Everything is very worn out and old. The rooms are tiny, the bathrooms are minuscule. The UV needs…read morerenovation and upgrade urgently.

Don't have a child stay here staff don't care about your child they lack in support for students my…read moreson and room mates been having problems with one roommate getting drunk and always high school staff will not address the problem always making excuses this room mates always very aggressive students at this dorm can not sleep but university will not do anything I will just watch me Chico state university you will remember me forever

I've lived here for two years now and haven't even thought about relocating once. The apartments…read moreare awesome and very well kept up. Maintenance is really good as well. They don't beat around the bush and I've never waited more than a day for someone to fix something up. I've even had them show same day a few hours later. Location is perfect. Walking distance from Chevron, Walgreen's, and a Safeway shopping center. Really quiet as well! If you can, it's very hard to beat this place. Especially for the price! 10/10 would rent again

Great Management! Very good listening skills by all the office staff. And the maintenance staff has…read morealways been prompt. Really close to Safeway and CSU campus.

I can definitely say that these apartments are better and safer than the surrounding area. I'm not…read moresure about the previous management, but the current management is very helpful, and maintenance is always available. If you can secure a private room with just one roommate, that would be even better. The apartments are closer to campus and include your own washer and dryer, which is definitely a plus.

Terrible management. We're still waiting for our security deposit (our son moved out at the end of…read moreJuly 2025). There were many issues with the apartment when he lived there, and management was slow to fix problems. It was frustratingly hard to get management on the phone. And, relative to other options in the neighborhood, Campus Walk is so overpriced.

I have been living here a little over a year now, and WestPark Plaza has always gone above and…read morebeyond! I know that I can call them for any issue and I will receive help that same day. I am truly grateful to everyone who makes this such an amazing place to live

Best apartment complex for students in Chico. My experience was better in every way compared to on…read morecampus housing. The staff are very helpful and hard-working. The complex is well maintained and I appreciate the events they throw at the end of the semester. Highly recommend.

As a parent of a Chico State Student living at Cedar Flats, I can't say enough about how well the…read moreproperty is managed. Just signed for another year extension with Kylee, and glad we did. Both Kylee and Michaela have also been super helpful and available when we needed a little extra help. The apartment maintenance crew has always reacted promptly and professionally when repairs are needed. Appreciate the great communication and love doing business with the Cedar Flats staff.

In response to the property management, let me clarify some things…read more The representative who spoke to me threatened me while on the phone regarding the negative credit report. After the situation past, I found out debt collection representatives aren't allowed by law to threaten people over the phone until an investigation has been carried out. The agency since then has retracted their case, however, it is malpractice to threaten someone in the first place. I doubt they will release the recorded messages, knowing they will be helped legally liable.

The rooms are pretty spacious and having a private bathroom is nice. Cafe, gym and the pool are…read morealso nice. there is a super lively environment within the people living here

I would not live here! Go with an apart it will be better in the long run. My room had mold in the…read morebathroom and cockroaches. The shower drain was always clogged. The food is okay in the beginning but it is always the same thing and half the time I ended up going somewhere else to eat because I felt so sick after. In an apartment you will save money because you aren't wasting money at a dining hall that is awful and has horrible hours. Between having a job and school i could almost never make the hours which left me with the cafe which was sold out half the time or they just didn't have anything in stock. At the end too I had asked to extend my lease one month til I could move in to my new apartment and they were not cooperative at all and sent me in a circle trying to contact different people and then would ghost me. Overall I think its not a good option and you shouldn't even consider it.

Our Chico State student lived at Creekside during the 2022/2023 school year. She was lucky enough…read moreto get one of the upgraded units with wood vinyl flooring - which really helped with keeping things clean. We really liked that the community was gated as well-- car was there and no break in issues. Also I couldn't believe how responsive the owner, Todd, was with us. He answered my many (many) questions via email and phone promptly -- even providing his cell to me for texting. Our child really liked living there -- and the pool, too. Our group took the move out checklist seriously and we got the full deposit returned as well.

Our daughter lived at Creekside for her sophomore year at Chico State…read more Communication from management from the start was excellent. Information from the manager was detailed, thorough, timely and very helpful. Online payments were easy. Issues were minimal and handled quickly. The apartment was large, clean and well maintained. The grounds were also well maintained and I felt like my daughter was safe there. I highly recommend this apartment complex for students.

I move in tomorrow, so I'll be back in a few months with an update. What I can say now is Heather…read morehas been professional, efficient and very friendly. She kept me informed of units as they became available, and I was able to get one I really like. The entire process from application to securing a unit has been great. If Hignell sees this, Heather deserves a pay raise...LOL Thx

Im a long term resident. The tennant experience varios with the manager at the time. There have…read morebeen some good industrious managers and others with no other word to use "lazy and ineffective". Grnerally over the years the quality of service to residents have been on a constant downward spiral. They have one of the longest leases in the industry lean in total favor to Hignell. Reasonableness has gone out the window and policy sections are cited by management ad nauseum. The grounds are spacious with a lot of green area and a walk along the creek. They advertise that these are luxury apartments, the grounds are not kept up to a luxury standard. Maintenane is quick and well done. Be careful eating the Wednesday mirning breakfast. The manager prepares the breakfast and he does not have a food handlers licence which he should have. The photos of the beautiful clubhouse are totally misleading to reality. Eating table are lefy out 7/365 ,making the clubhouse look like a frat dining hall because the manager does not want to take them down and set them up when needed. The current managers office is a total cluttered dark hole. He drops the ball frequently. The kitchen is not cleaned to a luxury standard and counter are always cluttered.

Genuinely the worst apartment complex EVER! If you have pets do NOT come here, they leave dogs out…read moreduring the week and my dog got attacked, the landlord is a weirdo. My roomates were AWFUL, I did not feel safe in my own apartment, they do not care how you guys feel at all, if you want some advice. DO NOT CHOOSE POMONA!!!

My daughter is going into her 4th year at Chico State and Pomona West is the 3rd place she has…read morelived, and the only place we would renew a lease. Management has been transparent with fees and have answered maintenance requests from my daughter and her roommate this past year quickly and efficiently. This property allows pets and does their best to pair individuals together. My son is starting at Chico in the fall and will also be living in these apartments. The management has made the application and placement process so easy and convenient. Let's face it, there are a lot of options out there for students to live and all have their pros and cons. This property has never tried to overcharge or take advantage of the fact that it is mostly students who are living and communicating with them. I would definitely recommend this property for students going to Chico State.

Good luck. God forbid you need to move out before your…read morelease is up. They won't let you out of the lease AND they won't even let you find someone to take over the lease. You're stuck paying rent on a place even though you don't live there anymore.

Unbelievable service all around. I don't even want to be doing this because it is a waste of my…read moretime. Which hill properties is great at wasting your time by not completing maintenance request and you keep having to but in another request. My A/C unit was out for 4 months before finally getting it fixed(put 2 request in). Also, just had to put in another request for a mail box key because they cancelled my original request. Do not recommend living here whatsoever. To top it all off I have had 3 packages stolen.