My son sees Dr McCalister and he is amazing! Very professional, kind and helpful. He helped us…read morethrough a few things...took his time and didn't make us feel rushed. He made us a priority and I really appreciate that;) We just saw Katelyn Liles and had a wonderful experience. My daughter has an extreme fear of needles and needed to have her blood drawn. Let's just say that she acts like someone is going to saw her arm off. Liles and her nursing staff were patient, kind, understanding and helped calm her. It took an hour to get her to calm down but they spent that EXTRA time to console her and we were able to get through it. My daughter walked out assured and confident that she got through this fear with their help! Thank you Oak Ridge Pediatrics for your kindness and beautiful loving staff!

Great office; great staff…read more In response to the 1 star rating that said they closed the reception window in your face-- this place doesn't have a reception window. Maybe you confused it with a different office. Some of the other pediatricians in town do have reception windows, so you were probably at a different place.

Overall I'm going to rate our visit and experience with a 4/5. It felt safe and like a good place…read morewe could take our newborn to get some clarity on things were struggling to understand (symptoms and behavior). +1 - cleanliness, definitely felt like it was taken care of and not run down or dirty +1 - location, a little out of the way but worth the trip +1 - staff, were generally nice and helpful at all parts of the experience +1 - quality of care, we definitely were able to walk out with some answers on things we had questions about -1 - check-in, had physical papers to fill out, not the greatest experience there. Did find out later there is a portal and that we could have done it in advance. Would have been nice to have known. Will definitely be back and am glad to have a place like this in Knoxville.

One of our children has always had quite a few gastro issues and we were referred here by our…read morepediatrician. It is a beautiful, modern building with easy parking and most necessary tech in-house. They are able to schedule kids fairly quickly for basic office visits, however you should plan to wait once you arrive for your appointment. Can't get an appointment when needed? From 2-4 pm, they do walk-in urgent care visits as well. We found this very convenient, as opposed to going downtown to Children's and paying ER prices. The providers are all great with kids-patient, gentle, and kind. I appreciated them asking questions and providing options/solutions that our pediatrician didn't consider. Our son was in a lot of pain and they persistently did scans and bloodwork to get to the bottom of the (non-obvious) issue at hand. The only reason for 4-star instead of 5? The wait for pre-scheduled appointments can still be lengthy and we were told our son had a cow's milk allergy a few years back, which we have omitted. His recent GI provider said a milk allergy not a thing and we would retest him to see what dietary changes are needed, if any. They called promptly to let us know the results of bloodwork and clearly provided next steps. However, we left four voicemails (called during office hours with no answer) before someone called us back to schedule the needed colonoscopy for our kiddo. To sum it up...thorough, compassionate care but a wait for appointments.

the drs are great but you can never get your child in for a checkup or sick visits. I've been…read moretrying to get my children seen for weeks, and we've seen more walk ins than we can our own pediatrician.

Staff is always friendly and helpful. I had issues finding a pediatrician that clicked with me and…read morethe kids, until we found Dr. Bell! She has been great to both my kids and makes it a good experience for all of us. She definitely makes me feel heard and concerns are addressed. We moved to this office when she did because she's the best! Dr. Agner was able to see my oldest when Dr Bell was away, and I'd also highly recommend her too!

Great customer service, great with my newborn and they are always more than willing to help with my…read moreconcerns, referrals and have quickly got me into an appointment when my little guy has been sick. Thank you Maryville Pediatrics.

My kids absolutely love there doctor and and going here the staff is amazing and do a great job of…read moregiving you all the information you need I wouldn't go anywhere else! The way the care for my girls is amazing the address any concerns you have and you can tell that they take pride in their job from the receptionist all the way to the doctors and nurses!

If I could give this place more than five stars I would! I had an accident while searching through…read moreboxes in a storage unit I fell, hit the corner of a bed frame and it cut my wrist pretty bad. I was alone at the time and wrapped my bleeding wrist and drove to the nearest hospital where after 45 minutes of not even getting back to triage I left. I wasn't sure if this walk-in clinic could help me because I knew I needed stitches but I thought I would stop and ask, so glad I did! After looking at my injury they immediately took me back and went to work on me. The entire staff was especially kind and helpful and I highly recommend this clinic!

Unprofessional and unskilled. It's a waiting game. My son waited an hour and half to be seen, just…read morefor a nurse to walk in and say, " I'm confused, I think I may be in the wrong room!" then waited additional time. The nurse practitioner FINALLY saw him, and sent him home without any antibiotics with a very bad upper respiratory infection. Needless to say, we went to an actual doctor where my son was prescribed antibiotics and soon recovered. The Practitioner is seemingly very uneducated at the Kingston ExacCare.

First off let me start by saying I'm glad this location is in close proximity to where we live. I'm…read morealso thankful they have late hours where we can come with a kiddo and not have to risk what comes with exposure in a full ER. That said, I'm going with a 3/5 for the first trip here. -2 - Check-in - you shouldn't have to argue with any receptionists about temperatures or what is considered good or bad on symptoms; we're here because we think there's an issue and would like to speak to someone past reception. If we weren't so worried about the kiddo I would have stayed to discuss the behavior with someone. Otherwise, filling out some electronic form never gets to the right people. +1 - cleanliness - it was clean in every area we were in +1 - location - close to home so yay! +1 - staff (minus check-in folks) - all the help once we were inside was great. The doctor on staff was patient and took time to address concerns. Will be back and am glad for the convenience, but will be prepared to deal with whatever the front desk experience may be. Glad i found out there is a portal to keep information up to date. Will update review if things improve.

If you're looking for an urgent care to run you off this is the place! My daughter was running a…read morefever of 103 and clearly had signs of an infection so we decided to head to urgent care. Upon arrival the ladies at the front desk were very nice and helpful. Although once we arrived into our room, it was absolutely filthy. The cabinets were covered in some sticky residue, the walls were also covered in nastiness including the one directly behind the table, and the table she was expected to sit on was covered in glitter. Thankfully I wiped down everything just incase my daughter were to touch it. After waiting for about 30 minutes we were told it was a viral infection without running any tests and told us "I will not be prescribing her any medications due to the fact i'm not her doctor". Needless to say this place needs to actually care about their patients instead of running through them like they don't exist. Start cleaning your rooms properly so viruses don't spread. Finally HAVE SOME EMPATHY AND STOP ASSUMING PEOPLE ARE DUMB. Honorable mention to the "doctor" also known as Mark McMullan, NP.

Kudos to Penny at the front desk in the ER! She was so kind and sympathetic. The front desk in any…read moreoffice is always hard, but Penny has the perfect personality for this job!

I arrived yesterday at 5 pm and I am barely able to walk through the front doors as I injured my…read moreback. Sat in the waiting area for 3 hours while my legs are progressively going more numb. One I finally got to the back, all the nurse did was come get me and drop me off. No intro or even checking if who she had was the right person. It was shortly after when Shannon Keating, NP, came I'm in and barely introduced herself. She would ask me a question and proceeded to talk over me when I tried to answer or she would just repeat my answer as a question. A CT scan and urine sample was ordered as well was some medications. She leaves and I was another 30 minutes before a nurse comes in to get me the medications and doesn't mention anything about a urine sample. An HOUR later Shannon Keating came back in check how I was and I explained I'm still in pain so she ordered another round of meds and then asked if they've taken me to CT and I said no. She states something along the lines of "well I'm about to leave. I hope they don't find anything on the CT. I have to be back here tomorrow." I thought that was a bit wild to say to your patient but Keating has no bedside manner so it isn't surprising. They proceeded to send me in a new nurse who I assume is going to be my night nurse. He had a real thick accent and I am unsure of his name but he needs to give up the nursing career. The first time when he came in the bring me the second round of pain medication was an hour after it had been ordered, he was speaking so quietly no one in the room could understand. He moved as such a slow pace trying to apply the lido patch causing even more pain and then proceeded to not even place it in the correctly spot. After he leaves, I become curious as to why I haven't been to CT or for my urine screening done because it's 1030. I called for my nurse to come in twice. The first time an African woman came to answer the call light and I ask for a wheel chair to go to the restroom because he was supposed to bring me one. At 11 pm I call again because one was never brought to me. Once the African male nurse finally decided to bring me the wheelchair, he pushes me to barely inside the room and leaves me across the room from the toilet. No offer to transfer me nothing. I cannot transfer out of the chair alone by myself. It was about 15 minutes of me trying alone and waiting afterward for someone to come. Once no one came, I had to use the wheelchair as a walker to walk down the hall back to my room alone. I have 2 females with me, one being my partner one was my sister. Either of them could have help me in the restroom if he felt uncomfortable and even then, that's part of the job. Helping people. 1130 rolls around and he comes back to my room and collected the sample. I asked how long it was going to take for them to come get me for cT because it's been almost 4 hours since it was originally ordered. Instead of answering, he turns and walks out the door. Not a single word spoken when I asked you a question. I immediately hit my call light because that's not how this is going to work. He comes back in and is trying to mansplain what a urine culture is. I am in RN, wearing scrubs. I'm not asked why it's being down I'm asking how much longer. He finally asks if I want to speak to a provider. I said yes and hurry up. 1140 something a new provider walks in and I explain to her what's happened and that I no longer want the African man on my care and if I'm not on my way to CT by midnight, let me sign and AMA and I'll go somewhere with medical staff who give a shit about their patients. I find out they just expect you to know to go to the bathroom on your own for the urine sample. I've never had that at a hospital. The last half my experience was not as horrible and I was finally out of there at 115 am. You all need to get it the hell together. As a medical professional, quit hiring people who can't interact with people. That was a fucking terrible experience and I can honestly say I'd rather die than be sent back to Parkwest.

I will NEVER have another surgery in a day surgery center. My own fault for giving them…read more"benefit of the doubt", and hoping for a better outcome. I only gave the second star because they were "nicer" while treating me horribly! I was the last patient of the day, everyone wanted to go home, but my oxygen levels were low and I continued, in and out of sleep, to tell them that something was wrong. Instead of treating me, they gave me a plastic breathing apparatus, put me in a wheelchair while still half asleep and vomiting, and took me to the car so that they could call it a day!! The ironic part to all of this, is that I explained to them the reasons for my anxiety upon arrival! They smiled and claimed to be different. Well, the only thing "different" is that they treated me like garbage with a smile on their face. 48 hours post-op, and my oxygen levels are still fluctuating between 91-94!! My own fault, and a problem that I will have to handle alone. I cannot stress enough my advice to forego ALL day surgery centers!!

Had hernia surgery by Dr Weast excellent job, explained everything well.Surgical team was very nice…read moreand friendl. Pre and post operative care was my nurse Rhana a very nice and caring lady, who was wonderful throughout the entire experience. Recommend highl.