My sister lives here. Clean nice people. She is well taken care of. The grounds are lovely.read more

The staff are amazing people. They have been very loving and kind to my Mom with a broken hip…read moreinjury, They work to get people back up and back at it. Just wanted to say some good things. Its clear these peope care very much about the people and are very kind to family members. Thank you to the staff for being there for us.

Recently I was under the care of eric the knee specialist. After my total knee replacement i…read morefound the home care team excellent and when i got to the rehab center Eric really knew what he was doing. I did what they instructed and got released in great shape. I also had a gal named Nell a few years ago for other issues she was also a very skilled therapist. If you end up at enloe rehab thank your lucky stars. Everyone is on top of getting you well. frank covich chico

I have had the best care I could receive after my surgery. Knowledgeable staff, friendly, courteous…read moreand very supportive. I'm thrilled with recovery experience! I couldn't have done so well if I didn't have such amazing therapy.

This place is truly awful. I was there every day for at least an hour over four weeks visiting my…read moremom. It commonly takes about 40 minutes to get anyone's attention. They will leave your loved one's bowel movements in their mobile commode all day. To get a nurse to administer meds is an act of God, but if you bring in over-the-counter medication for your loved one, the CNAs will take it out of their private storage while you're not around and never mention it. One CNA stole the heating pad I purchased for my mom to help with her pain. When I asked her where it was, she said it was a fire hazard and she had placed it in her personal vehicle. My mom got scabies while she was there. Though several CNAs saw it and provided her with hydrocortisone for it, no one identified that it was scabies, treated it, or washed her sheets. I was heartbroken watching the staff completely ignore and verbally abuse my mom's roommate, who was extremely ill and confused about why she was there. It took almost three weeks and six calls to get a call back from the social worker to discuss my mom's treatment plan and progress. By the time I got a call back, I was furious and wanted her out of there, which they initially refused to facilitate. They forgot my mom's medical appointments in spite of numerous reminders. When they finally acknowledged it, they didn't dress her and wouldn't transport her. The receptionists are on another planet and are absolutely no help. They don't even know who is coming or going. High points: There were a select few staff members who brought my mom joy and treated her with dignity, including a very sweet and charismatic male CNA, the kind-hearted man who does transportation, and the physical therapists, who were fantastic and the only staff members who actually communicated with me about her treatment plan, needs and progress. It's been six months and I still feel sick to my stomach anytime I'm nearby. Please do not send your loved one here, especially if they don't have the ability to advocate for their own needs.

The people that work there are all very kind. Can't say enough good things about them! PT is great!…read moreSo much better than PT in SF!

Clean facility. Staff are very helpful. Nurses are nice and good customer service . Thank you…read moreOakwood

I was recently a visitor to the Riverside Point Healthcare and Wellness Center and had a positive…read moreexperience compliments of Patricia Anderson. My Aunt requested some medication from Patricia shortly after she took my aunt's vital signs. Patricia indicated she would tell the Nurse's station to ensure my aunt got what she needed. About 10 minutes later her medication showed up.... the impressive part of the experience is that Patricia dropped by a second time to ensure my aunt actually got the medication. Seems like a simple thing but it shows attention to detail that sometimes gets missed in healthcare facilities. This falls under the category of "Trust but verify that your teammates followed through on their commitment." This is good for the whole team!!

They have no clue what they are doing. They falsely claimed my neck measurements were bigger than…read morewhat it was so I would have to do sleep apnea test. They tell you one thing then do another. Made my dot physical way harder than it had to be. Don't waste your time or money with them. If I could give them a minus 5 I would.

My primary issue was the inability to follow HIPAA guidelines. I was sitting in waiting area with…read moretwo other people waiting for my husband to be seen. During his time in the room we all in waiting area could hear the nurse and practitioner discuss my husbands stats. We could hear them talk about his blood pressure and how they would not be treating him because of it. We could then hear the nurse discuss appts and other issues with every person who came in. I will be reporting this to the appropriate state boards. Be very careful when using this company as your privacy is not their concern!

Highly talented nurses and my personal favorite.is Courtney. Management is a MESS. The…read morecommunication is pristine prior to admission than non existent after intake. The case worker hasn't returned calls for weeks to us or Butte County Health. Hilariously, if you get the Nursing "Supervisor" Serena Boorman, you will get to act as her therapist for the entire visit as she complains about her fibromyalgia and that her pain is worse than her clients but she can't get a diagnosis and is forced to use the Med-Spa in Chico for chelation therapy. You'll also get the random butt dial from her car during her road rage incidents. All that said, for Skilled Nursing, the nurses are excellent.

I have been beyond impressed with Home and Health Care Management. And I speak from within, as a…read morenew employee here. As a company, extraordinary!!! The amount of help and assistance it provides to the community and the many contracted counties is incredibly impressive. I wish the number of patients whose lives have changed by HHCM would be on display so everyone can see what an impact this place makes. HHCM is beyond just in-home care. It helps the homeless finding housing, it provides case management to facilitate maneuvering through a confusing health system, it provides resources for better overall care, and the services go on and on. A kind of business dreamt by one individual, the CEO, who chose a career in Nursing for the intention of benefiting others. Such a bright and intelligent woman with years of experience and one who I have learned so much from in the last two months. I cannot express enough how thankful I am to be part of this group.

Thank you for taking such good care of my grandmother while she was there recovering. Friendly and…read moreaccommodating staff! Very clean facility with nice outside areas for the residents as well! Spacious rooms and caring staff. I recommend Country Crest!

My mother in law has been at Pacifica memory care for a month. They are very caring and she seems…read morehappy. We are happy to have her there with the great staff now that she can no longer be at home

Very unprofessional management! Asked (Susan) to remove a girlfriend who I do not approve to be…read morepresent in any of my child's appointments. As parents mom and dad are welcome point blank !! When I asked her to ask her to leave she said it's not her problem and that she can't do anything about it . Parental rights should be #1 in a business for children . Instead she treated poorly and argued with me . Therapist are amazing I appreciate all of the time and work they give ! Management or owner is extremely rude and neglectful to parental privacy and rights . Definitely no urgency to keep my child's privacy a priority.

My daughter began seeing Susan at the age of 5 months to work on motor skills delays. My daughter…read morewasn't rolling or sitting and was at risk for weakness on one side. She has been seeing Susan for 7 months now and she has made so much progress! Now at 1 year of age, she is able to sit alone, play with toys, roll, crawl and pull herself up to stand! The gap in my daughter's delays and her age is closing. We are now addressing standing and walking. My daughter is always happy to see Susan. She is always so productive during her therapy sessions (except when she is hungry or tired) She literally loved Susan from day one. I trust that she will meet all her physical developmental milestones with her. She is consistent, dependable and loving. She has tons of experience. She is a mom of four herself. Endless source of wisdom and guidance for any child or adult. I would recommend Susan to any parent looking for an Occupational Therapist.