Chika Nakano Repair Shop

(11 reviews)

I made an appointment easily on their website and it was the next day! Replaced my 4 tires and…read morerecommended brakes soon, thank you for looking out for me, and estimate was right on. Brake replacement appointment was also quick and efficient! A+, will recommend!

They fixed my AC. Although it took longer than I expected, I understood that it was a process of…read moreelimination. They kept me informed every step of the way and got my AC blowing cold! Very courteous and professional. They even offered to drive me home to HPP! I highly recommend them!

Clint's Auto Repair

4.5

(40 reviews)

What they say/write on the work invoice/do are not in alignment. The work done was not fully…read morecorrect and caused damage. When informed of this, they only made things partially Pono. Too bad because they are likable conversationalists, good prices and I wanted to support family owned local business. In my opinion, it is worth the extra money, less stress and peace in knowing the repairs will be done correctly the first time to just go to Lex Brody.

Great service and didn't have to wait long . We were done in no time and the price was good too!read more

Aloha Auto Repair

(8 reviews)

Great customer service. Very clear and helpful. Attentive to the needs as well as being…read moreknowledgeable and patient enough to explain the situation/problem/issues. Fair price considering the mess that was my vehicle when I had it towed into the shop. M

Came here to get a head gasket job done. Was quoted $2200…read more Owner suggested we also do a few other things while we were in there and we agreed. Price went up to $2500 Then they found other parts that needed replacement. Ok, we're just below 3,000 Suddenly the bill is over $4900 when we go to pick the car up. Jeremy claims there was additional things they found wrong and that he notified us. (he didn't and these new charges were a surprise) As we start going through the bill, we notice we're being charged for labor and parts that should have been included in the original price for the head gasket. Then, the additional parts are priced at 2-3x what they should be with outrageous labor charges. ($200 in labor to replace a thermostat which takes 10 minutes to remove 2 bolts.) Owner refuses to release the vehicle unless we pay and we have a bunch of back and forth where he starts dropping the price but still wants to charge stupid labor charges and more. Then he pulls up high prices on the computer to justify his high costs. Same parts I found for 1/2 to 1/3 the price. Now we also discover they didn't put certain parts back on the vehicle when they finished and there is a missing exhaust cover. So not only do they overcharge the work is sloppy. I cannot recommend this shop at all. They don't honor their quotes, jack up the price of parts then refuse to release your vehicle until you pay. 0 stars if I could.

Lex Brodie's Tires Hilo Wiwoole

4.1

(128 reviews)

I unexpectedly had a flat tire on my way to the gym on a Saturday. I was stressed because I now…read moreneed 4 new tires, since my SUV is all wheel drive. I called a few places and no one had 4 tires Luckily LB had the 4 tires I needed! They were very courteous and helpful. They were booked but they said they would squeeze me in. My car got towed there and they got the job done. The tires were expensive but I didn't have a choice. My usual spot for tires is Costco but that's in Kona and I'm on Hilo side. LB did a great job on my car and they saved me. They earned me as a new customer. Their staff is awesome!

Easy to make an appointment online. Excellent follow up. Quick and thorough service. Reasonable…read morepricing. I arrived 10 minutes before my appointment and I was completely done and back on the road in 50 minutes. Nice, air conditioned waiting room inside, comfortable waiting room outside. I'm wildly IMPRESSED and look forward to doing business in the future. MAHALO

Speed-O Auto Service

4.7

Nathan @ Speed-0 gave me excellent customer service & was willing to look @ a car I was deciding to…read morebuy from a private owner. He was very open & told me upfront what he could do in a short time inspection. Coming from Oahu, I really appreciated him offering his time & services. The day was rainy& the seller was a trust worthy guy, I decided to forgo the inspection. Coincidence , both gentlemen meet before @ a event and remembered! The car was beautiful & more! I decided to pass on my dream car,as I realized those hod rod days are now a memory! Go see Nathan for car repair services, outstanding guy & mechanic & reputable long time Hilo auto repair shop!

The owner Nate is very nice and accommodating. My first experience was last summer when my air…read moreconditioner was out of fluid. Without an appointment, he took me in in 20 minutes later I was on my way with a cold car. A few months later, I had a mechanical problem and took it over to him and he fixed it up in no time. I will be a faithful customer.

Downtown Texaco

Keith is very busy. Best make an appointment to have your car check on. He will know what is wrong…read morewith the proper diagnosis.

Descent value and service in inner Hilo, so convenient location just off loop highway.read more

Car Tech Auto Repair

4.2

(5 reviews)

Two years ago, my fiancé visited this auto-shop. After hearing about the cost for such small and…read morequick service, I was furious and wanted to negotiate with the owner of the shop. My fiancé didn't want to create problems and forced me to not worry. Two year's later while cleaning her car, I find this receipt, and now I'm here to rant. If this post can one day help just one young college student who knows nothing about cars, while trying to save as much money possible to lessen their college debt, this post will be all worth it. Fiancé thought something was wrong with gas pedal since the engine was randomly revving when the foot was off the pedal. The vehicle is taken to car tech auto, mechanic says "he's busy, leave the vehicle, and they'll call once he finishes figuring out what's wrong." Not even 30 minutes later, mechanic calls back, explaining how the rubber floor mat shifted that would sometimes push on the gas pedal. Fiancé arrives back at shop, receives bill for $64.59 for his "time". $64.59, for not even 30 minutes, to move my rubber floor mat back a bit so it was no longer pressing on the gas pedal?

Look no further, Wes Masuda is the man! The BEST and most trustworthy mechanic in town! Great…read morework, excellent prices, always fast, honest, and reliable! I cannot recommend him enough! Wes is a rare find! The shop is clean and not sloppy (see my pics) with crap laying all around, especially when you're a lady like me, we notice s**t like that, ha ha! 5 stars don't do justice! From phone call to in person he's like an old friend and very professional. Took my Bimmer for a oil and filter change and he even checked and topped all my fluids. Especially when you're a single women, you can easily become a target and get ripped off! So, all you single ladies out there, if you don't have a man to take care of your ride, Give Wes a call and tell him, Jade sent you! Woot Woot! #Winning

BMDUBS

(6 reviews)

If you have a German car in east Hawai'i, this is where you need to go to get repairs. Had an…read moreissue with my Mini that another mechanic was unable to resolve. We came here and got it repaired competently and a reasonable price considering no one else knows how to do it. Recommend!

We have had two fabulous experiences here with our Audi. We highly recommend Noel. Fair pricing,…read morewe had our car back after a major repair in four hours and the car has never run better! Very professional and transparent. 5 stars

Carss

(9 reviews)

My car will ONLY be coming here. The CARSS crew is super friendly, knowledgeable, and honest. It's…read morenot about charging an arm and a leg with them. The owner provided an initial quote on a recent repair (major) that was pretty up there, and without me even asking, he did extensive research to find ways to save me money. I truly appreciate honest people with integrity to boot. Usually, shops can't wait to charge you an arm and a leg, but not here at CARSS. I was actually blown away that the owner (Chase) did that. That's definitely not something you see every day--Mahalo nunui to the CARSS crew for taking great care of my baby.

Great service, Chase and his team are great to work with! They also have a Dyno in house!read more

Benny’s Mobile Service

3.4

(89 reviews)

This was actually the second time I've had the pleasure of having Trei from Benny's Towing in Hilo,…read moreHawaii, come to the rescue--and once again, he absolutely knocked it out of the park. His precision, professionalism, and positive energy are second to none. It's rare to find someone who consistently takes so much pride in their work, and it definitely shows. When the same person impresses you twice, that's no coincidence--that's excellence. Trei, you're the man, the myth, the legend! If you ever get the chance to have him help you out, you're in great hands. And hey, look him up on YouTube! Mahalo, Trei, and thank you to Benny's Towing for having such an outstanding team member. You've earned another 5-star review from me!

I have Toyota Care and I was in Honokaa near Waipio valley when my skid pan ripped off and this…read morebusiness saved me !!!! thank you

East Coast Towing

(17 reviews)

East coast towing was amazing. They were fast, affordable and handled my car with care. Mahalo…read moreJorden for getting my car to its destination safely.

Oh Man! I was in a total bind when my engine blew on me up…read moresaddle road. Thankfully Manu from East Coast towing saved the day. Super friendly, good communication, and a quick response time. When I needed to tow the car back to my house in a remote location, in the pouring rain Manu came and saved the day for me again. So thankful for Manu and the company for helping me out in a hard time.

Pacific Island Towing

(6 reviews)

Steve is the best, called him with a problem, left a message, called me back right away. Came to my…read moreresidence and fixed it. Will be using him again. Ron

When we asked for a receipt, the driver, Steve, said he was too busy..... My husband called him…read morelater and said we need a receipt for insurance purposes, and Steve said he was driving and not to call him again!! So my husband texted him and said just send it via text....Steve has a major attitude, we're NEVER using his service again! And we still haven't got the receipt..... We did get the receipt, however, the owner still had an attitude. Beware of this guy!!

Hele

(2 reviews)

I've always encountered friendly workers when I've gone here to put gas. I've once had trouble…read morefinding my rewards card and a worker informed that there there is an app I can download to access my rewards that I acquired. Which I didn't know about, so I was pleased that I was able to still use my rewards towards my gas purchase that day.

this hele station is one of a kind and truly amazing with how clean and organized this station is…read moreand the coffee is amazing just splendid and the worker shane is very kind and respectfull and allways has somthing funny to make the day better i would deffinitly recomend and have recomended this place to many people because of the great service and clean and full stock they allways have

Safeway Fuel Station

(1 review)

First time ever filling gas at a Safeway Fuel Station and it happened in Hilo town. So glad I…read morenoticed the low prices when we pass by after stopping at Starbucks. There's no Costco on this side of town so we filled up the rental car here at Safeway, I think it is about the same price per gallon as filling up at Costco. Safeway Fuel station is open daily from 5:00am-11:00 pm, they offer some of the lowest gas prices in town ( I drove by many gas stations and did a comparison) also I think you earn a discount or save on gas for Safeway cardholders. This fuel station has 16 pumps. As of 2/7/26, Current gas prices are: $4.39 for regular, $4.69 for Plus, & $4.99 for premium. My total for fill up was about $17. The lines/wait wasn't long during my visit, it was pretty quick, It is pretty new or I stopped by at a good time. Although I am not sure how the savings work for Safeway cardholders, I didn't enter my phone number for the club savings or how to earn those discount on gas since I saw the ad, next time I'll look in to that. All in all, make a stop here for gas, kill 2 birds while you get your groceries in and savings on gas.

Aloha Gas

4.0

(2 reviews)

This gas station in Hilo had a reasonable price for gas, given what we had seen coming from the…read moreKona side and driving around Hilo. It's adjacent to the Sack n Save grocery store. There's a little kiosk that sells drinks and chips, but there's no Aloha Mart like other Aloha gas locations. I just think it's so cute that this chain of gasoline stations is called Aloha Gas. Makes me want to fill up the car only at Aloha Gas.

Use your Kamaaina Rewards card on weekends and you get 15 cents off every gallon. Use cash and get…read moreanother 10 cents off. That is 25 cents every gallon.

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Andrea D.

0

5

0

4 years ago

We have been going to Chika when his father was running the shop. When his son reopened it, we again became regulars. Best service in town. I don't have to pump my own gas which is very convenient for me since I'm one of the elderly. read more

Bing A.

0

4

0

11 years ago

They did what they said they would. They charged me for what they said they would. When I had a problem, they fixed it right away at no charge and they were nice about it too! Yes, I am a fan and would recommend them. read more

LinzieJ. P.

0

1

0

4 years ago

Best service station on the big island.

Chika Nakano Repair Shop - autorepair - Updated August 2026

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Clint's Auto Repair

4.5

(40 reviews)

What they say/write on the work invoice/do are not in alignment. The work done was not fully…read morecorrect and caused damage. When informed of this, they only made things partially Pono. Too bad because they are likable conversationalists, good prices and I wanted to support family owned local business. In my opinion, it is worth the extra money, less stress and peace in knowing the repairs will be done correctly the first time to just go to Lex Brody.

Great service and didn't have to wait long . We were done in no time and the price was good too!read more

Seany B's Auto

(12 reviews)

Great place to get a safety check! Fast and friendly. Note: they are closed on Fridays I found out…read morethe hard way

Pretty fast service, they'll fix your car most of the time that day depending what needs to be done…read moreDiagnosing is a little high at around $250 to find your problem but they're great at fixin it Solid spot

Lex Brodie's Tire- Hilo Kilauea

3.3

(32 reviews)

I brought my car to Lex Brodie's in Hilo after my car overheated and my A/C stopped working. I…read moreexplained everything to them, including what my husband and I observed. They told me they would diagnose the problem and charged me a $206 diagnostic fee, plus additional repair costs. After the work was done, they called and told me the fan assembly needed to be replaced. The issue is they never properly tested the system before deciding this. They assumed the fan was faulty and replaced it. My husband even requested to have the old fan returned to us because we had heard concerns that parts are sometimes replaced unnecessarily, and he wanted to verify it himself. Once the work was completed, I still had the same issue: the fans were not running, and the A/C still didn't work. My husband tested the original fan afterward, and it worked perfectly. The real issue is something else in the system that is preventing the fans from being triggered. When I picked up the car, I immediately told them the fans still weren't running, but the employee, Tiana (or Tina), with red and black hair, talked down to me. She dismissed my concerns, told me the fans were working, and insisted my original issue wasn't what they tested for, even though this was exactly the problem I came in with. Today, when I returned, she again gave me a dismissive attitude. They eventually issued a refund but still attempted to charge me a $57 store service fee, which I made clear I would not be paying because no effective service was provided that resolved my vehicle's issue. I had to deal with this for two full days, yesterday from 10 a.m. to 4:30 p.m. and today from 7 a.m. to noon, all while managing a toddler and an infant. For them to be so unprofessional and dismissive throughout this experience was completely unacceptable. The mistake was theirs, but the way I was treated was appalling. I will not be returning, and I cannot recommend them to anyone.

Called and made an appointment with call center. Specifically told the representative that I will…read morebe waiting for repair to be done. After showing up for appointment, I asked how long it would take. I was told I will be squeezed in because the call center didn't prioritize my appointment. As a result I would have to be hours before my car is done. I will never be returning....

Aiona Auto Service

(11 reviews)

I made an appointment easily on their website and it was the next day! Replaced my 4 tires and…read morerecommended brakes soon, thank you for looking out for me, and estimate was right on. Brake replacement appointment was also quick and efficient! A+, will recommend!

They fixed my AC. Although it took longer than I expected, I understood that it was a process of…read moreelimination. They kept me informed every step of the way and got my AC blowing cold! Very courteous and professional. They even offered to drive me home to HPP! I highly recommend them!

Lex Brodie's Tires Hilo Wiwoole

4.1

(128 reviews)

I unexpectedly had a flat tire on my way to the gym on a Saturday. I was stressed because I now…read moreneed 4 new tires, since my SUV is all wheel drive. I called a few places and no one had 4 tires Luckily LB had the 4 tires I needed! They were very courteous and helpful. They were booked but they said they would squeeze me in. My car got towed there and they got the job done. The tires were expensive but I didn't have a choice. My usual spot for tires is Costco but that's in Kona and I'm on Hilo side. LB did a great job on my car and they saved me. They earned me as a new customer. Their staff is awesome!

Easy to make an appointment online. Excellent follow up. Quick and thorough service. Reasonable…read morepricing. I arrived 10 minutes before my appointment and I was completely done and back on the road in 50 minutes. Nice, air conditioned waiting room inside, comfortable waiting room outside. I'm wildly IMPRESSED and look forward to doing business in the future. MAHALO

Lex Brodie's Fast Lube

4.2

(48 reviews)

Got a safety check done today. It was super quick and fast…read more We did ask for them to check the oil but they said it costed $15 to check the oil. That was a little depressing to get charged to pull a dip stick out.

I had a terrible experience with getting my oil changed at Goodyear Hilo. I'm glad my neighbor…read morerecommended LB. They did an excellent job very expeditiously. I highly recommend them for your oil service. They also charged less than Goodyear. Great value for excellent service. My 3 dogs and I waited in the car, while it was being serviced. Very cool!

Speed-O Auto Service

4.7

Nathan @ Speed-0 gave me excellent customer service & was willing to look @ a car I was deciding to…read morebuy from a private owner. He was very open & told me upfront what he could do in a short time inspection. Coming from Oahu, I really appreciated him offering his time & services. The day was rainy& the seller was a trust worthy guy, I decided to forgo the inspection. Coincidence , both gentlemen meet before @ a event and remembered! The car was beautiful & more! I decided to pass on my dream car,as I realized those hod rod days are now a memory! Go see Nathan for car repair services, outstanding guy & mechanic & reputable long time Hilo auto repair shop!

The owner Nate is very nice and accommodating. My first experience was last summer when my air…read moreconditioner was out of fluid. Without an appointment, he took me in in 20 minutes later I was on my way with a cold car. A few months later, I had a mechanical problem and took it over to him and he fixed it up in no time. I will be a faithful customer.

Wally's Auto Body

4.7

Great service, called made a same day apt for safety check. Smooth efficient. The service was…read moreexcellent. If you know you know.

Safety inspections are quick when you make an appointment. Professional and reliable, I recommend…read moreWally's for repairs too. Courteous and helpful service is their hallmark.

Pro-MacHanx

(6 reviews)

super fast safety, kind workers, no need appt! hard to find using apple maps but found it eventuallyread more

"Orchid Isle Ford" along with countless other shops turned me away because they couldn't or more so…read morewould NOT take a Nightmare job . All wanted $2,000.00 + right away for a Head job ,but the guys @ Pro-MacHanx stepped up to the plate and hit a Grand Slam and helped me avoid a very expensive car repair. They saw a different angle to the situation which in turn saved me over $1,500 cash . As a local resident of 52 years I can finally feel like someone got my back when it come to an honest top of the line engine repair. Quality, Fairness & Highly skilled Professionals all in one The people @ Pro-MacHanx are Top notch! Its Not Bragging when its true! Highly recommended Auto repair shop in Hilo that I found to be reliable and fast. Mahalo & Appreciate your service to the Big Island.

Antonio's Auto Repair