Clean, friendly, accommodating. We drove quite a ways to get here because they have a playground area in store and my 4 year old is quite eager to play in the play places! Food was cooked hot and fresh, really enjoy chick fil a attention to detail. I always order through the app, 99% of the time it's faster and our order is always accurate. We don't come here frequently but it's been wonderful when we have. read more

Manager Mya doesn't like to listen to customers request if you have a allergy to food she's gonna cost this store a lawsuit , if Mya doesn't follow orders per request , if a customer make a food request it's for health reasons!!! why force a customer who spent $80.00 for a family order to eat something they can't eat!?! Why force anyone to eat anything they can't eat. No matter the amount of money you pay mya doesn't care because she doesn't like her job obviously read more

This is our nearest location. The parking lot is not the best off of a busy street but the drive thru does move pretty quickly. I tend to do mobile order pickups and it's mostly right. The times they have made mistakes they do accommodate and make things right to the best of their abilities. I will say depending on what time you go the staff can be kind of rude. read more

Food was fresh and warm. Drink was refreshing. Service was amazing. Staff was polite. Order was done fast. read more

Chick-fil-A - Market Salad - Fast Food Near Me - East Norriton, Pennsylvania

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Food was fast and hot, and the manager was walking around the dining room, checking on everyone. I've never seen a better-run Chick-Fil-A!

I picked up the tortilla chicken soup today for a quick snack. It was delicious as always. The was hot and ready for eating . The attendant at the drive through was so polite and pleasant. It was a drive thru and everything moved through the line with ease. read more

While tasty food...the ingredients are a great concern. If you've the app, look at the nutritional facts/ingredients and proceed to tell yourself how much you desire to eat this chemical composition "food". Upon reading the ingredients, will NOT ever eat at a Chickfila again. This isn't food, it's a science experiment! I'm NOT your guinea pig. The commercials are annoying as well. Service is going down hill. Knowing what's in the food leaves the ambiance a lot to be desired. Why is there rocket fuel and anti-foaming agents in this food? It tastes good because it's filled with chemicals that manipulate your brain- LIKE DRUGS. read more

Seen the offer for a free sandwich for Rn's, which Iam. Was excited to get one of the best sandwiches, however for some reason this particular chick fil a " wasn't doing it". Disappointed. I wonder why not. Still love this place but darn, the let down for a "deal" was real. Ty read more

We love the food at Chic Filet and stop here frequently for takeout. It seems almost every time something is missing from the order. It's impossible to reach anyone by phone. Tonight, it was the cookies. Sometimes it's the fries, or we don't get any sauces. Warning, check the bag before driving away from the line. read more

Chick-fil-A - ows a drive thru receipt - Fast Food Near Me - East Norriton, Pennsylvania

This was my first time at this location And Tawanda was great brought out our food and was polite. Thank you... I'll be back. read more

Chick-fil-A - Spicy - Fast Food Near Me - East Norriton, Pennsylvania

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First time ever they got my order wrong! they gave me 2 side salads instead of 2 orders of grilled chicken nuggets (8 Ct) as they gave me 1 count of fried nuggets. So I go back and go inside (I went through drive thru first time) and the manager immediately says well I have to charge you for the 2nd order of 8ct grilled chicken nuggets. Not sorry, my bad, sorry for the inconvenience of having to drive back to get what you ordered. so he charged me and I waited and I just felt dismissed. I'm usually easy going about this kinda stuff,but he seemed more worried about getting more money from me. Ugh read more

I have had a great experience in ordering through the store for a later pick up for a graduation party. I was greeted by two folks as I came through the door. first a Gal at the register ready to greet me with polite enthusiasm. Who then referred me to another named Charles. Charles was efficient, knowledgeable, polite, patient, and Professional. Charles, as well as all the staff in this store were refreshing, well dressed, enthusiastic, polite and willing to serve. I am from NH and never have been in a Chick-fil-A store. There is not one in Carroll County, or Stratford County NH. I hope one is being planned. For when I go back to NH I will write Chick-fil-A to encourage them to put a store in Rochester NH on the Market Basket Ridge shopping center. However! Now, I know what all the thrill of doing business with Chick-fil-A is all about. They have me as a new customer now for as long as I am here in Norristown. Thank you all, for a great experience. May you all be Blessed for your incredible attitudes. Jerry H. read more

Continual mismanagment makes this location one to avoid. Very slow service. Incompetence filling online orders. Food is what you would expect; fried chicken. Often takeout lanes snake around the building as the poorly trained navigate logistical gafs. Could be a gold mine if they could get their act together. As it is I don't know why people put up with it. read more

Love that Chick-fil-A staff always treats my family well. It doesn't take a lot, just simple acknowledgments, helping out getting to a seat, etc. Went today and it's my sons birthday, they brought him out a small ice dream in a cup. He was elated. :) Real, live flowers on the tables provides a nice, fresh touch! They always have someone sweeping up and cleaning tables. I like that they have a well kept play-place. PRO TIP: dip fries in ice cream for a delightful treat :) read more

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My wife and I went here on Saturday afternoon. I am so disappointed with this restaurant since the renovation. We placed our order and went thru the drive andwent we got to the pickup we waited for 5 minutes onky to be told we had to pull up to the parking spot for our order. We waited in the car for another 10 minutes before my wife went in to complain. It was so chaotic in there and the manager didn't give us a reason for our order not being ready. They just gave my wife our order and said sorry. We always loved chick fil a because of their values and their food but the service was absoutely horrible. We onky live right around the corner but we will NOT go there again. read more

Worst chick fila I've ever been to in my life. Drive thru is always slow. Just spent 45 mins to wait for a drink. A disgrace!

Very very very slow !!!!! They have absolutely no sense of urgency and work like snails. Manager ignorant and rude

I would rate Chick Fil-A as one of the top fast food chains, and this location live up to that. Great food. Friendly, helpful service... always pleasant, and I've seen employees run from behind the counter to get the door for elderly patrons. And it's clean and spacious. It does draw quite a crowd during some lunch and dinner rushes which can lead to a wait, but they're reasonably efficient so I don't hold that against them. read more

This is a good Chick Fil A. As you would expect, the food is fresh and good and the location is guaranteed to be packed all times of the day. However, the parking leaves much to be desired. No matter where you park you get the affects of the drive through, and deal with the backed up drive though line (unlike the location near my house it only has one lane). This made backing out of my spot and leaving a pain, we waited at least 5 minutes before we can leave! The actual restuarant itself is great but be prepared to wait no matter where you go, drive through or dining in. read more

Chick-fil-A - The classic meal. - Fast Food Near Me - East Norriton, Pennsylvania

Oh Chick-fil-a, I wish your red state closed on Sundays selves would come on up to Connecticut, we love delicious chicken...although we might have some blue values, don't let that deter you. But Anyhoo... This Chickfila was clean and had awesome service. I can't ask for anything more with my once in a blue moon chicken, waffle fries and a peach shake. read more

I don't care if the chicken is made of gold. I'm done. Figure out better logistics for your drive thru, if it's this busy and you're making this much $ open a second drive thru lane. No excuse. I'm done with this company. Maybe time for a new plan. read more

Prior to remodeling, the drive thru wait time was impossible ( sometimes almost a hour in single line). Now, it has gotten better (since final transactions take place with double lines) upon exit with your order - bringing down total average wait about 2o minutes when packed. As always, food product is good - worth the wait now! When proceeding to final pickup lanes, choose far left one (usually faster)! read more

Worst management and slowest customer service ever. And I have been to a lot of other chic-fil-a in the area and this won the award for being the worst. First off I ordered a catering order the day prior to be ready by 12:45, got there and 10 people were in pick up /catering/online order . No one came over to explain or expedite orders. I had to grab a person as they walked by to fill a soda cup. He printed the order and said it will be right out. So i wait. 30 mins go by I ask the guy again then he told me the truth oh we never did the order they are making it now. Never gave me a discount for waiting over 30 mins because of their mistake. And the manager woman walked around with the speed of a snail. Employees never made eye contact with anyone. Never a hello or thank you to customers. If I could give them a Zero I would. Do not go here they are the worst. Plus the drive thru was ridiculous. You are wasting employees because they walk your drive thru order out to your car. It was a nightmare to watch and trust me having waited over 30 mins for a catering order I got to see the debacle. Management and employees need training on speed and accuracy. Cuz the best part was watching every to go order having mistake or missing items on every to go order .never going there again read more

Chick-Fil-A is pretty much the best fast food around. I'd definitely agree that it has a similar vibe to In-N-Out Burger out west. This location isn't as good as some other ones I've been to, which is why its only getting four stars. However my last experience there was comparable to the best I've ever had. Everything was fresh and cooked perfectly. If you're on the run and are in the mood for chicken, I think you'll find it hard to beat Chick-Fil-A. If its not the healthiest fast food around, it's definitely close to the top! read more

Chick-fil-A - Fast Food Near Me - East Norriton, Pennsylvania

I love Chik-fil-A food, but they are always so crowded that I would always avoid going in. But they have such a well oiled Drive Thru experience that even when they are mobbed, it's still a quick pass through the drive through. I've been getting the tenders the last few times here, but my last dinner I got the chicken with Cheese and as always, it was fresh and crispy. They have the best shakes also. I love this store on DeKalb, their staff are always so pleasant. read more

Awesome experience. I love coming here with my kids. Service is really h Good and the waiting time is way less than other restaurants. read more

Drive thru took more than 30 minutes!!!! I am not exaggerating either. Not sure what the heck is going on here but I'd recommend you avoid this location. Hit Wendy's instead. No one seems to know what is going on here. I've never seen it this disorganized. It's like everyone is moving in slow motion. I think the cow would be faster . read more

This place should not even be considered a chick fil a, extremely slow, rude and severed two orders of the worst large fries I have ever seen. Not only were they half missing but they were extremely soggy and cold. read more

Chick-fil-A - ows a hand holding a box of fries - Fast Food Near Me - East Norriton, Pennsylvania

REALLY, REALLY like Chick-fil-A. Discovered it when we lived in the southwest. Super relieved when we moved back and there were locations in the area. Not matter what time of the day it is the place is always packed. Food is made quickly even though drive thru line is always long. Orders always correct. Food hot and tasty. Staff is friendly. read more

Good food and GREAT service but the parking lot at lunchtime (mixed with the drive through line is an accident waiting to happen. Treacherous. Be very careful driving in and out of here. So busy at lunch (Monday - Friday) you would think they were giving it away. read more

I normally have a pleasant trip to chick fil a. This location was not the same experience, I up sized my waffles frys and they clearly just dumped a regular into a bigger container. Mind you I paid to get a large fry. I won't ever go to this location again! read more

Chick-fil-A - My not large fry - Fast Food Near Me - East Norriton, Pennsylvania

Pretty depressing visit. We had a mobile order. Once we were handed our food we realized a couple of items missing, chicken sandwich, Mac n cheese. We let the runner know. Thankfully. Once we got home we realized ALL our sauces were missing. Sadly missing my full Chick-fil-A craze after a long week. Would've gone back for the sauce if they weren't closed. read more

This is the 8 piece nugget that I got tonight at dinner. Rip off! I guess they focused on the "piece" instead of the nugget. I'm so mad. I know they are busy but please don't rip off the customer that waited 25 minutes' read more

Chick-fil-A - My chicken "pieces." - Fast Food Near Me - East Norriton, Pennsylvania

This location is not currently running smoothly. The wait for the drive thru with about 6 cars in front of me was about 20 minutes and by the the time I received my items, the food was lukewarm. My guess is that they are short staffed as there were a few large signs advertising hiring and interviewing that I saw while waiting. Hopefully things will improve soon. read more

Food is always fresh and for the most part service is good. I have celiac and tried the grilled chicken sandwich on their new gluten free bun. The manager in training took my order and didnt enter into the computer "gluten allergy" so i asked him to go to the back and communicate that with the staff so they'd change their gloves. They did a great job and i didnt get sick! read more

Chick-fil-A - Grilled chicken sandwich #5 on gluten free bun - Fast Food Near Me - East Norriton, Pennsylvania

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hands down best chick fil a i have ever had. i've always had the same chick fila in california and it has tasted the same everywhere so i never expected much. but this one-its fresh and juicy and just everything in a burger that u want. if u in the area pls stop by read more

Always a great spot to go for a quick bite to eat, whether breakfast, lunch or dinner! The staff here is very friendly, and I'm a big fan of the food. The parking lot isn't very big, so I could see that being an issue at times, but otherwise a great spot! We've also received coupons from this store in the mail, so that certainly sweetens the deal as well! read more

Always A+ customer service .. been there couple of times and never disappointed.. very well decorated and clean restaurant.. employees are always nice and helpful.. :) read more

I love chick fil a but this one is always painfully slow. Service is bad. There is zero customer service like you get in others. Just not the same. Give yourself a good 30 minutes to stand in line when they are busy. It's a study in how to be inefficient. Go somewhere else. read more

Don't come after 8:30, terrible service and ran out of fries. So much for a mobile order getting us in and out