The Staff is very friendly and supportive. They do a great job taking care of our daughters and communicate often and consistently to ensure they are safe and cared for. I would hope that if you are looking for a place to take your children you'd elect Children's paradise. P.S They have a great outdoor playground that our daughter love. read more

If I could give zero stars for this location, I would. Our baby boy was born at the end of November 2023 and we understand how limited child care is, specifically for infants. Knowing my maternity leave ended at the beginning of March 2024, we started our search a few weeks after his birth. We took a tour at this location in December of 2023 and was told at that time there "should be an opening" for our son. My husband being in the Navy had to have a form completed and submitted before we could move forward. My husband had the form signed by employee Vanessa Jan. 12th of 2024 and was told by her at that time there was no need to complete the enrollment process on that day as it would be completed closer to his start date sometime in February. My husband had birth certificate, shot records etc. needed to enroll on the 12th of Jan., but was still told by Vanessa to wait until February. Two weeks into February and two weeks before my return to work, we had not heard from them, so we called to set up a time to enroll. We were then told Vanessa had gone on maternity leave and they were not sure why she told us a spot would be available, as there wasn't one. They went as far to say we had missed a call back in December (before our tour) and because of this were taken off the wait list since they "couldn't reach us". My husband provided a copy of the signed document by their employee Vanessa completed Jan. 12th 2024 (which he obtained in person) and was still told this in no way meant our son had a spot. My husband spoke to the director of this location who instead of taking responsibility for her employees mistake and doing what she could to make it right ASAP, made it seem as though this was somehow our fault and would try to resolve the issue in a few days with no guarantees. My husband has served 14 years in the military and I am a licensed professional. We have two other children and have used daycare in the past. We understand how to make sure things are taken care of timely and correctly. I am surprised a "reputable" place like this could be mismanaged so poorly and I can only imagine if this is how they treat new potential customers, what other surprises we would have run into a long the way. They have left our family in a terrible bind as finding a new daycare (that I want my son to attend) in two weeks is next to impossible. I felt it was my responsibility to share our experience with the community. read more

I'd rate this center a 3.5, but since that is not an option I am rounding up. Both of my children have attended this school in different programs over the past 4 years. Pros: The teaching staff is very friendly, accommodating, and caring. They accept a lot of different financial aid programs, so our children have been able to attend at very affordable rates. My youngest son is with Miss Ashton in room 3 and she's by far the best teacher he's had. She keeps the schedule exciting and diverse, is very upbeat, uses positive reinforcement and validation, has excellent communication with parents, and works with him individually based on his neurodivergent needs. Cons: There is a good amount of staff turnover, and there have been many occasions (with both of my kids) when I have dropped off or picked them up in a different room than their regular room due to staffing/attendance issues. This can cause stress and anxiety for some children, but can be exciting and a learning opportunity for others. My youngest son also went months without a lead teacher due to turnover. Communication from admin is not great. On one occasion our pickup time was extended and nobody informed us for over a year. Questions surrounding certain funding programs have not been answered. Conflicting and confusing information has been given by multiple staff during 2 large scale emergency situations (COVID with my oldest child and a recent flood causing an extended closure with my youngest). During both of these events, we were told by different staff and admin that our children both would and would not be able to attend. In both situations it seemed that staff and admin were not communicating with one another to deliver a cohesive message, nor was a plan being related to the families. One final note is that there are a good amount of children with neurodivergent and extra social/emotional needs. Since my youngest child is in this category it has allowed him to attend without fear of repercussions for his neurodivergence, but these needs also cause stress on the staff and the other children. Overall this center has provided our family with extremely adorable child care that has been (for the most part) reliable. It is nowhere near a small, individual experience for each child, nor does it focus a lot on kindergarten readiness, but it does offer a safe place for children to go while parents are working, and a lot of experience in social skills and structure for children. read more

My son has been attending CP since September of 2022 and we love it. His teacher, Mrs. Rene Capp-Sandoval is so caring and attentive along with the remainder of the staff. My son adores every teacher in the facility and looks forward to going every single morning. He has learned so much since he started attending preschool here- we will be beyond sad to leave when the time does come at the end of this summer. read more

My son initially had some trouble adjusting but the staff was always very patient and friendly. He has since turned the corner and runs to hug them at drop off and is excited to see his mates. We have seen our fair share of daycares and while this may not be the facility with the most Bells and whistles. It presents a very safe and engaging environment for the little one. Pricing is flexible given your care preference schedule. With 5day, 3 day (fixed or alternating days) it has been a good fit. They do offer a slight discount for military as well and are open until 6pm. Staff has always been helpful and the child updates are thorough and I can tell they taking the time to get to know my child (who can be bit of a loner at times) and how to best suit his care during the day amidst the other kids. I also enjoy the ready Rosie texts with fun ideas on engaging with your child at home. We are in Fallbrook and I would recommend this place if your in Vista or especially if you have and kids attending Vista Charter Springs, Which is collocated. read more

My 2 boys have been coming to children's paradise melrose location since they were babies. I have got to experience and make memories with this daycare for years now. From the first day my kids attended I have felt my children are in amazing hands and taken care of in such a postive manner. They have learned so much in their time there. I've experienced so many awesome staff members, teachers, cooks and all in between. I absolutely love this place! There are staff that have come and gone and are missed but shout out to both Mrs. Vanessa's, Mrs JD, Mrs Kimberly and so many more wonderful staff there I apologize for not remembering eveyones names! Thank you all for going the extra mile for my babies. read more

Our family has had a wonderful experience with Children's Paradise. My son loves his teachers Ms Marisol and Carla and the rest of the staff specially Andrea since she is in charge of the food very nutritive, and healthy meals I enjoyed all the positive activities they do with my son and all the learning he brings back home. They even made special arrangements for my son's food. If you are looking for childcare in Vista, Children's Paradise is the best choice. I went to four different schools in the area and none of them could even compete! read more

I Love this place they have been Nothing but amazing with my Son... He enjoys going to his Class everyday. I would like to Thank Eva G for her kindness and making my application process a breeze. I was honestly blown away with her effort and compassion to help me... I had work with another girl before who was complete opposite. Thank you Chris in the front Desk for your beautiful smile every morning and evening read more

This is for the children's Paradise on Melrose and the 78 but big shouts out to them for caring for my two children under the age of five. They helped with my son's individual educational plan and was so encouraging when my son needed to wear a doc band. They truly are inspirational and I value their patience. Appreciate their caregiving experience shaping and molding my children the best that they can be read more

From day one, I've had nothing but a great experience, with everybody at Children's paradise. As far as I can tell, my son has too. He just adores Miss Leanna, & Miss Natalie, his teachers. He has grown & learned so much, while being there. They are attentive to his needs, & are addressing any issues immediately. The girls at the front desk, are always on point & very nice. They always greet us with warm smiles & happy hellos. Miss Eva & her crew in the back are so nice, and warm. Miss Eva is always planning something, always letting parents know about resources, that are available. Good ladies, doing good work. Everybody always say bye to us, by name, when we leave. It's a great place, & I feel lucky to have found them. read more

I LOVE the teachers that work with my son...and the QPI program that is offered! I do feel that the administration is a bit unprofessional in their attitude, communication to parents, and for some their attire...there is a lady who wants to accentuate her breasts and thinks a dinky little scarf is professional, I understand if you got em flaunt em but this is a child environment... The admin thinks in a preschool/daycare environment HIGH HEELS is acceptable I see them hobbling around by 12pm which worries me because if there was an emergency I know they wouldn't be able to respond in a timely manner... I apparently was late picking my son up from school and they should have told me I owed the $9 that day...right?...no they told me a week later that I owed them and when I asked for her to show me what day she said it was to far back but it was from the previous week and she couldn't tell me how long he was kept I fought her on this by saying "if this was last week why wasn't I told then" after repeating myself a FEW times then it was waived but the next time I would have to pay later when I went to pick up my kid I apologized for the attitude I responded with, she said no problem the admin does not feel the need to feel sincere about anything EVER... I signed my son up thinking they were there for the kids NOT THE DOLLAR apparently I was wrong The menu is not really "home cooked" which is fine but don't make it seem like you put emphasis on what you feed my child if you really are just feeding them processed, high in fructose corn syrup food. It would please me if they switch to organic or at least a non processed food diet... other than these issues I am quite pleased:) read more

My 4yo attends the Brengle campus 5 half days and loves it. This is my second child to go to preschool and I can say that this school is A+ in my book. My daughter's teachers are attentive and caring, friendly and observant. The curriculum is exciting and age-appropriate with several extra-curriculars like cooking (!) and field trips (!!). My daughter has food allergies and the staff is super at being dilligent and attentive with her foods. Did I mention the meals are made on-site? Fresh and healthy-ish. :) I have yet to see any kids who didn't look like they liked it there, any kids with feverish faces and unwiped boogery noses, or neglected children. The play area is diverse, safe, clean and partially shaded. I cannot say enough good things about this school. Hooray for Children's Paradise! read more

My 2-year-old daughter attends Children's Paradise Melrose campus. She's been in the toddler classroom since September, three half-days per week. The tuition is quite reasonable for our area, though tuition has gone up a few dollars per week since September. I've been very happy with the general care, and my daughter genuinely likes going to school. I have good confidence about her safety, though all kids get bumped, bruised and scraped occasionally. I'm concerned about the high turnover rate of "teachers" in the toddler classroom, although all of them have been very nice. The toddler "teachers" are generally on the young side, straight out of college with little experience. But at least they seem to handle the children well. Classrooms are clean (most of the time depending on the teacher) and full of fun toys and activities. They also do art projects regularly. There is a nice backyard playground, too, and Fridays are water days where they wear their swimsuits and run through water. The kids don't always have the cleanest faces at the end of the day. I would like the teachers to pay closer attention to runny noses and such. The school is very inflexible with schedules. They will not allow you to (even occasionally) swap days that you need care but they have been accommodating with me if I'm late picking my daughter up as I commute to Orange County and sometimes have to battle traffic. Overall, I recommend Children's Paradise. They have a very nice facility and program. read more

This review is only going to be on the staff up front at the receptionist desk. My second review for the day care will need a different rating. The owner is not involved or interested in getting to know or greet parents so i can't say much about her other than she is not personable. The girls that do assist the parents with checking in and out as well as monthly payments are friendly. Eva G. who is the assistant director is really nice and friendly. She always greets me and my daughter with a smile. She manages the the stress from upset parents very professionally and seems to be concerned with finding a solution. Eva is one of the very few staff members that are friendly and able to answer my questions. There are several teachers that seem to have no interest in working with children and the very crowded class rooms serve a lot of over processed foods. However Eva is a great help and i can she has compassion for children and does what she can to improve the day care. There are just a lot of things that need to be done and is probably a lot to ask of one person. read more

This preschool has been very accommodating and compassionate towards my sons needs and I have been grateful to have both my children in a caring and clean environment where I felt they were safe while I had to be at work. My son was in QPI and my daughter will be starting QPI in a couple of weeks. The only reason I gave 4 instead of 5 stars was because I didn't feel like working parents hours were really considered during some of the planning (example, making a mandatory class at 11 am on a Wednesday is pretty much impossible since I have to be at work during that time). It would be nice if there was a later day option for the parents that can't easily take time off from work but do want to be involved, like me. The teachers have all shown that they care about my kids, beyond them just being "bodies" in their class. I would regularly get updates about their days upon pick up. Eva has been very helpful when we've run into any issues. My son left children's Paradise for the summer to go to the school districts summer program since he will be starting kindergarten this fall. It turned out to be a horrible mistake and things did not go well in that program, just in the first week. I called Eva, very upset about the situation and sort of in a panic since I needed somewhere for him to go since I work. Eva made it clear to me that my son was welcome back immediately and I was able to breathe a huge sigh of relief. That feeling was invaluable and I am forever grateful for that. Overall, this preschool is clean, the hours are great, the teachers and staff care and the environment is warm and welcoming. I would definitely recommend it. read more

I recently applied, my son is watched over by his grandma. But decided he is needing some type of schooling as he is falling behind for his age. I was called my Marisol so we are able to finish the process needed to sign him up and was unable to answer. I later called and left her a voicemail. It has been atleast 3 months and I cant tell you how many voicemails I have left and have not received one call back. This place is so unprofessional, and reading all these bad reviews I would rather have my son stay with his grandmother. Please dont waste your time, they clearly arent wanting the business and your son/daughter are better off elsewhere. read more

My son has been attending Children's Paradise for almost 2 years now. I could not be happier with this daycare. The facilities are fantastic, clean and fun! They are always having activities and parties and everyday, my son comes home with tons of new words he's learned. The staff are awesome and they really care about the children and the price is very reasonable. I can truly focus on work knowing that my son is in such excellent hands! read more

I have been taking my children since 2005. Starting off with my older children who are now teens. After they graduated pre-k and started kinder they no longer attended children's paradise. The teachers and staff where amazing during that time. Just a couple years ago I came back with my younger 2 children and it is an absolute mess. The staff and teachers have changed numerous times. My daughter who is in club house has been forgotten a hand full of times this school year to be picked up and transported. The staff gossip and never have a straight answer for anything. Constantly passing the bucket to someone else. I would not recommend this child care to anyone anymore. 10 years ago is was amazing but now its a mess. And I am am currently looking for other options. Be wear nothing they say during enrollment ends up following through. read more

My daughter is in the infant center and they are fantastic! Ms. Carolyn is so sweet and very attentive. She makes sure you as a parent are comfortable leaving your child with her. All the ladies in the infant center do an amazing job keeping the infants happy, fed and entertained. read more

My son started going to this daycare recently and will be returning for the 2018 school year. I can see that he has learned so much already. I'm so happy with his teacher who really pay attention to him and his needs. I am especially happy with miss Eva. She has been amazing! So helpful and on top of everything. Always calls to let you know what's going on and gets through the paper work process so quickly. Thank you children's paradise! read more

If there was an option for 0 stars, best believe I would have chosen that option. My wife and I started the process to get our child enrolled. We were told that there would be an opening for our son, and we filled out all of the paperwork to get things going. With only 1 week before school was to start, we went in ready to finish the process and pay the amount due (out of pocket), but without looking at any roster or computer, we were told with attitude by one of the employees that there was not an opening for our child. We believe that there must have been a change in management from the first time we went to now. Please do not contact me as I have found a better learning center for our son. read more

Here is m summary of m experience with Children's Paradise (albeit, a short one): 1. Parking at the Melrose location is a NIGHTMARE!!!! People block in other cars, the dumpster, and park in fire lanes just to drop off/pick up. Some parents even park in the shopping plaza next door and walk. 2. The QPI program does have a 1:8 teacher: student ratio, however, 27 bodies in one classroom makes for a chaotic environment. 3. The QPI program starts out very basic (i.e., teaching children the first letter of their first name, focusing on one letter for a week, et cetera). For a child that is academically above this, the program may be boring. 4. Children are always in the front office hanging out. Unprofessional. 5. I often heard conversations about "Where is _____ going to go?" Conversations about which classroom staff and/or students will go should be held behind closed doors. And, in m opinion, all staff and students should have a home classroom for stability and continuity of care. 6. I did not feel like m daughter was part of the school. I felt as if she was just another body. This is probably due to the fact they have many students and teachers. 7. On my daughter's first day of school she tells me she got punched in the stomach and sand don her pants. Unacceptable! I often witnessed children being aggressive towards one another with no redirection. Possibly due to the number of kids in the room. 8. Documents for the QPI program ere misplaced and asked for repeatedly. I am not okay with documents that contain private and identifying information being misplaced. And last but not least, after having a father nearly hit m car driving too fast entering the parking lot and asking him to slow down through the parking lot I was cursed out in the parking lot. "F-you, who the F do you think you're talking to, B****, get the F back in our car." My recommendation is this: If you can afford an academic environment, go some place else. If you have experience with other schools (good experiences anyhow), you may not like this school. read more

I don't review a lot, but felt compelled to write something about this particular Children's Paradise. My son is 4 years old. He started here in August '13. One day he came home with a pretty big, deep, scratch on his face. We were told nothing about it. I get it, he's a boy he gets dirty and he gets hurt, and it happens often. No big deal but I wanted to raise concern because there was nothing mentioned about it. They do have these "ouch" reports telling you if your kid gets hurt and why. At the very least, it's a courtesy. It also let's me know someone is watching. The next day we asked his teacher about it and it was confirmed he was playing with some kids and got scratched. Cool, no damage done. Another incident was he got a little bump on his head. We asked him what happened, he said he was playing with so and so, and fell and hit his head. Again, no mention. We called that day and they said they didn't know what happened. That he didn't tell them that he fell. Take note, I don't think it's a 4 y/o responsibility to report his/her injuries, but we let it go. A few weeks later, my mom picked him up from school and he had a pretty big knot on his forehead. It was already starting to bruise. My mom was pretty upset, asked the teacher what had happened. Now I wasn't there but my mom said they tried to tell her that they didn't know what happened and that if she was sure it didn't happen at home. My mom was pretty pissed, as was my wife when she found out. We definitely didn't send him to school like that. Again my wife called and the said that my son is a pretty tough kid and he plays rough and doesn't cry and that if he gets hurt he needs to tell a teacher. Makes me wonder if they are even watching the kids there? They also said that they did ask him about it and he said it happened at the park. My kid isn't a dummy, if you ask him what happened he'll tell you. We simply asked him how he got that bump that day when he got home. "I was running, and I fell and hit the my head on the stairs." It's not his responsibility to report injuries. Again, makes me wonder if anybody is even watching. We are not over sensitive parents. Our daughter went to Children's Paradise on Vale Terrace in Vista and we had no problems. My son has also attended a pre-school program last year at Temple Heights, with no problems. I have also volunteered there and, though it's not everyone, I feel like they are just going through the motions. Kids are just bodies there. Several times when I volunteered I saw other teachers/employees walk in the classroom and just gossip. Unprofessional. At any rate my wife had a meeting with the school administrator. We voiced our concerns, pretty much much as I explained it here, and her reply was simply, "I'm sorry you feel that way." Needless to say we pulled him out. After all of this I heard other horror stories about the place, but it's all second hand... I can only tell you our experience, and it was not a good one. I'd give them 0 stars if I could... read more

I sent this email to 4 of the administrators when they asked why I pulled my son out. I sent this email 2 days ago without a response from anyone what's so ever... There are a number of reasons for us leaving. I haven't been happy with the school for a couple months now and Monday was the last straw.  I had Brody scheduled to go from 8am until noon on Mondays and Wednesdays. However, I had been picking him up at 11:30 because having him sit in the dark while the other children were napping for that half hour between 11:30 to noon seemed rather pointless and well, cruel. On Monday morning when I dropped him off, he and I waited in his empty classroom for a half hour and no one ever showed up. There was no note, no phone call, no information for us as to what to expect or do. I wandered into classrooms until we saw familiar faces from his class. I was forced to yet again, leave him with another stranger in another unfamiliar classroom. This has become a pretty common occurance, getting there at 8am and no teacher. On top of that, it seems as though every few weeks, as soon as we do get used to a another new teacher, they are gone again and he is left with yet another stranger. It is not fair to him.  Now, back to his schedule. He is only there for 3 1/2 hours per day. In that time, he as 2 meals. Breakfast and lunch in a period of only 3 1/2 hours. I feel like I am only paying for him to sit and eat. I have already taught him how to eat. He is not learning anything. Another issue I am having trouble dealing with is the monthly billing. Some months I am charged $460, some months it's $380 and some months it is something else. I understand that some months have an extra week. But even that doesn't make sense as far as the totals for each month go. Again, no note, no phone call, or explanation for the extra charges. That's unfair to me. I've done my research. I have found a school that he can go to 3 days a week for 4 full hours each day and I will spend less than I do now. It is an academically based preschool, where learning is the priority. They have 3 year olds doing addition and writing in cursive. There is a professional musician there once a week to teach the kids how to sing and play instruments. They put on 2 concerts a year. It is just a better opportunity for him to learn. The teachers there have all been there for over 10 years, so he will always see a familiar face, and he will not be shuffled around from room to room. At this stage in life, kids need stability and consistency more than anything.  I am not trying to come off brash. You asked why we are leaving, I am just honestly telling you how we feel.  I gave my required 2 weeks notice on Wednesday and have decided not to bring him back for the remaining 2 weeks. He is not happy there and I won't put him through it.  Thank you, read more

Nice facility. But its all about the money and not your children. If you want to find angry under-paid and under appreciated teachers this is your place. The teachers are always frustrated and tend to take it with them in the classroom. Oh and watch out....because the teachers definitely play favorites with your children... read more

Dont waste your time coming here for enrollment. Can't tell you how many times I came in during my lunch to re enroll just to not to here from them. Left multiple voicemails and nobody can return the call. I would of appreciated a "you didnt qualify" or "sorry we're up to capacity" but they can't even give you that.... read more

I'm giving this review three stars because my son loves this daycare. There are a few problems I have with the facility. #1 being with how clean everything is kept there. My son has been to a few different daycares and at this one he gets sick by far the most. #2 is how dirty my son comes back home at the end of the day. I have had to throw out a lot of clothes due to stains. But like my son comes home happy, and sometimes doesn't even want to stop playing. The staff is all friendly and nice, and I feel like they genuinely care about my son, and not just about getting paid. Another thing I like about the daycare is they call me while at work and let me know of any ouch reports. Overall my son and I are happy with Children's paradise. read more

The last person to post explains, so very well, the features of the school, that I couldn't have said it better myself. To add to her comments, my 4 yo attends the Brengle location for preschool and also loves it. He is so excited to go every day and loves to tell us everything he did each evening. His teachers Miss Becky and Miss Elluz are amazing and so caring towards the kids. As a parent, they are very approachable and easy to talk to. Miss Becky is an angel and I am so glad that my son had her for his first teacher because he's starting school loving it and loving his teacher and school. And, to top it off, their "Preschool for All" program is free! They also offer daycare for younger children at a very reasonable price. read more

This preschool has been amazing to work with over the last 13+ years. As members of the law enforcement community and foster parents, we trusted the staff with "our" children always. When and if we ever had concerns, they were addressed immediately. There are several staff members who have been with the preschool since we started and we treasure any time our kids have been in their care or classrooms. The preschool is clean and tidy and recently had some renovations with great decor changes. I researched several preschools over the years and always found Children's Paradise to be a step above the rest. read more

Ms. Eva worked wonders getting my grandson in the Head Start program. As you can see by our rating, he had excellent care and learned a lot of great lessons at Children's Paradise. I would recommend them any day. Great place for child care! read more

I am absolutely in love with this school. Everyone here is amazing and they make me feel very comfortable of leaving my two boys here. Mrs. Eva Gutierrez is always in the happiest mood and seems to love her job. She is also extremely helpful and is always on top of everything by making sure things are not only getting done, but as well as making sure everything is done correctly . Thank you so much Eva! read more

I have never written a review before, but I feel obligated to give a true sense of Children's Paradise. My daughter age 3, attended the preschool/daycare for 8 months. First, my daughter in previous daycare environments would come home and express the new things that she had learned varying from songs, shapes, numbers, stories, etc. She never came home once in the 8 months she attended Children's Paradise expressing these things. I feel as though she was another body that made money and it was a daycare where the environment was disorganized and the children played with each other and weren't taught anything. There was never structure in the classroom and the kids could choose whatever they wanted to do as far as activities. Also, there were numerous occasions where she would have big scratches on her face etc., that she did not have before and I would ask her teachers what happened and they were unable to give me a reason.. or would say, "I think she fell in the grass." The teachers lack supervision and the majority are unprofessional and talk among each other, continuing on to the director, who is extremely unprofessional. When I first started taking my daughter for 4 months, they allowed me to pay for one day a week, and then I started getting charged more. I asked why this was, and the director said I signed a contract and even if my child wasn't coming two days, I would still have to pay. I told her I had been paying for one day a week and she said the woman working at the front desk should not have allowed this for four months. So, even if you are on vacation, had a baby, any reason, you will pay daycare if your child attending or not. She continued to be rude while my daughter was enrolled there about needed paperwork etc. It is obvious when an individual is passionate about their work but I felt her main objective was to make money whichever way was needed to do so. I would not recommend this daycare to anyone if you truly care about your child's well-being and education. read more

I would not recommend looking at this school due to their poor management of enrollment. I visited this location back in January and decided to put our soon-to-be-born child on the wait list. I was told that the time frame I was looking to start would not be a problem and there would be openings. Well one month before the start date I called in and was told that our name was not found on the wait list. Then I was told not to worry and that they would place my daughter first in line, they only needed to check in with enrollment and they would get back to me. Well a week and a half later I call back and I was told there would not be an opening until a month after the date I needed. I cannot believe how they run their business. First of all, the fact that their wait list for enrollment for all their locations is kept in a book rather than a digital file is beyond me. But most importantly, the false promises they make to reassure you that you have a spot in their program is so disappointing. When I finally got a call back from the director after I requested it, she was more concerned with the name of the person that I spoke with previously rather than the situation. She then said she could add us to the wait list...well I found that completely absurd seeing as how we were on the waitlist as of January. I can't imagine how they run the individual classes if they so poorly run their administration. As disappointing as this situation was, I am glad I will not have them watching over my child during her early impressionable years. Thank you, Children's Paradise, for leaving my family stranded a month before we needed to find a child care program. Just the thing I wanted to worry about before I returned to work. read more

One of my children goes to this preschool. We did have her in another one but we were offered a great free program. I was VERY worried at first but I will have to say I do like the school and the staff. The core teachers are wonderful and many of the assistants. Yes there is "better" but overall I think it is a wonderful program. It is all about you as a parent being involved and really finding out who your teachers are, being committed. My daughters teachers are the best I love all 3 of them. I am not sure of the others in the facility but I am sure they are wonderful too. read more

Highly recommend best experience with Eva G. Always responded to emails quickly informed me when I need a documents. I really appreciate everything she did for my daughter to start school there! THANK YOU EVA! read more

I have been taking my kids to the Melrose center for years.! I've loved all the staff until now. They have hired a new Head Start coordinator I believe is her position, Marisol. She is very unprofessional, very rude and lacks communication with the other staff members. Make sure you answer her questions or give her information she asked for. If not, she will harass you with dozens of calls a week.! Other than this new person, I absolutely love Childrens Paradise and the rest of the staff. read more

I have brought my kids here since they opened and have yet another to add to the list but knowing that Eva is there is such a great relief. She is the best! She is always available to help for any matter and a joy to work with. So helpful with everything and great attitude while doing it. What a comfort and great person to have around the children. read more

Honestly not even sure where to start. This place is a freaking nightmare. The most unorganized unconcerned staff I have ever encountered at any establishment, let alone a place that cares for young children. First let me start by saying I'm not the overprotective parent. My second child went here for a few months this year. I'm no first time mother with unfounded concerns. I don't even know how to sum this up without going on and on. First, as many parents do we applied for some aid to help with the enormous cost of childcare. The woman in charge of such applications submitted the application for the wrong year and didn't bother to tell us until 6 weeks later. The entire time we were paying full cost which we could not afford, anticipating a bit of aid to offset cost. When she finally called to inform us, she had no information as to what to do next. I asked her basic question such as when the last day of the year was etc, and she had no idea. She said she'd follow up which surprisingly she never did. When she straightened out the application and we spoke, I asked her how long my daughter would qualify for aid. She had no idea and again promised to follow up. Guess what? No call. The children are ushered from class to class with different teachers every morning. No routine. I've seen staff be so short and rude with very young children. They force the children to sleep for hours, and if they can't fall asleep they are told to sit there without moving or speaking for hours. They are 3 and 4. This is nearly impossible for children of this age. But here's the final straw, doubt anyone is still with me. On Friday I picked up my daughter... The assistant said, "yeah she's over there" and pointed at the sand box. I found her crying bleeding from her knee, elbow, and face. No one noticed. Now I understand kids get hurt, but no one noticed my usually very vocal, slightly hyperactive child in the sand box crying with blood running down her leg? No cool. Bottom line, never going back again. Don't take your kids here. read more

Oh my, where do I even start? Much like An L., I feel very compelled to write a review about this location and the experiences I've been through. I talked to the receptionist about pulling my son from the school because I didn't feel they were doing a good job. I came to Children's Paradise because of what I saw; a structured learning environment that actually had a solid curriculum, a chef that cooked them meals for breakfast and lunch, a small ratio of students to teachers, and the list could go on. I felt that this was the place for my son. Wrong. It's only been two months, and I put my two weeks notice in (Oh, make sure you read ALL of the fine print before you sign anything). So what is so bad about this place? -My son has learned nothing from this "preschool" (it should be dubbed a daycare). I was told they have a schedule to follow and they prepare the kids for kindergarten, but there is nothing. Unless you count story time as teaching the kids their alphabet. -The first day of school for my son, I picked him up in a different outfit than what I dropped him off in. That's fine, he slipped in mud and changed, but the teacher lost his clothes, and was unapologetic about it. After some questioning, and almost three days later, I found she gave my son's clothes to the wrong person. Again, unapologetic. Red flag #1 -The "chef" is missing. The breakfasts I've seen consist of teachers scooping cottage cheese out of a tub, mini bagels, and giving kids fruit for breakfast. Which is fine by me, but what they serve vs whats on the menu isn't always the same. I've never seen a home cooked meal in the 3 months my son has been there. -My son has complained to me that the teacher forces him to stay under a blanket during nap time, and he gets in trouble if he takes his blanket off. I mean, seriously?! If a kid is hot, you're forcing him to stay under the blanket? I told him to take his blanket off, and he told me he's scared the teacher will yell at him and he'll get in trouble. Unacceptable. Red flag #2 -There was an addendum to the contract saying all parents are allowed 1 vacation week, but if you signed up before November 2013, this doesn't apply to you? I tried to take a week off, and they told me I still had to pay, because the addendum didn't apply to me. Another red flag. -I put my two weeks notice in today, and told the receptionist to drop me down to part time days, instead of my normal full time days, and she agreed. But when the director came out, she had a meltdown. Let me tell you, she is one of the most unprofessional people I've ever met. I left feeling like I was forced to pay them, and her only remarks, aside from some rude comments, was "You signed the contract, you read it, you're gonna pay." She told me I HAD to pay because she's holding my spot for son, but when I told her to give his spot up, and I'll pay for the rest of the week, she told me I have to pay for the full two weeks. A part of the contract states that a two weeks notice was not required for "unforeseen" circumstances, and apparently nothing to them is unforeseen, especially unexpected financial problems. Now I understand I signed a contract, and I'm legally bound to abide it, but the route they took when I wanted to leave was completely unprofessional and appalling. All in all, I STRONGLY advise anyone to stay far away from this place. The education your child will get is the equivalent of a daycare, and its just a place to take as much money from you as possible. I will be looking for an alternative school that actually withholds the promises it makes. Oh, and I'm scared to send my son to the school for the next two weeks for fear of them treating him poorly. So what am I doing? I'm dropping over $200 for the next two weeks to not send my son to school, because even if he doesn't go, I still have to pay. Makes perfect sense, doesn't it? read more

Pretty disappointed with the center with their lack of professionalism procedures that they neglect to fallow when it comes to my sons court order custody. I'm pretty disappointed that such neglect is being ignore when it comes to my child's safety. As a parent I should not have to worry about things like this or me constantly reminding them that there is a court order for a reason!!!! read more