I highly recommend Bay Document Services and Phillip Monares for your visa/passport services…read more I decided to visit my son who lives in NE China this coming spring. The most daunting part of planning is the Visa for entering China. I chose Bay Document Services and I am so pleased with the owner, Phillip Monares. He answered the phone when I called to enquire. He followed up via text messages to answer any questions that I had about the process. Parts of my application were rejected and Phillip explained what to do. He was right there through the whole process! My passport and China Visa were returned to me today. I am ready for my trip. (I diddled around getting the application to the embassy, and then had to wait for the Chinese New Year closure to pass, but the whole process took about a month.) I highly recommend Phillip Monares for document services.

We are so appreciative of Phillip Monares!! We ran into so many scam artists and so much…read moreconflicting information when we needed to renew our passports in a pinch. He was extremely helpful, informative, and professional. Thank you, thank you, thank you!!!

Gigi has been my go to person whenever my family does a big trip. She would arrange almost…read moreeverything for me and will work to find me the best rates. Highly recommend this company as they take the time to understand what I want and make the best effort to help.

dorothy is no longer there but i got loretta who was just as great in making plane reservations to…read morethailand, cannot say enough how great they are at supertime travel

Joined several trips. Great service, especially Ms Sweet Yuan is very helpful and detailed. Highly…read morerecommend.

这次参加了文景假期主办的欧洲9国游，觉得甚是愉快，收获颇丰。在此感谢文景假期旧金山店的谭小姐与导游邵璋先生。read more

Twins Holiday is one of the best travel agencies you can turn to for airline ticket price…read morecheck/comparison. But most travel agencies do that is nothing new. I like their service and the staff there are knowledgable, friendly, and courteous. The next time I take a trip to Hong Kong, I'm gonna buy my plane ticket from them!

We book our trips to China through Twins Holiday. The sisters Sara and May are professional,…read morecourteous, and knowledgeable about China. They are patient and take time with us, as we tend to ask a lot of questions about our flights (meals, seats, etc.). I most appreciate that they do not rush our decision or pressure us to buy from them. We would be happy to book through Twins Holiday again!

Stopped in for my favorite post hike treat today at the Lookout- Bar Gelato by Naia. Don't…read moreunderestimate this popsicle style gelato! Creamy and delicious, I got the chocolate marzipan. Besides drinks and snacks this cute little visitors center offers maps, books, and other fun gift ideas like cutting boards and playing cards. What's even cooler is the history inside. There are display cases with historic artifacts, historical depictions of the area and even a sculpture from the original Sutro Gardens. The staff is all very knowledgeable and friendly. One of the stand out sections is these little cubes where they feature post cards that visitors can make art on or write their memories and submit for the display. With clear views of Sutro baths from both inside and outside this mini museum is a great place to take a break whether I'm hiking up the lands end trail or walking the beach. The bathrooms are always clean and there is a water fill up station outside.

Great place to stop and use the well-appointed restrooms with a view. A decent sized parking lot…read morewill fill u quickly but you should be able to snag a spot with not too much of a wait.

I had a great experience working with Melody! She was incredibly helpful and patient throughout the…read morevisa application process and made everything much easier and less stressful. She was always quick to answer my questions and made sure I understood what documents and steps were needed. I would definitely recommend this travel agency to anyone planning a trip to China. If you're looking for someone reliable and helpful to assist with your visa and travel plans, Melody is amazing! Thank you so much for making the process so smooth. I'm looking forward to my trip to China!

I've been meaning to write this review because without the assistance of Elaine and Melody, our…read moretrip to Beijing, X'ian, Shanghai, and Chongqing wouldn't have been possible! It was a lengthy process to get visas done, book plane & train tickets, and have private tour guides in 2-3 months time. But they made it happen! All accommodations were clean and modern except for Beijing. But when we mentioned it to Elaine about the condition of the room, she took care of the situation and we were moved to a better room the next day. Make note that many hotel upper floors are better maintained compared to the lower floors in China. Each city had an AYCE breakfast buffet that was beautifully presented and prepared. We were definitely well nourished and fed for trekking and sightseeing! In Beijing, we saw the Forbidden City, climbed the Great Wall, walked around the Hutong area and had great food. In X'ian, we saw the Terracotta Warriors and the excavation site and museum. Managed to find a good spot near our hotel that had crispy Roujaimo (Chinese hamburger). And we found thick winter coats for only $20 USD! What a steal! And with the snow unexpectedly falling while we were there, it was necessary! In Shanghai, we explored the city, saw Yu Garden area, saw the LV flagship store and a huge Starbucks, one of seven in the world, where you see the production of coffee beans being roasted. We visited a few shopping malls to purchase perfume and make-up as well. In this city, there's an unusual combination of beautiful modern skyscrapers along side Chinese and European architecture. In Chongqing, we entered ancient caves with rock carved buddhas, saw stone bridges made from nature, experienced city life where they built the city in levels going upward rather than miles across. Honestly, I'd get lost since GPS couldn't tell you what level you are on! So glad we had a tour guide and driver who knew the city well! It saved us time and energy since we did not have to navigate ourselves. And with a language barrier, it would have made it even more difficult. All our gratitude goes to Star Vacation for creating and planning the itinerary for us. It was a fast-paced trip only staying in each city for just 2-3 days each. Our trip was exactly 2 weeks and it ended in Hong Kong, where we explored it ourselves. It was an expensive trip, but it was experience of a lifetime and truly memorable. We wouldn't hesitate asking Elaine and Melody to plan another trip in the near future!

We took part in Golden Horizons' "Wine Country and Muir Woods Combo Tour" this past week. Peter,…read moreour personal tour guide, completely exceeded our expectations. Everything was great, from the very beginning meeting us at our hotel, to the end as we made our way back into the city. While we initially thought the price was a bit high, the outcome made it completely worthwhile. The SUV was comfortable and very clean. Peter did a great job pointing out different things along the way. He did a great job informing us about the Muir Woods and varies wineries that we visited. Peter went out of his way to take a ton of pictures for us and even emailed a number of great shots that he took with his own camera. I would highly recommend Golden Horizons to anyone considering a tour. Thank you to Peter and Golden Horizon for a fantastic time!

Brandon is an amazing guide! He has great passion for our private tour. He was friendly and really…read moreknowledgeable. Absolutely loved hearing him tell the story and the natures of Yosemite , and take us to amazing spots for pictures throughout. Appreciated him getting us around safely and he gave wherever we were. He left us with a memorable Yosemite tour that was a key highlight for us on our trip. Thank you so much for the experience.

This is not one of the best travel agencies to go to when you are planning to travel to another…read morecountry. I would also give this place a 0 stars, but the system suggests I give at least a star. My dad has tried booking a plane ticket through Angel Travel before since he gotten information about the travel agency from somewhere or someone, but he only did this once. After this one time, NO MORE! He also learned from this mistake he has before and it was the dumbest move he has made. My parents learned a lesson making this a valuable knowledge to have. I'd much rather first compare plane ticket prices and the scheduling with multiple travel agencies. This is what I'll continue to do until I find the agency with affordable ticket prices and flexible scheduling. My parents and I tried this approach. If it works for us, then it's gotta work for other people. Not a valuable mistake to make!

I haven't written a Yelp review yet, but with this agency I couldn't help myself from making sure…read moreno one else made the same mistake we did. If I could rate this travel agency with 0 stars, I would. My family and I had the incredible misfortune to book our Southeast Asia trip with Angel Travel. We should have been forewarned when the travel agent was not only rude in our business dealings, but obviously knew nothing about travel. Oh, let me count the ways: 1) She submitted the incorrect entry visa which cost us hundreds of dollars and multiple international phone calls to fix so that we could re-enter. 2) We asked her on multiple occasions to ensure our passports (which were due to expire early next year) were good for the trip. It wasn't until we were due to departure from one country to the next that we were informed our passports were not valid for entry. 3) The itinerary she provided us listed a different flight than what our tour guide had which caused much confusion. How basic is this??? And even worse, the itinerary she sent after we booked listed the wrong country!!! We left it up to the travel agent to plan this trip. After all, that's why they're there and licensed--but who @#$% knew that I would've been better off if I had let monkeys book my trip?!?!?? If it even crosses your mind, just don't. Trust me.

Jack helped our family plan our first trip to Japan this year. He was able to reserve a special…read morehands-on session with a famous ceramist in Seto, as well as a different pottery studio experience in Kanazawa. His travel agency went above and beyond when reserving our timeslot at the Square Enix ARTNIA cafe, even as far as the tour guide opening up her own account to book it. All the hotel accommodations were very comfortable and the breakfasts served there were delicious. Jack was able to help us fit our itinerary with all the sights we wanted to see. We will definitely be revisiting Japan again with his guidance.

Service is very lacking considering the business' name. My initial contact was in year 2010 when I…read morewas researching tours to China. My sister suggested I contact her travel agent who helped book a tour for her to China. The agent gave me some info over the phone, but said he would check further and call back. Well, I never received a call back. This year the same travel agent is the go between for a cruise to South America that my sister and a group of friends and family are sailing to. I decided to cancel and requested a refund. The agent requested an email since money was involved. I did as requested. Did I receive a reply? No. Too busy or indifferent? I went online and found my refund against my credit card, but I never heard back from the travel agent.

I got into a strange situation with 1 Stop Travel…read more I received an email confirming my flight to Hawaii for the following week. I wasn't going to Hawaii. After ruling out that it wasn't a bday gift, an April fool's joke, or a stalker, I went to the airline directly to look at the flight reservation- booked by 1 stop travel. So I called 1 stop and they told me they did not know what I was talking about and that they did not send me any email. (and then hung up on me) I called the airline to ask why I was going to Hawaii with another passenger on the res that I didn't know. They said Sorry! 1 stop travel booked this flight and we don't know anything. Really?! Nothing?! So I called 1 stop travel AGAIN wanting to know how they had gotten hold of my personal information. Finally we determined that they used my frequent flyer number by mistake (?!) somehow, even though the day before they knew nothing of the situation. 2 days and 10 phone calls later I got everything cleared up! Annoying!

Undeniably one of THE BEST Travel Agencies in the USA!!!read more