Tim was great! Super friendly and did an excellent job. I had just bought a new house that needs a…read morelot of work and it was unclear when was the last time the ducts were cleaned (if ever). He explained everything else I needed to do and gave lots of home renovation recommendations for my new home.

I had NWA Duct Cleaning service my 16 year old home. They did an amazing job at a very fair price…read more He showed me before and after pictures of my ducts. I couldn't believe the difference. They were respectful to my home and my family too. I have horrible allergies and I can honestly tell you that I can tell a difference. I 100% recommend them.

They are good at finding the problem with your system and finding a remedy. They treated me fair,…read morecame out same day.

When my heat pump stopped working on a very hot summer day I called several of HVAC companies and…read morenot one was available on that day. Finally I reached out to Aire Serv and Scott A arrived in the afternoon. He diagnosed the problem, explained it to me, and arranged everything so both my heat pump and hot water heater were replaced the same day. Joey and his assistant worked till after dark in the extreme heat to finish the task. I also dealt with DJ who arrived later on to install new thermostat and check on the operation of the unit. All four technicians were prompt, efficient, very professional and polite. I communicated with Lynn through the emails and have nothing by praise for her, too. I highly recommend this company.

Offers great service and very transparent. I highly recommend this company for any hvac services.read more

During the recent cold snap that came through, our furnace went out. Anderson Air responded…read morerelatively quickly, getting a technician on site that Sunday afternoon who diagnosed the issue as the heat exchanger. It clearly had cracks rusted in the pipes and needed to be replaced. Monday - the supply house was closed Tuesday - the part was not in stock and had to be ordered Wednesday - heat exchanger replaced, then realized the control board had a short that also required a replacement Thursday 3:30 PM - finally got the furnace working again. We have 4 small kids at home, and my wife is pregnant - we were without heat for 5 full days, and Anderson's response was not urgent. Subsequently, the Heat Exchanger was covered under warranty and we were hit with a $2,300 bill for "labor". After asking for clarity this generic line from their pricing sheet included labor, "other parts" and refrigerant among other things. We were charged to refill the refrigerant when the heat exchanger was replaced... This is a reflection of faulty management, and taking advantage of customers. We will not be using them again.

Unreliable company. At first they were very responsive. However, after having to come back multiple…read moretimes, left me with a broken heater with a storm and freezing temperatures coming up. I will be asking for my money back.

This is easy. Scheduled an appointment. They never showed up and never called…read more I had to hound them and they put me off "til later." So, unprofessional. Just happy to find someone else to do the work they couldn't be bothered to take nor complete.

After moving to Fayetteville, I asked around about an honest Air company. My son recommended this…read morecompany and they service his units. I found out from another plumber and air company that these gentlemen don't "give their technician a $500 bonus for getting a new unit put in". Yes, many do this. The technician came out and worked on one of my units that is 20 years old, telling me it was old school and in great shape. THIS WAS FIVE YEARS AGO!!!!! The unit is still in ticking and they will be back next week! What a joy to find honest people!

I really like a Franklin as a company. They are all quick, knowledgeable and everyone I've…read moreinteracted with over the years has been friendly. If there's an issue, they're all on top of it. Not to mention their best pricing. We've had lots of work done by Franklin's HVAC, Electrical and Plumbing Teams and their estimates are better than everyone else. I've recommended them all to my neighbors and I'm so happy whenever I see a Franklin vehicle in my neighborhood because I know they're getting the best service.

4-8-2026 JAIRO ZENDEJAS with BUD ANDERSON HOME SERVICES ---- I so appreciate the expertise and…read morediligence of MR. JAIRO ZENDEJAS as he did extensive and lengthy work on our HVAC system - cleaning the furnace air handler, blower, coil & ten ducts. He cleared the drain line & installed a new drain pan treatment, a new plenum & collars. He added an additional UV light and an outside condenser surge protector. I remain thankful to have a professional such as Mr. Zendjas tending to our HVAC system! Nancy Tackett, Bella Vista

im a senior citizen I called in good faith to look at some electrical outlets and switches. They…read morequoted me $21,000 dollars for some ridiculous tiered pricing. I went somewhere else and paid $2000 for the same work. Previously I had them come out about my furnace and air conditioner. Unbeknownst I fell for the scam. $16,000 dollars later I realized my mistake especially when they had to come Back due to improper installation but yet the city inspector had approved what they did. Guess the city of bentonville inspectors are getting the kick back Too. I pray that others don't fall prey To this crooked company. If you don't believe me call them then call someone else and have your aha moment. What happens in the dark will come out in the light- Anderson you are no Bud of mine. Disgraceful- I hope that this never happens to your mother or grandmother or your daughter when she grows up. I hate you and will tell the world how you treated me. i left a separate review on a different website and EMILY from Bud anderscam called and left me a voicemessage and I called her back and was told " I'm sorry Emily is in an important meeting" And would call me back- that was weeks ago. Buyer Beware of Bud Anderscam!! at some point your company will go belly up because our community is growing fast and the word is out about you. BUYER DONT CALL BUD ANDERSON.

This family business is excellent. Mr. McMahon called me to schedule and kept me updated when it…read morechanged slightly. I was impressed by his customer service skills. From start to finish I could tell our home was in expert hands. They handled the duct cleaning professionally and took care of all the loose ends, especially the debris. They gave me follow up instructions and I appreciated their advice. I would heartily recommend this business to anyone. They specialize in many different areas. Please look them up when you need professional done right.

Great service cleaning my Chimney..they were quick, thorough and very reasonable price..read more