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    Chipman Relocation & Logistics

    3.1 (63 reviews)
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    Can we find the owner of this IKEA unit. It was Delivered with my container shipment.
    Movetia S.

    DO NOT USE THIS COMPANY! The movers were great. They arrived early but the move was doomed from the beginning. The guy who have me the quote (I am sad to say he was a fellow vet). Did not give me the quote for a full service move. I find out literally weeks before the move his quote for ($8K+) was for me to pack my 3000 sq ft home on my own! I requested 100% packed by Mayflower.com (not Chipman), stored by Mayflower, and the unpacked by Mayflower. I had to scramble and pack, find a storage unit in TX, all on my own. The estimator did document my desire to have the kitchen packed but he underestimated the packing needed and I was asked to pay extra the day of the move (This was resolved by the move coordinator but it caused a huge delay as the truck they brought was too small due to the under estimation of household goods by their employee since they did not have enough packing material. The move took almost 12 hours even though I packed everything with all the boxes stored in the garage except the kitchen, TVs and large pictures.) I wrote the owner and never heard back from him. (great customer service) I thought he might want to know that he has an employee who cannot give an accurate quote or estimate how much manpower is needed to pack a large kitchen. In the mist of all the confusion I was never given the high value declaration form (even though I asked the second set of movers for it). My household goods were to be shipped Aug 1-8. That did not happen. They did not show up until Aug 16th. Then I find out that its not the entire load. Half of it was still in CA with no ETA. The second half arrived Labor Day weekend. Joy! My antique bed is damaged, my son's Evolution Y Fliker scooter is MIA, my steel shelving unit was broken down (without my knowledge and not reassembled) and the plastic pieces that hold it to gather a missing and are not they are useless. (They gave me someone else's cheap Ikea shoveling unit) One of the TV's they packed is not working (I was charged for three boxes but they used my TV box). I was charged for the mattresses to be packed in boxes and then unboxed. They're still in boxes) Still unpacking so I am not sure what else is missing or broken and I need to see if my treadmill survived the move. Again USE ANOTHER COMPANY No-one is responsible for their actions or inaction. This is the first move I have done that was not a military move. This was by far the worst experience out of the previous 10+ military moves. Here is the letter I wrote the day of my move July 27 , 2016 "Good afternoon Mr. Chipman: First let me apologize for reaching out to you via Linkedin with a concern but I felt compelled to give you my feedback directly. I originally contacted Mayflower for a full service (Relocation from Fairfield Ca, to Austin, TX) quote March 22, 2016. I was assigned Dan Shane. Dan was over an hour late for the appointment April 8, 2016. He was pleasant but quickly did a walk thru and said he would send me a quote. I never received the quote so I sent a follow up email and text. I accepted the quote via email April 23, 2016. April 29, 2106 Dan said he would send the e documents. I sent another follow up email May 15, 2016. the e-documents were not sent until June 23, 2016. I reviewed the documents and sent an email with questions and corrections. I assumed the person doing the estimate is a professional and that the quote would be accurate .Dan added a King bed erroneously and did not add any of the framed art, mirrors, glad toppers, etc. (The quote was revised to add 12 pictures). I asked why he did not add certain items in the house and he said I was a self pack. I corrected him And said no I requested a full-service quote (pack, transport, store, and unpack). My house was partially packed (by me) only because my home was for sale. He said he would have to come out and do another quote. The move was less than a month away, so I said I would pack everything except the kitchen, TV's, stereo and framed art. The day before the move I contacted Dan and asked what time the movers would arrive because I had not received a confirmation. Dan was quite rude. He told me to contact the Coordinator. I told him that all the emails came in his name and that he is listed as my coordinator on the my.mayflower website. The quote was erroneous which caused major problems (lack of supplies, truck too small, etc). The poor guys are still packing as I type. Dan is costing you money and is a poor reflection on your company."

    Turn fabric on an ottoman.

    UPDATE! I finally got the rest of my stuff at the end of August but not without damage. Furniture was scratched and stained. Fabric on furniture was torn. The dish pack, which was clearly marked FRAGILE, was compressed and some dishes were broken on the inside. A floor lamp is now lopsided. And my bicycle does not ride correctly. I also ended up with a table leg that isn't mine and a lawnmower bag that isn't mine. The movers told me to toss them out. I will post pictures of the damage. Beware of this lousy moving company. I'm serious.

    My moving experience bought me to tears but there customer service is sadder

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    Review Highlights - Chipman Relocation & Logistics

    John did a great job on the estimation part of my load and gave me a idea of what the cost would be.

    Mentioned in 9 reviews

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    Mentors Moving & Storage - New brand, with a focus on giving back to California's Former Foster Youth!

    Mentors Moving & Storage

    (184 reviews)

    I've used Mentor Movers twice in the past year, and they've been consistently outstanding both…read moretimes. They show up on time, move fast, and actually know what they're doing--which is rare. I solicited multiple quotes, and off the top of my head I know they came in at half the price of Fresh Start Movers (PS stay away from them lol! They were horrible and so overpriced). White glove quality with Mentor Movers though (And I am picky lol!) The crew was professional, efficient, and handled everything with care. No dragging things out, no hidden surprises, no attitude--just solid, high-quality work from start to finish. They made what is usually a stressful process feel smooth and under control. What really stood out was how organized and quick they were without being careless. They protected my furniture, worked as a tight team, and got everything done faster than I expected. If you want movers who are reliable, efficient, and don't waste your time, Mentor Movers is the move. I wouldn't hesitate to use them again.

    Overall great communication, wonderful crew, and fair price. Booked only 4 days before local move…read more Booked with David on phone who was patient with all my questions, and asked good questions about my inventory and needs. Zach called to confirm things day before. Day-of-move, the 3-man crew arrived right at the agreed time. All nice guys, friendly and professional. And fast! Move completed quicker than estimate. No damage/issues noted. Will use Mentors again, hopefully with same crew.

    JC Express Movers

    JC Express Movers

    (358 reviews)

    JC was very responsive. Happily changed the date to meet our evolving target…read more His crew showed up on time and spent over 10 hours moving us from our old home to the new home. The crew members were polite, efficient and excellent with dismantling and re-assembling beds, furniture etc. They moved a really heavy marble table too! The best part was that JC worked with us on how to get the best value with the number of crew and trucks so that we could get it all done in one day. We have moved a lot and this was one of the smoothest! Highly recommended!

    The good starts out with the bad-- I had booked JC Movers a week before our move, and on the day of…read morethe move the hour window for movers to arrive had passed. I emailed and called the number for JC in the email several times before calling this Yelp phone number in order to contact JC. It turned out we were accidentally canceled, JC was very apologetic and gave us a discount. So the positive in this was that JC apologized for his mistake! I would have left it at that but... The bad: 1. The lead mover was quite grumpy, when I would tell him where boxes or things could go in the house he replied "Yes I wasn't going to ask you". 2. The movers chipped our stairway railing, which would have been okay except they didn't tell us about it. 3. Several bags were forgotten in the truck on the day of the move and one of the movers returned unexpectedly the next day. I appreciate him returning, but it makes us question if anything else was left in the van and overall seems quite unprofessional. All in all, not a great experience with JC Express Movers. Would not use them again.

    Moving with Grace

    Moving with Grace

    (328 reviews)

    Moving with Grace is fabulous! I turned to MWG when I needed a table - a beloved family heirloom -…read moremoved from a relative's house to mine. This was my fourth move with MWG and, as always, the move was perfect in every detail and their fee was very reasonable. It was very easy to set up the move. The team arrived on time, wrapped & moved the table with extreme care, delivered it to me and placed it in my home perfectly! From start to finish, MWG's team members were professional, responsive, and went the extra mile to do a perfect job! I highly recommend MWG for all moves, large or small.

    Excellent work! Highly recommend!!…read more A female family member recently had a medical emergency. She is elderly and a also recent cancer survivor. Prior to the recent emergency, she was living independently with a friend. The friend is a male and is also elderly. He is a bit of a hoarder and it is now no longer safe for her to be living with him there. Brian and Jacob with Moving with Grace helped us move her out of the hoarder house and into her own apartment at an assisted living facility. The friend knew we were coming with movers at 0830 to move the furniture out. We rang the doorbell and there was no answer. It was so quiet, I thought the house was empty. So, we enter the house and they guys get right to work. Shortly after they had started wrapping up the furniture, the friend, walks out of the bathroom in a night dress!! So weird and creepy considering he knew we were coming. And very mortifying. The house itself is very filthy and disgusting. There is thick dust and clumps of cat hair everywhere!! Brian and Jacob were both very polite and friendly and pretended it was not disgusting. They were professional and worked diligently despite the filth. They wrapped everything up nicely and got everything loaded up quite quickly. At the apartment, they unloaded everything quickly and then helped us to figure out how to place the furniture to get it all to fit! They did a great job and it is well deserved 5 stars!!

    Chipman Relocation & Logistics - movers - Updated June 2026

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