Robert was prompt and upfront. He has great customer service and reasonable prices. My fireplace…read morelooked amazing after the good cleaning he did. I highly recommend Robert's service. Thank you!

Fair price for sweeping my chimney and adding a screen to keep out the sparrows in the Spring.read more

I needed a professional inspection of my chimney. SG sent out their technician who was not only…read moreprofessional, but personable as well. The guy put a camera down the chimney after cleaning, to make sure it was in good shape. Man; I am impressed.

I would highly recommend this company! they are professional, hardworking, right on time, friendly,…read moreand do very high quality work! ask for Nathan!!

Very professional! Brandon and Caleb installed a fire insert with stainless steel liner. Very…read moreprompt with communication and installation. This company cares about detail, and takes pride in their work. I recommend this company. Happy customers Eureka Springs Matt and Jess

This company provides chimney services. Compared to other…read moreservices in the area, this company provided stellar services with a great attitude. He was professional and kept the area very clean while he worked. He scoped the chimney, cleaned it, checked the cap on the roof, and cleaned out the dryer vent for an additional fee. It was super neat to watch the snapshots of any cracks or piled or scorned soot as the camera went up through the chimney. I am very pleased with the work that was done.

My fireplace would not stay lit so I called Northwest Chimney. They came out and turned my…read morefireplace on several times to watch it go out. They told me it was the thermocouple and since my fireplace company was no longer in business, they said they couldn't get a replacement and that I would need a new fireplace. They said they sold them. Charged me $175.00 for doing nothing except give me incorrect information. I called another company. They came out and cleaned my pilot light, charged me $125.00 and fireplace has worked perfectly ever since. I would advise against using this company.

I enjoyed my first experience with Northwest Chimney but my second year working with them was not…read morepleasant. They raised their prices significantly and proceeded to tell me I needed to spend $6,000 to fix my chimney, although the previous year they said everything was great. I recommend Ozark Chimney Co (on Angi's list) for chimney repair or Northwest Arkansas Chimney for a less expensive clean!!!

I received excellent service from Top Hat. The lady who scheduled me on the phone was friendly, and…read morethey got someone out to see me in about a week. The gentleman who inspected my chimney and cleaned it did a thorough job and took the time to explain the chimney situation to me (the house is new to me). It felt like money well spent, and I will be having them back for routine maintenance in the future.

Just had our wood burning stove cleaned and inspected. Your technician 'James' did a very thorough…read morejob and explained what he was doing and answered all my questions. Very professional and spotless when he left. As usual, we are pleased and feel confident we'll be safe next heating season. Thanks!

They do an excellent job with our chimney cleaning each year and always have so many beautiful…read morestoves when we have come by the store to pick up supplies. Services are priced well and everyone we've spoken with has been so kind and helpful!

These guys are great. Went in last week and they knew exactly what I needed and it was instock…read more Will continue to do business at Hearth and pool. Will recommend these guys to everyone I know. Thank you Bailey.

This family business is excellent. Mr. McMahon called me to schedule and kept me updated when it…read morechanged slightly. I was impressed by his customer service skills. From start to finish I could tell our home was in expert hands. They handled the duct cleaning professionally and took care of all the loose ends, especially the debris. They gave me follow up instructions and I appreciated their advice. I would heartily recommend this business to anyone. They specialize in many different areas. Please look them up when you need professional done right.

Great service cleaning my Chimney..they were quick, thorough and very reasonable price..read more

Excellent job Tyler! One of best service calls ever! My…read morefireplace looks and works like new! Very reasonable on costs of work. Highly recommend and would use again.

From the owner: We specialize in gas and wood-burning fireplace installations, reliable service calls to keep your…read morefireplace in top condition, and premier customer service. Please note: We do not offer chimney cleaning. Locally owned and operated, we proudly serve NWA and surrounding areas. For professional fireplace services in Northwest Arkansas without chimney cleaning, trust NWA Pyro Pros. Get your fireplace ready for the cold months ahead—call or text us today to schedule your service or installation!