Everything is very worn out and old. The rooms are tiny, the bathrooms are minuscule. The UV needs…read morerenovation and upgrade urgently.

Don't have a child stay here staff don't care about your child they lack in support for students my…read moreson and room mates been having problems with one roommate getting drunk and always high school staff will not address the problem always making excuses this room mates always very aggressive students at this dorm can not sleep but university will not do anything I will just watch me Chico state university you will remember me forever

I've lived here for two years now and haven't even thought about relocating once. The apartments…read moreare awesome and very well kept up. Maintenance is really good as well. They don't beat around the bush and I've never waited more than a day for someone to fix something up. I've even had them show same day a few hours later. Location is perfect. Walking distance from Chevron, Walgreen's, and a Safeway shopping center. Really quiet as well! If you can, it's very hard to beat this place. Especially for the price! 10/10 would rent again

Great Management! Very good listening skills by all the office staff. And the maintenance staff has…read morealways been prompt. Really close to Safeway and CSU campus.

It looks like this place has had some rough times per the posts I have read. I can only speak from…read moremy recent experience with the team at Campus Walk. My son had to find a place to live since he is no longer a Freshman and I wasn't to thrilled about University Village. I am sure he would have been fine, but I wanted something closer to the university for him. When I came across Campus Walk I read what the property offered and began calling to have a few questions answered that I had. From the time I began reviewing Campus Walk up until I signed on the dotted line for the lease, I must have called Campus Walk a minimum of 6 times. I was very concerned and critical about this new place for my son so I wanted to get an early feel. I have to say that the various individuals I spoke with could not have been nicer and very professional each time I called. There were a few times where a second party would answer on behalf of Campus Walk because the main office were helping on other calls, but each and every time my name and number was taken down, I promptly received a call back. Always with a cheerful and helpful attitude. Very happy with their customer service so far. Moving forward to the move in.... It was a bit hectic during the move in, which was expected. Checking in was a breeze because of 'Fast Pass'. Very nice. There was one issue that I did come across and it was the cleanliness of the common spaces. Since this was a 4 - bedroom apartment, the apartment is quite spacious. With that said, there is more to clean. I understand it's up to the previous tenants to make sure once they move out, they clean the apartment; if not, they will get billed. Well, after driving 4+ hours that morning to 104 heat, my patience was a bit thin. I went back to the from office and explained what I had saw. I will admit I was a bit, stern, with my tone. The young lady who helped me, very calm and professional, apologized and said that there is a team on site for these types of issues and she will have them come over to clean the common spaces. I thanked her and went back to moving in boxes with my son. In less than 10 mins, if not sooner, there were two very nice and eager employees at my sons door. They had a full arsenal of cleaning supplies to tackle the apartment. They both greeted me and my son with a very warm welcome to the place and apologized for having to deal with the mess left behind by the previous tenants. They then got immediately to cleaning. Since everything was already unloaded and put in my sons room (the room itself had ZERO issues. Very clean and presentable) we headed over to Target and Safeway. By the time we got back, which was quite a while, the two employees were still cleaning the apartment. They were pretty much close to finishing up. I was shocked to see they were still in the apartment, but the young man whom I spoke with noted it really needed a good cleaning and that's what they are hired to do. That young man and woman did not simply do a half-ass job, they 'full on' cleaned that apartment like it was new. Once they were done, still with bright smiles, they apologized for the inconvenience and said goodbye. Extremely pleased and thankful to those two. Circling around.... Once the cleaning was done, I told my son to hang tight and that I would be right back. I immediately went back the front office to, first, to apologize for my earlier attitude towards the young lady who helped me. I know my tone was initially rough and I for one am the first to admit when I was wrong. Honestly, just because I was tired and hot, that is NO excuse to take it out on anyone because of an issue with the apartment. After that, I thanked them profusely. Not only were they helpful and professional, but with everything happening at once with everyone else moving in, they made sure to fix the issue and not let it linger or even ignore it. They showed, to me, they are 100% about customer service. In the end... The reason I am writing this 'wall of text' review is to show that there are those of us whom have had a good experience, even with a hiccup or two. I feel they are really trying to mend their reputation and so far from what I have seen, they are on the right track. I understand it won't happen overnight, but if they stay the course, they will be fine. It also looks like Campus Walk has learned from their previous management team that if they do not turn around how this business is being ran, it will get to a point where they won't get enough quality tenants along with a high/positive rating. Thank you, again, for all your patience and help Team Campus Walk. /cheers! Here is to hoping for a positive year.

I can definitely say that these apartments are better and safer than the surrounding area. I'm not…read moresure about the previous management, but the current management is very helpful, and maintenance is always available. If you can secure a private room with just one roommate, that would be even better. The apartments are closer to campus and include your own washer and dryer, which is definitely a plus.

I have been living here a little over a year now, and WestPark Plaza has always gone above and…read morebeyond! I know that I can call them for any issue and I will receive help that same day. I am truly grateful to everyone who makes this such an amazing place to live

Best apartment complex for students in Chico. My experience was better in every way compared to on…read morecampus housing. The staff are very helpful and hard-working. The complex is well maintained and I appreciate the events they throw at the end of the semester. Highly recommend.

We helped my son move to Cedar Flats for his last semester at Chico State. We were impressed with…read morehow cute the complex and units are. We were really impressed by the office staff and how helpful there were. Especially Leandra Rash, she was amazing. She was so friendly and helpful during our check in and helped us get moved to another unit that didn't have a pet living there. She was quick to respond and solved the problem within minutes. Best experience ever. Thank you Leandra Rash!

As a parent of a Chico State Student living at Cedar Flats, I can't say enough about how well the…read moreproperty is managed. Just signed for another year extension with Kylee, and glad we did. Both Kylee and Michaela have also been super helpful and available when we needed a little extra help. The apartment maintenance crew has always reacted promptly and professionally when repairs are needed. Appreciate the great communication and love doing business with the Cedar Flats staff.

The rooms are pretty spacious and having a private bathroom is nice. Cafe, gym and the pool are…read morealso nice. there is a super lively environment within the people living here

This place is awful, do not let your child move in here. The door is never locked security is a…read morejoke, cameras don't work, cars get broken into all the time. The food schedule was so bad my daughter missed meals most days. The shuttle was down constantly. Inside the rooms was even worse, mold, ants and more mold. Repairs that were asked for were sloppily done, just slapping paint on issues that needed serios work. When my daughter moved out (early because it was so bad) they kept asking for the keys even though I still had to pay rent on her room. Then I got the move out statement, and they took pictures of the room next to hers and tried to bill me for damages, still fighting that even though it's not much which is what I suspect was their thought that I wouldn't fight it. I'd give it zero stars if I could.

Our Chico State student lived at Creekside during the 2022/2023 school year. She was lucky enough…read moreto get one of the upgraded units with wood vinyl flooring - which really helped with keeping things clean. We really liked that the community was gated as well-- car was there and no break in issues. Also I couldn't believe how responsive the owner, Todd, was with us. He answered my many (many) questions via email and phone promptly -- even providing his cell to me for texting. Our child really liked living there -- and the pool, too. Our group took the move out checklist seriously and we got the full deposit returned as well.

Our daughter lived at Creekside for her sophomore year at Chico State…read more Communication from management from the start was excellent. Information from the manager was detailed, thorough, timely and very helpful. Online payments were easy. Issues were minimal and handled quickly. The apartment was large, clean and well maintained. The grounds were also well maintained and I felt like my daughter was safe there. I highly recommend this apartment complex for students.

Im a long term resident. The tennant experience varios with the manager at the time. There have…read morebeen some good industrious managers and others with no other word to use "lazy and ineffective". Grnerally over the years the quality of service to residents have been on a constant downward spiral. They have one of the longest leases in the industry lean in total favor to Hignell. Reasonableness has gone out the window and policy sections are cited by management ad nauseum. The grounds are spacious with a lot of green area and a walk along the creek. They advertise that these are luxury apartments, the grounds are not kept up to a luxury standard. Maintenane is quick and well done. Be careful eating the Wednesday mirning breakfast. The manager prepares the breakfast and he does not have a food handlers licence which he should have. The photos of the beautiful clubhouse are totally misleading to reality. Eating table are lefy out 7/365 ,making the clubhouse look like a frat dining hall because the manager does not want to take them down and set them up when needed. The current managers office is a total cluttered dark hole. He drops the ball frequently. The kitchen is not cleaned to a luxury standard and counter are always cluttered.

I went to Sterling Oaks to visit a family member and was treated very rudely by a member of their…read morestaff. It was totally unacceptable and she made me feel like I was there in the wrong. I would think twice about renting an apartment from this complex if these are the types of people they hire.

Genuinely the worst apartment complex EVER! If you have pets do NOT come here, they leave dogs out…read moreduring the week and my dog got attacked, the landlord is a weirdo. My roomates were AWFUL, I did not feel safe in my own apartment, they do not care how you guys feel at all, if you want some advice. DO NOT CHOOSE POMONA!!!

My daughter is going into her 4th year at Chico State and Pomona West is the 3rd place she has…read morelived, and the only place we would renew a lease. Management has been transparent with fees and have answered maintenance requests from my daughter and her roommate this past year quickly and efficiently. This property allows pets and does their best to pair individuals together. My son is starting at Chico in the fall and will also be living in these apartments. The management has made the application and placement process so easy and convenient. Let's face it, there are a lot of options out there for students to live and all have their pros and cons. This property has never tried to overcharge or take advantage of the fact that it is mostly students who are living and communicating with them. I would definitely recommend this property for students going to Chico State.

Good luck. God forbid you need to move out before your…read morelease is up. They won't let you out of the lease AND they won't even let you find someone to take over the lease. You're stuck paying rent on a place even though you don't live there anymore.

Unbelievable service all around. I don't even want to be doing this because it is a waste of my…read moretime. Which hill properties is great at wasting your time by not completing maintenance request and you keep having to but in another request. My A/C unit was out for 4 months before finally getting it fixed(put 2 request in). Also, just had to put in another request for a mail box key because they cancelled my original request. Do not recommend living here whatsoever. To top it all off I have had 3 packages stolen.