So today I stopped by this location at 7990 N Academy Blvd, Colorado Springs, CO 80920 and Stevie saved my life. I have a super angry pregnant woman that is due in a week and had to have her chick-fil-a chicken biscuits. Because of a few complications I was not able to get them on time. So I was given the ultimatum. Come home with the biscuits or don't come home at all. Being that it was 20 degrees outside and not used to this weather (just got stationed here), that seemed like a death penalty. But after calling this location and Stevie helping me out, I was able to get my warden (wife) her biscuits. Now I know why chick-fil-a is the best, it's because they hire the best. Stevie truly is the best and this location has my business for life. I will only come to this location. P.S. I think Stevie is related to Santa Claus because only them two can make that kinda magic. Thank you again for being so awesome Stevie. Forever your client Otto, his warden, and his future little cell mate little otto. read more

The food tasted fine. The staff was very friendly. The restaurant was clean and very well maintained. My order, however, was a joke. The breakfast scramble bowl I ordered wasn't even half full. I could see the bottom of the darn bowl. For just under $10 I left still mildly hungry and frustrated. Now before you say, "why didn't you say something?", it was on them to get it right without me having to say something. Very disappointed by this experience. read more

Chick-fil-A - I can see the bottom. Fail! - Fast Food Near Me - Colorado Springs, Colorado

Great service but come on....The ONLY thing I ordered was a large fry... this is what I got. Basically paid for a large and got a medium. read more

Chick-fil-A - Fast Food Near Me - Colorado Springs, Colorado

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i hate to do this but its nessasary i came here im a great mood for breakfast and ordered a bisquot sandwick and coffee and potatpes. i recieved my sandwick and started to eat, it was litterally ice cold so i returned it to the counter and told the gentelman who checked it and said your rigjt it is ! he got me amother which was cold also iretirned it and complained to which the girl took it and said we"ll fix it and in a great while later brought me another one it was cold also so i have no option but to eat a cold breakfast and rage on here about the horrible food service and the total lack of concern about food complaint the staff didnt give a dam about it and said they were followimg procedure so if something was wrong it wasnt their fault well i paid 8 bucks for a cold breakfast and a staff that didnt give a shit i also bring to light i was the only one in the diner at 8 am when other places are packed for breakfast i now know its because of shit like this nnobody wants to eat cold breakfast and just be given more of the same chick fil a you suck at breakfast and i wont be ripped off again for 8 bucks for cold food and employees that dont give a shit ill take my daily breakfast outing to somewhere they actually do it rigjt like mcdonalds whereci get it fresh and hot read more

Just like any Chick-fil-A that I had ever been to. The shack was crowded with dinner customers. The two drive through lanes were long with vehicles. My take away chicken strips order was ready within 10 minutes and it tasted great. Service was friendly and efficient. read more

Chick-fil-A - Fast Food Near Me - Colorado Springs, Colorado

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We ordered some food through the drive thru here on a late Wednesday evening on the way to our hotel which happened to be next door. We ordered our usuals and as always, Chick fil A employees were very kind and accurate with their orders. The location is perfect it was easy navigating the parking lot to get back onto the road. Great job as always! read more

Chick-fil-A - ows a car in a parking garage - Fast Food Near Me - Colorado Springs, Colorado

Service was good,but to serve a sandwich like i got should be against the law.soggy tomato and wilted lettuce, makes the sandwich not to tasty. The cathys would never let something like this go across the counter. Very disappointing and a waste of money read more

Stopped here after work to get my birthday treat, ordered the chicken strips because they are my favorite! I would choose their strips over any other fast food joint. I also got the oreo milkshake, which was just perfectly sweet and creamy. I asked for their chick fil a sauce, and instead of just giving me 1 or 2, she gave me this bag with 5! I am very pleased with the customer service as always, this location gets you in and out super quick, and they don't make mistakes! read more

Chick-fil-A - chicken strips and oreo milkshake - Fast Food Near Me - Colorado Springs, Colorado

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i ordered a salad bowl on the side, NO SALAD BOWL WAS PROVIDED. I ordered 3 of each sauce, ONE OF EACH SAUCE WAS PROVIDED. I'm fed up with chick fil a employees being rude to you. read more

I love chick fil a but they didn't give me my full order. I was supposed to get large hash browns. I ordered a scramble bowl and it tasted old. Definitely won't be coming back. I would recommend the vanilla cold brew iced coffee read more

Wow, the drive thu is full of cars at 9am. Line moving very fast though. Enjoyed my inside dining experience with great service and no wait. Sadly play area still closed due to covid. Chic folks know how to provide great customer service that others should try. read more

I had a killer free birthday cookie and it is amazing. It puts every other cookie to shame. Wow... read more

Chick-fil-A - COOKIE - Fast Food Near Me - Colorado Springs, Colorado

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This place NEVER gets your order right so always check before you leave if you're ordering to go!

My husband and I went through the drive thru because he wanted to order their peppermint shake so I ordered their 20 piece grilled nuggets with fries. I thought their nuggets were very small and expensive but of course their service was excellent even though there was a huge line. Their french fries were crispy and delicious. Think I rather go somewhere else to get grilled tenders which are larger and not as expensive. read more

Don't try and eat in the dining room at 8pm. The employees start closing it down an hour before closing. They just stare at you as you walk in. Didn't feel very inviting. read more

Went through the drive in. Paid 14 and some change for a meal. Pulled up to the window and the server asked my name, and said it would be right out, and to pull forward. All pretty standard, but then the waiting began. Car after car gets their order. After about 10 mins, server comes to car and asks what my name is. I tell her. Goes back. Don't see her for a while. Comes back another 5 minutes later, asks name again. Goes back, I don't see her again. Another 5 minutes passes, and different server comes to ask my name and what I ordered. I tell her again, as well as reiterated my order. She says the other server didn't understand my name...it's pretty simple. Jack. Not an unusual name - not sure how you could misunderstand that.. She disappears. Another 5 minutes passes. A manager comes out and asks me what I ordered. I'm a bit frustrated by this point, so I explain again. The manager has an attitude, is surly,, and offers no explanation, no apology. Puts in another order. A few minutes later, another server brings my simple 4 PC chicken strip meal, and days here you go, thanks for waiting. I used to come to this location frequently, but after a terrible customer service experience and a manager who clearly has a bad attitude, along with a 20-plus minute wait at the drive through, I likely won't be back. I thought chick- fil-a prided itself on great customer service, and I'm always willing to pay a bit more for their meals. This location missed the mark by a country mile. read more

Everything is delicious for sure, my recommendation is spicy chicken sandwich, frosted lemonade, small waffle fries, chick-fila sauce, and Polynesian sauce However, the pickles on the sandwich are more depressed looking than a hobo at a bus stop. Don't know why. read more

I did anUber Eats order. I did my part, but since Chick-fil-A totally forgot a customers bag, now I'm getting penalized for their Miss Cue. I got paid a measly $4 when I was supposed to get $15 Then when I go back to Chick-fil-A to tell them about the situation, they don't even wanna make it right by me and say that "oh we lost out as well" I'm losing out more than y'all. Y'all are $1 billion company while I'm 24 years old trying to get after it. read more

I never have been to a Chick-fil-a that I have been unhappy with. I love their business ethics. They get you in and out whether going in side or drive thru with a smile. I'm surprised more businesses have not adopted the same ways. read more

We stopped for an early lunch at Chick fil a on North Academy at 10:10 on a Saturday morn. No lunch available so we both ordered a chicken biscuit to go. When the food was delivered, the woman said they had to substitute French fries for the home fries. I thought that was strange because I was sure we just ordered the biscuits and a drink. As we walked out, my husband said he didn't order the meal. So charged for fries we didn't want and will throw out. Mostly perturbed we have to throw out food. Please Chick-fil-A, verify the orders. Btw, we used a gift card for this purchase and didn't know how much was on the card. read more

The new chicken sucks. They should have kept the original chicken like the creater wanted.

I mapped this location as it was close to my hotel and says it closes at 10. I get there at 9.30 and guess what closed up right! I get it things change, but update your hours then! Just silly things like this will make me think twice about ever mapping out a Chick-Fil-A again. read more

Wow! I've been to many Chick-fil-A across the U.S. and I have to give this one a shoot out. Food was on point. I asked for all the sauces to try and they provided. A store manager walked around to check on the customers. I noticed I did not have ketchup and she went to get some for me. The bathroom was clean (not one piece of paper on the floor). They even had a touchless trash can. I interacted with 5 staff members and they were all super nice and helpful. This location exceeded any of my previous experience. read more

you know i usally like chick fil a, but last time i went it was a complete mess. first the line was long, super annoying, then the lady taking my order, i think her name was hannah, was giving me some additude which i completely find disgusting, and i got my food, it was decent but i would say it's definitely over rated! oh and it was loud in there, kids screaming it was a complete mess. 2 stars chick fil a, do better. read more

Love this Chick-fil-A! I come here regularly and am in awe of the efficiency and quality of my food and experience.

Man why do they have the best service!! I love it!! I just finished paying and went to get a straw and my breakfast was already ready!! Super fresh and nice and warm! I love chick fil a!!! read more

Chick-fil-A - Keto approved breakfast! Hash brown scramble with chicken and cheese! - Fast Food Near Me - Colorado Springs, Colorado

Never been dissatisfied with Chick-fil-A, until today. The clerk took good care of my friend and I, when my other friend did not receive the same attention to her service, is when the problem started. We had waited a good 6-8 minutes in line (not a problem). The lady who took care of me did a fine job except for one thing (coming later). My friend (we'll call her Betty) waited way too long for her food. Other people who were behind us in line got their orders before her. Betty's food was sitting on the counter behind the cashiers for around 8-10 minutes. When Betty was handed her food, it was almost like she was an inconvenience to the team. When I got back to my school after taking my lunch time, I found a long dark hair in my sweet tea and was extremely disappointed. I will be taking this visit into consideration the next time I chose to go to N. Academy Chick-fil-A. read more

Chick-fil-A - The long dark hair I found in my drink. - Fast Food Near Me - Colorado Springs, Colorado

For a fast food establishment, this is going to be as pleasant of an experience as you'll get. The cashiers are friendly and helpful, they bring your food to your table, there are real flowers on each table, and they even come around offering after dinner mints. My boyfriend's spicy chicken sandwich tasted really good - fresh and crispy, with the meat striations that you'd expect of real chicken meat, not the patty nonsense they serve at McDonalds. The waffle fries could have been a bit more hot and crispy though, and my grilled chicken nuggets were a bjt small and greasy. read more

Service was great. Food was crap. I've never tasted crap, but I'm sure it would taste like whatever they served at this location. Horrible meal, Overpriced and terrible overall. read more

First time to a Chick-fill-A in years. In for a late lunch on a Saturday at 2pm. VERY busy! Place your order at the counter and they bring it to your table. Ordered a 3 piece chicken strips meal. $7.19 Included fries and a soda. 3 tiny ( about 3 inches long ea ) strips were tasteless and over cooked. For the price, there should be 6 pieces. If I ever go back, it will NOT be for the strips!! read more

Typical over the top friendly and polite Chick-fil-a service. Very quick. The lunch and dinner rush is a nightmare and I'd avoid it. It has gotten better with 2 drive-thru lanes, but it is a madhouse. This CFA hosts community bike rides on Saturday mornings. They have free breakfast items for the riders too! read more

Always friendly, with great food. Their allergen list is accessable and easy to navigate. Fast service, and we appreciate the offers of drink refills and having our table cleaned by staff. We often have a handicapped person in our party, and the staff is always accomodating and helpful. The chicken sandwiches are our family's favourite, with soft breading and buttery buns. The waffle-fries are a close second, though - golden brown and crispy. The sauces are all worth a try, but Polynesian, which tastes like sweet Catalina dressing to me is our standby. Chick-fil-A is our family's default, where we go for a quick bite. read more

I just went into this Chick-fil-A to pick up an order for work and I ordered myself some lunch. There was no business in there and they got my ticket wrong. They got my sandwich wrong. I had to go back through the drive-through. The two girls working there were not friendly, which I thought was Chick-fil-A's whole thing they did they told me to go around. I waited 10 more minutes in the drive-through the girl who met me was not real friendly either. She said she couldn't take my sandwich back when I wanted a refund but I did not want it in my car so she did take it. I don't eat at Chick-fil-A much and I will never eat there again it was a horrible experience read more

I love Chick-fil-A... the guy in the drive thru was probably the sweetest person I've ever talked to at any Chik-fil-A. But let me just say, I was pretty offended at the drive thru window when the white girl behind him was talking to the other employees with a fake Asian accent. As a Korean, I'm pretty pissed about it. I don't care what she was talking about, but it was really freaking rude! Not cool, very offensive. It would've been fine... I mean for all I know, she grew up in an Asian household. I grew up in Japan, so I'm fine with giving her the benefit of the doubt, but then she started talking normal. This is awful. It's dinner time. Maybe you should be more aware of the people driving up to the window. read more

The pictures say it all. If you're in the drive through, expect your sandwiches to be crushed and soggy. This was rough. read more

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This is disgusting there is a hair on my minis i didn't even notice until i already ate one read more

Chick-fil-A - ows a sandwich in a box with mustard - Fast Food Near Me - Colorado Springs, Colorado

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Say what you will about their politics, you cannot beat their customer service. Today we had a extremely rare display of how to do customer service right. We received a handwritten note from the manager apologizing for missing a four piece chicken. The note included two coupons for free chicken strips. Class act in my book. This one seems particularly well run, with sincerely cheerful drive-thru and counter staff. Place always seems busy, but they crank through the service. I particularly love their strawberry shakes. In this era of increasingly apathetic service at most places, let alone fast food, this is a rarity. Hope you have the same positive experience. read more

Tasty spicy chicken sandwich , and the chick-fill-a sauce is awesome. Service is unbelievable sweet , super fast and efficient ! Am in love with this place! Wish they could open more of this location in California read more

Chick-fil-A - Spicy chicken sandwich - Fast Food Near Me - Colorado Springs, Colorado

This is in a good location. The staff are friendly and provide great service. The food is always good. We love preschool hour.

This place is awesome. The service is great. It will only take you about 5 minutes to get In and out. The food is always fresh and yummy