The providers are good. The front desk staff, while friendly, seem to make an error with each next…read moreappointment scheduling, but this is always remedied. "Nurse visits" aren't with a nurse, but a patient care assistant. I would prefer an RN administering vaccines to my child so questions can be appropriately answered. They have always been punctual with honoring appointments. This pediatrician office is fine.

We have been taking our two children to Arroyo Chamiso for 5 years. In that time we've seen 3…read moredifferent doctors come and go, which is very distressing, especially for my kids, who like their doctors and just when they start to trust their doctors, that doc is gone. We are now with Dr. Kleiner, who was a founding member of the practice, so hopefully this won't be a problem any more. We have always liked our pediatricians at this practice, and the nursing staff is excellent. The phone triage nurses do tend to err on the side of caution, so beware. If you have any issue and you want actual advice, be prepared to bring your child in to see a clinician. My biggest issue with this practice (other than the rotating door of docs) is the reception staff. As gatekeepers, these women are impenetrable. Trying to get a sick-child appointment can take an entire day, between the reception staff and the terrible phone tree. I have noticed (and have had this confirmed with other patient families) that when a man calls, the reception staff is much more responsive. They will return my husband's phone messages, and will respond to his him waiting on hold, where when I call they will just leave me on hold until I hang up and call back.

I Couldn't be more happy with the service that Dr. Call provides. He listens, he is punctual with…read moreappointments and he is compassionate. Dr. Call is one of the few doctors who actually treats people like humans. He is highly intelligent, yet has the capability to dumb stuff down for those of us who don't fully understand medicine. Just an all around good person. You'd be lucky to get Dr. Call as your primary care physician.

Dr. Crago is an amazing doctor! She has never let us down and I've had family members going to her…read morefor nearly 20 years. She's always willing to lend a compassionate ear, she takes time to explain things and has a great rapport with kids. Pediatrics really gained an angel the day she decided to pursue medicine!

I believe the model that Santa Fe Mobile MD is using to provide healthcare is ideal. It is the…read moreultimate in patient centered care and it is clear the doctors love their work! At a time when it is nearly impossible to find a primary care provider much less get an appointment I can now feel confident knowing that I have a Physician I can count on. All of my referrals have been made, all I need to do now is follow up with the appropriate labs and procedures. It was such an easy quick way to do an annual visit, I did not have to go anywhere! Dr. Rosen, is absolutely brilliant, I know I am in good hands for my annual wellness visit and should I have the unfortunate situation of becoming ill, I know I will be getting the best care available.

I highly recommend working with Dr. Stewart Anderson. He helped me control my blood pressure and…read morecholesterol levels. He is a good listener and cares.about his patients.

Amazing care quality. All of the workers are super nice and considerate. you barley have to wait to…read morebe called and they are always super organized.

This location seems to cycle through providers at a rate such that we never see the same provider…read more At a recent schedule flu shot appointment, we were made to wait after everyone else in the building before being seen, including people arriving 20 minutes after us. They also regularly seem to have issue maintaining our insurance information and billing it correctly. Honestly, it seems like we are treated worse for being on a Be Well health plan.

Dr. Parker is personally great but dealing with Holy Cross Hospital on the billing since they took…read moreover this practice make it impossible for us to continue to use Taos Clinic for Children. The HCH billing department does not return calls and is unable or unwilling to resolve issues.

So disrespectful. You wait five weeks for an appointment. They call every morning early to remind…read moreyou of your appt. They call and call and then the morning of your appointment, they call again to CANCEL your appointment. They want you to call to reschedule your appt. Thought La Familia would be different from the standard medical establishment, but no, it's just the same: they have no respect for you.

I can't speak highly enough of the experience we have had with La Familia Medical Center. From the…read morereceptionist answering the phone to make appointments, to the nurse, the lab technician and of course, the doctor, Dr. Maas, who is very caring and thorough.

I was seen promptly on Saturday morning. The PA fixed me and was caring during the procedure.read more

OMG i had a fever of over 100° for three days couldn't even stay awake at home…read moreOr even in their waiting room. The tech who took my temperature barely touched something to my forehead for less than one second and got a temperature of 97.4°. IDK it was over 100 before I went in and over 100 after I left with an oral thermometer. These people cannot even do basic temperature monitoring. Basic healthcare. Dear God so disappointed.