Absolutely the worst service this evening. I ordered my food in the drive thru. Payed cash for my order. When I got to the window they asked me to pull up to the red sign. I waited and waited and still no food. I asked the girl about my order. She asked the workers inside where my order was. I waited some more and still no food. After a while they came to my vehicle with someone else's receipt and asked if it was my order. At this point I had been waiting for probably 20 min or so. I said would just like a refund. The I assume manager on duty came out and asked me a few questions and went back inside. 10 min later and after me having to irritatingly ask for my refund again she finally came out with the correct receipt and gave me my refund. I understand mistakes do happen. I just feel like the manager should have kept me informed better instead of disappearing with no explanation. I must add at no point did she EVER apologize for mix up. Please learn better customer service! read more

Very very busy but we got oin and out very quickly!! Great food and service it was clean and the environment was great! All and all a great experience! read more

Every single time I go to this Chick-fil-a there is something wrong with my order. Only reason I decided to stop today was because due to pregnancy I was craving a salad. Today I went through the drive-thru. There was not much traffic since it was 1:30. I ordered a #7 with Colby jack cheese and a large cherry coke supersize the fries (husbands order) and a Cobb salad with avocado lime dressing with two other meals for my kids. I got a dr. Pepper instead of cherry coke, regular fries even though I paid to upsize, no salad dressing or condiments for my salad. I'm glad I'll be able to enjoy my lunch thank you Chick-fil-a. read more

The food was alright, I usually get the chocolate milkshake but I wanted to try something different else so I got the vanilla flavored one. But I'll stick to the chocolate milkshake but the drive thru was fast and I ain't got much to complain about read more

Worst chick fil a service ever. You can walk up to the counter at 10:25 to order breakfast and they will tell you "sorry we no longer are selling breakfast." Last time I check breakfast stopped at 10:30 but okay. read more

Closest location to me ...but ordered Grilled Chk sandwich and Since i can't eat potatoes I asked what to substitute with he gave me options but did not it was gonna be extra cost. read more

Chick-fil-a has amazing service, nobody can top them! They get your food as quickly as they can, and make sure you have everything you need, from ketchup to chick-fil-a sauce, to bbq sauce, etc. Even though the lines are long, they try their best to get you in and out at your convenience. All in all, chick-fil-a has some hard working people! read more

I come by here everyday. Sometimes it's good sometimes it's bad of the chicken biscuit.

Chick-Fil-A is one of my favorite fast food restaurants. My meals always come fresh, and my beverage is always nice and cold. Customer service is great! The employees are so nice and make you feel apart of their "family". read more

There a good fast food restaurant and have good food and service but lines be to long everyday

This is my favorite Fast Food place ever! The food is always fresh and hot, and given to me as soon as I finish paying. I have never had an order be messed up, and always have the exact amount of sauces I need. Their Sweet Tea is my all time favorite drink, and they always put the right amount of ice for it (cuz sweet tea can be served hot sometimes). I love this place!! read more

To start off this place is always crazy packed and and unorganized. Never been to a chick fil a that has such rude employees. Ethan H. that was taking orders out side was so rude and sarcastic. I just drove off and cancelled my order. Another little punk for an employee was so rude in moving cones and slamming them. I've had many bad experiences with this location, this wasn't the first. read more

More times than not the orders you make don't came out correctly - talking drive thru. Just now ordered ordered delux Spicy chicken sandwich - sandwich only - and two diet lemonades. Instead got the meal and one of the lemonades was not diet...I have diabetes and that's a major no no! This is after I politely asked the order taker to ensure both were sugar free/diet. read more

Food is at 2 stars. Ordered the fruit In stead of fries and basically got an apple bowl. The service sucks. No organization on the order lines. Twice it's been hectic and never mind a refill on the drink that they compact with ice. You'll die of thirst before you get your next drink. +.20 on lemonade drink orders , +.20 on wheat bun, +1.06 on fruit cup. read more

One of my favorite fast food chains. I love going there for Breakfast, Lunch and Dinner, just not all in the same day. For breakfast I recommend the Chick Biscuit Meal. With the meals you get hashbrowns and a drink. For kids the Chick-n-minis (3 or 4 count) is a great option. For lunch or dinner, I typically get the Original Chicken Sandwich meal (No Pickles). The sandwich comes with pickles, but I personally don't like pickles. read more

If your child has a peanut or nut allergy, this restaurant will Kill them. Everything is cooked in peanut oil. This place is vile. I'd give NO stars if it would let me. read more

After going to the worst foot massage ever, the people and service here made me forget about it. They were attentive and very fast and very very friendly. Even in the hard rain we were having they got the job done fast and they didn't complain about it raining and kept smiling and taking orders. I'm glad that the workers here get treated good and they recently in the past year or so added the large cover over drive thru for the the workers to stay outside and take orders to make the process faster and more effective for everyone. I'm always glad to come to this location when it lunch time rush because I know it won't be long or a bad experience. read more

Good really good chicken leaves your mouth savory

Incompetence at its finest this morning. After standing inside in line for 10 minutes, placed my order. Getting ready to pay, was told we do not have grilled chicken. I just stood in line for ten minutes while the counter person fumbled around, took his time getting coffee for others, 2 other employees were siting down at a table stuffing table advertisements in there holders instead of helping customers in line, while the manager stood there dumbfounded with a look on his face . Post a sign saying your out of said products as a courtesy to your customers ! read more

This is probably THE WORST CFA location I have ever been to! Every visit, I try to give them a chance but, they never fail to either mess up my order or provide horrible service which is VERY hard to believe considering almost every single CFA is awesome! We actually visited this location last night since it was close to the Target. I regret it! The cashier, Katrina couldn't understand our order for the life of her! I specifically said "#2, just the sandwich" which she then asked "Deluxe?", I said "No, thank you. Just the sandwich". I then ordered a #1 with a large sweet tea, light ice and a large chicken soup. I had to repeat everything about three times because she wasn't listening. She brings our order and ends up bringing a regular chicken sandwich, a regular chicken deluxe instead of a plain spicy chicken sandwich, large soup and my large sweet tea with NO ICE. The chicken soup was HORRIBLE and looked/tasted as if they used the old fillets from the day before, cut them up and threw them in the soup; it was disgusting! At the Wilson and Summerwood locations, they cut up the grilled fillets or nuggets to put into their soups. She was so confused when I told her what was wrong that I eventually just told her to forget about it. As we were eating, she was flirting and messing around with teenagers she knew and it aggravated me because instead of the staff working to provide good to great service, they end up just doing a half ass job. The young guy there who I'm assuming is the manager is always hanging out with his friends or messing around, that he doesn't realize what's going on. I'll continue to take my business to either the Wilson location or the Summerwood one, since they seem to exceed my expectations with every visit. read more

Went by this location today. The dining room was closed due to the Coronavirus, but the drive thru was open. Then the next day the dining room was open as well as the drive thru. This is what I find about their customer service. Off again, on again. They have kids running the business. Also, the food is inconsistent. Make sure you check your bags for everything. read more

honestly don't know why I still come to this location. it's like they go through periods where they have great employees then horrible and rude ones. I pulled up at 10:26am, waiting to order breakfast. right at 10:29(only one car in front of me) the lady taking my lanes order slowly walks off to talk to the girl taking orders in the other lane) she's gone a good 2 minutes and SLOWLY walks back. takes the car in front of mines order, walks up to me. I attempt to order breakfast and she rudely cuts me off and says there's no more breakfast. It was only 10:32 and I lost those 2 minutes on her walking around. I'm a pretty reasonable person and understand there's a cutoff time for menu items. but to be rude about it when it's your fault is ridiculous. my special needs son is OBSESSED with their hashbrowns and the fact he couldn't get them because of a disgruntled employee is outrageous. if you don't like your job, find a new one! read more

Mmmmmm good chicken!!!!! The people that work there are always so cheerful and sweet!! & on rainy days they greet u with an umbrellas so u don't get wet.. and even if there packed service is always super quick! read more

I love Chick-Fil-A! My favorite fast food chain. The chicken sandwich without pickles and with American cheese is YUMMY! The New Spicy Chicken Sandwich with American cheese and no pickles is also delicious! I've got to have my Chick-Fil-A fix on average, once a week! I also love the Christian music they play and the fact that they are closed on Sunday's for their employees to be able to enjoy their families and/or attend church! Rock-on Chick-Fil-A!! read more

Let me start by saying that i love Chic fil a. But this location is very poorly managed. I ordered my food, sat down and then had to make several trips up to the counter. Straws, ketchup, over cooked sandwich, refill. Evertime i i went up to the counter it was like i was invisible. The self serve booth was not stockef. No napkins, ketchup, or straws. Very frustrating experience. The Fall Creek cation is heads and shoulders above this place. read more

Good food and even better service! Love their ice cream and chocolate chip cookies too! :D

The Cobb Salads are really good and the Spicy chicken sandwich is Awesome. Their Chicken is Awesome, tasty unique recipe. Also I am obsessed with Sweet Tea maybe its a southern Texas thing so I try it everywhere and this is the best Tea in the world. I love the fresh fruit cups. Definitely grab one for desert. read more

I would say that all Chick-Fil-A's have great service for fast food, but this location is excellent. They are always friendly and if there is ever a mistake (c'mon there's gonna be something with teens working) they are quick to fix it. One time I was going through the drive thru and I dropped my credit card on the ground. I was going to get it, but the guy came outside and got it for me. Super nice! One of my friends once said that the manager personally delivered some tea to her house! The food is good and somewhat healthy for fast food. I don't mind paying a little more for good quality and good service. Drive thru always goes fast no matter how long the line is. read more

Whats not to like. Great food and outstanding service!

Ate breakfast here saturday morning.. clean location, respectful employees. Breakfast was hot and came out fast. Iwould recommed this location to friends.. read more

Ice ice baby!!!! Great ice. Oh yah food. The new grilled chicken...WOW! It was good before out of this universe now. I always get the nuggets. 8 piece too little, 12 too many so I go off the menu with 10. They don't mind at all. Nice staff. Always greet you with a smile. Free condiments! read more

Sad, just sad. The older lady that hand delivers orders to those waiting is helpful, but this Chikfila cannot handle a brisk Saturday morning breakfast crowd. They ran out of coffee, and after carrying my cup all over the store looking for a place to fill it - the young man said he would bring it to me............he never did. My wife and I ate our meal, but never saw the cup of coffee, and won't be going back for it any time soon. read more

On this very rainy Saturday, guests are being greeted by sweet staff carrying umbrella coverage from car to door! #1 Customer Service!! And the famous chick fil a sandwich is always delicious! read more

Absolutely the worst Chick-fil-A I ever visited. After several visits they never managed to heat up my food. Sandwich tasted like it came straight out the freezer. Fries were dipped in salt and gave me high blood pressure. Poor management and I would be ashamed to slap the Chick-fil-A franchise on a location like this. Unfortunately I can't give zero stars, but take that one as a zero. Thanks read more

The worst chick fil a I have visited. We did not get greeted when we can in nor when we where up to order. The play area is for kids that are like 5 and up. My kids where mad that it was hard for them to get up to slide. I ordered a grilled deluxe meal and it was served cold,I took it up to the counter and was told " yea so what we will do is ring these ppl up first then put a order in for another to be made". Then they bring it to my table and that one was cold as well I just ate it I don't like to make a big deal of things. So I guess this my last time here the other chick fil a I have been to are by far way better! read more

This is by far the worst Chick-fil-a. Do you know what happens when you employ a ton of teenagers? Nothing!!! Absolutely nothing!! There are enough employees to create an entire football team and still have plenty of bench warmers. I have never seen so many people do absolutely nothing. It is CRAZY! I stop at this location only because it is down the street from my house. NEVER again. Every time I come to this location something goes wrong. Either I wait in the line 10 minutes when all I ordered was two drinks. I watched workers bring food to people two cars behind me, two cars in front of me. I was is shocked at how this made no sense. The other day I was served cold coffee. I went back through the drive through to get hot coffee. The young man at the window said if I pulled up they would bring hot coffee in 3-5 minutes. 10 minutes later I'm still waiting. They completely forgot. I had to go inside and get my coffee only to see TONS of people standing around doing nothing . A young brunette haired teen with glasses was talking about what they needed to do to "look busy". What the heck!?!?! I have several ideas!! If you have to ask that question you need to clock out and go home. What a waste of money to employ these type of people. This location needs to clean house and hire people that actually want to work. This is the ABSOLUTE WORST CHICK-FIL-A EVER!!!! read more

The service at this location is great. I tend to stick to the grilled chicken sandwich with side salad. They have wifi too.

TRASH! Horrible customer service. Never gets the order right, asks if you want condiments and FORGETS to put them in the bag. Ordered Diet lemonade with NO ice, they put ice. Ordered a sandwich with EXTRA pickles and they put NO pickles! I guess it's Opposite Day for them everyday!This location gives CFA a bad name. Get a new staff! read more

Excellent and fast service. I've been there twice now. Once inside and again in the drive thru. Food was delicious and hot. Love the homemade lemonade. read more

Does not get any better than here for fast food from top to bottom. Great customer service and they stick to there beliefs, more places should follow there lead. read more