We always get great results with our church's frequent catering orders from this location. Last week was my first time dining in. After ordering, my husband returned to the line for a cup of salsa and the guy acted like he didn't want to give it to him. Are they supposed to charge for it? Strangely awkward. We did like the cool music playing overhead with its swanky clothing store vibe. Not overly clean as far as the seating area, but they were very busy. Really hoping they will have a location in Simpsonville soon. I highly recommend their app for ordering ahead and the rewards you can accumulate! read more

Consistently gets take out orders wrong. You absolutely cannot trust them to fill your order correctly unless you're there to supervise. Worst Chipotle there is. read more

It's hard to imagine a restaurant as popular and delicious as Chipotle having such low reviews, but once you step inside or place an online order, you will understand. I still gave it 3 stars, because the food is just as delicious as ever, but it is one of the most poorly run restaurants in Greenville. The tables are never wiped and the floor is never swept. The place is just unkept! Someone from corporate really needs to step in and help, because this place is an embarrassment to the Chipotle name! read more

Chipotle Mexican Grill - Fast Food Near Me - Greenville, South Carolina

I feel like when my order is correctly made it is by accident. I love that Chipotle added veggies to the quesadillas. But I don't think they told their employees. I've ordered it and the veggies have been on the side and tonight they weren't even there. "Talked" to Pepper in the chat and it gave me a free drink. Thanks.. that makes it better (sarcasm.) read more

Chipotle Mexican Grill - No veggies in quesadilla. - Fast Food Near Me - Greenville, South Carolina

Extremely skimpy when ordering via the Chipotlane. Has happened multiple times; they especially short you on meat. Likely won't order from this location again. read more

Chipotle Mexican Grill - $13 for "extra rice, extra beans, extra cheese" .... I can almost wrap my entire hand around the burrito. Yikes. - Fast Food Near Me - Greenville, South Carolina

Be ready to bus your own table! They are still getting the kinks out I know getting up and running takes time. These guys are still in the early stages. However I would have thought someone would be responsible for making sure the seating area would be clean. read more

Chipotle Mexican Grill - Be ready to bus your own table! They are still getting the kinks out - Fast Food Near Me - Greenville, South Carolina

Smallest serving of meat I've ever received at any chipotle. I asked for more and was charged for extra meat. I'm not exaggerating - less than 20 pieces of steak total after paying for extra steak read more

Chipotle Mexican Grill - That's a $16 salad - Fast Food Near Me - Greenville, South Carolina

My customer experience at this Chipotle yesterday was the best I've ever had from any Chipotle. The employees were very kind and respectful. Whatever the employee Chucky's salary is, it must be doubled at once. He is the exact kind employee that will keep customers coming back and the exact kind of employee this establishment should cherish. Thank you Chipotle! read more

I should have looked at reviews before coming here. This location hasn't been open for a long time but the place looks dirty. Not a single clean table. I had to get some ice cubes and napkins to wipe down a table to sit at. Dirty floors, dirty counter tops, recycle bin full of landfill trash. Empty drink dispensers. Food was ok. Chips were very stale. My drink bottle had dirty fingerprints on it (not mine). Needless to say we're probably not coming back. read more

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it can not get worse. this is close to my house so I keep trying hoping they will get the kinks worked out. Tonight 30 minutes after my order should have been ready for takeout, with no one paying attention or wanting to help me, and after watching dozens of people come and go, I saw on the monitor they were working on orders 20 minutes after mine. after asking, they pulled mine out of the back (not set out on the shelves with all others), handed it to me without a word and acted like I had a problem and it was too bad. No sorry, no explanation, no have a good evening. I was polite, but they were beyond horrible. Never again. There is a reason they are one star with lots of reviews on multiple platforms. They are not even trying to do better. read more

It was our first time. The special garlic steak was really good. All the extras are at an additional cost.....chips & salsa, quacamole... Too expensive for what you get....Sorry! read more

I haven't been to Chipotle in a very long time but decided to give it another shot after getting an amazing BOGO offer. I did an online order and was told that it would be ready at 1:00. I arrived and there were not any pickup orders on the pickup shelf. There were a few folks standing off to the side, so I assumed they were awaiting their orders as well. I ended up going over to that side and waited and waited. Forty minutes later, I was finally asked if I'm waiting for a a pickup order. I was then told that it wasn't ready. I finally got my order 46 minutes after it was supposed to be ready. read more

Chipotle Mexican Grill - Building - Fast Food Near Me - Greenville, South Carolina

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I usually love Chipotle however this place was a pig sty! All the tables were filthy with leftover food all over them. We were served quickly however as you were going down the "line" there was food scattered all over the steam table. I chose unsweetened iced tea from the dispenser & after taking a sip it was SWEET tea and after going back & checking the containers they are BoTH labeled unsweetened! I was extremely disappointed with this place! read more

Excellent portions, and very kind customer service. Tables could be cleaner, but the portions overrule any concern about hygiene.

The food was fine, and the two employees were friendly enough, but the seating area was disgusting. Every table was filthy, food scattered across the floor, trash overflowing. Shameful. read more

Chipotle Mexican Grill - Disgusting dining area. Every table looked like this one. - Fast Food Near Me - Greenville, South Carolina

Awful!!!!!!! We ordered on the app and over an hour later and it's still not ready! We can't even get to a person on the phone and chatting on the app constantly gets disconnected. We'll be going to Barberitos or Moes from now on. I finally got my order and didn't receive the guacamole or chips and queso I paid for. The tacos are soft shell not hard...I've included a picture. It's missing half the requested ingredients and only has 1 piece of chicken on the taco. Taco Bell's tacos look 100x better than this..... read more

Chipotle Mexican Grill - Fast Food Near Me - Greenville, South Carolina

If i could give a zero I would. It was dirty and the online order was 30 minutes late. Dont come here!!!!!!

This location is super stingy on protein portions compared to the location by the mall. Sad to see that since this place is closer to me.

Place is disgusting, wouldn't feed my dog here! Trash everywhere tables need to be wiped, workers standing around, line out the door! read more

Chipotle Mexican Grill - Fast Food Near Me - Greenville, South Carolina

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I haven't ate at chipotle for a long time because my experience is that it's just dirty. Well, it's still disgusting. About 29 workers in this building and food everywhere. Aprons are nasty. Plastic forks even had food on them. It's the dirtiest place and bound to have tons of roaches. I ordered some chips and they where so stale so that "fresh" advertisement is wrong. I asked for fresh chips and got more stale chips. I couldn't eat my salad. I was just to grossed out. read more

Worst Chipotle ever and I have given them many chances. Tried to pick up a mobile order. Waited 20 mins in the drive thru with only one car in front of me. Finally had to back all the way out of the drive thru. Went inside and there were 5 angry people waiting to pick up orders and nobody acknowledging them. Finally left without my $13 meal. I will not go back. If they can't handle orders they should allow mobile orders. I will not ever go back. I'll drive to Haywood Rd. If I were the manager I would be embarrassed with the lack of customer services. They don't even acknowledge the lack of customer service. Won't even make eye contact with you. read more

Every time I come to this Chipotle I am disappointed by the lack of choices they have. While many chipotles don't have veggies, this location hardly has chicken and takes a while to refill their food. I also tried to use my points from my app and they did not help me with that and my points were not able to be used. I am willing to drive 20 min out of my way to use another Chipotle. read more

I ate here on 9/17/23. My sister and I had lunch around 11:40 am, Sunday. The place was super clean. He tables and the kitchen were both spotless. The staff were friendly as well. My sister got a plain burrito with chicken, white rice, queso, and a little bit of spicy salsa. I got the brown rice and sour cream on mine (everything hi ing else was the same). After eating for 25-30 minutes, I immediately felt ill. I'm pretty sure something had sat out for too long, because I have had horrible diarrhea for the past two days (9/17-9/18). The food was delicious but I just now stopped feeling stomach pain. The sour cream or brown rice may have been sitting out too long. My sister didn't get sick, so I know the other items were fine. read more

Don't dare order online - 45 min over pickup time 3 times in a row, just save yourself this headache

Ordered off the app at 6:10pm for a 6:30pm pickup, my wife got off work and was at the window at 6:29pm. Food wasn't even made and she sat at the window and watched them make our food and left at 6:53pm!!! She sat there for almost 30 minutes after my pick up time was scheduled! read more

One of the worst Chipotles I have been too. They are often out of chicken. Walked in at 7:55 to be informed they were only taking mobile orders, ridiculous. Awful service and disappointing. read more

Wanted wait several weeks after they opened to order...hoping they would get everything in excellent order. Picked up our order..the rice bowl was okay but the chips were stale and tasted of old oil and the queso was cold & solid...inedible! Complained on their site but they never responded. Will not be be back! read more

Wow. This place is a dumpster fire. My first time trying this location. Figured I'd order from the app and pick our food up at the window since my family was home and hungry. App said food would be ready in 10 minutes - awesome!Ordered, paid online, proceeded to the restaurant and then sat in the line with six other cars in front of me for 43 MINUTES! And the line never moved! Why not just leave you might ask? Well, the order was prepaid and once you get in the line it is impossible to back out once cars pull up behind you. When I finally made it to the window, guess what?! They hadn't even started making my order. So I wait... and wait...and wait. When I finally made it home with our food, I checked my receipt to find they had charged me for three additions of guacamole that hadn't been included in our food. read more

Ordered door dash. Burrito was 90% rice. Brown rice was under cooked. $15 waste of money.

If you want to see a preview of the country under millennial and zoomer rule this is the place for you. Sadly, though the store isn't 6 months old, nobody working there cares about the cleanliness, customer service, or speed of output. Don't bother looking for your pickup order on the shelf, if they actually have it made you'll have to ask for it because lord knows no employee will speak up and ask if you're waiting for an order. Tables are nasty and unkempt, and take the time to absorb the general malaise of misery from the line of customers backing up to the door as they transition from flesh to skeleton while they wait for food. Never going back again. read more

Chips were the most stale I have ever been given from a restaurant. They forgot the Apple juice for one of my kids meals and my beverage. The to-go container with my quesadilla, and it had a bunch of liquid sitting at the bottom, making it very soggy. read more

Horrible portions. One of my tacos didn't even have one piece of chicken. Manager is queen Karen. STAY AWAY

Me and my fellow food enthusiasts went to dine together at this chipotle. Originally we were excited to get some burritos and bowls to enjoy with each other and build our relationships. However, it ended up being the worst experience I've ever had at a chipotle. The ONE worker took 10 minutes per customer and charged everyone for a water cup! He also did not know what was going on and wrapped my friend's burrito horrendously. The burrito had more food stuck to the outside than in the inside. I feel disgusted with my experience at this location. They are an awful chipotle and need to flip the whole franchise on its head. Words cannot express the disappointment that I feel. I lost a friend going to this chipotle. I suggest keeping woman and children away from this location for their own safety. If you want to go to chipotle...go to the one on woodruff road. read more

I know this is a new location, but I doubt I'll be returning. I placed my order online, and went at the pickup time to grab it. I arrived at the location to be told they had not fulfilled any online orders, and would not be able to give me a time when mine would be ready. The lady told me she was too busy doing a catering order. I completely understand doing catering orders, but we can't manage a time frame? She then told me that she just couldn't make my order at all, and told me to go on the app for a refund. I told her I didn't even order via the app, I used the website, to which she replied, 'I don't know, that's just what they said tell people, I can get you a number to call.' I took the number and went on about my day. The number keeps giving a busy signal, and I had to chat with an bot/agent online to get my refund, and by this point, had to return to work with no lunch. 0/10. Do not recommend. read more

For being a brand new location, this was such a disappointing first experience. My order was placed 30 minutes in advance and was still 20 minutes late. My husbands bowl barely had and toppings on it and they didn't give his dressing which he specifically requested , my burrito was supposed to have fajita veggies and had absolutely none on there. Completely chaotic. read more

Worst run chipotle I've ever seen. Workers don't care and are satisfied with terrible service. Would give zero stars if possible.

They never have the food prepared in time. Had to wait an hour for my order beyond the time it was supposed to be ready. Although this one is much closer to me, I won't order here anymore. Will go to another Chipotle even if it is further away. read more

I have never left a yelp review before, but after multiple bad experiences at this chipotle, I feel I have to. I hope that they can get their service fixed, but do not come here until they do. Getting your food will take an extremely long time (compared to other chipotles), and the quality is below average as well. read more

I think this is my first Yelp review. This chipotle fucking sucks - you would probably get your order faster if you left and drove to a completely different location. I would recommend going across the street and getting Cuchos . For some reason I have continued coming here thinking one day it might get better. It hasn't. -10/10 read more

Live in the area and was so looking forward to this opening. First time we went, they were out of everything including chicken and chips. Second time the line was moving so slow that we left after waiting 10 min and tonight the chips were stale. Really hoping they get it together soon! read more