Great experience and service. Answered their phone. Called back when needed. Everyone there is a…read morewonderful dog friendly person. We had our mixed terrier Sammy groomed and bathed. Very fair price. We will be back. Thank you!

WILL NOT BE BACK. I just moved here and wasn't able to get real world recommendations so I relied…read moreon yelp to help me find a spot for my dog. I was told that my dog WOULD NOT be allowed in "group play" being that he is over 7 months and not neutered. I took him to the vet to get the vaccinations required to be at daycare. At first I was happy to hear that an accommodation could be made for my dog to interact with humans and get out for some potty breaks. I only needed 3 hours to take an exam. I brought in his breakfast and came back 3 hours later to get my dog. When I walked in his food was still out in the lobby.... The employee or owner (unsure) who greeted me asked who I was there to pick up. I told her my dog's name and she said "wow he hasn't been here very long. I haven't gotten a chance to meet him yet." I thought that was bizarre... then what was he doing? 2 days later I received his "report card" which included the photo I posted below. My dog was in fact in group play. Not only could he have gotten another dog pregnant... he came home with kennel cough. Another vet bill later he is okay.... But still. What on earth are they doing in there? How many other "accommodations" are they making that aren't kept?? Maybe another dog didn't need to get a bordetella vaccination and that's how mine came home with it? I don't know but a 30$ stay for 3 hours (including the price to just make an account) plus over $300 in vet bills later. I'm not happy and would never recommend this facility to someone. I truly hope no one came home with puppies because I know that is a lot more than $300. PSA if your dog stayed here on July 14, 2025 they may also have kennel cough or be pregnant.

This place is absolutely awesome. From the moment I called to the moment I walked in the staff were…read moresuper friendly and nice. Everyone I encountered really enjoys working here and loves dogs. Highly recommend!

From the moment I called this facility I knew I found the right place. We had to bring our dog…read morewith us on our trip to Tennessee since our kennels were booked solid at home. Calling smoky mountain pet resort they were so friendly and informative. We ran into some issues coming down with the weather and the bad drivers. Calling the facility they were very understanding and helped us out. The outside of the facility was deceiving since it looked like a warehouse. inside was super clean and welcoming. This is a family owned and run operation. There are several generations running this kennel. Their love of dogs is very clear. Our dog enjoyed his stay and was pooped out on the way home which is always an indication for him that he enjoyed his time.

Laura and Tom are absolutely the best!! Having 2 elderly dogs and chickens, out of town travel…read morewould be impossible without Laura. She is professional yet compassionate, highly capable and caring. I did not have a single worry about my pet family while in the care of Off the Leash. I now have no stress regarding my pets when travel opportunities pop up. We will definitely be using them in the future. I would recommend Off the Leash to family,friends, anyone wanting top quality care for their animals.

We have had the privilege of using Laura's services multiple times now. Before she was scheduled to…read moresit the first time, she came out to meet us and our "babies" (2 Saint Bernards and 2 cats). Since these are our "kids", we are very particular about who watches them. All of the pets took to her right away! She was down on the floor lovin' on them and didn't even flinch when the Saints slimed her. The first time she came to pet sit, our male Saint was very standoffish, borderline aggressive. Laura stuck with it and now they are the best of friends! We unfortunately had a water leak; she called us right away and helped any way she could since we were out of town. She sends us texts throughout the time she is sitting to let us know how things are going and how the babies are doing. Her prices are very reasonable and competitive with other sitters in our area. It's great not having to worry about home when we're gone! We would definitely recommend her services and will continue to have her sit for us!!

This is definitely the best boarding facility in the area! We have left our dog Cowboy twice, and…read morewe never have to worry about his care one bit! They send a video of our dog playing outside every few days which is so comforting to know he is getting top notch care! The staff is wonderful!

This is the best pet boarding and daycare establishment that we have ever been too! The facility…read moreis large and clean with plenty of space for dogs to run and have fun. They also offer quiet spots during daycare for each pet to have some personal downtime. Our pet has daycare twice a week, which allows him to socialize, meet other dogs and, get fresh air! We've been Extremely satisfied customers for five years!

Cally and her staff genuinely love our pets . Kelly's gives the best grooming and overnights then…read moreanymore

Cally and her team was polite and down to earth. After reading reviews of any business, you gather…read moreinformation about their past and make a go no/go decision. After dropping off our 5th member of the family and picking them up, happy, I give Cally and company 5 stars for being truthful about their past history, at present of how they cared for our furry friend, and with how I will be using them numerous times in the future. Texting back and forth is their preferred way of communicating as it allows them to maximize their time with the faculty of guests and their two-legged customers. The response isn't always immediate as such, but they always reply. In-person, you get a good feeling for the business and they have a nice selection of products and services. If you're looking for a nice hometown business and appreciate personal direct updates, go with Cally's.

Very professional. Owner answered all our questions in care facility and care. We look forward to…read moretaking our little four legs there to have a play day to see how it goes.

I had my dog boarded at the dog stop maybe 4ish times. What I initially liked about it was the add…read moreons they had. My dog can't play with other dogs so I liked that he got to do something fun each day. One time I picked him up and he was covered in pee - which tells me they were not giving him enough chances to go to the bathroom. Not to mention, he was supposed to receive an exit bath which clearly didn't happen. I had to throw out everything and immediately come home and bathe him. They also forgot to send home his medication. I spoke with the owner, he apologized and offered a free exit bath next time. Since they still had his meds I decided to give it one more chance. I dropped him off for boarding and when I went to pick him up no one was at the front desk so I waited. I could hear someone screaming in the back and loud banging noises. Finally she came up to the front desk sweating and looking disgruntled (like she was just yelling at dogs). She saw my face of shock and she put on a smile and was overly nice and complimenting me. She went to go get my dog and when she was in the back she AGAIN started yelling and banging on something telling the dogs to "shut up!!!" I got my dog and left asap. She is not the type of person you want to leave your dog around - her anger towards them was scary. Dogs bark - that's just how it goes. There was nothing to make me believe the dogs were doing anything wrong other than barking because she was primarily yelling at them to shut up and be quiet (as if that would help). DO NOT BOARD YOUR DOGS HERE! You have no idea how they are being treated and if she would do that knowing someone was standing right on the other side of the door - what would she do when no one is watching?

Bentley was looking great when we picked him up. A bag of treats and a report card was great!read more

We left our cat here during our honeymoon and it was great! They were one of the only places in the…read morearea that took cats from what I could find. We got caught in traffic and arrived later than expected but the staff was very understanding. When I texted them to check up, I got a quick response. The report card was very cute and a great way to see how he did during his stay!

I don't even know where to begin. He is absolutely amazing. He absolutely knows what he's talking…read moreabout. He knew stuff about my dog that I already knew but hasn't said yet with her anxiety and stuff and he figured out what was going on and how to fix it immediately he took both of my dogs gave me a great discount was so amazing. Absolutely 100% recommend Truly please bring your dog here. also will update you every Thursday with photos of your puppy and how they progress. This is a photo you sent me of my puppy. Super happy made me feel ease

From the owner: At MLK9 Knoxville, you will receive a very personal service with a huge product. Your relationship…read morewith your dog is something that we want to improve through clear communication and expectations. Your trainer, Andy, has handled and trained thousands of dogs with tremendous results. From high level service dogs, gun dogs, to basic puppy programs, we have you covered. We train any breed, any age, and any behavioral issues. Call us today for more information on how we can help you and your dog!

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

Dan has been our "Pet Whisperer"since 2016! We have had a wide variety of critters over the years…read more Dan went well above and beyond to take care of all my babies especially Ace. Although I have had many sugar gliders over the years Ace was my first. Dan took Ace for walks with the dogs, had a special diet, steam baths, and had to administer medication. Which is not easy with a tiny little exotic pet. Dan has had to syringe feed baby bunnies. I'm excited for him to meet our ducks Lunch and Dinner! Thank you Dan for the peace of mind knowing my babies are well cared for throughout the years!

Dan is terrific! We never have to worry when we go out of town because we know Dan will be there to…read morecheck on and feed our kitties. He is reliable, affordable, and makes the entire process super easy. We feel incredibly fortunate to have found Hooves and Paws!