Worst clinic I've been to. They don't do their job right and take your money afterwords. Wouldn't…read morerecommend this place to no one.

I would just personally like to thank the front desk for feeling the need to remind me of the…read morecancellation policy, as I'm standing on the side of the road with a busted transmission and an inability to even make it to a safe place at this point, having her say "just for the future so you know you need to cancel 24 hours ahead of time" (yet I took the time to let you guys know I wouldn't be there) Obviously I would have done that had my transmission not just blown up in my face, while I've been waiting weeks for this physical therapy appointment after I was assaulted by 4 people. But I'm a little busy being in so much pain and trying to figure out how I'm even going to get off the side of the road to have you remind me of what to "do next time" is absolutely infuriating.

Best speech therapy location for the kiddos. I was able to see a change in my child after two…read moresessions here which is drastic. My child was able to express himself more and I can understand him better now. I am super grateful for the therapists that work here. I recommended every parent to come here even if they have a slight doubt of coming. I didn't think my son needs speech therapy at first but his preschool teacher recommended it, since she was able to spot out that when he pronounce certain vowels it's off a bit. My family was saying it's a common thing with young kids; I replied that it be common but it doesn't have to be the "norm". In my culture, therapy is seen as a negative and for your child to see someone for that it's not normal. I think it's absolutely normal and why not give it a shot then determine if it's the right then for your child. Every child that comes here is super excited for their session and never cries while leaving their parents for the 30-45 mins

This place is amazing. Everyone from the front desk, to billing, ownership, and the fabulous…read moretherapists are just top notch. My kiddo doesn't just like anyone and he looks forward to his therapy sessions every day. He's made huge strides in speech and feeding therapy too which I highly recommend. Do get there a good ten minutes before your appt so you can get a good parking spot. All in all, I give this place a 10/10.

Anyone considering Wesly Garden for senior living should review all agreements and contracts with…read morean elder attorney. The sales people speak in subjective and vague terms and make no firm commitments but suggest several things that are not supported by the contract you are asked to sign. For those who rely on spoken word and don't read the fine print they are likely in for a surprise. Their contract is very one-sided leaning heavily in favor of Wesley Gardens and weak in committing to responsibilities and obligations Wesley Garden can be held to. The cost to get on their wait list is $2000 non-refundable. In our case we were led to believe that although they could make no promises it would be reasonable to think in terms of 9-12 months. After 8 months we were then told t was currently we should expect about 2 years from that date and again in Dec 24 the expected wait time was still 2 years, (36 months from start of wait list, reminding me of the Seinfeld Chinese restaurant episode). My mother had visited and liked what she saw and heard and did not want to go anywhere else. We had signed up for a 1 bedroom. Some months in, a different more expensive unit was offered which we declined. They argued that we were offered and declined a 1 BR unit we had requested, and was evidence of filling some vague obligation, in fact it was a one bedroom plus den. The offered unit was not what was requested and was declined as it was more than my mother need and outside of her budget. When asked what percentage of the people on their wait list actually ever get into Wesley Garden I was told they did not know but that numbers and those statistics didn't matter. In fact at the time there were 200 people on the wait list banking them up to $400,000 which their VP said was needed due to the cost of maintaining this wait list. It seems the wait list is a revenue source of its own. It is highly unlikely they would not know what percentage of people on their wait list ever were admitted, but it does make sense why they wouldn't want to disclose it. I will be requesting the Attorney General look into their deposit policy just to make sure it is as fair and justified as they claim it is. Make no mistake, they are in-line with their one-sided contract, and I am not suggesting they violate their own contract. But seem to rely on elderly listening to the words they speak and not looking closely at the fine print that their lawyers have protected Wesley Garden very well with. Anything you are told verbally by Wesley Garden should be taken with healthy skepticism and ensure that everything you are told is documented in the contract. Then thoroughly review and understand the contract you are asked to sign (preferably with an attorney). This should especially be done with the $150,000 or more deposit agreement that you must pay.

DO NOT GO HERE. ZERO stars, if I could give that low of a rating…read more We had a horrid experience in the Rehab Facility. No PT evaluation for 6 days after knee replacement of 83 year old mother. She just laid in bed until we could find an alternate facility. Executive Director, Mark Hansen, was rude and most unhelpful. No explanation for why the PT department could not get their job done. And no leader willing to step in and help.

This was my first experience at the Covington Location. The front desk was friendly, kind and…read morecompassionate. I had a recurrence of Vertigo and this being a Holiday week, no therapists who specialize in this were in the office this week, luckily, the staff was able to get me in to see the Manager Conner who was amazing. He did an in-depth evaluation and a treatment to help alleviate the dizziness. He is extremely knowledgeable and I am totally confident that I am on the right track to getting back to normal. I highly recommend Olympic Sports & Spine Covington. Thank You :-))))

Everyone from the front desk staff to the therapists and the manager are top-notch professionals…read morethat are so friendly and compassionate and simply amazing human beings. I was wheel-chair bound for 5 years and then had 2 knee replacement surgeries over the past year and the kind people at Olympic Sports & Spine in Covington, WA were absolutely crucial to my recovery. The amazing staff were able to coordinate my therapy appointments with my mother's appointments (yep, she had PT, too) and resolve issues with my difficult insurance company. And it's so nice to go to a place where people say hello with a smile and know your name. I had the privilege to work with several physical therapists and even the manager. When I went to PT after my first knee replacement, my non-surgical knee wouldn't bend. So the therapists would sit on the floor while I was on the bike and would pedal one side of the bike with their hands so that I could pedal the other side with my surgical leg. They adapted exercises and came up with creative treatments for my surgical leg because my non-surgical leg couldn't bend at all. When I went back to them after my second knee replacement, they helped me achieve range of motion on both of my knees that exceeded my surgeon's expectations. I will be forever grateful to this wonderful group of people who not only helped me walk again but also gave me hope and kept me encouraged the entire way.

I was referred to OPT by the Proliance team at Valley Medical Center following a recent knee…read moresurgery. It's my first experience ever working with Physical Therapists and I couldn't be happier with the support and care that I've received. The office has a great atmosphere. You can tell this team not enjoys what they do, but are also closely knit. I have primarily worked with Sarah and Andrew who have both been outstanding. They are knowledgeable, personable and incredibly supportive. I highly recommend this office!

This clinic got a remodel recently and it looks great! Everyone here is super friendly and the…read morestaff clearly loves what they do!

I'm giving this facility two stars, and honestly that's being generous. The only reason it's not…read moreone star is because there are a handful of staff members who truly deserve recognition for the work they do every day. Before talking about the larger problems, I want to make sure the people who actually care for residents are acknowledged. Michael is one of the most compassionate CNAs I've encountered. He is sensitive, kind, and dependable. Residents feel safe with him because he treats people with patience and genuine respect. In an environment where people are often vulnerable and relying on others for help, that kind of empathy makes a real difference. Steven also deserves strong recognition. He is not afraid of hard work and consistently does his job well. What stands out most is the way he helps residents feel comfortable about their bodies during very vulnerable moments. Personal care situations can be awkward or embarrassing, but Steven handles them with professionalism and respect, which preserves people's dignity. Demetrius is another staff member who clearly works extremely hard. He is constantly moving--running up and down the halls at what feels like the speed of light trying to help wherever needed. The residents deserve better care, and the employees who work hard every day--like Michael, Steven, Demetrius, Wei, and Brandon--deserve far better support from the leaders

horrible place. My mom is very upset and unhappy with the care at this facility. Nobody ever comes…read morewhen she pressed the call light. They ignore her. And don't care about her well being. This place only cares about money and not taking care of the people there. From day one all they talked to my mom about is fees . She doesn't feel well and that's all they talked to her about is money then just ignore here after that.

These people are SUPER! I found them after I wasn't make good progress after a knee replacement…read moresurgery, and so switched P/Ts and came here. I was treated primarily by Karl and Danny, and they had all kinds of techniques for getting me back on my feet and doing normal stuff again! This is also a clinic for people coming back from work-related injuries, so they have a special room for people going back to, say, construction work. We also had some fun and laughs, and it all worked out very well. I give them very highest of recommendations. You can't go wrong at what's now called Physio Health!

I went to Physio Health clinic for PT both before and after knee surgery. I found everyone there…read more(from the front desk staff to the physical therapists) to be friendly, helpful, and knowledgeable. They always greeted me, remembered me, and worked with me to reach my goals. They worked with my complicated health insurance situation to make sure my treatment was covered. They have all kinds of equipment and it seems like they're constantly expanding and getting the latest technology. I also had massages there as well as chiropractic appointments a few times and all of the providers were fantastic. I highly recommend Physio Health! I'm very helpful for everything they did to help me on my journey to better health!

In my experience with Black Diamond facility, very little help getting me back to feeling "normal"…read moreafter neck injury due to car accident. What I got was way high cost treatment, lack of real interest in care quality it seemed, and no notice of my PIP reaching the limit, therefore putting me over maximum and billing my medicare instead w/o my knowledge. Now, it is all catching up with ME, having to do extensive research on who should have paid what. A threat of needing to pay medicare back or I lose it? When I went back they couldn't even find me in their system. The billing office refuses to send me information, so I'm left to figure this out on my own.

I don't want to focus completely on the negatives here. The PT assistants are both great. But in…read morethe short time I was there, I saw three really great PTs leave over what I assume was another employee who is the opposite. The same PT who wasn't my direct therapist, had me do some testing not related to my injury that injured my back and neck. My injury was work related and they seemingly couldn't get me out if there fast enough. They wanted to put me at another ATI for work place conditioning as they said was per L&I. My work injury lawyer said that wasn't necessary and if L&I needed it they would request it. My job title wasn't necessarily one that would require conditioning and physical work was maybe only 25% of my overall job at best and my position at the company I was with was eliminated anyway. Even after I explained this, as soon as I felt I was making progress, this same therapist was spearheading the therapist I was working with to test me to see if I was ready for this conditioning. Again I was injured while performing the testing. I assume since that therapist had chased out three others which connected well with their clients and we're actually not attention seeking drama queens, and they were now short staffed, they were trying to downsize their clients. Mission accomplished - after the second injury and not being heard, feeling like my care was not in my own control, I switched to a different location. My advice is do not go there. Maybe another location same company may be better since it's really one individual that creates this but it says a lot about a company that will let three great therapists go to keep one person that simply shows up.

Great care personalized to your needs. I went when I had neck and back issues and received…read moremassages. Some of my clients went for physical therapy and was also happy.

I recently had experience with their physical therapy services over the past few months due to some…read moresubstantial ankle and heel issues, both pre and post surgical. I gained more knowledge about my ankle / heel from them than I did my own doctors. The appointments, while tough, certainly did benefit me. They are also extremely helpful in also providing you exercises for home and even some that I could do while I work. Love the overall atmosphere and contrary to the fellow below, I have noticed teenagers and younger people just as much as older individuals. It's an extremely diverse community among both the clients and the staff.

I had the privilege of having Penny work with my 4 year old son for the summer. She was so very…read moreknowledgeable. I felt like she understood him more than any of his other speech therapists have. I couldn't believe how much progress he made within the few months he got to work with her. I would most definitely recommend her to anyone who has children in need of speech therapy.

From the owner: Our mission is to ABLE: Achieve Better Life for Everyone. Our speech services are for children,…read moreyouth, and their families in Seattle and South King County. We welcome clients of all abilities, cultures, and backgrounds that could benefit from speech therapy.