Our gas fireplace would no longer light and we had no idea how long it had been since it was…read moreserviced. They replaced our thermocouple and thermopile, and did a safety inspection and SUPER thorough cleaning. The service person removed everything from inside the fireplace, cleaned the glass and even spray painted the inside so it looked like new! We will definitely have them return for an annual cleaning to keep our fireplace in working order. They are actually located in Salem and I show their phone number as 503-877-0676. Highly recommend them.

Scheduled an appt. with Eldon who also took down my phone number. Appt. time came and went. No…read moreone showed up. I called Heather. She informed me that she called and left a message. No phone call and no message. Lousy customer service.

Damon and crew did a great job rebuilding our chimney. They take pride in their work and it shows…read more I would definitely recommend Cascade Chimney Sweep & Masonry.

Great company! 10/10 highly recommend for chimney cleaning and servicing. Zac and Skyler came and…read morecleaned our wood stove and pipes and they were professional, clean and quick. They even gave tips on how to care for our wood stove to avoid issues in the future. Long story: We came home last Saturday to a heater that was shut off and a very cold house. We got a huge fire going in the wood stove and we to bed, only to wake up at 11 to a house filled with smoke, and a chimney pipe that was red hot and spitting sparks. We called every chimney company in town on Sunday. Cascade was the first to get back to us Monday morning and they scheduled us for the very next day. Zac and Skyler showed up in the window time frame that was given to me, and they did great work! Really nice guys, super friendly, super helpful, and very professional. We feel so much relief knowing our wood stove is back in working order. I am really looking forward to having our evening fires back! Thank you, Cascade!

Overpriced Unscrupulous bait and Switch artists They place ads on FB marketplace like private…read moresellers make promises they don't keep and are ridiculously overpriced We went into their store to see a used Vermont Casting stove only to find it was priced $300 higher then the same new VC stove from Royal Fire. Installation quote was $875 higher than Home Comfort Avoid these jokers at all cost

Very nice floor showing room with many of their fireplace freestanding, wood, gas and electric…read moreoptions displayed. Knowledgeable staff that are friendly and helpful. This was my first time visiting such a stove and I don't know if the prices I was quoted is high or a good value.

Good service and costumer support. I get my chimney cleaned every year for the past 5 years and…read morethey've always been the same.

Scott replaced a chimney cap and chase flashing on my 1978 house. At the time the house was built,…read moretriple-wall metal stovepipe was in use. That type is now obsolete and Scott was the only contractor who showed up with the ability---and the willingness---to customize currently available parts to effect a competent repair. Scott gave me the option for galvanized or stainless flashing and did not push the more expensive material. Scott showed up smack on time to do the estimating but the customer must expect the return to do the repair to be open-ended. Most valley tradesmen make middle-class customers nervous, but Scott proved to be a professional and delivered the goods. I've worked on my own properties for 35 years and I know when a tradesman doesn't have it.

I have contracted with Loren's Heat and Air twice now, in two different homes in South Salem, and I…read morecould not be happier with their professionalism, responsiveness, and the quality of their work. The estimator reviewed the HVAC equipment, made suggestions to reduce costs, and wrote an estimate that beat the other four companies' estimates by a substantial amount. I wholeheartedly recommend Loren's Heat and Air. Five Stars all day long.

Our heater stopped blowing warm air late on a 33º night in the middle of November. In the morning…read morewe called a lot of HVAC places, as we had never used one in Salem before. Lorens was the only one who could come out same day by squeezing us in between other appointments. Geoff came when they said he would and there was no monkey business. He quickly got to work diagnosing the issue, and taking the heater apart until he saw the problem (crossover in one of the burners was clogged) and fixed it very quickly. He put it all back together, turned it on, and voila! House is warm again. Fee was very reasonable, and we have him to thank for not having to spend any more nights in a cold house. Highly recommended.

Scott at Clean Sweep did a great job! He thoroughly inspected everything and provided helpful…read moreadvice on how to keep our woodstove clean and properly maintained. He was very knowledgeable, professional, and pleasant to work with. We highly recommend Scott and Clean Sweep for woodstove cleaning and maintenance advice.

Maybe try doing the job?? I waited 2 months for service only to hear the guy is too wussy to get on…read morethe roof... I understand the weather is bad right now.. I mentioned that other businesses do half now half when weather improves but this guy did NOTHING.. turned and left. This has never happened before.. if you are trained to do a job... do that job! Steer clear from this business.. if I could give it a zero I would. To the man that showed up and left... put you big boy pants on next time

We just had a new heating and air system installed, and Woodward did an outstanding job, from…read moreestimate to installation to follow-up. They showed up on time, worked efficiently, answered all of our questions, and were friendly and respectful. Will absolutely use them for any future needs and would recommend them without reservation.

I am very disappointed with the installation and the subsequent customer service I received…read more The new faucet that was installed became extremely loose shortly after installation, began leaking, and did not function properly. I have a video documenting these issues. Since the faucet was clearly not performing as it should, I purchased a replacement faucet and contacted the company to ask whether it could be installed as a replacement. I was informed that I would be charged an additional $325 for the installation. I found this charge unreasonable, particularly because I had paid $472 for the original installation just one day earlier and the faucet installed by the company was not functioning properly. I ultimately hired another plumber, who charged $150 and completed the replacement in approximately 20 minutes. During that process, it was discovered that the original faucet had been installed with plastic disks that restricted the water flow. Additionally, in attempting to tighten the faucet to prevent it from becoming loose again, the original plumber cracked the underside of the fixture. Unfortunately, the damage resulted in the faucet being broken, and I was therefore unable to return it. Given the cost of the original installation, the problems that developed immediately afterward, the additional charge requested to correct the issue, and the damage to the fixture, I am very dissatisfied with the quality of the workmanship and the handling of the situation. I expected a significantly higher standard of service and workmanship for the amount I paid.

From start to finish the Advantage Heating & Air Conditioning team were very empathetic and worked…read morequickly to help us get our HVAC system replaced and running smoothly during some of the hottest times this summer. They worked with our schedule and had the job done in one day. They were respectful of our space and cleaned up before leaving. The HVAC unit looks clean and updated. It has been running very well this summer. Looking forward for it to run smoothly during winter time.

we purchased a Daikin system to replace our 20 year old Coleman system. the salesman showed me a…read moremodel in the middle of the brochure. promised I would be saving about 40% on my electric bill. on the contract beware because they state but they don't guarantee any savings. our system was improperly installed and it took 3 years before that was diagnosed and fixed countless phone calls to have them out. are kilowatt hours have went up as high as 69% more than my broken system. it was the worst decision of my life to replace my broken Coleman system. to be fair advantage did offer me a refund, I wanted a system that was properly installed and working right from the beginning but they would not honor that.