Ok. For what it is. However, no "others"!for the customer to see, and decide which to pick. I needed to ask and hear the names of what was available. Pretty poor. Food not as good as 5 years ago. read more

First time at this location as going onto errands in Allen. Came for new menu item and old favorites. Interior just like many others; clean and table/booth seating. See photos. Staff was very diligent helping serving customers. I think most customers used the drive-thru. Extra bonus found shaded parking spot next door on hot sunny TX afternoon. read more

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They won't give you ice cream in a cup only a kids size even if you pay for more or ask for it

Worse attitude I've ever seen at a chick fil a. Immediately felt it by the looks we received by the employees when we walked in and the tone of the young lady that took our order. The people we experienced seemed like they were having such a bad time working. The first time "my pleasure" felt scripted and forced. read more

Fresh flowers and people who open the door for you... I know it's chain but you get a sense of being welcomed. Bravo! This Chick-Fil-A is honestly, wonderful. Food comes out fast, hot. read more

06/06/24 Great customer service. We got our orders right away! As always the food tasted awesome. Thank you read more

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Just moved to Texas. Second visit to Chile fil a, first time a this location. Store was super busy, which is fine, but they forgot all the sauces for all three orders. Food was awesome but without the sauces it really diminishes the flavor. First time I didn't leave a 5 star review for a Chik Fil A. Please do better. read more

Very please with this store. I come once or twice a week. Food is always amazing shout out to Henry for his amazing customer service He is always polite and always respectful. Will continue to enjoy my meals here. read more

Anyone else hungry for raw meat? Try biting into This. Ruined my appetite for anything Chick-fil-A and I'll never be able to bite into a chicken nugget again. Service was pretty insincere too, but come on...I'll never be back. read more

Chick-fil-A - Chicken Chick-fil-A Nuggets - Fast Food Near Me - Mckinney, Texas

What can I say that hasn't been said? I understand why the competition is constantly trying to come up with a comparable chicken sandwich! It's a license to print money. I'll continue to drive-thru for a treat once in a while. read more

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This location has the most wierd manager. They overcharged my daugther, while was was very low on sugar and could barely talk. My daughter asked for help telling them the issue, they overcharged her. We checked with them. The manager of the location in the evening gave a credit back of $5 ? Are you kidding me? Then we asked if they were hiring she handed a wierd card She seemed very unresponsive and lost as if something was wrong No lady what was wrong is your demeour and your service to the kids of our community Shame on you We will be sure to return that $5 credit to you one way or other but will talk to your regional manager When did chick -fila a reputed chain be so unattentive? Was it discrimination ? What did I feel? What is that I am feeling ? read more

Chick-fil-A - Fast Food Near Me - Mckinney, Texas

I've never had an issue with Chick Fil A in the past, but this morning we went and my food was not edible. I ordered a grilled filet hashbrown bowl. Everything was cooked properly, but it is almost like someone spilled at least a 1/8 of a cup of salt into my bowl. There was so much salt that it felt like any bite I took that I was just eating pure salt. It was gritty. I had to spit out any bite I took. The first bite I thought it was a coincidence, but nope. It was the entire bowl. You could see the salt all over the lid (after the fact the sauce was mixed in) I'm not sure what happened, but I'm assuming someone knew what they did and just served it anyway. That much salt in a bowl could not go unnoticed. read more

It was very easy to place my mobile order and pick it up in the drive thru. My order was correct but the food quality was very poor. All of the fries in our order were completely overcooked. We think they were double fried. It's like they wanted to reheat cold fries so they could minimize waist. But, they were hard, discolored, and not enjoyable at all. Unfortunately this is not the first time it's happened to us at this location. Last time I thought it was a one off situation but clearly it wasn't. read more

Chick-fil-A - Fast Food Near Me - Mckinney, Texas

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This is the worst place EVER....took my daughter there and my daughter got the worst food poisoning! The Mac and cheese looked off and so did the fruit. I took them back and upon receiving the new ones it looked the same. My daughter decided to start eating because she was so hungry. Soon after we left, she told me her stomach hurts. Soon after that she throws up everywhere multiple times. The service here is the worst too because even when letting them know politely about the food, the kids and manager behind the counter acted as if I was an inconvenience. This place really needs to evaluate itself and all of the food and how it's prepared. This is unacceptable! Also, clean the kids play area! That area is disgusting! read more

This location has the kindest Director. Having a bit of financial issue, a kind woman, I believe her name is Kelsey, provided help with my meal this morning. Bless her kindness, there are still good people out there. read more

Husband got my lunch and delivered it to my job. I asked for 12 piece nugget meal large with a large mint watermelon lemonade. Received small lemonade and barely any sauce. Since when does ChickFilA give small drinks when charging for large meals? Will not visit again. Location on Preston and Plano much better! read more

Chick-fil-A - Receipt showing large 12 piece meal - Fast Food Near Me - Mckinney, Texas

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My chicken nuggets are on the burnt side and they are not as fresh as usual really hope this doesn't happen again. I go there almost every morning read more

I visited today and had an issue with my mac and cheese. When I went back, the manager, Alex, was incredibly kind and professional. Alex resolved the problem quickly. Thank you, Alex, for providing excellent customer service! read more

I never had a bad experience when it comes to Chick-fil-A. Today however its different. I went to this location at 121 & Custer. Its not busy when I drove to the Drive Thru. Saw 2 order takers. I went to the one that is empty. This lady, sat with her feet cross, didn't even try to move her feet so I have to drive carefully so that I won't hit her feet. She definitely looks annoyed while taking my order with her long finger nails. It took her a while to key in my order due to that. She definitely not friendly and very lazy. I guess this location must be struggling looking for employee until they have to hire this lady. This is actually my first time ever to encounter such employee of chick-fil-a. I always have a good and perfect experience at any other locations where they always crazy busy however they deliver a top notch service. My experience today is 0, food taste 5. So I will give this particular location 2 stars. read more

Will not be going back there anytime soon. Person taking the orders stood visiting with the car in front of me for 8 min. Then when I finally get my order , the grilled chicken sandwich was burned and the chicken was half the size of the bun. Horrible experience! read more

This is the closest Chick-fil-A location to my house and also the closest to my heart . They are doing a great job of keeping customers and employees safe during COVID times, including wearing face masks, gloves, and no contact ordering. They even deliver your food to you using clear plastic boxes that they sanitize after each use, so you have no risk of direct contact with the employees. I love that safety is their top priority during these unprecedented times, and I will continue to support them by buying their delicious chicken. Today, my family got a 20 piece chicken nugget and a chicken strips platter, and I ordered their Market Salad with grilled chicken for myself. As always, their salad ingredients were super fresh and yummy. This is the perfect place to pick up a quick, delicious, and dare I say healthy meal! read more

Chick-fil-A - Market Salad - Fast Food Near Me - Mckinney, Texas

Worst experience at a chick fil A! Service was horrible, its ran by kids and they have poor customer service! They got my order wrong and then I had to wait extra time and I just requested for a simple refill and they were gonna make me buy a whole new drink! If my kid wasnt waiting for the food, I would of taken all of it back and got a refund! The fries are wayy undercooked! I will go the extra mile to travel to a different location next time! read more

Ordered on the app and selected curbside pick up and apparently this CFA, or IDK all CFAs are doing away with that?? Here's a tip; update your app before you get rid of the service. Now one has to get out of the car and go inside. That's NOT curbside! When I show up expecting to not have to get out of my car, cause you know, I selected curbside.... Then I'm pretty much irritated from that point on. Not that you care cause you have cars wrapped around the building, but that's a crappy customer experience. Definitely won't be going to this one for a long time. read more

I hate giving chick-fill-a a bad review but this is just ridiculous. I tried calling for an hour and kept getting a busy signal. Finally, I drive over (in the middle of the football game I was watching) and asked if they were aware their phone was not working. The cashier grabs the phone and says, "Hmm, someone must have left it on." What can I get you? I also told her that the app wasn't working either and that I could not order the nugget tray. She tells me you cannot order the tray because catering is not on the app. I asked her why there was a catering button on the app then? She said, "Hmmm, good question." She rings up my order and gives me a total. She seemed to have not given a flip of the issues. I asked if it comes with sauces? She responds with,, "What kind of sauces do you want?" I told her and she gives me my new total which jumped about $8. I asked, "Sauces don't come with this?" She tells me no. I pay and just want to get my stuff and go. It seems insane to me that if I order an individual nugget order they give me more sauces than I need. But I pay $52 for a nugget tray and you get NOTHING unless you pay. Not one little dish of sauce. How does that make sense? I am a Chic-fil-A fan for many reasons but this is by far the worst experience I have ever had at any of their stores. I can tell you this, there is a lot of competition for Saturday football parties and I will think twice before choosing them again. read more

Were a bit late to my catering order. They made up for it with a gift card and apology. Great ambiance, food, and energy in there. I appreciate the extra effort. read more

The only reason I give them a 2 star is Bc they're usually fast. But lately service has been bad. Are in the lobby and waited 30 min for my food to come out. Today I went through drive thru got my food and left home, but I did have to wait in like for 10 minute while I was the only car after 5 min cars started coming and they all got their orders before me. When I got home I realized they had forgotten my chicken sandwich with pepper Jack cheese!! I called the store and they told me they'll add my name to the system so I can come and get my chicken sandwich with pepper Jack cheese. I head to Chick-fil-A once again after it's 15 minutes away. I get my order just to leave and eat a sandwich with yellow cheese that I dislike read more

Chick-fil-A - Receipt - Fast Food Near Me - Mckinney, Texas

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Go here all the time and I'm rarely disappointed. Food usually takes under 5 minutes! Such a friendly atmosphere.

Honestly? I pulled in at 10:25 with two cars in front of me to order breakfast. The lady in line, let's call her purple eye shadow lady, was taking her sweet time with placing orders. I finally pulled up just as the clock hit 10:30, went to order my breakfast and it was a flat no. Asked her if they would make an exception because she decided yo visit with others in the line and again a flat NO! This place is a joke and the people they have employed here are rude! My suggestion.....take your business else where it's not worth you wasting time! read more

Worse Chick fil A ever. Friday evening, chicken sandwich and fries are cold and stale. Don't waste your money at this location.

This is the ONE Chick-fil-A I hate going to. I decided to give them another chance after months of not going to this location, and.... Nothing at all has changed. I waited 18 minutes for my order, (only a #1) and like ALWAYS- their fries are soggy and undercooked. Not only are they undercooked they are coated in salt. This location has got to get themselves together. It's ridiculous. read more

This chick-fil-a has never done me wrong. I can't speak for my wife though. I go there when she's not around or when I'm not cooking and she has no choice, but to partake, HaHa! Today was a good day. Everything was fresh and hot. The lemonade tasted great, I believe it was fresh squeezed. What can I say. They make good simple chicken and their not scared to give you condiments! read more

Slow service brings my 5 star review down to a 3. I prefer using the app to order my food but unless you dine in or pick it up inside, expect a +15min wait. Our go-to was curbside pickup, but the level of incompetency was too much. They have only 3 spots for curbside and if you're not in 1 of them, they won't bring your food. You could be 1 spot over and they'd see on the receipt your car's model and color and think, "no, that can possibly be the car waiting on food. Derpy derp derp." Epic facepalm. We've had to go inside on multiple occasions because they couldn't be bothered to look down the line of cars (the app says to park NEAR the curbside area if a spot isn't available) and put 2 and 2 together. Drive-thru is just as bad in terms of being slow. Even being 3rd in line, it'll take 10mins to get to the order box and another 10-15 before you're at the window. I understand it's CFA and incredibly popular but knowing that, they should up their game and pump out food in a reasonable time. Other locations have it down to a science so these guys need to emulate that method and get their shit together. read more

Just an FYI. The drive thru line here can be long and a little slow; many are.... However, they eliminated curbside pick up; even though yelp still says its offered. I use the app specifically for the convenience of curbside pick up. Its much faster than sitting in the long line. I will just need to keep it moving past this location to one with curbside. read more

This location is so amazing. Numerous times I've come they have handed out free things such as a Mother's Day treat, another, free left over breakfast sandwiches! Feels very homey, they are extremely sweet! We always come back to this location for this reason. read more

Around 1:15-1:30 today June 15, 2023 my wife and daughter visited this location (we all come here often) and my wife tried to order the Cobb Chicken salad. My wife has an allergy to lettuce and she asked the lady behind the counter to ring up the salad as normal, no discount whatsoever but when the salad is made, to please exclude lettuce. She reiterated to charge the same price but exclude the lettuce several times. From what my wife said the "cook manager" was dismissive and stated several times "this could not be done". My wife told her several times she orders it like this all the time and has never had an issue and any of the locations including this one in the area. The "cook manager" continued to be dismissive. It is unfortunate my wife had to go through this and even more so that our daughter had to witness this exchange over such a small but important issue concerning a food allergy. Charge the regular price for the salad, make the salad but leave off the lettuce, serve the salad. A simple situation made far too difficult by a uncooperative "manager". I hope the owner of this location sees this comment and has a constructive conversation with all involved parties. read more

I come here often. We have preserved vegetarian before with no problems. Basically just leave out the meat. But one time we can we had to travel to Fort Worth. Upon reading there we realized my wife could not eat it because it has sausage. Anyway we called and they asked if we can come back ( not realistic) so they said next time come in and we will have a meal ready. So this time I walked in and order the mean for my wife. The label read no meat. I asked and they confirmed no meat. But when I get home guess what - meat in it. Just fed up. Mr Durbin. Hope you are paying attention. Hope you aren't taking customers for granted. read more

Seems like this Chick-fil-A is slower than rest. The drive thru is so slow. Employees not as friendly, maybe management changed or doesn't care as much. Wont be coming to this location. read more

What a gracious service crew. Rewarded me with missing items and after driving home to find out it was missing, I get back and they give me the sandwich with a halfhearted thank you. I get home and they forget the bacon!!! Wow, what a way to spend $75!!! I'm no longer going to this location. I am so disappointed. read more

Have been to this location on several occasions, as it's on my way to work. Sadly I'm allergic to chicken, so this review is based on their other items and service. The service is spot on. They call you by your name and are super friendly. They are also very speedy, as they have to be because this is the place to be. I get for breakfast the sausage biscuit with cheese. The biscuit is huge, fluffy and buttery. The sausage is thick and flavorful. Throw a peice of american cheese on it and you have a great bfast. The hashbrowns are also good. Little rounds of golden fried perfection seasoned perfectly. Their dark coffee is great. Some locations however do not carry white sugar packets, only sugar in the raw. The dining room is cleaned often. read more

I guess my regular gals were out today. Manager in black shirt very rude when I brought the incorrect order given back in. "Are you sure?! " Uh yeah, I know what I order every single time I come through the drive-through several times a week ( this was a mobile order too!).When an error is made in a customers order, an apology is usually customary. Disappointed!! read more