We took our car in for an insurance estimate. They were prompt. And we were able to move ahead…read morewith our insurance claim. Unfortunately, our car was totaled. So, we were not able to use their repair service.

Body Pro truly went above and beyond! Not only did they take care of the main issue my car was…read morethere for, but they also made sure my vehicle was cleaned before I picked it up. There's honestly nothing better than getting back into a clean space. I wasn't able to clean my car before dropping it off, so I immediately noticed the extra care and attention they put into everything. It meant a lot to me and showed their dedication to making sure customers feel taken care of. From the bottom of my heart, thank you to the entire team at Body Pro for your amazing service, care, and professionalism. Shout out to all the staff -- you guys did an incredible job!

We had such a great experience. The phones were answered all the time, which is an issue at most…read morecompanies here. They were very prompt and I was able to take my car the same day I called. They had excellent follow through and was very transparent with me every step of the way. I would definitely recommend this place to everyone. Icing on the cake was that they even washed my car right before I picked up my car! Excellent customer service which is very hard to find nowadays! The team was very friendly as well!

They only had my truck a day and already found the water leak I've been struggling with . I tried…read moreeverything! And the price is amazing! Advance auto is awesome! Two thumbs up for sure

I met Debbie and the crew many years ago when I worked for the computer industry. Over the years…read morethey have maintained a customer focused attitude and always do excellent work.

Called them to schedule repairs with GEICO as they were highly recommended. Took a couple of days…read moreto have them return my call regarding the claims. Called Debbie back and she told me she got in touch with my husband and he said he would look for other shops since repairs wouldn't be done till May/June. Talked to my husband and he did not get a call and did not speak to a Debbie. So basically she lied. Called and left a message and never heard back. Called again today and went to voicemail. If you don't want the business just say so, so I'm not wasting my time.

They ruined by beautiful Jeep Trailhawk. They said they don't guarantee their work and call the…read moreinsurance company if you have a problem. Don't use them no matter what....also original estimate was $8300 and they billed over $12,000 to the insurance company.

DO NOT USE THIS SHOP. If I could give minus stars I would. They also drove my car for their own…read morebusiness while it was at their shop, I have the Valet records too. They did more damage than what they repaired. The finish trim around the door window was incorrectly put on, there are gaps between the pieces that shouldn't be there. They don't fit tightly against the glass and water gets inside my door. They put two large chips in a panel they didn't even work on and when I took it back for them to fix that they painted it a different color than my car! When it was first finished after two months, I opened the replaced door and the rubber seal just fell off in their driveway! They removed the entire rear bumper to replace a door and messed up all of the sensors, front and rear. The entire job it terribly sloppy and very poorly done. I complained to my insurance company and they told the shop they had to redo the work. They told me they would and the owner promised he would make sure it was done to my satisfaction. After weeks of taking it back for more photos, repeatedly and waiting for a new bid they sent to get paid to redo their bad work Matthew has refused to fix my car properly. My insurance company was even going to pay them again to fix the terrible work. No other body shop on island will fix/ repaint the panel, even when the insurance company authorized payment! The body shops on island are all in this together. I am having State Farm remove MS Auto from their approved shops.

No customer service! Overall, such a horrible experience and a headache that no one should go…read morethrough. Took my car in to get fixed and the job took well over 2 months. During that time they gave no updates. I was the only one reaching out to get information. On top of that, they rarely answered their phone. Sometimes when they did, they were rude. Do not recommend.

Poor service. Do NOT use this location to rent a U-Haul, especially if you have to use the self…read moreservice app. Such a PAIN!!! I will never rent from them again. They also threatened to tow my car (total A-holes!) Their parking area in the back was inaccessible since they were welding the entrance area so I had to park in the front (didn't feel safe to leave my car on the street to get sideswiped). Crappy service.

I WILL RECOMMEND THEM 100% EVERYTIME! The back of my 4runner…read morewas completely smashed, the bumper was hanging and the passenger side front and back was also severely damaged. These guys offer excellent service with a true "customer first" approach and true commitment of going above and beyond. They kept me informed all throughout the project, had it ready ahead of schedule and gave me my 4runner back beautifully detailed inside and out! They stayed right on budget and even did some touch ups to fix the other small wear and tear scratches. I highly recommend this family owned and operated collision shop 100% everytime.

They are crooks and liars. They had insurance money for 2 months before ordering the parts and…read morelied about it the entire time. They never pulled the car apart to even know what they needed to order until after the first piece came in. Said they can't order the next part because they need more money (despite already getting paid and labor, which they haven't done). Most dishonest people EVER! About to involve police for theft and insurance fraud as Ed (who is not the owner or an employee, but the father of the owner and the only one who answers the phone) won't let us speak to anyone that actually owns or works for the .company

Great customer service. Very clear and helpful. Attentive to the needs as well as being…read moreknowledgeable and patient enough to explain the situation/problem/issues. Fair price considering the mess that was my vehicle when I had it towed into the shop. M

Came here to get a head gasket job done. Was quoted $2200…read more Owner suggested we also do a few other things while we were in there and we agreed. Price went up to $2500 Then they found other parts that needed replacement. Ok, we're just below 3,000 Suddenly the bill is over $4900 when we go to pick the car up. Jeremy claims there was additional things they found wrong and that he notified us. (he didn't and these new charges were a surprise) As we start going through the bill, we notice we're being charged for labor and parts that should have been included in the original price for the head gasket. Then, the additional parts are priced at 2-3x what they should be with outrageous labor charges. ($200 in labor to replace a thermostat which takes 10 minutes to remove 2 bolts.) Owner refuses to release the vehicle unless we pay and we have a bunch of back and forth where he starts dropping the price but still wants to charge stupid labor charges and more. Then he pulls up high prices on the computer to justify his high costs. Same parts I found for 1/2 to 1/3 the price. Now we also discover they didn't put certain parts back on the vehicle when they finished and there is a missing exhaust cover. So not only do they overcharge the work is sloppy. I cannot recommend this shop at all. They don't honor their quotes, jack up the price of parts then refuse to release your vehicle until you pay. 0 stars if I could.