I had a financial document to be translated and certified. The whole process took 2 hours from the…read moremoment I said " Hello, I have to request the service". I had experience with other agency 2 years ago with similar services. It was taking about 2 days for the similar documents, and a lot of unnecessary "back and forths" to get the result. I am impressed by the speed and accuracy. Highly recommend this agency.

Great service! Fast response and affordable pricing. I needed an emergency medical document…read moretranslated from Spanish to English. I called and got a quote within about an hour by providing the document for accurate pricing. I was told it would take about 24 hours from the time I confirm/pid and got it in about 12 hours. I am so appreciative given the urgency! The document is well translated and comes with its certificate. I would definitely be using their services again and will possibly even use them for work related things as well. I've already recommended other family members to reach out as well. Thank you very much Freddy C!

Fast, responsive, and professional service. I've used them for multiple requests and they are…read moreconsistently reliable, with great communication and quick turnaround. Highly recommended.

They are excellent and delivered the document that I needed as fast as promised. There was no back…read moreand forth communication. I gave them my request with all the details and the service was delivered in the promised timeframe. The value is good for the service that they provide. I highly recommend them.

I work in media production and Divergent was able to help me with some urgent…read moretranslation/interpretation requests with high quality professionalism and extreme efficiency. I contacted Divergent and within 12 hours there was an Arabic interpreter on site in our office. We were very impressed with the interpreter and the work he did for us was excellent. I will definitely hire Divergent again next time I need translation or interpretation work.

Brandon was excellent. Wonderful communication, professional deliverables, and excellent turn…read morearound time. Divergent is a wonderful resource.

Called in and it was a great experience, willing to listening and super patient and responsive…read more Really happy with the service.

Came here to get some documents notorized. Quick and simple...$10 per signature…read more They actually do alot of different services like document translation and explanation and other stuff for the Chinese community. The address is on Washington, but the entrance is on Waverly Place right after the gift shop at the corner. They are on the top floor (3rd floor). What's bad is every search site thinks this is CVS Pharmacy which they are not. They get so many phone calls asking about the pharmacy that it drives them nuts!

resolve my issues, like apply greencard for family. good value…read more my friends also go there for immigration application. also we all go there for tax filling every year.

8 MORE days till the Tax Filing DEADLINE…read more.. The last 2 years, I used Liberty Tax Service to file my taxes because it was nearby my old apartment. However, that convenience came at a cost of $75-$85 AFTER a $20 discount and I only had a W2. :/ Last month, while I was at Silk Nail Salon, I told several of the girls that I have yet to file my taxes. I mentioned that I've been using Liberty Tax Service and the cost of it and then a sudden gush of *gasps* occurred. One of the girls suggested that I go to Chinatown instead to get my taxes done. Uhhhh, Chinatown?!?!? I was very skeptical to say the least but she told me several of them got their taxes done there and it was legit. Plus, it would cost a fraction of what I pay Liberty Tax Service so it was worth a shot. On Thursday, April 7, 2011, I came to M&L Services at around 9 AM. M&L is located at the touristy part of Grant Ave in Chinatown not at some back alley which I somehow had the misconception of where it would be. Their small office shares a building with other small businesses (e.g. Travel Agency). Three employees work at M&L Services and I had to wait about 5 minutes to be seen (no appointment). Maggie helped me file my taxes. She was professional, friendly and the whole process took about 7 minutes. One of my biggest concerns was the possible langauage barrier because of my broken Canto but that wasn't a problem as 2 of the 3 employees spoke fluent English. After she was done plugging in the numbers she informed me of my Federal and State Tax Return which was going to be my largest return yet! And the best thing? It ONLY cost me $25!!! WHOOO HOOOO!!!! Normal Business Hours: Sunday-Saturday 9:30 AM - 5:30 PM Tax Season Business Hours: Sunday-Saturday 9:00 AM - 7:00 PM Other Services Offered: *Notary *Power of Attorney *Name Change *Marriage Registration *Divorce *Immigration Petition *Translation

Johanna was great! She made it so easy and simple to book her for our immigration appointment as…read moreour interpreter. She was always available to answer any questions me or my mom had at anytime of the day . Her great attitude and warm smile made us feel at ease when we were very anxious . Thank you Johanna ! I highly recommend her if you are looking for an interpreter , either you're in the Bay Area or the valley she will go where she is needed.

My wife had a interview with immigration for her green card and we needed an interpreter, so we…read morefound Johanna. We had to pay her $250 beforehand via Venmo. Our appointment was in SF and at 10:50am. We showed up around 9:45am to avoid lines and Johanna said she was on her way. We go upstairs and were waiting to get called in for our interview and Johanna still didn't show up. My wife called her and she said she was downstairs with 2 clients. First of all we paid her to help us for the time we agreed upon. We then get called 35 minutes early for our interview and my wife was nervous because she would have failed the test for our interview. Luckily the interviewee spoke english and spanish, so that helped us alot. After that we called Johanna for a refund and she said no. We paid for nothing because we didn't even see her that day. Johanna is a nice person on the phone, but make sure when you pay her, pay her after the service because we felt robbed.

I requested a lot, not only translation, but with explanations what does that everything mean…read more They did their best and document really looks more understandable then in translation i had from other place. If something still not understandable, well, they translate what they see, if shit is written, shit is going to be translated, they are translators, not a lawyers. Thanks a lot to you, guys.

Low value and poor customer service. You will be hounded on every project with emails trying to…read moresell you additional upgrades even when you ask them to stop or have indicated an urgent order. You pay one price when you upload your documents and then receive an email demanding double or triple the price. They charge per page or per word depending on whichever costs more on each project. I finally got fed up when they insisted a translation of a simple drivers license was a "complex project." I had already paid $60+ for a license that probably contained 75 words, but they refused to complete it unless I paid $180+. Pointing out that according to their own published policies it was well within the size and word count requirements didn't matter.