Dr. Neilson and his team provided exceptional care for my daughter following her clavicle surgery. At 10 weeks post-op, she was cleared to return to full activity, and the results truly speak for themselves. Just days after being cleared, she competed in her school's 800m race and won, something that exceeded all of our expectations. She was then invited to a coaches invitational the very next day and went on to win that race as well. We are incredibly grateful for Dr. Neilson's expertise, care, and dedication throughout her recovery. His work played a direct role in helping her regain her strength and confidence so quickly. He even made the scar as minimal as possible (important to a teen!) We couldn't be more thankful for the outcome and highly recommend him to anyone in need of outstanding surgical care. read more

Children's Bone & Spine Surgery - 10 weeks post clavicle surgery. - Orthopedists Near Me - Las Vegas, Nevada

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I haven't even got care for my daughter yet, this is the first impression of the waiting room read more

I took my daughters to the Children's Bone & Spine location on Cheyenne. This location is the closest to me, and we had a very positive experience. My teen has ongoing hand pain, and my younger daughter walks on her tiptoes. We were seen by two different doctors, and both were excellent--professional, thorough, and great with kids. The office staff was welcoming and organized, and check-in was quick and easy. The doctors took time to really listen, explained the issues clearly, and gave us helpful plans moving forward. It's not always easy navigating pediatric specialists, but this office made us feel seen and supported. I'd definitely recommend them if your child needs orthopedic care. read more

Dr.Nelson is the absolute best! Took care of my sons ACL surgery on the road to recovery. Staff is amazing.

Absolutely horrible experience , My daughter has a displaced bone fracture and the PA who was supposed to be helping her started pulling on her fracture without and pain management. While trying to convince me that it'll all be better once I just let him continue to cause her excruciating pain . read more

I was skeptical because of some reviews but this office has been great since my 3 year old broke his toe. I never waited more than about 5 minutes in the lobby. The x ray tech came into our room right away for pictures each time and the doctor never had us waiting more than like 3 mins. Bryant the PA and his assistant were soooo great and thorough. Always took time to really explain everything and never felt like they rushed us out of there. Very personable, nice, and quick! read more

Horribly incompetent support staff and that's being generous. The doctors are good however.

I'm saddened to see that there's actually bad reviews here.. It was my first time here with my son & I was honestly really satisfied. The place is beautiful, everyone is very attentive, AND I was in & out in less than an hour. They answered all of my questions thoroughly & were also very nice to my baby. I absolutely loved it. read more

Dr ryan and her staff here are always so welcoming and so amazing. i did not take pictures inside due to privacy concerns with other patience present. They are very very professional and personable all at the same time. They always ask to make sure any concerns have been addressed. been coming here since 2021 read more

Children's Bone & Spine Surgery - entrance - Orthopedists Near Me - Las Vegas, Nevada

We saw Dr. Nielsen for my son's broken arm and everything went well during the exam. They were very soothing when his arm had to be set and although quite painful, the staff made the procedure as easy as possible for my son. Appointments are fairly good about being on time and all staff were very helpful and friendly. read more

They love to waste your time! Been waiting 2.5 hours for my appointment and my son still hasn't been seen. They tell you to arrive 15 min early because they don't want to be inconvenienced. But how do you explain/justify making an appointment and having patients wait this long? Scheduling sucks! read more

So unorganized. Day my daughter got off her cast told me she needed a brace, didn't have in stock had to go to other location which then had to order and wait 2 weeks with nothing on her weak ankle. Supposed to do check up 6 months later to see how she healed. Get the call on Thursday, appointment is Monday that they scheduled her with the wrong doctor and I need a referral. Do not recommend this place read more

Brought my son in for a broken finger and the person who did the cast for my son messed it up big time as the healed result showed deformity. It was not set right, but now since his bones have already healed. If they were to correct it, they would need to send him to get surgery and re-break the bones and reconnect using pins. If it were only set correctly in the first place.... Horrible experience. read more

I arrived 15 minutes early, two hours for doctor to arrive she was there 10 mts than wait another hour please do not take kids there specially toddlers read more

I was referred here by Urgent Care after my 4.5 year old broke his foot on a Saturday. I had called first thing on Monday morning and was able to get in to see PA Golding later that morning around 10:30am so I was relieved they were able to get us in so quickly. They reviewed the X-ray we brought in and put a cast on my son's foot. They also were able to fit him with a walking boot in the office. PA Golding did a really nice job with my questions and was very sweet to my son along with the other staff that helped put his cast on. The check out process is where I had a slight issue with. I have PPO insurance and they were extremely aggressive with payment. Crazy enough, I happened to see my coworker with her daughter at this location the same morning, with a broken arm, and they did the same to her. As the insurance was not "processed" they wanted the entire payment upfront which was around $700 or so. And that was not including the $150 copay I already paid and the $25 payment I already paid for the boot. I said absolutely not and to bill me. They can't do this folks. They had me sign a lien, which I did. You see, I work in insurance and would not want to pay for something that I had not had a chance to review. I had a great experience at this facility, but Medical practices love to overcode billing. I would know as I work in Insurance. My coworker on the other hand paid the entire amount upon check out and was furious when I spoke to her. No one wants to deal with added stress of having a child with a broken bone in an emergency situation and then having to figure out how to compensate for an unexpected $1000 bill when you have insurance. I came back recently for a follow up and was advised, oh yes, your insurance processed. HMM. OK. Ridiculous. My son's foot is not healing correctly and we are monitoring it. PA Golding is competent and I am assuming running things by the MD. Lets just hope for the best. read more

I've been to both locations this one as well as the one in Henderson and the staff is always friendly. The doctors are great with kids. read more

Children's Bone & Spine Surgery - Orthopedists Near Me - Las Vegas, Nevada

I loved it here... I'm pretty surprised that this place doesn't have better reviews. I'll say that I've only been here once, but it was a great experience. My son is only 15 months old and is slightly pigeon toed. I filled out all the first time paperwork before I came but when I got here, I was called back during our appointment time, promptly. We had no issues waiting and Dr. Ryan came pretty quickly and did the assessment just fine. She was very thorough and my son seemed comfortable with her. She didn't take X Rays this time but we will be doing them next time (in a few months). Highly recommend. This didn't seem like one of those places that try to milk your insurance with unnecessary testing so I really liked it here. read more

Children's Bone & Spine Surgery - He was relaxed before, during, and after his exam with Dr. Ryan. She's great! - Orthopedists Near Me - Las Vegas, Nevada

Dr Nelson is friendly, and very informative. He is soft spoken and kind. My 16 year old is with Dr. Nelson for an ACL repair

Wow, honestly don't know where the bad reviews for this place came from. I can honestly say I rarely post reviews but this place is amazing. The doctor was great! My son was a new patient needing clearance for football from a shoulder injury. Called on Tuesday and got an appointment for the next day, Wednesday. All the paperwork was sent online to fill out which made it so easy to do from home. The front desk was professional and kind. Checked my son in scanned my cards and we had a seat. He was called in and went to the back. Nurse came in and asked a few questions (she was very kind) said they would do X-rays. X-ray guy (also kind) came in almost immediately and had it done. Within minutes the doctor came in did quite a few checks on my son to make sure he could be cleared to play. Very professional and knowledgeable. He made sure to check that everything was good before he signed off on papers. Explained everything thoroughly that no questions were needed. Overall impressed with this office. I don't know what others expect or if they were having bad days to give bad reviews but this is as high quality and professional as you can get! read more

We brought my 5 year old son in with a suspected fracture in his foot. The doctor and staff were awesome! Got him X-rays right away to confirm the break and got a plan for recovery. Everyone was friendly and helpful - making my son feel comfortable. Would definitely recommend this place to any parent needing an ortho for their kid! Hopefully we won't need it again for him, but if we do then we know where to go now! read more

I'd give a lower rating if I could. My son has been seen in this office 3 different times. Each time, we've waited in excess of 30 minutes after our appointment time to be put into a room. Then another 30+ minute wait to see the actual doctor. Only for them to tell us each time that we need more tests or more information for the doctor to be able to provide the services. Things that were not mentioned over the phone when the appointment was confirmed. Steer clear of this place if you can! They are so disorganized and have no regard for your time being valuable. read more

I have had to take my sone there before and the service has steadily gotten bad. I have had to deal with the PA and he is rude. my sone was there on 11/9/22 and the PA refused to do an X-ray and had made it clear he didn't want to treat my son and said we should see the dr from now on. my son is still in pain and can't move his thumb. I am left now trying to figure out what to do for him since CB&S doesn't want to do their job. read more

Do yourself a favor and if your child (or you) get referred to this place, run! Do not go here. Make every attempt you can to seek treatment elsewhere. There is zero communication between the staff and will leave you and your child frustrated. I have had 2 issues on 2 separate occasions with this facility and both times there was never so much as an "I'm sorry". Whoever does the "confirming" of appointments will fail to tell you you need a second referral to see them. So you will show up to your appointment only to be turned away. The explanation I received was that the person confirming appointments is not responsible for knowing whether you need a referral or not. Very unprofessional. Like I said, run fast way from the aggravation of this place. read more

Super nice staff and very accommodating. They answered all my questions and the x-ray machines are really meant for kids of all ages. I went to a different clinic before coming here and it was a horrible experience. I'm so glad I found this place! read more

The initial visits were fine but we were billed more than we had left in our deductible. We paid since the bill from different doctor office had not showed up on insurance yet. Sure enough after we paid to Bone and Spine insurance cleared other transaction causing Bone and Spine to owe us money. They have owed us $160~ since late October. Said it would take 4-6 weeks to come back to us. Still has not and most days when you try to call office number it's constantly busy tone. It shouldn't be this hard to meet minimum expectations. read more

I struggled with a really long time about whether or not I should write this review. Part of me wanted to take it directly to whoever is with in charge of this office, but I was so sure nothing would come of it. Then I realized that if someone had warned me before I came here maybe I could've stayed away and avoided causing extra trauma to my four year old, so I thought I would write this with the sole purpose of informing other parents. I was aware of the copay and had no problem with scheduling. The receptionists were kind and efficient. Here's why I had such a big problem with this place: The reason I ended up here is because my four year old broke one toe and had the one next to it nearly severed by a wooden bench. She's a small child, she's never been through anything before, she was traumatized. She still stops throughout the day to look at her toe and make sure it's still there. So in comes a man, not a doctor probably a NP or something. I didn't get his name but he was semi-red headed, so if you do go here maybe at least avoid the redheaded nurse. So anyway we go to the room with him and at first he's super awesome and my kid thinks he's funny and she's loosening up so he says "Hey I'm going to get this magic spray and get your stitches out" and when he started and she squirmed he snapped and said "that didn't hurt!" Like he was really annoyed. And so he decided to try one more time and he starts pulling and of course this is a traumatized child she screams that it hurts. I have no idea if it hurt or not but I also don't care it's your job to be patient you work at a children's office. But the point is he literally sat up, snapped his pink gloves off and went "Fine. I'm done. I'm not trying again. And now the doctors going to come and do it, and he's not as nice, and it's going to hurt." Like, what?! And after she got them out, he came up to her and said, "Oh, you survived?" Like if I wasn't setting a good example for my child I might have lost my patience. Anyway, this isn't that. This is a warning. And here is the kicker. The people that took out her stitches left one in there. There's a not so glamours is picture attached of a half grown nail and a stitch on a big toe. I really recommend you skip the needing to go to a better doctor plus extra headaches and just find another place. read more

Children's Bone & Spine Surgery - Stitch, still in there after her nail grew around it. We're getting it removed today. - Orthopedists Near Me - Las Vegas, Nevada

Amazing staff and Dr Ryan and her assistants have been taking care my son since birth! Could not say enough good things about this hard working office! Thank you from the bottom of my heart! read more

This is our second appointment at Children's Bone and Spine Surgery Center. Dr. Stewart is great! He's attentive, patient, and very knowledgeable. The office looks like a 5 star hotel. Wow! Never seen an office this beautiful, specious, and clean. The waiting room has kids area equipped with small chairs, books, and a TV showing children's programming. 2 more TVs throughout the office with children's and adult programming. Patient rooms are just as modern, spacious, and clean. The Office staff is friendly and helpful. The atmosphere in this office makes the kids feel calm and at ease. It's a busy office, so the wait is just like everywhere else and due to the wait it's a 4 star. read more

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Dr.Neilson has treated and performed surgery on both of my kids he is not only kind but also efficient. I would not take my children anywhere else this definitely feels like home read more

Children's Bone & Spine Surgery - Doctors room - Orthopedists Near Me - Las Vegas, Nevada

The office called me before we came in and said we would owe over $600 out of pocket. I told them that it was weird they were telling me how much I owe when they had not seen my son's x-rays yet and we weren't sure if he would even need a cast. When we went in they said it was a very minor fracture and my son could get a cast or splint. My son chose a splint and we never said he wanted a cast. It's also important to note that he already had a splint from Quick Care that he wore to the office. When they said he needed a splint, I assumed it would be something different from what he already had. They gave him the exact same splint that he already had. All my son really needed was a new ace bandage. When we went to check out, they said ok that will be $670. She was requesting full payment. I started questioning her about the cost since I have good insurance. Then she asked me to wait. She went and checked with the dr and said he "accidentally" wrote the wrong billing code and billed us for a cast and not a splint. I found this suspicious since we never once said we wanted a cast. Then she said we would owe $140. The billing lady was aggressive and when I told her I would pay the copay ($45) then bill me for whatever the difference was after my insurance paid. She refused. I said fine then, I will make payments. She said she would have to call snd get it approved. She said they could do that. Well, I just got my EOB from my insurance and my out of pocket expense is $45. Which is exactly what I already paid. I did not feel like I was at the dr. I felt like I was buying a used car. For the price they almost charged me, I probably could have. I would not reccommend them. It was a frustrating experience. Update- The office called, apologized and said they offered training to their staff. Because they addressed the issue in a professional manner, I updated my review from 1 to 3 stars. read more

I want to say thank you to YVETTE who went above and beyond in setting my son up with an appointment to get his cast due to a previous horrible experience at a different providers office. She truly is a blessing and I appreciate her great services read more

Horrible service. If you value your time go elsewhere!!! I Scheduled appointment I show up a week later at the scheduled time. They let me wait 40 minutes before I was told that I have no appointment. I was asked to come back another day. I asked to see the manager which took another 20 minutes and was if no help. The doctors are in but would not do anything to help correct an error made by their own staff. Such a fancy place with a 3rd world customer service. You better find another clinic or call few times to make sure that you do have a confirmed appointment. read more

Very nice and busy office but a total waste of my time and gas. When i scheduled i told them my son had already had xrays done, but when i get they're they inform me on top of my $50 copay id have to pay more in the case they do xrays?! Why? When i made the appointment they could have told me to take care of that. Unorganized they should have paid me for gas and the time i waited filling out paperwork. Nice office and ladies so 2 stars. read more

This is a really nice place and the staff is nice. Very clean and kid friendly! I was new to this type of stuff, having a child break a bone but they answered all of my questions and made me son feel comfortable read more

First off, l must say that the office and waiting room are nicely decorated. After being called back, I also noticed that each patient room is themed. What I did not like was the terrible wait time. We arrived at 10:55 for an 11:30appt. We were placed in the room at 11:55. Other than that, the doctor seemed very knowledgeable about my son's injury. After taking another X-ray we found out that my sons arm wasn't fractured but dislocated. My son was extremely happy that he didn't need a cast. Overall, we had a pleasant experience. I would recommend Children's Bone and Spine Surgery. read more

Edit: The post originally discussed how unhappy I was about a policy this office has. The group left a note here that the practice stopped and policy changed. Great for them for listening to feedback. read more

Children's Bone & Spine Surgery - Social media agreement - Orthopedists Near Me - Las Vegas, Nevada

This was an awesome place, my son broke his left wrist, wait time was under 20 mins, staff was very professional and courteous, x-rays and cask, paperwork was all done within an hour of arriving, unfortunate to go there for broken bones but great facility to help and comfort you in a terrible time. read more

I can't say how grateful I am for this place, my son broke his leg and went in there with enormous pain and the staff was so sweet and patient with him. They had him casted and feeling so much more comfortable In no time. Dr.Ryan is amazing and really sweet and knows what she's doing. read more

Children's Bone & Spine Surgery - Orthopedists Near Me - Las Vegas, Nevada

Got a same day afternoon appointment for my daughter's broken elbow. Then was pleasantly surprised by the beautiful and pristine waiting room. All the staff were friendly with my daughter. Dr. Stewart was gentle and informative. If you get the pleasure of being casted by Bill, he'll have your kiddo smiling and laughing the whole time. I would absolutely recommend this practice. read more

Called Monday as they opened hoping to get in and seen that day and they were able to. Came somewhat unprepared with our paperwork not fully filled out and the front desk staff was polite and friendly regardless. We didn't wait long till Scott saw us in. He was really professional, friendly, courteous and informative. The whole process went so smooth we were elated! Thank you! read more