I rolled into the Chick-fil-A drive-thru just planning to grab my usual nuggets and be on my way. But the friendly worker taking my order clearly had other plans--because somehow, I got talked into trying the seasonal mint milkshake. And let me tell you... no regrets. It was creamy, minty, and basically tasted like the holidays decided to show up early and bless my taste buds. The line moved fast, my food was hot, and everyone was so friendly, it always feels like I'd stumbled into a parallel universe where customer service still thrives. Bottom line: come for the nuggets, stay for the milkshake, and trust whoever's working that window--they clearly know greatness when they see (or sip) it. read more

This is the absolute worst Chick-fuk-upA that I have ever been to. Multiple visits they have fck'd up my order. I am leaving this review pissed TF off because all I wanted was my Chicken burrito with no hashbrowns. You can bless me and my pleasure me all day, but if you give me a pork sausage burrito with hashbrowns instead of what I ordered imma be pissed cause your food is not cheap. I want my 14 bucks back. Nevermind the previous 3 orders that was also messed up in some way. What is up with this location. read more

The Heritage Chick-Fil-A has the mobile app ordering down as once you scan the QR code and pull up, your order is pretty quickly brought out. This has happened consistently even with my special orders. With the mobile app ordering, I have not had a wrong order yet. So the service has been exceptional. What is nice with this location is the drive thru exit has an additional lane so you can pull out rather than wait for all the cars ahead of you to get their orders. Sometimes the nuggets are still overcooked here so they need to have more quality control checks. Then I like they are generous with the condiments so I can have a few with each order. I also like the market salad here but I get that without chicken as I prefer it that way. So ordering it that way had been a problem in the past but no issues on the mobile app. read more

Chick-fil-A is usually a Friday breakfast treat for my girls, but the past two Fridays at the Wake Forest location have been a complete disaster. First, we waited more than 15 minutes after the mobile app said our order was ready. When we finally received it, items were missing. On top of that, one of the managers, Suzanne, was extremely rude during our interaction, which was very disappointing from someone in a leadership role. Unfortunately, the worst part came when my daughter called me later to say she found hair in her food. I asked her to wrap everything up and put it back in her lunchbox so I could check it myself. When I looked, there was a very long piece of hair in the food. Absolutely unacceptable and honestly just gross. Wake Forest Chick-fil-A, please do better. This experience was far from the quality and service we expect. read more

I ordered a spicy chicken sandwich from this chick fil a. As I eating I hear a crunch and I spit my food out and there's a piece of plastic in my chicken. This is disgusting and gross. read more

Chick-fil-A - Plastic in the breading of the chicken. - Chicken Shop Near Me - Wake Forest, North Carolina

Who doesn't love chick fil a? I got the market salad with nuggets and it was probably the best one I've ever had. Staff was all friendly. The childrens play area was nice and clean. I was so glad to see it open. We've been through the drive thru a lot here. I've never had a bad experience. I actually prefer this one over the other one in WF because parking isn't a nightmare. read more

Chick-fil-A - Kids play area is open!! - Chicken Shop Near Me - Wake Forest, North Carolina

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I love CFA & this location is convenient to my home. I always go through the drive thru which could sometimes be very disorganized and hectic. The staff isn't always friendly & it's not always "their pleasure", but I let it go because I love the food. A lot of the time, the food isn't fresh, but I keep going back time and time again. I guess I will learn one day. I'm just not impressed by this location. It's located within a small yet busy shopping center. Be careful because people speed through there all the time. I wish there was another location closer, but there isn't. So, I will be going back. read more

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This CFA used to be my "go to" but they have been on a decline these past few months. I stopped coming here for a while and started going to the Retail Dr location which is a smidgen better. This morning they got my order completely wrong and gave no sauces. Never going back. I'll drive 15-20 mins the opposite direction for a better CFA. read more

Chick-fil-A - Hard and oily hash browns - Chicken Shop Near Me - Wake Forest, North Carolina

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Our new neighborhood Chick-fil-A opened today. Much more convenient (for me) than the cross-town Wake Forest location -- this one is around the corner. Despite the warnings about traffic and crowds I braved my way to the new store today for breakfast. I am pleased to report that the lines were short -- order to pickup in less than 2 minutes. Abigail took my order at the drive thru - and as always it was "her pleasure". Food is exactly as it always is... Piping hot and flavorful. Keep up the good work! And welcome to the neighborhood. read more

Chick-fil-A - Chicken Shop Near Me - Wake Forest, North Carolina

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What I eclectic from a Chick-Fil-A, courteous and fast service. Amid the pandemic, they were careful but consistently polite and friendly as always! They served our food to us via drive thru by loading our bag and drinks into a Rubbermaid tub and we had zero contact. Food was hot and correct, win win! There is not really enough parking and the drive thru looked a bit tricky to navigate (first visit here), but they're doing their best to handle the crowds. It's a nice addition to WF, but it also brings a lot of traffic, which this location really cannot afford to have. read more

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2/3 visits recently to this location takes a very long time, for subpar food. Worst quality and speed of service in the triangle. Will purposely skip over in the future. Ordered chicken minis. We're not fresh and couldn't eat the bread. Would've been cheaper to get 4 nugget meal. read more

Dont do mobile pick up I've been twice in 2 week and somehow both times my order had been "lost in the system" and I've been stuck waiting 30 minutes both times. read more

I know most people love their Mac and Cheese. I didn't enjoy I didn't like the consistency maybe because of size of the box it was in Won't go again read more

I'm not sure what's going on at this location but I consistently order the same grilled chicken sandwich every time I go. The piece of chicken was literally so small and thin I could barely taste it between the bread that it didn't even fit into. The sandwich is priced relatively high for fast food but it's always been great. Could be a new vendor issue but I'll take a break for a while. Hopefully they get better. Giving a 3 because the staff are great and so are the fries. read more

Do not go to this Chickfila if you want salads or wraps! The salads I got from here are either frozen or super small compared to any other location we've been to and we've been coming to Chick-fil-A for years! The wrap I got today had barely anything in it and was mostly wrap! I sent it back and they gave me one that looked the same if not smaller!! I told the manager and all he said was sorry about that. Take care.. He said they weigh out the portions. Not sure why their portions are so much smaller than every other Chick-fil-A we've been to but we definitely will not be going back to this location anytime soon! read more

Chick-fil-A - Mostly bread in the wrap. Barley any chicken or any other ingredients - Chicken Shop Near Me - Wake Forest, North Carolina

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This location sucks for salads! They never have the container full. I got two and put them side-by-side and one needs a lot of help. There wasn't even cheese. Maybe there was two shreds. This is just upsetting when you spend four dollars for a container essentially. read more

Chick-fil-A - Chicken Shop Near Me - Wake Forest, North Carolina

I ordered Chick-fil-A from door dash. I never received the kids meal and door dash told me they arent refunding me. I contact chickfila and the worker was actually rude! Never met a rude chickfila worker until today. Chickfila are the ones who bag the order so they messed up not including the kids meal and neither business now cares im without my money and without an entire meal!! read more

Amazing!! Highly recommend- great food and better service. We make this a regular place to go. read more

In this time of poor service, poor attitude and poor food, you can always count on Chik-fil-A. Rob Reasoner and his crew never let us down! read more

by far the best customer service fresh food and great atmosphere defin wine returning read more

Chick-fil-A - Left no crumbs - Chicken Shop Near Me - Wake Forest, North Carolina

This is the closest CFA location to my home so we frequent it plenty. I respect the owner very much as he is a prominent figure in our community and gives back. My complaint is the order-ahead line. It was created after the drive-thru was built and there is not adequate room for both lanes to freely flow and on multiple occasions the order-ahead line is backed up because the cars can not progress because of the bottle neck caused by the narrow section. I have also frequently run over the curb trying to get through the right lane when I have not ordered ahead. It is a nightmare at peak times. This should be addressed immediately. read more

Chick-fil-A - The narrow section that backs up. Car on right had to run over curb to get through. - Chicken Shop Near Me - Wake Forest, North Carolina

Just went thru the drive thru at the new spot in WAke Forest by Harris Teeter. Very nice and pretty fast as usual. Took less than 5 mins noticed that the drive they lanes are equipped with Heaters and fans above the cars, pretty nice. Ordered the sausage,egg and cheese biscuit delicious as usual. Not the best biscuits around here but descent. read more

This CFA stays busy, but the staff are excellent. Great experience every time we come here.

Twice now I ordered on the app/online; picked up my "express" order; got home and missing several items. Now I'm hungry and I do not want to go all the way back to the restaurant and wait in line again! read more

My wife and daughter visit this location pretty much every Wednesday evening. Although the service is normally very great. There seems to be an issue with food quality. My two girls are huge fans of Chic-Fil-A and could eat it everyday. Unfortunately though, every single time we have ordered a kids chicken nugget, it appears my daughter is given old crusty nuggets. Normally very tough and dry. Being a veteran of the restaurant industry, I can say that these nuggets are left over and have been sitting under a head lamp waiting to be thrown on a salad or in a bag for a kid. It's disappointing when a 5 year old knows they are not getting quality food. Kids should be number one priority and deserve the same quality that would be served to an adult. Just saying. read more

Slowest chick-fil-a on planet earth. It doesn't matter if you dine in or take out either way you will be sitting and waiting for an unbelievable amount of time. Every time I go I think "they most have gotten better it won't be as long as last time" only to end up waiting longer than the times before. It's actually pretty impressive to think the wait times have actually extended each visit I make. Like their goal is to impress you with how long they can make you wait for chicken nuggets. Well if that's their goal they are high achievers read more

The food and employees are great. Food comes out fast, that is a 5/5 star. Downside is the intentional poor design of traffic. When it becomes busy, traffic will bleed out into an important road and clog 1 out of the 2 important exits out of the plaza because customers are waiting to simply enter the CFA drive-through. read more

Ugh... first time ordered from this chick fil a location... what kind of spicy chicken sandwich is this? The breading wasn't enough and th taste was off. You can see it's like a piece of chicken slightly covered with breading and seasoning. Asked for sauce and didn't get any... super disappointed compare to wake forest location read more

Chick-fil-A - ows a hand holding a sandwich - Chicken Shop Near Me - Wake Forest, North Carolina

The drive thru is awful. The person on the machine inside taking orders only focus on one side of the drive thru. The mornings are awful. They should change the entire morning staff. I hate when my daughter want to eat at this place. read more

The mobile express lane makes it so much easier and faster, especially since I've saved several favorite orders on the app. The traffic issues are a problem but not the fault of the store. They do the best they can with a small amount of land. read more

I hate to do this, since I absolutely love chick-fil-a, but the mess ups have happened far too often for me to just sit back. Countless times, we have come to this locations drive thru (which is SUPER FAST, so props for efficiency), only to find that our order is always wrong. Something(s) are always missing! Whether it be an order of fries, an order of chicken strips or drinks. One time they forgot our cookies and I literally drove back 15 minutes for them, yet I was never compensated for my inconvenience- in fact, I sat there in the parking lot waiting for awhile to get my cookies. Not to mention the grilled chicken sandwich at this location tastes like rubber, super over cooked . I'm honestly so sad writing this because I will probably never visit this location again, just too careless for me as a mom of two who really doesn't have much time to drive back and get the order fixed every time. read more

Carey just helped me out in the Driveup line....great guy! Friendly -and professional, and it is so hot outside.. ugh. Thanks, Carey. I will be back soon read more

They're starting to slide downhill, sad to say. This was a great place and its still good, compared to McDonalds across the street. But - i'm in the drive-thru almost every morning and now they're jacking up my order on a fairly regular basis. Today I found a sausage-egg-cheese biscuit in my bag rather than the bacon-egg-cheese muffin that I ordered. Not even close. I'm not sure if they realize that a big part of their value prop is that chick-fil-a is known for getting the order right. Missed opportunity. read more

Chick-fil-A - Receipt showing BEC muffin. - Chicken Shop Near Me - Wake Forest, North Carolina

Absolute chaos in the parking lot. No direction from employees to make the traffic flow simpler. People cutting off people in the drive thru which then leads to customers getting asked 10 different times what their name is in order to deliver the correct meal. The other wake Forest Chick-fil-A is much better. read more

Came for breakfast. When you go to Chik Fil A you already know what the food will taste like. It's consistent. The service is another story. Came at 7am, ordered Chicken Sandwiches. Took 15 minutes. In their defense the young lady that serviced us was in training. But the time for the wait didn't meet their own standards. read more

Well, if sitting in drive through lines for half of your lunch break is a hobby of yours, then this is a great place to do it! The food is always good, but it's not worth wasting so much of your time. I always mobile order, but it doesn't matter. Good luck! read more

Everytime I go to this location my order is not right. I have waited as long as 20 minutes for an order that was placed over the app. no-one ever came and asked why I was sitting there so long. I finally asked someone for help. No explanation was offered just waited another 5-10 minutes for my order until it was brought out. Fries were "warm" and nuggets were crunchy. Also DoorDashed a meal with 2 items and the main item, egg white English muffin was not there. I did not call but gosh this location needs more employees or someone to double check the orders. So disappointed. read more

I love your sandwiches for real I've been there a while da Mac n cheez is da bomb thanks for the good service

Best customer service in all of WF! Clean, good food, fast and excellent service. Always well staffed and even if the lines are long, they go quickly. read more

For the love of god, do not come here during "after school" hours. It is an absolute zoo. Loud, rambunctious, and kids literally crawling on furniture. Basically just a high school cafeteria. It was so bad it made me change my mind about eating in and I opted for a to go order. However, like any CFA, my food was ready fast and served by folks who treated me with kindness. And for that they get 5 stars. I'm sure it's less crazy when kids are in school for what that's worth. read more