No issue with food but the early door dash Orders at opening are constantly screwed up by the handlers and are costing me $. Latest was delivering 1 lemonade/tea vs the three I ordered. Earlier it was proving breakfast chicken sandwiches vs the chicken/egg/ cheese I ordered, before that... read more

Chick-fil-A, 2601 Beene Blvd - off Airline Dr and the loop, Bossier City, LA. Faith was outside to take my order in the drive thru and she was simply amazing. So friendly and kind. Beautiful Smile! The traffic is long and winding around the building. It's 4:42p, however service is fast. Food is always great at Chick-fil-A. I'm getting the 8-piece nugget, fries, and chocolate shake. Easier to eat while I'm driving. Food was ready so fast. Sara brought my order out to the car. Sweet smile and greeting. (side note- loved the pink and purple teeth braces rubber bands!) She verified my order and I was good to go. Yummy. Just right. Everyone is so friendly here. What a beautiful day. I'm heading back to Dallas Texas, but this was a great place to go on the way home from West Monroe, Louisiana. read more

I love chick fa la because the staff is very friendl. but sometimes the workers look like they aren't listening. I LOVD THE FOOD!

Your new one line for folks ordering is irritating. I swung in this morning about 9:30 expecting to get my order and be in and out in less than 10 Minutes which is usually my experience- with your new configuration there were two Cars in the Mobile lane and the drive through lane was backed up out to the lane going to pet smart. I drove through to park and go in, but then changed my mind & skipped the entire idea of having some delicious chic filet. I know you are trying to get people to order ahead, but many folks just think of getting food when they are driving by- I do not like dealing with ordering on an app. Having two lines moving quickly worked so much better. Please Reevaluate your new service method- I was always so impressed with the speed and pleasantness of your service besides your delicious food. read more

If they take away the side salad option, they lose me as a customer, it's the only reason Go there so I can do the salad instead of fries. They don't have the chicken salad sandwich anymore, bring that back, keep the said salad and forget the cauliflower sandwich please.h read more

Chick-fil-A - Fast Food Near Me - Bossier City, Louisiana

Always a pleasure to dine in here. The staff is friendly. Food is always out promptly even if packed! The children enjoy the playground. Interior is bright and roomy. read more

i have never had a bad experience with cfa. a great friend of mine owns one back home & hired my daughter. she worked there from age 16 through college at age 20. i visited this location yesterday with a mobile order. one of the workers apparently thought i cut the line but i was confused with the mobile line & the exit line & missed it. therefore i had to go all the way back around. he charged my car like a maniac & demanded i roll my window down which i declined. he harassed me for the majority of the time i was in line & didn't even take orders from other customers who were in line. it was an honest mistake but to be so adamantly rude & harassing is unacceptable. then the lady who gave me my food was just as rude. again, i've never had a bad experience with cfa & will not be returning to this location again. please teach your employees to be courteous & professional to customers. that is exactly what my daughter learned while working for this company. it's a shame read more

Food at this location is standard for Chick Fil A which is good and the reason I keep coming back. Also, the next closest one is in Shreveport. Service at this Chick Fil A is by far the worst. Don't expect the typical courtesy you experience at a Chick Fil A and do not come here if you are in a hurry. This location has a lot of teenagers working that do not show the normal Chick Fil A care. Remodel was completed recently with two full lanes in the drive thru. However, they still merge into one, which completely defeats the purpose and kills any efficiency. This Chick Fil A is a notch above McDonald's. read more

Ever since they closed for improvements - this place has never run the same. It use to be so fast and efficient. Now it slow as molasses. I think I will go to canes from now on!!! So sad! read more

We eat at CFA frequently due to their gluten free options. It's not uncommon that they forget to add the gluten free prepackaged bun to the order. I will say their customer service via Facebook messenger is top notch, however, be sure to check your order before driving off. They always correct their mistakes and then some. I also love the ease of online ordering especially with the dedicated mobile order lane. read more

I realize I was in the mobile order line and moved to drive thru. Nobody was behind me. The people taking orders saw me and didn't approach. I finally got someone's attention and they said they couldn't take my order because I switch lanes. I had been in line for 15 minutes at this point. Ask for the manager and all she said was that is our policy that you can't switch lanes. Nobody was behind me at that time. She said she could only help me get back in line. Didn't offer to take my order and make me pull up. Just get back in line. Very poor service at this location. read more

Food is always good. Great service! Lines are long, both inside and out, but very efficient. I wish all businesses were run like this place!

This is one of my favorite places to go. I've been there at their busiest times and even with tons of cars in the drive thru, they still get you in and out in a timely manner. Better than most other fast food places who have no one else waiting in the line. The service is always spot on top notch, the food is delicious, and you can get as many condiments as you please without extra charges (unlike their competitors). My go to is either the classic chicken sandwich with extra pickles or nuggets with BBQ and Chick Fil A sauce. If it's chicken you want, I really can't understand why you'd go anywhere else. You can't beat the quality of their food, efficient and pleasant service, and the prices. read more

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It's kinda funny the way they're set up for Covid. They have so many barricades you snail around to the drive thru. Also, they take your order and walk it to your car, it had the make and model, and color on my receipt. Despite all the political and epidemiological turmoil going on in the country, they still found time to wish me a "blessed" day. It was a nice touch. read more

Chick-fil-A - ows the outside of a restaurant at night - Fast Food Near Me - Bossier City, Louisiana

Slow, very disorganized, don't go in for the most confusing network of operations ever seen at a ChickFila location. A single register working with a line, and crew members cluttered between counter and kitchen area. Manager walking through and heard my comments at the counter and totally ignored. Previous customer in front of me while waiting and agree with regarding total chaos. read more

While CFA is always a win (I mean-it's fast food so...)...what disturbs me the most is hearing from multiple employees about the toxic work environment and negative atmosphere among the employees, staff and management at the Bossier City, LA location. Because of the alarming things I have been made aware of, it seems prudent that I'll have to call and notify their corporate HR department. I'll be making this call today. I also hope to update this review and hear that positive changes have been made to improve the employee culture at this location, and even others, as it's probably a problem at other locations as well. For a company that prides itself on having Christian values and treating customers great, I would hope that employees would feel safe and valuable as well. read more

This location is always packed, sometimes fast, sometimes not. But they just decided to limit sauces to 2 sauces per 12 count nugget? So I guess 1 sauce if you're getting an 8 count nugget? That seems a bit ridiculous to me... also, why tell me at the window when I've already paid and I can either not get enough sauces or get my card out again and pay for more sauce?? That's crazy. Get it together chick fil a. read more

Service was terrible. Worst Chick Fil A. Order was missing several items - requiring us to go back to the restaurant. Staff insisted I pay a second time for items that were left out of my original order. read more

I'm visiting from San Antonio and this is by the far the BEST Chick-fil-A I've ever visited. (This is coming from someone who eats there at least twice a week). Despite the strange traffic organization, they make it work! The employees were the epitome of great customer service during the lunch rush on a Friday. 10 stars! read more

the macaroni and cheese at the bossier location is absolutely amazing. it's reminds me of my childhood with the cheese pull, the creamy texture under a baked crust. the chicken is good but the Mac is where it's at. service is always super fast and friendly. read more

I came in the entrance to get in line. There was an arrow pointing as the entrance. The lady who worked there was rude and told me that i cut in line, and gave me instructions on where to enter the line. I told her that I wasn't a psychic and there were no signs on where to enter the the line. So, she kicked me out of the line, and i told her that's ok cause I don't have to eat there. I also told her I would leave this review and go eat at home instead of paying $15 for 3 tiny pieces of chicken! She said well, I get paid either way! I told her I really don't care. The restaurant industry is filled with these types. All she had to so was apologize for wasting my time! But, fast food restaurants like Chick-fil-a, McDonald's etc. they overcharge for unhealthy and unnatural food and then treat you like their doing you a favor! I am over fast food! read more

This Chick-fil-A definitely does not provide the level of service that they did a few years ago. Today is the second time that they've gotten my order wrong and or the product was subpar. I ordered a salad today and the lettuce was wilted and brown and the wrong protein was placed on the Salad. So I called them back and spoke to a supervisor and she seemed not to care, she had little interest in correcting the problem. She told me I'll look out for that in the future. Wow. I guess when you have a lot of business you can care less about the level of service in customer care you're providing. It's sad it looks like another fast food place it's on its way to the subpar service graveyard! read more

First of all, they provide great service, food is always good and the price, well, I suppose you have to pay a little bit for great quality especially if it's something you shove down your throat--but that's just me. I've read the negative reviews and a lot of them are a couple of years old, so obviously such offenses have been corrected. Well that guy David N. was complaining about the price, don't know what for since he had a gift card to use. The traffic flow is like a well-oiled machine, if government was ran like that we wouldn't be having that many problems--but I digress. Seriously, we love this place. read more

Hey everyone knows about this restaurant but the kale salad is amazing. Chicken tortilla soup too. Just wish I could get chicken minis with honey all day read more

I have not been to Chic-fil-a in a long time, but I was given a gift card, so I went by today. I have to say, I admire their Christian attitude by closing on Sundays, and wish then the best of luck, but I won't be going back. Service was excellent, but I don't eat service. The food quality was average and quantity below average. $9.00 for four small chicken strips , a few fried potatoes , & a drink. For that $, their closest competitor offers six large chicken strips, fries, cold slaw, Texas toast, and a drink, AND it is very good! Go figure! read more

Manager was just not friendly. Very disappointing, saw her berate two women ahead of me on the app pick up. You can customer service is gone since the restaurant seating is closed to the public. She definitely overreacted and needs to tone down her attitude. read more

This isn't the first bad encounter I've had with Chick-fil-A in bossier in fact it's one of many! Tonight I went through the drive-thru and was greeted by a nice lady I told her I was paying in change and she said it was fine so I got to the window and apologize to Trinity for the change I'm paying with and she looks at me with a smug look and kindly I asked for her name after she was repeatedly rude and she told me no that I couldn't have her name, so I asked for a manager and she told me no so I asked if she was a manager and she told me no so I then tell her to get a manager or I'm coming inside to talk to one. A manager finally came and I explained what happened.. While the employee Trinity kept rolling her eyes. I was done and I told her that I would be calling the operator or calling corporate in the morning to report their bad behavior. So I'm writing this before I call in the morning. I have had multiple bad encounters with this Chick-fil-A including having to wait 30 minutes for an order they had to park me for and it was only an 8-count nugget. I have read the reviews on yelp and my experience isn't the only bad one if you look there are many others that feel this way! Something needs to be done either better training or a new operator. read more

Love this chick fil a! The employees are always nice, even when standing outside taking orders in 110 degree heat! The driving set-up is strange, but it helps alleviate traffic back up onto the main thoroughfare. Food is always hot, good, and served with a smile! I'll be back, just not on Sundays! read more

Service was especially quick this morning. It's been awhile since I've been because the drive thru is usually packed, so I was disappointed to hear that the spicy chicken biscuit was no more. Nevertheless, breakfast was a winner today. read more

Got to be the slowest Chick-fil-A in the world. Traffic in a total mess trying to get in and out of have several people in the parking lot and police directing traffic it's such a mess. Not going to be visiting this location again unless you have extra 30 minutes. read more

I LOVE this Chick-fil-a! Wanna know why? it's NOT the one on Youree!! trust me that's all you need to know

I had the best spicey sandwich here and the service was fast and friendly. I will definitely be returning for more.

Omg. On a Road trip, detoured for Chick-Fil-a to find out this one is closed for remodel. Not noted here nor on web site.

Mac and cheese was sour and overcooked. Paid for fries, got none, wasn't able to stop and check before reaching my house. Ordered grilled nuggets and got regular nuggets. Lady literally read us back our order (in person in the drive thru) and still got it wrong. Rude customer service, shockingly. read more

Great service and delicious food. Has anyone ever had a bad experience when eating at Chick-fil-A? Simply the best!

I am editing my review to add in my experience in dealing with my new dietary restrictions. I had written this place off since I can no longer eat gluten. I still cry myself to sleep at night thinking about the soup and how we will never be together again. But I have missed MSG-laden fast food fries. So I looked it up and there are a few things here I can eat. I ordered a fry (they aren't cooked in the same oil as the other products) and a Cobb salad, hold the corn (not sure if since the corn is seasoned if I can eat it) and with grilled chicken. I spoke with the manager about using a clean knife to slice the chicken and wearing new gloves to prepare it. And I didn't get sick! Yeeehaw! I am so happy to know that I can zip in here or at another location while traveling and be safe. Also- I'd like to add something- you people line up all the way out to the main road to use the drive-thru. I laugh at you. I walk right in and back out a few minutes later with my food- and you're only a couple cars further in line. Go 'Murcia! Older review - Darn you Chick-Fil-A! I HATE the things you make me do. I was successfully boycotting you. I don't want my money going to your owner so that he can make donations to institutions that try to take rights away from people and treat them as second class citizens. I prefer to spend my money at places that aren't evil and full of hate. I WAS being good and avoiding your delicious, bigot-filled cookies and cream delight of a milkshake. And then I got sick and craved chicken noodle soup. So I forked over $5 to help you fight The Gay and something AWFUL happened. Your chicken soup lit up my body and soul with joy. The soup was divine. I ran into the closet and hid. I was so ashamed. I couldn't tell my husband what I had done. I sought forgiveness and used research to help me heal. There I learned two things: 1) through publicized tax returns, I saw that your CEO did not donate any of his profits last year to the hate-group-that-pretends-to-not-be-a-hate-group. Okay. So he learned his lesson about mixing business with his religion. So long as my money isn't going to fund "torture-the-gay-out-of-your-son" programs and the like, I don't care who or what you pray to. And 2) that there is at least FOUR different sources of MSG in the soup. Ugh!!! Now while we do eat out a lot, at home we don't eat any artificial preservatives, food colorings and things like that. Only 100% real food. So this finding made me weep. But how much do I love the soup?? Enough to poison my body with MSG on a weekly basis. I even brought my husband over to the dark side. Not only that, but the Lemonade is a gift from some God or two. The side salad with those roasted red pepper strips and the buttermilk ranch dressing makes me quiver with ecstasy. The fries are satisfying. As far as breakfast goes, I love the chicken burrito. What don't I like? I find the chicken sandwiches disgusting. My taste buds hate them. There's a taste- a tang or something. Uck. The chicken salad sandwich isn't much better. The grilled chicken is great- but I dislike the wheat bun. I also don't like that my soup craving always seems to hit on a Sunday when you're closed. Saying, "My pleasure" in response to "Thank you" has entertained my boys to no end. Without being rude, they make it a game to see who can get the most "my pleasures" in a single visit. My husband is winning with 6. read more

The place always looks great, the food is fresh and more wholesome than 90 percent of fast food restaurants, the service people are always friendly and very attentive. The weird thing is there is an older guy that sits at a booth talking shop with the counter girls, clearly he has some authority over them (must be the franchisee) , but it's a little strange. Several times I've seen members of the staff sit at the booth with him. Now he may be a nice guy, but it's awkward for staff and customers alike Guy is a little goofy with weird expressions, and a loud voice making comments on and to his employees. Strange set up, a little creepy. Big advice for him: either work or stay out of there, you're no Ray Kroc. read more

Food is always hot. Long line or not it's always amazing. I love going here and if I had the money I'd go everyday. The lemonade is great, spicy chicken sandwich is perfect, and the Chick-fil-A sauce is beyond amazing. Always have an amazing experience when I go here. For those who've never had Chick-fil-A you are truly missing out on a great thing. read more

How the heck do they run out of biscuits before 9am?!?! It's the staple of their breakfast offerings!!!

Does not give military discount unless your in uniform? This is ridiculous. The cashier said it was "opperators choice." Well does it make a difference, either way, the women and men who serve in the military should get a discount if they show their military ID. Also, the fries were cold and hard. read more