I will not be returning to chili's. Nowhere does it say upon entering the restaurant that it is pet friendly. Nowhere does it say in the amenities that pets are allowed. The table across from us had a dog dining with them. Not a service dog. A pet dog. Apparently it's legal in Georgia as long as it's in the outdoor dining area -which Chili's does not have. What if the dog jumped on my steak while I was eating? Too many "what if's" for me to be comfortable with. read more

Order several appetizers for carry out... No chips with the artichoke dip.. really? Trash. Watch your carry outs! Didn't realize it until back to Doctor's hospital in the room... sigh. read more

Food was just not good at all. The chicken pasta dish was bland was just running with oil and juices. The southwestern roles were horrible. However, my girlfriend thought they were good. The bread was hard and overall it was just not an appetizing meal at all. I would never go back here again. read more

I love their Fajitas, but the service is horribly slow, up to two hours at times. I haven't been back due to the slow service.

I took my wife and baby here on NYE, 2017. The black hostess would not let us, a white family, use a highchair for our infant daughter at a booth, despite us having done so in the past. There was a black family using a highchair at a booth about 15 feet from us. We took photos as proof. This is blatant racial discrimination and is unacceptable. The manager was "unavailable". Our waiter told my wife that her taste in cuisine is "wrong". We will never eat at this restaurant or any other restaurant owned by Brinker Restaurant Corporation ever again. I strongly recommend avoiding this restaurant. read more

I'm happy with this Chili's, especially compared to what it used to be. It probably helps to date one of the shift leaders service-wise, but the food is good and I love the redesign on the menu and the dining room in the past 12 months. I made my mom go back, she hated it previously, but even she's impressed by the improvements they've made. I would definitely feel comfortable taking friends or family from out of town to this location for a meal that is familiar and tasty, and the service is as good as anywhere else in town. read more

Just like the Chili's in Evans... Not really anything special, typical chain Restaurant. Not real sure why, but chain restaurants like these have been seriously declining, while raising the prices. Of Course I will probably come back, I mean if for nothing than their Chips and Salsa...which is one thing that has truly remained the same. read more

We went to this place only because Logan's next door was so crowded. Food was decent; I ordered the full rack of Dr Pepper ribs, and I was sufficiently satisfied. We also got the chips with salsa and guac. Those were good too. The problem is that all our plates were overpriced in my opinion. $17.99 for a rack of ribs and like $10 for the chips. Ridiculous. Our waiter provided good service, but he brown-nosed a little too hard by asking us if everything is ok every 5 minutes. After tip, the meal came out to a little over $65 for a group of 4. Jeebus, This is the reason why I don't eat out every night. read more

For my low-carb diet, I order the bacon cheeseburger without bread and garnishments then get a delicious side salad instead of fries...Yeah, the way I order ain't pretty as far as presentation goes but the food is delicious...their homemade pickles are awesome! read more

Walked in on a Sunday afternoon around 3. There was a wait for tables, but only a couple people at the bar. So, we walked to the bar to sit down. The hostess comes running up to us and chastises us for bypassing her. She says "so there will be 2 in your party"? To which I replied, " we need to be seated by you to drink at the bar?" I was embarrassed and confused. She was out of line. Maybe this was her first time in a restaurant. After that things were fine. The bartender was good and the food was great. read more

Had lunch today and outside of good food, Billy Neal,, our server, was amazing! I wish him well in Asheville and hope that Chilis hires more like him. read more

Chilis has changed so much over the years!! Too much!!! The food seems...fake. I remember loving the fries at Chilis...they used to be seasoned and delicious. Now they are always cold and unappetizing to even look at. The food used to be served in baskets. Now it is served on weird square plates with fries in metal baskets. I keep convincing my husband to eat at Chilis but this was the last time. Our waiter was very kind. However it does not make up for cold disgusting food. read more

Had to send both our steaks back due to them both being rare. When we got the steaks back they down sized my husband's to a 6 oz from a 10oz (his ended up the same size of mine) and it was overcooked (super dry). Mine was still undercooked but I wasn't about to send it back again. Server forgot both added on items (extra side and drink). But at least she was nice... We won't be back. read more

Unprofessional, took well over an hour for our food, kitchen staff cursed and played near customers. One of the kitchen staff told couple across from us not to tip the waiter cause they asked her for some extra napkins. James was also our waiter and was the thing good about our experience. 4 of us got food poisoning. Awesome place for unprofessionalisom, food poisoning, small children to hear foul language. First and last time. Manager did offer free coupons but I declined almost 24hrs later and still suffering with severe cramps and vomiting so I appreciated the offer but never want to feel this sick again. read more

By far the worse Chili's I've ever been to. I was given a dirty cup twice, dirty appetizers plates. Shirmp tacos were way to spicy and watery. Bathroom was not cleaned. I will not go back nor recommend it to my enemy read more

Excellent service & great food. Tonight was my first time here & I'll definitely be back

Wonderful waiters and service. The food was horrible. I hate to say this but I've only eaten there once and there will not be a second time. But the atmosphere was great. Just terrible food. read more

This restaurant has a bad roach infestation. I thought I'm the only one who experienced it but you'll see similar comments from other users in TripAdvisor. The restaurant needs to address this. read more

Worst experience. We went on Sunday after church and had high hopes of receiving quality service since there were only three of four other tables with people. Our server was Coco and she delivered the food but disappeared completely after that. We asked the hostess to please ask her to come see us, she never came. We had to ask two other servers to give us drinks and napkins. She showed up 30 minutes later with fresh drinks but at this time we were finished after having to go find our own to go boxes. Our ticket on was also wrong and we told her so she left to go fix that, she did correct one of the two things wrong but after she did not bother to return we just paid the overage and left. Coco obviously doesnt need tips to support herself because she could careless. I will not ever go back to this restaurant. read more

Best Chili's experience of my life!!!! John was the greatest server ever! He noticeably had many tables to take care of, but still provided us with the best service we've ever received at any restaurant! Very attentive and always made sure our drinks were full, and we were satisfied with our meal. read more

When I went to the Chilis restaurant on Robert C. Daniel Parkway I was totally satisfied with the whole environment, the service, the promptness of my food while it was hot, and the fajita was really smoking (meaning actually heat smoking) when they brought it to the table and the free desert for my birthday was the best. The Molten Chocolate ROCKS!!!!! read more

Chili's is always clean,food is always hot.We seem to always get a great server.We haven't had a problem yet.I love all the food.Bathroom's are always clean.I really enjoy my visit every time I go.... read more

For context, this was an online curbside order. I live about 15 minutes away from the location by car. The ribeye steak was half fat. The cooking was variable throughout the piece, which meant only portions of it was actually med rare as ordered. the edges near the fat were almost rare, and the center was medium, bordering on medium well. It was also so heavily peppered (with black pepper) that I could barely taste the actual meat. The broccoli didn't taste much like broccoli due to the fact that it was drowning in steak juice. It was steamed to death so it broke apart whenever I tried to spear a piece with my fork, and at least one piece was half-yellow and underripe. The loaded mashed potatoes tasted remarkably like wood-shavings flavored with potato (reminded me of old school instant potatoes), the cheese was unispiring and the bacon tasted like bac-o-bits. The garlic toast had absolutely no garlic flavor, and was spongey and slightly chewy, sort of like liberally buttered cheap texas toast. I ate all of this only because I was extremely hungry. I'm very disappointed, considering I used to love this Chili's location, partly because the food was really good and because they were really kind (and gave me a free root beer while I waited for my curbside order 2.5 years ago because it was 110 degrees out), and I used to go pretty regularly. read more

Food wasn't the best. Service was slow. The waitress kept apologizing but didn't offer anything to compensate my inconvenience. Had to have my order redid over and the food came out cold. Worst $30 ever spent. Tea was excellent. Kids liked the food. read more

This chilis has major managerial problems that starts with the screwed up owner. They have had good bar tenders and servers but the constantly loss them because of dum decisions today they have decided to stop filling up beers. They told the bartender that they have to fill up two fingers below top. And when confronted the manager had a bad attitude. I fell like if we pay for it we should get it. Not going there again. read more

This was not a very good experience at all. The restaurant had very few people and our food took over 30 minutes. The turkey burger was like leather and not really edible. my daughter's meal was not much better. Side of broccoli was not really cooked. We told the server however I said didn't want to wait for another round of food. We will never return to this restaurant. read more

We were very disappointed with our visit at this restaurant today. We traveled 2 miles off the interstate exit, looking forward to the chicken fajitas! They were not hot, appeared to be reheated. Tortillas were not warm, toppings didn't seem fresh-not appetizing at all. We had soup combo and the tortilla strips were stale. Restaurant appears to be an older building and not maintained; wasn't clean. read more

Very good experience! Food was very flavorful. Price was reasonable. The best part was the service ever server was very friendly and attentive. I would certainly come back to this location in the future definitely worth stopping by if you're in the area. read more

my friend and i went during a super busy night, and were a little concerned about the wait time (45 minutes). however, we were able to hang out the bar area (self seating) and find a booth rather quickly. the staff immediately cleaned it from the previous people, and continued to be super attentive and nice the entire time. we forgot how busy the restaurant was because our waitress was so super friendly and kept checking back with us to make sure we had everything we needed. i am not usually over impressed with chilis, but our night out was fantastic!! read more

Usually love this place. Last time we were there, we had an unpleasant experience, and issues with the BOH manager. I talked to corporate about it, and was told the general manager of this location would call me back. He did so the next day, in which I missed his call that he made on his personal phone. I called back, and he answered. It was kinda I told him who I was and he was very apologetic. He told me he wanted to make it up, and was sending something by mail. The ETA given was that upcoming Saturday. Well, that was almost two weeks ago. Kinda sounds like he was trying to get unhappy costumers off his case without actually fixing anything. read more

Food was pretty good, but they do NOT take chili's rewards. Lame. I want my molten lava cake.

Arrived for lunch one Saturday afternoon with my 4yo son. They were not busy at all. After we were shown our table, I watched as 3 more parties were seated, had their drink orders taken and delivered and still no server to my table. I asked for a server and received prompt service there after. A manager nearly delivered the wrong food to my table and the table across from us complained that they did get the wrong order. Not sure what was going on there. read more

Chilis is not as good as they used to be! I was very disappointed! My patron margarita didn't even leave me feeling relaxed, just like drinking mixer only! read more

It doesn't matter whether we choose curbside or dine in. The food and customer service is always the same. Great! Great! Great! Eating out can become an expensive ordeal for a family that is on a budget. Whenever we make family time and choose a place to eat at. It's always Chili's because the prices are reasonable and we have never been dissatisfied with the food. read more

Eating at my local Chili's is like a little piece of home. I miss Texas and since Chili's originated in Texas I am able to savor a little of bit of Texas flavor every time I eat there. No one else in Augusta knows how to make nachos and biting into Chili's Kickin' Jack Nachos makes me smile! I love the variety of menu items, the $3 margatitas (everyday) and the Happy Hour appetizer specials; and my favorite special is the Two for $20. Oh, and did I mention the Jalepeno Bacon Burgers, yum-I'm on my way! read more

We love Chili's because we can take our 2 year old with us and have a great time. The service is great and the atmosphere is as well. We love the food. The salads and burgers are awesome. Always a great time at Chili's read more

The Chili Hotness is the new wave hitting town. When you stop by, take a dip in some smooth Queso or tingle your taste bugs with the Southwestern Eggrolls. Then if you really want a crowd pleaser, I recommend the smoking hot baby backs (numerous flavor selections available). Nothing can top off dinner like a huge mountain of Chocolate Chip Paradise Pie; it is to die for. And of course you can't leave out the thirst quencher. There are so many to choose from, but my all time favorite is the Jamacian freeze. Stop by your local Chil's and don't forget to invite me. read more

I find myself eating here a lot late afternoon or for a late supper. Food is ok and service is too. Seems to have a high turnover in waitstaff but i usually am satisfied with the complete experience. read more

WARNING: FRAUDULENT CHARGES!!!! Main problem I had was that I went there for a Veterans day meal and ended up tipping about four TIMES the amount I was billed because the meal was good and they were very busy! I find out today that they had changed my total on my debit card to reflect a mistake that I had clearly marked thru with the correct number!!! I wasn't a shitty, ungrateful customer who tipped poorly! I tipped rather well, (almost $12) just to have the manager tell me that he would credit my debit card and he'd deal with it. I told him that this was not a simple mistake, this was INTENTIONALLY done. He refunded me the overcharged amount and said that's it. The manager sure does a good job shielding his employees and excusing their behavior! I will NOT go there and will recommend that all my friends, family, co-workers not go there either because they will rip off any service member that comes in hoping they overlook their fraudulent charges. read more