Nice new CFA that has been open a little more than a year. I've seen my fair share of CFA locations and while I would never say that any of them are lookers in terms of design over the years the stores have been modified and, like the service you normally receive here, they are masterclasses of simple efficiency. This store is well placed close to route 9, the AC Expressway and the Blackhorse Pike. Even though we came on a weekday during a prime dinner hour there was not the usual site that I've grown to expect with a line of cars wrapped around the store's drive thru window. While there were a few cars in line, the main draw for some reason was dining in. The parking lot was filled and trying to find a space was a mess. We had to schlep over to the neighboring Wal-Mart lot to find a space. Not Cool. The things we do for chicken. #1 #4 #5 #9 If you're a connoisseur of CFA then I don't need to explain to you what those numbers translate to on the menu board. All items were rendered as expected with the two highlights being the lack of hard end grizzle on the regular nugs and instead of the usual single pickle on the #1, there were five! (I don't eat pickles so I'm not sure why I just threw that exclamation point in there) Two sidebar observations: 1. I had to laugh at the placement of the staff's ServSafe certificates. They're all together under a glass case hanging on the wall next to the bathroom entrance doors. There really must be a better place than that. 2. I'm not a big fan of the new motion sensor trash bins that are appearing at CFA's. My local store does not have them yet and from talking to the staff there are no plans to get them any time soon but I've seen them now here and at two locations in VA. I feel as someone who is not garden gnome short, the door slot is placed too low and the design equals less capacity than a traditional container. With how busy these places get you need more capacity not less capacity. When I went to throw out our trash I had to call an employee over to dump the inner bin which was filled and got stuck trying to compact itself but couldn't. Ironically the same thing happened to me at a different CFA in VA last month. Overall the store was clean, the food was fresh, the food was hot and it was delivered quickly. There is nothing sexy about what CFA does but what they do is shockingly consistent and that's why they are the envy of the fast food industry. read more

Chick-fil-A - Fast Food Near Me - Egg Harbor Township, New Jersey

I love me some Chick-fil-A. However this was not good. Fries were rather soggy. So was the chicken sandwich. Basically I didn't like it. This is possibly the first time I didn't like Chick-fil-A. read more

Highly recommend for anyone looking for a great sandwiches ! Can't wait to come back. High quality fast food read more

The chicken strips were fresh and juice and the kale salad was awesome. Walked over ordered food on app sent table number and in 2 mins my food was delivered read more

Chick-fil-A - Hot juicy chicken strips - Fast Food Near Me - Egg Harbor Township, New Jersey

See all

Food is always consistently quality. Service is friendly. This particular location is a bit slower than the other in our area. read more

Chick-fil-A - Drive thru - Fast Food Near Me - Egg Harbor Township, New Jersey

See all

I'm a huge chick-fil-a fan - this location is definitely subpar though. Ordered the 8 piece nugget meal and my coworker got the spicy chicken sandwich meal. Within 30 minutes of eating, we both felt sick and eventually threw up. As much as this is my favorite fast food, I won't come back to this location. read more

Service is terrible ...people like Kayla do not belong in customer service. They not only charge your card and have you drive all the way but then go on to block the drive thru well before closing time. read more

Waited in line for what seemed like forever. Get into the drive thru and if it's too long your stuck. Then when asked the girl that took payment she was reluctant to get off her phone long enough to talk. I would not recommend this place to anyone. read more

Ordered through the app but had to wait in the drive through line which took about 20 minutes but the great service made up for it read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Egg Harbor Township, New Jersey

Worst Chick-Fil-A ever. Food is the same but it will take at least 30 minutes to get your food. Last time it took me over 1 hour. Never again. read more

Got to the drive-thru at 10:32 and they were done serving breakfast already. Not even an offer of anything they had left. Okay, I get it. And she was nice. So I ordered nothing. But then I was trapped in the drive-thru for 15 minutes because there's no way out until the end! Probably took so long because they were changing over from breakfast to lunch...which means they likely had some breakfast left. Sooo I take it back. I don't get it! I'll try the other Chick Fil A five minutes away next time! read more

Not worth the money. First time at Chick-fil-A anywhere. Ordered chicken strips and they were tiny and cold. Average flavor. I actually thought the order may have been screwed up, they were so small. I have had much better chicken strips in dive bars, for a lot less money. The deluxe chicken sandwich was just average. I seriously don't get what the hype is about. read more

there are two chick fil a's in this town and this one is horrible compared to the other. The service is horrendous, it takes longer than any other drive thru i've ever been in and the employees attitudes don't make up for it. read more

Absolutely worse weight in history. 40 minutes in line. Unbelievable I've been the other ones and they are so fast but this place is so unorganized read more

amazing food service amazing everything is amazing no one can beat chick fl a amazing read more

Do yourself a favor-Avoid Egg Harbor Twsp Chic-Filet. This fast food Giant insists on running their establishment with clueless immature children who need constant supervision. Poor customer service Drive thru personnel got our entire order wrong-and had a very difficult time trying to rectify the order while in line for 10 mins holding up traffic. Maybe if they had proper management these (children) might put down there cellphones and start paying attention to the CUSTOMER!Will NEVER make this mistake again! read more

When you give them 40 minutes for a mobile order they still won't have it completed. Assumed order was completed but had to turn around when they missed something on our order. Waited in the store for another 15 minutes for a salad. Left only to find they didn't add the dressing or the utensils. Never been to a Chick Fil A alike this before & I wish I had read the other comments about this location. Shame it's a brand new location with a terrible staff. Half filled fry container. Wish I didn't have to give any stars to post this. read more

This review applies ONLY to the quality of service provided at the DRIVE-THRU at this particular location of 6801 Black Horse Pike, Egg Harbor Township, NJ. The ability of the personnel at this location to fill the order accurately is seriously doubtful. Every one MUST open their bag and inspect ALL items to insure the order was filled correctly. You might even have to open each wrapped item if it just doesn't feel right to you. I personally have encountered numerous screw-ups! Therefore, they just cannot be trusted......EVER. More could be said.....but the point has been made. read more

Today on my way home, my boyfriend and I stopped at this Chick-Fil-A to grab some food. While ordering, him and I just started chatting with the woman taking our order, Amy. We briefly told her that him and I are moving to Florida for the military. We sat down to eat our food, Amy came walking over with a card with my name on it. I opened the card and it was a card congratulating us on our new home with a beautiful hand written note from her and the Fire Road team. I was so shocked that a complete stranger took the time to do that, that I never got to thank her before she hurried back to the kitchen. All I can say is, if this world had more people like Amy, it would be a better place. I will keep that card forever to remind me of how simple it is to make someone's day. Thank you Amy and the Fire Road team! read more

was dining in. Over 40 minutes to receive my food while other customers were being helped . This is not what a chick fil a shoukd be like

My husband and I ordered from this chick fil a drive thru. It was not the best chick fil a experience as the service was very slow and a customer ahead of us in an RV pushed her way through the line and then physically walked through the drive thru to order. We've been to better chick fil a restaurants. read more

I special ordered my Cobb salad without tomatoes and eggs however my salad was exactly like my wife's with eggs and tomatoes, my special order was ignored. It was a too go order and when we opened the bag we also did not get the crunchy topping that is our favorite. So frustrating. Actually we bought 4 salads and none got the crunches read more

As always the food was great and the customer service was impeccable.

Was in line for over an hour. No people outside taking orders or payments. Finally got my food and it wasn't hot. The workers were having a conversation which why I see why it took so long. I blame management on this one. Terrible set up for today. read more

We waited in line, for over 45min at this chick filet! It was so backed up! But I have to give it 5 stars, because of the kid at the counter, hunter! He was so polite & well spoken! Apologized for the wait, and so respectful! Hunter made the whole experience so much better! Thank u read more

Now I know why cars start lining up early for lunch here. The chicken is perfect every time. Delicious. Staff are polite & nice and fast. They speak well and understand u in return Inside very clean. Their French fries are spectacular & always piping hot. Just the way u love them. read more

Can not believe the crowd here at about 1pm on a Thursday. Just coming from Ocean City back to Absecon and decided to treat grandkids. First, this place is immaculate. The cleanest fast food place I've ever been to. Secondly the service is beyond anything to be expected from a fast food place. Say 'thank you' to an employee and you get back, "It's my pleasure". Ordered at counter and given some type of table placard to put on your table and they bring the food to you. Even stopped me from cleaning table so they could do it. Wow that's a surprise. All food very good. I think a little on the pricey side, but given service and speed of service when so busy probably worth it. One star off for price, but then again I could do McDonalds for a lot less and get less. read more

I understand it's a time of chaos right now but when taking orders they do not listen. We are constantly getting our order screwed up and it's getting quite annoying. the service here is subpar. this is our go to location but we will be giving them a break for a little while. read more

The food is great and it has great service price wise it's still great come and try it your self read more

Chick-fil-A - Best food ever - Fast Food Near Me - Egg Harbor Township, New Jersey

Not from AC but me and my friends popped out from NY. Shawty gave me an attitude and messed up my order.

This is one of the best fast food restaurants you can go too the customer service is one of the best I've been experienced a lot of employees are really kind and the chicken is made with the right amount of ingredients it doesn't feel too greasy like a lot of chicken serving restaurants. There do get forget the difference between chicken nuggets and chicken strips. I do recommend going here just check your food before leaving. read more

If i could give negative stars, I would. DO NOT GO TO THIS CFA. The wait for the food, especially the drive thru, has been over 35 mins. And by the time you get your food, the order is wrong. With all that time, you'd think they'd at least get the order right. read more

Went to the drive thru on September 11th. This location is very organized with employees taking orders outside. The food, service and help were all great. I appreciate the attention to detail. read more

Waited 20 minutes in drive thru line for them to forget sauces. How do you forget the sauces, that's the most important part!!

Every time I come a get food from there I get dry ass chick and a stale ass roll and I was the last night and the girl behind the counter asked some guy there did I pay for it that is so wrong when I have a management position at a company and you are working for a fast food joint read more

By far THE best Chick-fil-a i've ever been to. Even with a line wrapped around the building, a restaurant full of people, and orders flying in left and right, they still managed to keep cool, take our order, make sure it was right, and all with a smiles, pleases and thank you's. Usually when we eat out, baby high chairs are usually filthy or broken, but this location's kid chairs were all sparkling clean, in operational condition and all had a placemat for kids, that was really helpful. Lastly, our food came out within 5 minutes, hot and fresh. No complaints whatsoever. One of my complaints about any Chick-fil-a is how your taking your life into your own hands in their parking lots, but since this location is seemingly brand new, they did a great job with the parking lot making it one way and much easier to navigate for pedestrians hoping to that that amazing chicken. read more

What an absolute nightmare! We finally got through the drive through after waiting 30 minutes (which I expected) but now we are having to wait in the parking lot for them to bring us our order...and we've been here 20 minutes!! This was not a fast food experience! Such a shame because we love Chick Fil-A. Just won't be coming back to this location. read more

Waited 30 minutes in line. Food runners at end of line has masks below their noses. Not cool at all. I blame poor management- how could they not notice this? So what else does management let slide? I'll NEVER return. read more

This place is top notch. Chick-Fil-A is the Rolls Royce of fast food. They've never once messed up my order, they are friendly and their dining room is always clean and tidy. read more

Worst Chick-Fil-A experience I've ever had. Waited in line for over 35 minutes. They didn't give us any utensils and forgot to ask what sauces we wanted... read more