The work done was excellent! They take a little while to respond/get back to you but their pricing…read moreis fair and their work is great! Would recommend!

Scott and his helper from Minuteman Chimney Sweep did an excellent job on our chimney. They removed…read moreall the moss from the top and sides, repaired the crown, and sealed the chimney above the roof line. The repair work looks fantastic, and the cost was very reasonable. They were professional, efficient, and clearly take pride in their work. We will definitely be using them again for future chimney maintenance and repairs.

This has to be the most unprofessional experience of any business I've ever encountered. Because we…read morewere not satisfied and were charged over $500 for work not done, my husband and I gave this business a bad google review. (After requesting a refund that was refused). Unfortunately, when you own a business you get good and sometimes bad reviews. The owner was so mad at the review, and that my husband voiced his frustration on his personal social media, she contacted his employer through facebook. She harassed his employer continuously to let her know her feelings about my husband's character and that she wouldn't support her business because of his involvement. She was literally trying to get him fired for bad reviews. I owned a business for 10 years. I got a couple bad reviews along the way about employees work and had requests for refunds. I did so willingly because the customer satisfaction outweighed my ego. I would NEVER call a clients employer after they left a bad review to voice my personal opinion of them. It's absolutely insane that the owner took this route instead of just refunding the money. The owner did offer to have someone else come to do the work but our trust in the company had been diminished. We wanted a second opinion and got one. That's also the prerogative of the customer.

They sent a severely injured technitian to my house in fact he could barely walk. He was in no…read morecondition to do any work that required lifting tools and unfortunately he did nothing. I gave the tech a knee brace I had that was custom made for me when I tore my ACL/MCL and cost over $4,000 because I felt so bad for him. Chimney sweep still charged my card that I had given them to book the appointment for no services rendered. They offered to come back and "re-do" work that was never done and the owner admitted as much in writing, but at this point the way they spoke to me on the phone, wanting to bring back the injured tech basically to shame him in front of a customer and even told me if there were no brush marks in the chimney he is fired, I don't want anything to do with your company. They told me my fireplace needed a new liner amongst other things and was not usable so why would you charge me to clean it? They also charged me for an oil flue cleaning and I didn't notice this till a few days later but there is a giant tag on it that says it was cleaned on 1/6/26 by the woman we bought the house from (just closed on it weeks ago). I have confirmed the cleaning with the company that services the oil burner and they are sending me the paperwork confirming this. They quoted me a price of almost $10,000 for repairs verbally but never sent the estimate. I also had 2 chimney companies come in for repair estimates and they both confirmed (in writing) no cleaning was done here and I had company that day and they can confirm no vacuum was ever run and no cleaning ever happened. I was told my dryer vent would be cleaned for free on the phone and they wanted over $100 to clean it the day of. With all this they refuse to refund the money they charged me. This is unethical business at its finest. The pic of the cleaning door shows its rusted shut and was never opened.

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

They are are still in process of repairing our chimney but I have found both crews that have come…read moreto our house very professional. They have been both courteous and informative by answering all my questions. I would also like to give their office staff a thumbs up too.

I had the privilege of working with Christian and Paul with On Duty Chimney. They were fantastic…read more They were very thorough. They were patient and extremely knowledgeable of their craft, and specifically assisted me with a first time homeowners set up, of my insert pellet stove. And did an amazing job cleaning and getting very detailed work finished. I look forward to working with them and On Duty in the future.

Ron and Andrew did a great job of protecting the house, very clean and courteous. What I…read moreappreciated most was their honesty - my chimney did not need to be cleaned so they did the inspection instead. It's so easy to be taken advantage of when you don't know anything about what is being serviced. So refreshing to have someone do the right thing. I will definitely be calling Ron next year for a cleaning. Highly recommend!

I have been looking for a neat, professional experienced chimney cleaner for 3 years. This is the…read more3rd company I've hired in the last 3 years, in search of a permanent company I can trust. I called Ron, he picked up the phone, and explained that he is personally on every job. I liked that. He quoted the price on the phone for the 2 woodstoves. When he arrived, he put down drop cloths from the door all the way to the stoves and started his work. There are 3 things you want to look for when finding a contractor to clean your chimney: 1. They use a rotary "weed wack" technology to fully clean the chimney. Many companies simply use a sweep that just feathers the creosote, but does not dig in and remove it. Make sure to ask this question. The technology uses a tip with vinyl strings like a weed Wacker, with 3 foot rods that get added as the tip is pushed up, and attaches to a drill that spins the tip to clean every inch of the pipe on the way up. 2. Does not let ash and creosote drop out of the piping system so it never has a chance to create dust and ugly soot. The prior contractors allowed the creosote to drop behind the stove, and then scooped it up and vacuumed it. But this allowed soot to travel in the house and a very thin film on my furniture. I can tell you that Ron prevents any soot by vacuuming all the creosote before it drops out of the piping by keeping a strong vac in the pipe before starting the sweep. 3. Previous sweepers had portable vacuum cleaners which they were proud of as powerful. Compared to the monster vacuum cleaner Ron has, those are all in junior league. Ron has a huge vac built into his trailer which I believe is 35 hp. It is the biggest vac in RI for chimney sweeping. The vac runs in gasoline, and he has 100 ft hose. I was very impressed by this vac system and how powerful it is. And yes it is loud, but thankfully outside! See the attached photo of his set up. Ron cares, does not rush, and open to questions and special requests from the homeowner. Check if your chimney sweeper uses the 3 methods above. If not, call Ron!!

Dean has been in busy for over 30 years. He does the best job you'll ever come across. He's clean,…read morekind and knows his stuff! He does a thorough job, unlike the rest. You cannot go wrong with choosing him for all of your chimney sweeping needs.

I have been using South County Chimney Sweep for many years. He is very professional, very…read morereasonable, respectful, and gets the job done in a thorough way. When he cleans a chimney, he overlooks nothing, and always alerts us to any problems or potential problems, but doesn't try to sell you something that you don't need. If I call with a problem, he comes right away to assess what's wrong. He always gets the job done the right way and I trust his professional advice. Sharon & Claude

Recently my chimney was damaged from a storm on December 19th extremely high winds and heavy rain,…read morethe wind was so strong it lifted the metal insert in my chimney and removed it w/ the bricks still attached. I immediately took to the internet to find a high-quality specialist w/ a 5* rating and reviews to back it as I had installed a high-quality metal roof installed 8 years ago by interlocking roofing at the time the cost was $ 35,000.00 now that same roof today would cost approx. close to $ 100,000.00 so I needed a professional with knowledge with working w/ a metal roof that looks like slate. and wanted to do the proper assessment of damage cost etc. prior to placing a claim w/ my insurance company. As that would give me a good idea of cost repairs what would be involved as it would be a lot different than dealing w/ your normal asphalt roof where they could just go up on the roof where in this case you cannot. You would either need a lift or specialized staging set up as that come at a higher cost. in order to not compromise the integrity of the metal roof and to avoid liability, so I needed to do my do diligences in getting the right company to assess and do the job once the claim was put in. Because it was the weekend, I filled out the information online and in less than a 1/2 hour, I had a response from Brian from Safe Sweep Chimney. Extremely professional and set up an appointment on the 30th of December to come out and assess the damage. Now I had a professional I then went online and filed my claim w/ Amica who I have had for many years and are the Best of the Best when it comes to insurance companies, after filing I was notified that I was assigned a claim representee, and a claim person would be coming out on the 31st of December, so now I have done what needed to be done. Now as stated Brian showed up like he said he would at the time he had stated and was here for well over an hour did a complete assessment, cleaned the chimney and the fee was very reasonable of $ 300 as stated during our first conversation. and wrote up a report in his findings. During his time at my home Brians communication was in terms that I could understand and the process that would need to take place, and yes, a specialize staging company would need to come out and set staging w/ stairs in order to not compromise and damage to my roof but also for the safety of his employees. and the roof would have to be tarped to avoid any scratching etc. Brian also asked me if I had ever had the chimney ever cleaned, I told him no, that I had been told back when I purchased my home back in 1978 that because I didn't have a fireplace it was necessary, that may have been the case back then only to find out not to be true, to my surprise. the cleaning the chimney is one of the things Brian insist should always be done regardless this way it ensures the integrity of the bricks and shows if there are any cracks etc. that can be repaired that can avoid any future expensive cost down the road and avoid any carbon monoxide from seeping into your home. This to me is what sets Brian apart from other his willingness to take the time to educate someone like me of the dangers that could arise, as Brian put it, though it is a costly repair that it's his job to make a homeowner aways of any hazards that could arise in the future, regardless of whether I went with him or not, That was all I needed to hear, I was relieved in knowing that hiring Brian would be another one of those best asset's I would be investing in knowing the job for one would be professional, two I would never have to worry about it again at least not as long as I remain in my home. one of the best choices I could have made by doing my homework and not just hiring anyone, and the second-best thing I ever did was having one of the best insurance companies to protect me with my Home, and Auto and Liability Insurance, Amica I could be happier w/ my decisions and I urge anyone looking for reputable insurance company, reputable Chimney expert call Brian, at Safe Sweep Chimneys as well as Amica, oh one last thing to Brian's credit, who in today's world does this. Brian made it a point to call me the next day to see how I was doing, knowing how frazzled I was and to insure me everything would be alright. but was more concerned about me as a person. Sure, made me feel a lot better. I can only say Thank you Brian, so much appreciated the time and care you took to spend w/ me the day of my crisis. Joseph St. Jean

Brian Burkhead and his sons did a great job- from the initial call to setting expectations to…read morearriving on time and finishing with a superb clean up as if they were never here. It was great to call Safe Sweep Chimney and have the owner pick up. Brian and his sons were very respectful of our house. He showed me the camera footage from his top to bottom flue inspection. He gave a couple of price quotes depending on what we wanted to do. In the end we got the chimney cleaned and inspected for $300. We decided to close/cap it for $200. 5 star experience!

I called this company to get a chimney cleaning and a new cap. I'm glad I did. Anthony and Branden…read morearrived on time and completed the work in no time, true professionals. They even gave me options for the cap instead of just sticking me with the highest price. Great service and attention to detail!

Thank you Gabriel, Gr8t Job on Chimney Caps, definitely looks nice, highly recommend we look…read moreforward to your services again

Eddie did a great job! Could've easily recommended a much more expensive fix, but found a great…read moresolution. 5 star service and explained everything as he did the repair.

Prompt service, fit me in early on an appointment for my gas fireplace insert. Explained everything…read morehe planned to do. Will use them again if any other fireplace issues. Price was exactly as expected and agreed on ahead of time.