I have had the pleasure of stopping by a couple more times since my last visit, and each time did not disappoint! Typically I place my order via the mobile app, which is a breeze! My last two visits I have joined the drive thru at my arrival and each time I was greeted by young females. These young people were so kind and personable. They went out of their way to engage in genuine conversation. The interactions changed my whole day. This business is doing it right! Food was delicious and the drive-thru moved quick. read more

Chick-fil-A - Fast Food Near Me - Ranson, West Virginia

A good place to stop for comfort food in the Harper's Ferry Area As of mid-2025, there are over 3,200 Chick-fil-A restaurants across the United States and about 23 in West Virginia. This location is one of those 23. It is about 15 minutes to the west of Harpers Ferry. I have visited many of their locations across several states and I am always impressed with their consistent service, cleanliness, food quality and tea. For me it is comfort food (and drink). We stopped by the Chick-fil-A near Harper's Ferry to pick up food for a family event. It was straightforward to get to with plenty of parking. The place was very clean and the staff were, as always, friendly. We ordered mac and cheese, chicken strips, brownies, market salads, and tea and lemonade for the group. Everything was prepared quickly when we arrived, with them giving us items as they were ready so loading the food in the car was easy. We originally thought that we ordered too much food but we were definitely wrong as there was nothing left after the event. It was delicious and well received by all of our crew. Overall, it was the pleasant experience that I have come to expect from every restaurant in the chain that I have visited. read more

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This place is awful compared to surrounding area chick fil a restaurants. They don't fill the fry containers, the fries they do give you are crumbled pieces that are burnt, hash browns are always soggy and broken apart and chicken is always cut in half for a reduced sized filet. Management clearly has no idea what they're doing, which is a shame. It's a chain restaurant with standards that are written out for them. I left a bad review a year ago and foolishly thought that maybe they fixed their issues. read more

Chick-fil-A - This is supposed to be an egg white grill. They cut my grilled filet in half and gave a partial sliver of an egg. - Fast Food Near Me - Ranson, West Virginia

Special shout-out to Kylie and Chris!! I ended up getting the wrong meal. I called and they said they'd fix it. They upgraded my fries, Chris offered me a free dessert. I took a chocolate shake and Kylie gave me 2 cherries. Give these guys a raise! read more

We've gotten several orders from them and it's hit or miss and when I asked if everything was in there they assured me it was all the dressings all the condiments and of course it wasn't you spend $130 on a large order and then they failed to follow through I called when we discovered everything was wrong cuz it's 20 minutes away and the management team says oh we're so sorry we have two new employees. We bought it on the app will take care of you and take something off two weeks later they've done nothing as usual so I took off my great review about them and now the reality is what it is they fail to follow through they get a one star and between the different review platforms I have over 800 reviews so I give honest truthful reviews I give plenty of people five stars but this Chick-fil-A has failed again and again. 1 stat. read more

Honestly my favorite fast-food place. They have the best chicken and really good waffle fries. Sometimes I opt out the fries for their mac n cheese--also good. I enjoy using their app to accumulate points and end up with a free sandwich sometimes. Also whenever they have messed up my meal they are quick to apologize and make things right. Customer service is great and I've never had to wait long for my food. I've never had a bad experience with a Chick-fil-a employee. read more

Chick-fil-A - ows a cup of milkshake with a strawberry on top - Fast Food Near Me - Ranson, West Virginia

Is it illegal to give me the fucking sauces I want? I asked for four ranches and got two. I NEED ONE SAUCE FOR EACH TENDER. This isn't the first time this has happened. Everything else is fine. But fuck this. read more

This place is beyond inefficient and ineffective. They are making this way more complicated than it needs to be. They have way too many employees that stumble over each other and it hurts the customer experience. When you come here, make sure you understand that they have no idea what they are doing read more

We love Chik-fil-a. We are there probably every week. The CFA in Ranson just finished a renovation project. I believe I posted about it last week. The drive-through is a hot mess. After a terrible day today, all I wanted was a frozen lemonade. After awhile in the drive-through, we got to the front of the line and ordered. The person told me that their ice cream machine wasn't working. Open only a week and stuff is broken already?? And some of the hottest days of the year?? So here we are, stuck behind a bunch of cars because there is no pass through lane to exit! I am probably going to have to develop a new chicken perspective. I can't deal with this nonsense. read more

Food is never fresh. Especially the fries, they are ALWAYS cold. This is one of the worst chick fil as.

Chicken sandwich was good but for some reason the waffle fries are ALWAYS cold. Would love some hot ones.

This place is the worst. They have so many people working there but beyond inefficient. Seems like all the kids there are hanging out laughing instead of taking care of customers. read more

Was impressed by this location. Busy, but the service was very fast and courteous. My cashier Alexander was great. Fries were portioned perfectly and had no broken pieces. Nuggets were great. Thank you chick fil a Ranson. read more

I flew in from Atlanta and had planned to stop and get Blaze pizza. That didn't happen - read that Yelp review for that story... This Chic Fil A location made my day. I got there at 8:58 and they close at 9pm. They not only took my order, they were pleasant and they still said "my pleasure" when I thanked them for staying open and taking my order. Oh - and my food was fresh, not end of shift food. Thank you! read more

I got served raw chicken twice there! Once from a DoorDash and another when I got nuggets for my 2 year old neice. Thankfully my mom ripped it open before giving it to her. read more

The unsweetened tea was so weak you could hardly tell it was tea. Asked to exchange for fresh and it was the same. Will not Oder that again the tea used to be great!!! read more

Great chicken sandwiches and great customer service always! Stores are always clean too!

Very quick service. The lines here were much shorter than any other location I've been to. Super clean. I don't think there's ever really an issue at chick fil a read more

We usually come here once a week as a family since it's one of the few places left in the Charles Town/Ranson area that usually has a pretty calm atmosphere. You can always count on great hospitality, the food being fresh, and a place for the kids to play while the adults unwind. However, the last couple times there has been more stressful and had a non family vibe than usual. These last two times there have been 6-8 bosses/upper management sitting around. They make the place instantly feel stuffy and uninviting; especially when they don't even acknowledge customers or associates. I know they have a job to do but to be constantly glaring down at the associates is annoying to the customers so I can only imagine how the associates feel. And forever being in their way by pretty much climbing over them and telling them what to do, while they are already doing it, is the best way you can make someone look like their completely incompetent and drive them away from being a worker at your restaurant. I know most have probably worked hard to get where they are being a suit, and kudos for getting there, but seriously don't forget where you came from! I've been in that boss position. Being friendly to everyone is the first way to make an impression. And working along side your associates is definitely going to be a plus! read more

Amazing staff, super friendly and very efficient! No matter how long the line is they will have you out in no time. Order is always correct and food is fresh, hot and delicious! read more

The food was so fast and hot. It was like it just came right out the oven. We just the curbside pick up and made the service go much faster than the drive thru read more

Chick-fil-A - Fast Food Near Me - Ranson, West Virginia

Food was hot, everything was delivered that I ordered. This is my first order for delivery and it went very well. Even delivered a little earlier than I expected. I would highly recommend the delivery driver.... read more

This salad didn't have the tomato and the cheese. The size smaller than other chick fila. I didn't get the utensils, the napkins, the almonds packet and the dressing. Service HORRIBLE!!! More employees less quality. I was the only one in the drive thru and thee were 5 people there to take orders. A girl took my order. She didn't read the Eder back. I turn to grap my card to pay and when I turned back there was a guy. I told him that the girl hadn't order and I ask if he had my order and I repeat back what I order and he said I have it. I asked again because the total didn't look right. At the window I wait around 7 or more minutes. I had time to count three time the quantity of people they had there. 16. I got my package and no the drink. I was waiting then I asked for it. It was not in my order. I had to pay and wait for it a couple of more minutes. I didn't check the bag until I got my office. This is not the first time wrong. The ambience, as I explain, awful. Really not recommend. read more

Chick-fil-A - Kale salad. - Fast Food Near Me - Ranson, West Virginia

I think almost everyone has heard of Chick Fil A so nothing groundbreaking here. However, I want to say that in my opinion, this location has the friendliest and most courteous staff I have ever encountered. You will always be greeted with a smile. The staff is happy to serve you. The food is served hot unless you want it cold. The food is ready and server promptly. This location is always very clean; even the restrooms. As you eat employees will walk around keeping things neat and clean and also ask if you would like your trash taken away or if you need anything at all. Honestly, every restaurant that serves food would be wise to emulate the Chick Fil A model. The management of this restaurant should be very proud of the staff working here. They are to be commended. If you are passing through the Charles Town area, please rest assured that choosing Chick Fil A for a meal will be a great decision. read more

I would avoid this Chick-fil-A. Worth the drive to hit another CFA (Martinsburg, Frederick or Winchester). I've had better service at the McDonald's right next door. Today my wife went and asked for well done fries. The request was for 4 fries to be exact. She was denied the request. This was 10:45 on a Tuesday. I managed a CFA for 5 years and was a CFA grand opening trainer and helped train new staff. This request requires leaving an entire basket of fries down for 30seconds to a min depending on how well done the fry guy decided to make them (any fine by us). Instead of making a simple request during non peak time they refused. She then had to sit in the drive through for 8 min (more than enough time for a brand new kitchen staff to fulfill her request) while the line creeped along. Finally she drove to another location (CFA Martinsburg) who gladly fulfilled her request during the lunch rush. This location will never get another dime of my money. read more

Is this the healthiest fast food you can get? I'm not sure about that but I know I like this franchise for their great chicken choices. Always consistently good no matter the location. I especailly like the diet Lemmonade...so good and refreshing. They do such a great job of hiring and training staff. Always fast friendly and courteous. read more

Out of every single Chick-fil-A I've ever been to, This Chick-fil-A exceeds All expectations!!! I walked in just going to order a simple eight piece grilled chicken nuggets. The lady who is a manager there named "Denise" welcomes me and asked me how my day was going. I told her it was going kind of meh, and she was super sincere and hoped for a better day for me. Also she gave me a whole meal for free just to make my day better. I have never seen such kindness like that. I definitely cannot wait to go back again. read more

Food is good and staff are great. Drive thru at this location is horrible however. I always end up sitting in line behind at least two cars with my food being handed over to get cold while waiting on the cars ahead to get their food. Why is there no pull over for people to wait so that the rest of the line doesn't suffer? Or have people pull around the building and bring it out so the rest of us can leave? Tonight there was me and three other cars sitting there with our food looking at the car in front on the window. Our hot stuff was congealing and milkshakes melting because we couldn't pass the first car in line. Bad setup. read more

It's pretty much a Chick-fil-a like all the others - same menu, same atmosphere. It's in semi-rural West Virgina, staffed by a few adults and lots of high-schoolers who mostly get it right, with occasional screwups. It's a solid place to get chicken. The best thing is the unfailing politeness of the staff; these people are unfailingly polite, even late at night. Win. read more

Spicy Chicken Sandwich. Yum! They deliver your order to your seat after you purchase from the counter! Don't know any other fast food places that do that. They also provide really pleasant service (I heard quite a few "my pleasure" by the staff--perhaps it's protocol), pretty good experience. They offer a variety of sauces behind the counter. I ended up going with honey mustard for my sandwich. read more

The last several times we have ordered we get home and are missing at least one item. This is not the service we are use to at this location. Not sure what has changed but this very frustrating. They always credit or offer for us to come back that is extra gas we are not reallly close to this location. I sure hope there service improves and gets back to the way we love. read more

I've stopped at this location several times and have never been disappointed. Superb customer service. You are greeted as soon as you walk in. The cashiers are very polite and kind. A couples times my food beat me to the table. Food has always been delicious. I love their waffle fries. Today I ordered the spicy deluxe chicken sandwich. Delicious! Definitely will eat here again. read more

I love Chick-fil-A but this location is my absolute favorite. The people at every location are great but the ones at the Ranson really are A+++. The tea is always consistently great and the food always comes out fast. read more

I love Chic-fil-a so much! Not only is the service here amazing, but the food is always delicious. Being a hard-working mom of three, Chic-fil-a is a convenient restaurant for the whole fam. Even my picky toddler loves it. Love and support! read more

One of my fave Chick-fil-a's in town! Why can't they be open on Sundays though, haha. My fave eats here... nuggets, polynesian sauce, sweet tea, and the chocolate shakes! However, they don't always say "my pleasure", heh. read more

The restaurant made a mistake regarding my order, and then gave me a hard time about fixing it. Got fed up with going in circles with the manager, Allie, that I ended up just taking the $16 loss. read more

Good food, great service...I'm not a huge Chic fan...but it'll do in a pinch. I think there's a few other places that do chicken better.

Usually very good service and very friendly staff. Although today an older lady served me and was very rude. If you're not able to hand a customer their bag in the store then you should not be able to through a car window. As it is the same. Instead it was just set on the table and toldthat's where I'm supposed to pick it up. It was very unnecessary and uncalled for. I guess you guys are busy but she should be a little bit more friendly read more

Great hot , fresh food as always . All I can say it's Chick -fil- A it's a great restaurant. Friendly employees and clean restaurant. I would recommend this location to all. read more

Great tasting food, wonderful customer service. Generally, when I go out for fast food I'm in a hurry. Unlike other fast food places I've gone to, the employees at Chick-Fil-A always get my order right and the food is always hot and tastes fresh. Everyone is friendly and give the impression that they actually like their jobs. It's refreshing to be treated like a person instead of a number in line. read more