Chick-fil-A

What a joke! Do not stop at this location. The service is terrible and they made me wait on a…read morehandful of fried okra.

Do not go here unless you took time off from work. If you have anywhere to be within the next 12…read morehours, you should avoid this place. I waited 23 minutes for my order. It didn't come after 23 minutes. I then had to go back through the drive thru to ask where my food was. No apologies, no urgency. I would only eat Slim Chickens again if I could order weeks ahead of time.

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Smalls Sliders

3.3(15 reviews)

0.7 mi

I hate leaving negative reviews, but this was a very disappointing experience…read more I ordered burgers, fries, and drinks through the drive-thru like normal. When I pulled up to the window, my food was handed to me, and I asked for a side of their sauce. That's when I was told they were out. I opened my burger and found that it only had the meat, one pickle, and the bun--no condiments at all. Thinking it was just an oversight, I asked for ketchup and mayonnaise. I was then told they were completely out of all sauces and condiments because they were waiting on their delivery truck the next morning. The only response I received was, "Sorry," followed by a shrug. I was even offered queso as a substitute, which wasn't a reasonable replacement for burger condiments. What was most frustrating is that no one mentioned they were out of everything when I placed my order. Had I known, I would have ordered something else or gone somewhere different. Instead, I paid full price for food that wasn't what I expected. I sat there honestly in disbelief, waiting for someone to offer a solution--a refund, a remake, or even an acknowledgment that this wasn't acceptable. Instead, everyone simply went back to work as if it wasn't a big deal. I was left feeling like the expectation was that I should just eat it. In the end, I left, went somewhere else to eat, and threw away the food I had just paid for. This was my second time stopping here while passing through West Monroe because I remembered wanting to eat here again. Unfortunately, after this experience, I don't see myself coming back. I truly hope this review is taken as constructive feedback. This restaurant has so much potential to be successful, but communication and customer service matter just as much as the food. Simply letting customers know about major menu limitations before they order--and making an effort to make things right when problems arise--would have made all the difference.

It did not take too long of time, we went through the drive through but it was a little hard to…read morehear through the speaker. Glad I added the bacon it was delicious and will definitely be back!

Order Window

Biggie Smalls

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Biggie smalls add bacon to one

Jo-El's

3.9(10 reviews)

2.1 mi

AWESOMEE!!! Food was so yummy!!! It was so busy at all and we got our food very quick! The tots…read morewere amazing! It's is HUGEE we shared them and had plenty of leftovers. Roast Beef was also cooked to perfection! Would 100% be back! The place was very nice and layed back, very good vibes.

Always delicious. Atmosphere is always inviting and family friendly. Staff is professional and…read morereally seem to love what they do. Substitutions are not an issue either so don't be afraid to ask! One major plus for me (being that I worked restaurant/fast food for about two decades) I have NEVER tasted old oil! Anything I've eaten fried has been fresh and fried well.

Sign outside

Loaded Tots

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Outside of the building.

Zaxbys

3.1(24 reviews)

2.1 mi

Went to eat with a friend the other night as Zaxby's usually doesn't disappoint, and they did not…read more We walked in ahead of the dinner rush it appeared and were able to place our orders quickly. The girl at the counter was so sweet and actually spelled my name right! I was impressed. I had the chicken bacon ranch fries, and they were divine. Fresh, flavorful, and plentiful. I had to get a to go box because I couldn't eat it all. My only complaint, if I had one, is that the music was a little loud. Other than that, it was great, and I will definitely return.

Good chicken. Good selection of sides. Fast service…read more They are slowly adding some good menu items without "leaving their lane." Some are quite good.

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Raising Cane's Chicken Fingers

3.4(22 reviews)

0.1 mi

Good but they always forget my sauce 50-75% of the time. Staff is nice though. And the place is…read moreclean everytime I come.

First time visiting. Great food, great service. Only issue I have is that I felt the chain did…read morenot offer value for the price charged. Not many people I know these days want bread with their breaded chicken tenders. Company could save some money and offer a slight discount for the combo meals. We would try again perhaps sharing a larger combo meal and sharing another time down the road...

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The Burger Grind

3.6(161 reviews)

0.9 mi

I called in my order to be picked up and they have a drive-thru window, which is very convenient…read more My burger was cooked to perfection and very juicy. The house fries were amazing as well. The pricing is reasonable, especially for what you get. Also the owners and staff are very polite and are customer satisfaction focused. I would leave 10 stars if possible.

We recently tried The Burger Grind and came away pretty impressed…read more I had the Texan 1-lb burger, and this thing was huge! It was tasty and definitely a filling burger, although it was a little on the salty side. We also tried the fries and onion rings, which were both good, but the real highlight for me was the mushrooms. They were excellent and easily one of my favorite parts of the meal. They also have boudin egg rolls, which were surprisingly very good. My only complaint is that they could have been a little bigger, especially for the price. Overall, there was a lot to like here. The portions are generous, the food is flavorful, and the boudin egg rolls are definitely worth trying. I'd go back to The Burger Grind and try some of their other burgers.

Burger Grind

They have salads, too

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Bojangles

3.1(14 reviews)

3.4 mi

Out of town and someone recommended this place. Big indoor dining and the tables were clean. The…read moreservice was excellent, we asked questions (menu board not working) she was patient with a smile! The catfish was very fresh, and cooked very well! Those green beans were seasoned very well but a tad overcooked. Taters & gravy were great. The chicken was kind of bland but fried to perfection. Lots of family meal deals too! Oh the biscuit was tasty but a little doughy & buttered.

For fast food chicken strips these are a favorite…read more Spicy, hot crunchy. We love coming here when we visit the south. Their green beans are well seasoned. The fries, SEASONED. The sweet tea is SWEET and the service is usually fast and easy. Again it's fast food, so it taste like it but never tastes old. As a non southerner, the fast food chicken elsewhere is much worse!

2 orders of #12. I think $9.99 each.

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Taco Bandido

2.5(19 reviews)

0.6 mi

I threw up after eating 1 quesadilla. My buddy ordered street tacos and got white people tacos with…read morethe hard shell. Their sauces aren't spicy but do NOT get the "green sauce" it wasn't green but looked like lard. The red sauce is just tomato paste. Not a single person working there was Mexican. They don't know anything about Mexican food. How do you screw up street tacos and quesadillas?! A child can cook that

This place is a Monroe tradition and it's not bad. The ambience is roughly like a Taco Bell. The…read moreservice is fast and friendly and the food is some kind of average. There's nothing wrong with it, but I've never really understood. It's legendary status.

It appears as though I have a twin brother that lives in Louisiana. My dad has some splainin to do.

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Whataburger

2.5(40 reviews)

3.6 mi

Completely messed up my order. Ordered 2 sweet and spicy bacon burgers and 1 order of wings. I…read morereceived 2 orders of wings and a chicken sandwich. 2 thumbs down

Have heard so much about this fast food joint. We don't have them in Indiana so we had to try. Two…read moreburgers, onion rings, fries and an abundance of sauces. We really enjoyed everything. Service was good and the burgers were seasoned well. I regret not getting honey butter sauce to bring home! Yummy!!!

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Popeyes Louisiana Kitchen

1.7(36 reviews)

0.1 mi

I'm originally from the Midwest and currently live in AZ. I've researched forever and know thee…read moreONLY place I can get Cajun rice is in Louisiana and Mississippi. Did it taste the same? It was OK, I should have gotten more to get a fresh batch. I did have to wait 12 min for my spicy chicken which was no problem. It was REALLY GOOD. The service was very family like to me so I wasn't put off at all. Glad they were open!

What do I have to do to get spicy? About 50% of the time they give me mild instead of the spicy…read morethat was ordered. I'm beginning to think it's deliberate. And they have never say a word about it.

Things to do in West Monroe

Launch in my loved Louisiana!

Popeyes Sides

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Popeyes Strawberry Biscuits

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7 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Mike T.

0

2

0

6 years ago

I'm from out of town on a road trip. We stopped to get dinner, and I went in to let my daughter use the restroom. There were no signs saying the restroom was closed and I have used the rest room at other chick fil a's during the pandemic. I walked in and asked to use the restroom for my daughter before ordering and I was immediately confronted by the female manager and was told "I must step outside immediately" and I asked again if I could use the restroom and she said "No and to get outside of the doors". Once I was pushed outside she asked how she could help me and I said I wouldn't be ordering and left. Absolutely ridiculous how she handled the situation. No "Chick Fil A" kindness and I am taking my business elsewhere. DO NOT EAT HERE. read more

Dr Katrina A.

340

24

6

7 years ago

Came in on a road trip back to TN. A girl named Ashunti was the cashier. She obviously does not want to be working. She was very rude to me. She read back my order and I said "yes, also my kids had 3 sauces each". She said "I know. I just didn't read the sauces" but in a horrible rude way. Every other worker around her seemed like the typical Chick-fil-a worker in that they were very polite and accommodating. Maybe she just had a bad day but it was a terrible impression. read more

Carol M.

16

20

9

8 years ago

I love, love, love this location!! The employees are always SUPER friendly. My order is ALWAYS correct & it's super fast to get through the drive thru! I can also order online if I'm running a little late for breakfast! read more

John B.

0

9

7

12 years ago

Very friendly people working here. They all went out of their way to be friendly and helpful. The food was pretty much the same as all the locations. read more

Jim H.

2

19

3

4 months ago

Please don't eat at this bigoted restaurant no matter how much you hear about the food. Their social support against many groups can not be ignored. read more

Charles B.

0

2

0

10 years ago

The most irritating thing is every time I stop here I have to pull around front and Waite for my foof

Stephen B.

69

198

18

6 years ago

Their food is consistently tasty.

Chick-fil-A - hotdogs - Updated September 2026

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Bojangles

3.1

(14 reviews)

Out of town and someone recommended this place. Big indoor dining and the tables were clean. The…read moreservice was excellent, we asked questions (menu board not working) she was patient with a smile! The catfish was very fresh, and cooked very well! Those green beans were seasoned very well but a tad overcooked. Taters & gravy were great. The chicken was kind of bland but fried to perfection. Lots of family meal deals too! Oh the biscuit was tasty but a little doughy & buttered.

For fast food chicken strips these are a favorite…read more Spicy, hot crunchy. We love coming here when we visit the south. Their green beans are well seasoned. The fries, SEASONED. The sweet tea is SWEET and the service is usually fast and easy. Again it's fast food, so it taste like it but never tastes old. As a non southerner, the fast food chicken elsewhere is much worse!

Raising Cane's Chicken Fingers

3.4

(22 reviews)

Good but they always forget my sauce 50-75% of the time. Staff is nice though. And the place is…read moreclean everytime I come.

First time visiting. Great food, great service. Only issue I have is that I felt the chain did…read morenot offer value for the price charged. Not many people I know these days want bread with their breaded chicken tenders. Company could save some money and offer a slight discount for the combo meals. We would try again perhaps sharing a larger combo meal and sharing another time down the road...

Slim Chickens

3.5

(56 reviews)

What a joke! Do not stop at this location. The service is terrible and they made me wait on a…read morehandful of fried okra.

Do not go here unless you took time off from work. If you have anywhere to be within the next 12…read morehours, you should avoid this place. I waited 23 minutes for my order. It didn't come after 23 minutes. I then had to go back through the drive thru to ask where my food was. No apologies, no urgency. I would only eat Slim Chickens again if I could order weeks ahead of time.

Dairy Queen Grill & Chill

3.5

(11 reviews)

The food here is consistent and tasty. The staff is pretty friendly. They're not Chick-fil-A but…read morenice. Everything is general 5 minutes or less with an occasional hiccup.

This is one of the best drive thru's in North Louisiana. Fast, good food and courteous staff !!…read moreAlways.

Cain Gang Chicken & Waffle - Ruston shopping center

3.2

(11 reviews)

Would give zero if I could. We came in with a large party at noon but the place was empty. The…read moreservice was slow and we all ordered relatively the same thing. The restrooms are dirty, kitchens looked it too in passing, and it seems like only 2-3 people are on staff at a time. We sat there for forty minutes and still nothing. They brought our drinks to us one at a time. Ended up walking out and paying for the drinks alone (water was a charge too), and the staff was very rude upon us deciding to leave and cancel.

Let me start out by saying the food is WORTH the wait. It is cooked from scratch so anyone that…read moreknows how to cook knows how special that is. I ordered the breakfast combo. Delicious! Came on Saturday during brunch time and it was slow. I think the restaurant is relatively new so they are still learning business world. Hostesses are very young but were pleasant. Restaurant was clean. Food portion sizes are spot on. Prices are very reasonable! Only thing I would request is salt/pepper shakers on the tables. I plan to come back with my teen son/daughter and husband.

Kravins Restaurant

4.1

(30 reviews)

The Louisiana Blend flavor for wings is a whole different level. When i say you will be Kravin…read moremore, that is an understatement. The Kool aid is as good as it gets but your blood sugar is going to be affected. Love this place for wings.

Really chill little spot, I had the 6 piece wings Louisiana rub and the hamburger combo. Couldn't…read moreask for a better price point. The wings were a good size and had the right amount of crispness and flavor. Burger was cooked great and not too dry, I like that they put all the condiments, lettuce and tomatoes on the side for you. I'm definitely coming back, only reason I didn't give it a 5 star was cause there were a few flies in the restaurant that kept buzzin around me while I was eating

Chicken Salad Chick

4.6

(8 reviews)

I've seen these in DFW and Baton Rouge but never stopped. So, I took the opportunity while visiting…read morewith my dad in north Louisiana. Great service. Friendly and fast. The pricing is pretty high for what it is but they do have plenty of options. The place was clean and new with a casual feel to it. No complaints. Will likely be back.

This is one of my go to's for a quick lunch or even a light dinner. The food is always fresh and…read moretasty and the service is great. An easy inexpensive 5 star experience.

BBQ Pit

3.7

(30 reviews)