i love chick fil a! this chick fil a is amazing. service: awsome atmosphere: awsome timing: you guessed it, awsome read more

Correction: not pineapple but PEACH milkshake which is seasonal as well as banana pudding w/wafers milkshake.

I'm sorry but I can't understand the hype behind this place. In my humble opinion it's just not good and reminds me of high school cafeteria food. Maybe I'm being too harsh but I just can't get behind overly salted, dry chicken slathered in yucky sauce on soggy buns. I guess it must be just me because everyone seems to love it and I've given it a few tries and always seem to end up with the same results. Eat more chicken is what they promote. Ok but for me it won't be at Chick-fil-A. read more

Chick-fil-A - Chicken Shop Near Me - Plattsburgh, New York

They have some of the best service in town, everyone is polite, the lobby and seating areas are always the cleanest, and I love the food every time. I've never had a single issue here. read more

There lobby literally closes at 9 pm which is understandable but they didn't even have there doors locked and we got bitched at being told they were closed if yall are closed learn to lock your doors so costumers and doordashers don't think your open common sense people read more

Lot's of parking space, clean and bright interior. Friendly and easy patient staff. First time we ate here for breakfast, chicken biscuit breakfast sandwich was delicious. Hash browns were crispy and hot. The breakfast sandwich egg sausage on English muffin was good. We usually eat lunch the waffle fries and chicken strips or chicken sandwich are delicious. The chick fil a sauce is so good! Dining room is always clean and attentive staff. read more

The food was super salty!! Especially the fries! Service was good! I would go back and try them again, I will just ask they do t put salt on their waffle fries, js. read more

Great food and fast service and busy drive thru Waffle fries and great ketchup packets read more

The MOST polite, friendly and proficient group of people in Plattsburgh. Service with a smile always! They are amazing and the staff is simply phenomenal! Every time we eat here we leave feeling better. They're simply THE BEST even during take out - you never have to wait unlike other fast food areas. The food is also very fresh and delicious- the Cobb salads with avocado dressing is healthy and nutritious. I always love the cookies and cream or strawberry milkshakes. Also highly recommend the chicken nuggets and sandwiches- you cannot go wrong! read more

The aftershocks from eating this and the 2 hour journey of mobile games on the toilet were crazy. Missed College from this and I am felling the e musical beats blast out of my behind read more

Haven't been in awhile,today I went to try it with my daughter. Was severed raw chicken and now my daughter and I are both sick. Showed the manger and well they couldn't give me my money back but I was offered more food. Like no thank you. Definitely not coming back read more

I am not used to getting food service for dining in at a fast food restaurant, so this is new and an added bonus to the experience. Other than that, it's your typical Chick-Fil-A. No complaints. read more

Spacious, clean and most of all delicious chicken burgers! They also have a play area for young chicken eatrz read more

Chick-fil-A - ows a woman walking out of a chick - fil store - Chicken Shop Near Me - Plattsburgh, New York

Very good service. Fast and respectful. The restaurant seemed Clean inside and out. Out kiddos like this place very much. Glad this arrived in green mountain region. When we visit Plattsburgh, NY- this can't be missed. Highly recommend. read more

Chick-fil-A - dinning area - Chicken Shop Near Me - Plattsburgh, New York

See all

It was so good and it was my first time and oh my god the chicken bugs where so good but the fries need more seasoning

Best food on earth. All the servers are amazing. If I could give this restaurant a 100000000 star rating I would. Never disappoints!!

We came here during opening weekend from Montreal and I was very impressed at how efficient and organized the whole restaurant was despite the mass crowds. Parking was full, drive through backed up and the line inside the restaurant was almost out the door but it moved suprisingly fast. The decor is modern and family friendly, there is a playground for kids and a mix of booths and tables to dine in. You can also sit outside. Having never tried the food at a Chick fil A before, I opted for a deluxe burger trio and cobb salad to get some variety. The burger and everything tasted so fresh and juicy, it was one of the best chicken burgers I've ever had. Even the salad and variety of dressings were top notch. The avocado lime ranch dressing is amazing! There are so many sauce options and little extras like honey, smuckers jam, hot sauce and Purell anti bacterial hand wipes that are free to take yourself, those were nice touches that stood out from other fast food chains. Prices for a combo are around 8 to 10$, similarly for salads, in line with some other burger joints but if you are Canadian this is on the expensive side. For two people, two combos and two salads cost us upwards of 45 CDN$. At that price, it's up to you if you want to go to other family friendly restaurants in the area. It'll come to about the same. Glad to have more options in Plattsburgh- Chick fil A isn't reinventing chicken but it sure is tasty and fresh. Highly recommend. read more

Chick-fil-A - Chicken Shop Near Me - Plattsburgh, New York

This has to be hands down my favourite fast food restaurant. You simply can't beat chicken and good values. The employees are simply amazing, they're nice and respectful and the food is heavenly. What really makes this place stand out from other chicken restaurants is the wide selection of sauces that are really quite delicious and give the food a special touch. Their fries are really good and their lemonade, although a little too sweet to my liking, is quite good and tastes like real lemonade. Please note that they're closed on Sundays, so just make sure you plan your visit accordingly. Grab your parents or friends and head over to Chick-Fil-A. They've got mobile order, delivery and drive thru if you you're a little shy to go in. read more

Chick-fil-A - Chicken Shop Near Me - Plattsburgh, New York

I never thought I would give any Chick-Fil-a restaurant a bad review, but the customers overwhelming this restaurant is giving the chain a very bad taste to the locals. They could use at least one more restaurant in town. The staff is trying to do the best they can. I also have never had a food item at Chick-Fil-a I didn't like, until today. The new Honey Pepper Pimento Chicken Sandwich was a horrible mistake. It looked like a couple of small pieces of chicken covered with vomit. I will not order another. read more

Chick-fil-A - One sick looking sandwich. - Chicken Shop Near Me - Plattsburgh, New York

Went here twice during Quarantine for drive thru and both times they were perfect. The order takers were very pleasant, the chicken was HOT and both times the orders were correct. I do wish they'd salt their fries more but I can live with that. And of course I could live on their lite lemonade. Coronavirus specific- the interior is completely closed. You can order via the app and do curbside pickup, or do traditional drive thru. The workers are wearing masks and they have the credit card machine outside of the window on a table. read more

Very good and fast service! The food is tasty and fresh!! All the workers are hardworking especially the lady with the pony tail. She walks around and makes sure everything is fine. I like to shout out to her for being such a dedicated and responsible person. read more

Always great service, fresh food, and a great atmosphere. The restaurant is typically always busy. People can't help but to return! It's so easy to place an order. You cab wait in line or place an order on your phone and have ot delivered to your table, take it to go, or pick up through drive through. read more

Eat Mor Chikin! Go to Chick-fil-A for literally the best meal you will ever eat in the universe. Every item on the menu is truly the best thing ever! If I could go there every day I would and could because there food has great prices. They have amazing service!!!!! I 10000000000% recommend this fast food joint. Have an amazing experience with their family fun environment. Great for kids and adults of all ages. I Chick-fil-A! You can never get sick of Chick-fil-A. read more

i'm pretty disappointed this time. i've never had a meal at chick-fil-a i didn't like until now. very watery soda. fries were hot and crispy but had no salt. chicken sandwich had no sauce or mayo so it was super dry. chicken patty really thin and dry. lettuce had brown wilt. worst sandwich i've ever gotten anywhere. the truly unfortunate part of this is that i'm starting the carnivour diet tomorrow and will probably never eat a fast food chicken sandwich again. this was my last shot and it was blah. read more

If zero stars was a choice, I would give you that. I was just gaslighted by management in an attempt to deny that they served a frosted coffee in a 20oz cup just last week. $5 for a 14oz beverage which used to be $3 is a ripoff. I will gladly donate $5 to a local coffee shop to suck down my birth control with in the future. I already hesitated to patronize this company due to past anti-LGBTQ support, now it is for their attempt to manipulate me instead of providing quality customer service. It has not been my pleasure. read more

The food is very amazing, they have REAL chicken unlike other fast food restaurants. BUT PLEASE TURN UP THE HEAT. Its so freezing I have to wear more than one layer. read more

Chick-fil-A - Chicken Shop Near Me - Plattsburgh, New York

Other than being a little pricey for the chicken sandwiches. Best staff I've ever encountered at a restaurant. (Other restaurants really need to take note of this) Never had a bad sandwich there, definitely will be going back. read more

Will NEVER EVER return !!!! I drove 10 miles out of my way to go there , I wanted a 4 piece strip meal. They have the SMALLEST LITTLE sauce cups in the WHOLE INDUSTRY !!! To expect 1 sauce cup to be enough for a 4 strip dinner is STUPID !!! I offered to pay for an extra one , they said no, they would rather see me drive away !!! I went to KFC and got what I wanted read more

Customer service is always great and the sandwiches you receive look like they do on the menu board unlike your typical "burger restaurant". The prices are a little on the high side but they are still competitive with other fast food restaurants. read more

Chick-fil-A - We were at the grand opening. - Chicken Shop Near Me - Plattsburgh, New York

See all

Had a drive thru mobile order I placed 15 mins prior. I go up to the window and they tell me to pull to the side and wait. I placed the order online and there were not many cars- it's snowing. Finally I get my food, drive home and my sandwich tasted expired. This happened at another Chick-fil-A but I figured it was just the location, but it must be a common thing for them. I've never bitten into a chicken and questioned its freshness until I came to Chick-fil-A (and I don't even care that much!!) read more

That have great food need better eyebrows allways putting in all effort make bigger milkshakes I buy more need smoothie you do

I love chic-fil-a! It's the best fast food restaurant I've ever eaten at. I used to eat here a lot when I lived in NC. Of course I had to make the trip! While the food was exactly as I remembered, the atmosphere was not. Opening weekend is bound to be crazy, but it was but handled with grace and incredible efficiency. There was a guy directing traffic into the parking lot or into the drive-thru lane. Parking was easy with multiple spots to pick from. Someone holding the door for people walking in. 4 employees handling the registers. They gave people things to indicate you were waiting for food and had you sit down at any table. Food was to me in 5 minutes or maybe less. Chicken deluxe, 8 pc nugget, waffle fries and sweet tea! Delightful. Sweet tea is exactly what southern sweet tea is like, how I remember it anyway. Haven't found a sweet tea quite like it in the north. I would gladly drive the hour and 20 minutes to have chic-fil-a once in a while. read more

Download their app. I skipped the lines and wait associated with a new store opening!!!!! I asked for extra of all their dipping sauces to sample and they didn't disappoint. I favored their signature sauce and Sriracha sauce. Most others were tasty but a bit too sweet for my taste. The Buffalo hot sauce was also good. The chicken was juicy and tasty and definitely not pressed chicken. The flavors were pure and simple. The buns were soft and squishy. The waffle fries are ok. Not bad but not crave worthy. I enjoyed the chicken but nothing screamed "WOW". I'll definitely go back if I'm craving chicken but probably not often since the prices were highish for fast food and the flavors were good but nothing really stood out other then good quality chicken. Also, the salads are priced as high as sit-down restaurant salads. read more

Went through drive through got classic chicken meal. Chicken was very greasy this day and fries were cold and hard ! Usually very good and fresh! Was very disappointed on this day!!! read more

Just wow. The food is extremely fresh, service is great, and the cleanliness is impeccable. Youre greeted properly by employees and they even bring the food to your table. I would definitely recommend and return. read more

See all

I ordered four piece chicken strips meal this weekend and they gave me a kids meal with 4 tiny nuggets. When I told them about it, they told me they were sorry that their "chicken strips seemed so small " to me and gave me two regular sized chicken strips. I NEVER got my four piece that I ordered. Don't come here. Their customer service sucks. read more

We were far from home, and I was stressed about finding gluten free lunch. Our meal was delicious, and my grilled nuggets and fries were safely prepared and bagged separately. There was a nice woman that brought them to us curbside, and I wouldn't have asked for anything more than what we got. Great location. read more

Let me start with the rude drive through boy. He was simply petty and had horrible customer service. Upon receiving my food, we noticed that the chicken sandwich we ordered had NO CHICKEN! I mean that's like going to an ice cream shop and getting your dam cone with no ice cream. When we returned to let them know, he looked at me like I had two heads. He then took our sandwich and added the chicken to it. I guess bringing outside food back into your "clean" kitchen is ok by them. Anyway, don't waste your time here. read more

I'm not really sure what everyone else is talking about, the workers here are some of the nicest I have seen in this town. Normally I go through the drive-through and it's always super fast even though it's a huge line. The people outside during the summer are so kind and Polite. Every time they mess up they are very apologetic and correct the mistake and give it on the house. I have only had a problem with the food once during rush hour the frys were very undercooked. I waited for it to die down a little and then they remade all the frys at no cost. You don't see a lot of places like this in the area so it's nice to go somewhere where the workers are decent humans who care. To also mention it's amazing for kids with a giant play area, the food is freshly cooked homemade and none of the main food is frozen. I almost forgot the lemonade and tea are homemade and very good. If you don't like pulp stay away from the lemonade because it's handmade with real lemons. read more

Love!!!! Looooooooovve chick-fil-A I thought I'd have too go back too the South too just get my hands on this chicken!!! Also the cow plushies are my absolute faves read more