fil A

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    2 years ago

    Worse one in the nation. Actually most of them over rated. Last time I try. This chain is going down with food quality and service.

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    2 years ago

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    3 years ago

    We've been waiting 30 minutes at curbside pick up for two soft drinks. Ridiculous. What has happened to this establishment?

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    2 years ago

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    3 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    11 years ago

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    4 years ago

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    8 years ago

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    5 years ago

    I will always have an obsessive love with this food. Also awesome Christian place go Jesus wooooooooo!

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    6 years ago

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    6 years ago

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    7 years ago

    Best service! Great food! We need a third location desperately!! Please consider this. Love everything about chick-fil-a!!

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    13 years ago

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    4 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    Crazy busy at lunch everyday but don't let that keep you from coming here.

    Mentioned in 2 reviews

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    Gus's World Famous Fried Chicken - Lovell Road

    Gus's World Famous Fried Chicken - Lovell Road

    4.5(131 reviews)
    12.1 mi

    I have been going to this restaurant for about a year and a half now, and it has personally become…read moreone of my Top 3 favorite restaurants of all time. This is the place that officially made me a fried chicken fan -- and no fried chicken has ever come close to Gus's World Famous Fried Chicken! Address: 126 Lovell Rd, Farragut, TN 37934 Food: 6/5 My go-to meal is the 3-piece Chicken Tenders with French Fries and Baked Beans, with an added Chicken Breast. Gus's chicken is the best fried chicken I have ever had. It's perfectly cooked with an incredible crunch on the outside, while staying moist and juicy on the inside. The spices are absolutely delicious! I've been here over 15 times, and the consistency has always been amazing every single visit. The baked beans are also the best I've ever had. The French fries are seasoned perfectly with a great crunch while still having a fluffy texture inside. ‍Service: 6/5 The service at Gus's is top tier. Every server treats each table like they're the most important customers in the building. Special shoutout to Daisy -- the last few times I've visited, she has been my server, and she remembers me every time. She even knows my order by heart now! She is genuinely one of the nicest and best servers I've ever had at any restaurant. Atmosphere: 5/5 I absolutely love the vibes at Gus's. I always feel right at home whenever I walk in. The design and menu perfectly match the restaurant's personality, and the place is always clean with plenty of comfortable seating. Value: 5/5 The prices and portions are both an A+ for me. I ordered extra food this time, but you can easily get a fantastic and affordable meal here. Final Thoughts I absolutely love Gus's, and it will forever be one of my go-to spots before going to a movie. This is some of the best fried chicken you will ever have -- if not #1, then easily Top 3 of all time. Bring your family, let Daisy take care of you, and enjoy an incredible meal! FEAST Overall Rating: 6/5 Would I Go Back?: Forever and always -- I'll keep coming back

    Despite all the accolades, I must respectfully dissent. Tried Gus's today after wanting to go for…read moresome time. The chicken was good -- just not next level or great. I felt it was kind of tough and not crispy enough. Like a dark, over-fried version. Sides were okay. I like that they had collard greens. Goes well with chicken. Overall: Seems way overhyped. I like CM Chicken better. For Southern style, I've had better as well.

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    Gus's World Famous Fried Chicken - Lovell Road - Inside of Restaurant

    Inside of Restaurant

    Gus's World Famous Fried Chicken - Lovell Road
    Gus's World Famous Fried Chicken - Lovell Road

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    Super Chix

    Super Chix

    3.6(8 reviews)
    1.2 mi

    While visiting my sister in TN she treated us to dinner here. We had the Blackened Grilled…read moreSandwich with fries and a drink and the 6 piece tenders with two orders of fries. The food was good and the service was nice. The 6 piece meal was enough to feed three adults. There is a sauce station that is pretty cool. You can try any of their sauces. The ambiance is pretty chill, relaxing. It's relatively quiet. All items are sold separately and they don't offer meals. They do offer catering. They also have sweet treats.

    I so wanted to love this place. They had all of the underpinnings for an AWESOME chicken sammich…read morejoint. But it just was not there. I ordered the super parm (chicken parm sammich) with hand cut fries that had rosemary pepper on them. My sammich was good, regarding the cut of chicken and how it was prepared. The tomato sauce was too sweet, to the point that it was overbearing on the rest of the sammich. And the bun was a straight out of the package bun where the pic showed it toasted which would have been a huge improvement - AND - use a bigger bun as the chicken looked like a size 12 trying to fit into a size 8 bathing suit. Finally, they "pepper sprayed" the fries with so much rosemary pepper (should have been rosemary in small print and pepper in large print) that we had to stop elsewhere right after for 2 more bottled waters! I do hope that this place does well but there is much work to do.

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    Super Chix
    Super Chix
    Super Chix

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    Big Kahuna Wings - Smoked cream cheese w/bbq chips

    Big Kahuna Wings

    4.3(20 reviews)
    3.0 mi

    This place is so good. While, I didn't get a picture of the macaroni and cheese or the baked…read morebeans, I promise you they are worth trying! John and I usually get a cold beer with dinner, and tonight it was SO COLD:). I had the chicken tenders and John had the pork tenderloin with apricot sauce. I chose the tenders tonight because the order is kinda large and I knew I would want the leftovers for lunch tomorrow. The seasoning on the wings and fries is second to none. And the jalapeño ranch is on point! John said the pork with apricot sauce was just the right amount of heat, which was a nice surprise. And the pork was cooked exactly how it should be! The best part of our meal was the newly added menu item Smoked Cream Cheese with hot honey. I'm not kidding when I say this was epic. The heat was perfect, but the bbq chips are what pulled this together. I will get this every time we dine here. And as always, our servers were great and fun. Logan and Gabby have never let us down. I love restaurants where the folks enjoy their jobs. I wasn't sure about BKW when they opened in Maryville, but I am now so glad they did. Who knew a wing place would have such a nice selection of food that doesn't feel so much like bar food. Additionally, the noise level is always good, and there isn't lots of distraction. (It's hard to enjoy your date when you can't hear what is being said) Thanks BKW!

    Our first time at this location. Deliza was our server and she totally rocked her job. It was one…read moreof the best dining out experiences we've had in a long time. She was friendly, helpful, funny and informative. We hope to come back when she's working the bar for happy hour - which looks like it has great prices too! This time we ordered the Cauliwings with Garlic herb sauce (which I think is actually a salad dressing). We also got the fries and used the spicy mango sauce on them which is a huge flavor burst and better than ketchup! They had the Einstock toasted porter, which is a fave. Overall great experience, Deliza said they'd been opened since April 2025, and this location is way more convenient for us than west Knoxville. Plan to make this a regular stop! Since April

    Photos
    Big Kahuna Wings - Inside

    Inside

    Big Kahuna Wings - Grilled chicken wrap w/ avocado

    Grilled chicken wrap w/ avocado

    Big Kahuna Wings - Chips and dip

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    Chips and dip

    Chick-fil-A - hotdogs - Updated May 2026

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