We had such a great experience at UMC Quick Care - Peccole Ranch!…read more I brought my husband in with a dislocated shoulder and he was in a lot of pain, sweating and really uncomfortable. I checked in at the touchscreen and within about 15 minutes they already took him to the back. While I was finishing paperwork, Shae at the front desk was so friendly and attentive--she really helped calm things down. Then she brought me back to the room where my husband was already talking with Dr. Hansen. Dr. Hansen was awesome--he explained everything clearly and walked us through all the options so we could decide what to do. After that, Melisa took him for X-rays and everything just kept moving smoothly. Big thanks to Nurse Edric and Dr. Hansen who got his shoulder back in place right away, and to Virginia and Medel for taking such good care of him during the process. Everyone was kind, efficient, and really on top of things. What started as a stressful situation ended up being such a smooth and positive experience. I'm beyond happy with the care we received and would definitely recommend this place!

I visited the office with a scorpion bite and gave them all my insurance info. They gave me an…read moreunnecessary shot. Then I was billed for over $800, a claim they already collected from my Medicare insurance. I talked to the billing office a month ago but it was still not resolved.

I am extremely grateful to have found Jannyle Macdula, APRN. He is an exceptionally compassionate,…read moreunderstanding, and proactive primary care provider. Unlike my past experiences where I felt unheard, he truly listens with a genuine heart and takes swift action regarding my medical needs and documentation. He shows true care and dedication to his patients. I highly recommend him to my family, friends, and anyone looking for a medical provider who genuinely cares!"

Extremely Disappointing Experience…read more My husband and I scheduled appointments to reestablish care with Valley Oaks after our original provider, Dr. Shin, left the practice. We received confirmation texts showing my appointment at 11:00 a.m. and my husband's at 11:15 a.m. We arrived 15 minutes early, only to find out that my husband's appointment had been changed to 7:30 a.m. without any notification. I showed the staff our confirmation text, but was simply told it was "booked wrong" and that he would need to reschedule. There was no apology or accountability, despite us both taking the day off work. The clinic itself was also extremely disappointing. The facility was run-down and dirty, with visibly worn broken furniture, and dirty used water cups throughout the office. The overall condition of the office did not give us confidence in the quality of care. So maybe it was a sign. After this experience, we feel we're better off finding a different provider. Extremely disappointing from start to finish.

Outstanding Pediatric Care! During my grandson's visit, he…read morefell ill, and I took him to this clinic. After verifying my paperwork (In loco parentis) and notifying my son that they would provide care and update him if anything serious arose, they quickly took my grandson back for triage. From the front desk to the medical team, the entire staff was compassionate and attentive. Our nurse was especially warm and engaging, keeping my grandson comfortable while efficiently checking his vitals--she even kept him entertained with questions about Spider-Man! Our doctor was equally fantastic, with a wonderful bedside manner that made both my grandson and me feel at ease. It's clear that exceptional pediatric care is his top priority. I highly recommend this clinic for anyone seeking compassionate, child-focused medical care!

I told them last night I could feel the cold coming in and I needed to prepare for a drive to…read moreCalifornia (SF) right the next day. Sent me home after an hour. Got med next day, instructed to take it when needed. 24 hours past and 1/2 of my drive. The fever is burning me up suddenly to 7 out of 10. "Oh i need to take med." Guess what. Lidocane, the throat NUMBING medicine, not a cold/fever med. 3 hour drive left and I am not doing well

Idk what happened but she pretended that I've never done anything she wanted, never returned any of…read moremy messages, & then refused to send paperwork to my disability saying I was still being seen. I had seen her in person and asked if she could help me find a better physical therapist because ATI where she sent me wasn't working. After 6 session with them at $150 each session; I felt worse. She wrote it down that she would help me find someone. She also was supposed to fill out disability paperwork for me as we discussed that meeting. Lastly, she said she would get my results from the urologist that charged me $400 & didn't send over the results. I felt so happy & listened to after seeing her in person. This is Friday. Monday comes and goes. I call to ask if there's any update on the physical therapist. No answer - i left a message. I called for two weeks straight & nobody returned my call or contacted me back. I left 10 messages. Finally they answered and said that they needed to call me back. It's been about 14 days and I'm in so much pain because I haven't seen a physical therapist. I find my own since I can't wait any longer. I need Michelle to send a referral. I call for the referral & She told me I wasn't doing what she wanted so she never sent over the paperwork they were requesting and that I needed to do the X-ray & when I asked which X-ray? I have never been told to do an X-ray as I did the MRI. She said she would call me back. They called to say she had sent over the paperwork i was requesting. She just never responded to that question about the X-ray & said she would be sending the paperwork that the disability specialist. This is after 3 weeks now. She just never brought up the X-ray again; I think she was completely confusing me with something else. They attempted twice now to request the information from her. In 30 days she has not responded. I found my own physical therapist & I've been going since but I need to find another doctor because I have no faith in this place anymore. Sorry if anyone ended up having a bad experience as well.

Overall good experience. Everyone was nice. Took care of my concerns. I'd recommend themread more

The care was great! All the nurses, aides and doctors were very nice. I love that the ratio of…read morenurses to patients is 2 to 1. I never had to wait for anyone to come take care of anything I needed. I'm now in physical therapy there and the therapist to patient is one on one. That's fantastic. I recommend this place highly.

I underwent five visits with Dr. Xela Oyer-Javon PT, DPT, PRPC, a Physical Therapist for Pelvic…read moreHealth at Valley Health Specialty Hospital. The visits were always on time with an outstanding professional. The results were were as planned; I significantly strengthened my pelvic floor contributing to my digestive health improvement. Dr. Oyer-Javon is an outstanding physical therapist reflecting great credit on her profession and Valley Health Specialty Hospital.

Guys ran late by two hours or more or two of my surgeries for my eyes and I didn't have food and…read morewater and they could care less. They just gave me attitude when I tried to get in there early.

I had eye surgery on 3/2/2026 and everyone on staff were amazing. I was so so nervous but each and…read moreevery person that came to me, assured me that they were going to take good care of me. And they did! They even called me when I got home the next day to make sure I was fine. And when I had questions afterwards, they didn't act like I was bothering them, like most places. They asked my questions, put my mind to reason and I can tell they did it all with a smile! Awesome!

Check-in was pretty simple. The lady was normal gave me paperwork to sign registered me in then I…read moresat for maybe 10-15 minutes. I was called back with the nurse where I changed into a gown for surgery. They took my blood pressure and asked me more questions about my medication's and anything I was allergic to. Signed a few more consents placed the IV in my arm. Waited a little bit and was walked into the surgery room. Then I laid down they covered me with a blanket which was nice, because I was cold and Doctor came in with the Anesthesiologist. They explained what they were going to do they numbed the area then I was out. Literally felt like I was asleep for five minutes the nurse was there asked how was o doing and if I was feeling nauseous or if I needed anything the process went fairly quick she helped me get dress provided me with discharge papers and I was on my way everything went smooth. I had no issues. PS: the waiting room was a little much with Sesame Street themed walls, maybe it's time for updated plan colored painted walls.

I recently had a procedure here after months of planning and rescheduling at another facility. I am…read morehappy to have finally been scheduled at Sahara Surgery Center as it was a better process and overall experience than at the original place. The staff were courteous if not a little slow. I signed in and waited 10 or so minutes to be called up to the desk for check-in. I waited another 20 or 30 minutes to be taken to the back for surgery prep. They took my vital signs, had me change into a hospital gown and placed the IV which was used for a bag of saline and the anesthesia which was soon to come. Then the real waiting began. My doctor/surgeon had another patient ahead of me so I had to wait for him to finish and the OR to be prepped. About an hour and a half of sitting behind a curtain with no one to talk to and no phone to play on. That was packed away with my clothing. It was a little unsettling when a bunch of staff ended their shift and left. I really felt alone then. But there were still a couple of people left to check on me. One showed me the way to the restroom just minutes before being called back to the OR. I was grateful for that. The team in the OR were great. They asked what music I wanted to fall asleep to. I started talking about different music and brought up a band that I like. That was all I remember for the next several hours. LOL My procedure lasted over 3 hours. I then had a presumably long time in the recovery area. I was pretty out of it for a while. I remember talking to the nursing staff with my eyes closed. They helped me to get dressed. With my eyes closed. I remember joking with them that I would just sleep there that night since I could hardly keep my eyes open. Much less actually sit up. But eventually I came to enough to go home. The team at the Sahara Surgery Center were excellent in my experience. They took good care of me there at the facility. What really impressed me was when they called a few days later to see how I was doing. Two different people called. I hope I don't have to go through any more procedures like this again for a long time. But if I do, I hope it can be at Sahara Surgery Center.

Came in a couple weeks ago to have a procedure done. Everyone was very helpful and nice ! I felt at…read morepeace and knew I was going to be taken care of.

I was scheduled into SSC for a colonoscopy and an endoscopy to be done concurrently. Because of the…read morepre-surgery prep, I was starving, exhausted and anxious. The staff at SSC were awesome from the first walk through the door to escorting me to my car after the procedures. I was the first procedure of the day. I was greeted and taken back by Wendy who was an absolute HOOT. She had me laughing and joking and so relaxed, I never gave another thought to anything negative. I was greeted by several other nurses and attendants, my doctor, the anesthetist...and each and everyone I met was pleasant, seemed happy to be there and it made me happy to be there too. I knew I was going to be in good hands. Very professional organization.