Chipotle my go to when I'm in the mood for a fulfilling meal. I decided I wanted to try the new meat that was advertised chicken Al Pastor. Rich and flavorful a sweet mid spicy pineapple cilantro flavor. Very delicious especially over rice and beans with corn, lettuce and sour cream. Perfection. Service was straight forward and excellent. It was no lines. 1,2,3 I order 3 bowls and they where all well packed and season to perfection. Thank you read more

Good option for a quick bite. The cashier was all over the place but did the job. Came here for a ugly sweater free burrito day others wise there better spots read more

Honestly the worst Chipotle I have ever been to. The rudest employees with the smallest portion size. Hated everything about this. They were putting things in my bowl I didn't even ask for and up charging me. (This is how the bowl looked when I opened it btw) The worker was moving so quickly I could barely even process what was happening. Not to mention the station was dirty with food all over. Never returning here again. And if i could give this a 0 star I would. read more

Chipotle Mexican Grill - Fast Food Near Me - Howard Beach, New York

Rude employee yelling at me and a new training employee who was making a mistake because he did not understand my order after she humiliated him and was rude to him. She then was rude to me. This employee needs to be retrained and should not be training anyone else another employee had to apologize for her behavior! She did not explain the menu correctly and got annoyed with me when I misunderstood her saying I'm not dealing with this today. This is your job. You have to deal with it or get a new job is what should've been said, but instead a manager who seem more fearful of her came over to assist. She was also taking things from my food tray, putting it back into the buckets. She threw out a lot of food because she kept making sake. I felt so embarrassed for the new employee. What a shame they also should keep the place a little cleaner. read more

If I could give zero stars I would. Why would I order a quesadilla for you guys to give me sauce cups of my rice and beans! And no I don't want your free drink you guys are ridiculous! I want my money back! And all I can speak to are robots! Nobody can help me get a refund which is crazy! read more

Chipotle Mexican Grill - Bad packed food if I order a quesadilla why isn't it in it's box I'm sure you guys make more than enough money to have the correct boxes! - Fast Food Near Me - Howard Beach, New York

My friends and I went in to grab a quick bite after getting off a long flight. The servers were extremely rude and one girl practically threw the vinaigrette at me over the counter. They were cleaning the counter next to the food while still making bowls and it almost fell into my bowl. They were also out of almost everything and refused to restock. Wouldn't come back here even if it was the only option available. read more

Rude ass workers! Sayin they don't got burritos at 7:30pm when they close at 10pm. Girl serving the food was soo rude. The cashier even more rude she slide my food over the counter and gave it to me. Horrible place to get food. I recommend going to another chipotle. read more

Finding the avocado stem in your guacamole trying to break your teeth is exactly what you need. 4 years later and the service and quality still sucks. read more

Chipotle Mexican Grill - Fast Food Near Me - Howard Beach, New York

Would give 0 stars if I could. Placed a mobile order and it wasn't ready until an additional 15 minutes past my promise time. I thought that was gonna be the worst part, but after taking a few bites I found a bug in my salad It was chopped in half so I can only guess if the other half was in the rest of my meal or in some else's. I immediately called in to customer service and was offered a "free entree" which I turned down and had to request a refund which is ridiculous. The representative over the phone didn't even seem surprised which is alarming. read more

Chipotle Mexican Grill - The bug I found. - Fast Food Near Me - Howard Beach, New York

The staff were so nice and I was scared to go because of previous reviews. It was nice and clean and the food a heavy anddelicious

I was told the kids meal comes with chips. Got home and no chips. While waiting on my dinner a frustrated customer was having a conversation with the server where she had gone to her car and came back to inform the server the chips was missing and to be more careful that it wasn't the first time that happened. The server was arguing with the customer instead of being polite. read more

This place is terrible! The employees there all hate their job it seems. Today takes the cake! I ordered on the app and got a completely wrong order. How do you mess up a to go order when you have a whole station dedicated to online orders? read more

Chipotle Mexican Grill - What I ordered - Fast Food Near Me - Howard Beach, New York

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I swear to everything I would've smacked that lady. The way she spoke to my girl was literally insane. I wish I knew her name. Today when I walked in with my sister and Girl, everything seemed really nice. The guy was so sweet and generous about how much of the food he was giving us. When it was time to switch to the other side of the server, the damn girl was giving us a straight attitude for nothing. She kept talking to another girl about some drama. All my sister wanted was Guacamole and chips, so when my girl asked for it, the girl server said "We don't have chips, you didn't read the sign?" And so I looked outside to see a sign before saying something, and there WAS NO SIGN!! I looked at my girl to see if she was gonna say something but she didn't. So when we were walking out, I said thank you, and no one said anything accept that one nice guy, and I stood back and yelled at that girl and pointed her out saying she's so freaking disrespectful. Man I really would've caused a scene but idc cause there's no way I'm gonna tolerate someone being rude for no reason. read more

Its crazy how expensive Chipotle is and they ration the food, We spend mad money just to get shit service or shit food they burned my chicken one time and I was coughing and almost threw up because of how burned some of the pieces were read more

NO JOB IS TOO SMALL OR TOO BIG!! I don't need to get a burrito or bowl everytime i come here! Terrible service. Asked for guac large togo, filled half way. When i said it's not filled, the girl who was serving got pissed walked away. Then the other server filled the container and most of is out of container was spilling. I got so mad, i asked for my money and walled away. I couldn't even take a picture of it!! Any job you do, you have to put some effort!!! read more

If I could give this place zero stars I would. The bathrooms were disgusting and the seats were covered in poo poo. It smells like they mopped the floors with pee pee and the food taste like the doo doo from the seats. Service was bad they smelled like piss and poop. Would not recommend. read more

Another great visit at chipotle, the manager at this place should be pelted with small pebbles for 7 straight days Soda machine broken Out of tomatoes No white rice No stocked napkins No forks This has to be the worst chipotle ever reviewed read more

1 star because I can't give 0.. ordered at 715pm, promised by 745pm. Driver arrived to find out my order was given to someone else. He called me to apologize on behalf of DoorDash NOT Chipotle. They remade the order & it arrived at 845pm. Now whoever received my $78.00 order I hope they enjoyed because half of my order was missing & the items I did receive looked like it was thrown together by someone highly upset that they have job!! Oh & the restaurant wouldn't even answer the phone!! Bad business Chipotle!! Very bad business!!! read more

Chipotle Mexican Grill - What is this?? - Fast Food Near Me - Howard Beach, New York

I always stop by to get there tortillas the burrito style to take home with a side of pico and guacamole but my go to is the white rice steak guac cheese black beans sour cream with 3 small tortilla on the side smashing read more

if I could give this place a zero I would the workers were so rude. The food was literally disgusting and the last time I was there this lady was causing a scene and everybody was screaming and everybody's bulls got hung up and it was just horrible. please get new service and the food is disgusting too inside of there. It's horrible. read more

No taste long as he** line and again there was no salt in anything. They needed more help behind the line. Guacamole was unseasoned aswell.

Looks a bit shabby inside, but the food is what counts, right? That was shabbier. Nothing was hot, or even warm. The chicken tasted dried out. The Burrito bread wasn't even room temperature. The staff seemed totally indifferent. Lunch for 2 was $30. Value? Maybe $10, if that. The next time I go to a Chipotle it will be because this experience has faded. It's going to be a while. read more

Well where should I start ? First off No tortillas or taco shells . Soda machine broken . Ok water ? Out of that too. You could get apple juice or there sweet lemonade . Bag of chips all broken ! I would like to know who manages this place . They need to learn about how to run a restaurant. I have been to many chipotle's in Connecticut as well as other states. I have never seen such chaos. Will not return read more

Chipotle Mexican Grill - Broken chips - Fast Food Near Me - Howard Beach, New York

Just borders delivery from the website. The chicken was bland. The bowl was less than half filled. Waste of $15!! read more

Chipotle Mexican Grill - Salad bowl - Fast Food Near Me - Howard Beach, New York

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Total waste of time. They have a ton of people waiting outside for nothing but late orders. I hate ordering online because the norm is getting a wrong order. If you order add another 15-20mins to the pick up time and that'll be the right time. I don't know if it's bad management or they're not staffed correctly but it's a VERY bad experience EVERY time I come here. I only come if I have no other option since this is the closest one to my house. read more

I will start my saying I rarely give a 1 star rating. This is a 1 star establishment. I have ordered at last 4 times from this location from Uber Eats. Each time carefully deciding on my choices. Each time disappointed. The issue is perhaps if you aren't literally standing in front of the person taking your order giving directions, it's quite possible you're going to be upset with your order. It shouldn't be this way. I always order a salad. And in every order I have received the same teeny salad. Barely any meat. Lots of extraneous toppings like sour cream and cheese. But everything else from the barely there lettuce to the are you even in there tomatoes, to the sprinkling of peppers, it's always disappointing. I have ordered from other locations and noticed the stark difference in the portion and quality. Including actually having dressing available to send with the salad. This location has lost a customer. I was excited when they came to my area years ago but of late it's not worth my money. #beware read more

The only good part of this chipotle is the food, and even that was mid af. the server was a snail and one of them even cursed me out when I tried to get soda. They yelled at us for leaving one piece of cheese on the table. Its unreal how slow these servers were and the soda machine was broken and the didn't give me a refund for the cup. if I could give 0 stars I would. this was the worst chipotle I've ever been to and I will never come back. read more

This place is awful. Took an additional 20 mins to get my online order after the promised time and when I finally got back to eat it, it was the smallest burrito I've ever gotten at chipotle. Literally half the size of what a regular burrito from them usually is. Everyone needs to be fired and start over again. read more

Went to Chipotle today for a chicken bowl. Walked out when I asked for a little more chicken and I was told it would cost more. I have Been coming here for a while but now they are getting cheap with their food!! Gonna tell all my friends at planet fitness ( next door) about this place. Not ever coming again. Look on tictok and see what is happening with this place. Maybe the Chipotle corporation should look into this. Another unsatisfied customer!! 0 stars!!! read more

This review is specifically for the chipotle employee who set a poor example for all chipotle employees to follow 10:45am this morning . Despite the door was locked after the opening time is stated on the door I waited for a bit and she sat there on her phone. I assume she was eating her breakfast and instead of saying sorry there's a delay or whatever she found it humorous. I came and looked at her through the window, because it literally takes two seconds to let me know there's an issue or to find another location. Instead she laughed and shrugged her shoulders. It was lazy and a bad example of proper customer service. This is a reminder for you to do better. read more

I bought a BOGO order in person and whoever made my food (boy with curly hair) THE FRIENDLIEST PERSON EVER I SWEAR. They were happy from the get go and was soooo generous while preparing my two orders. I wish I knew his name or I could tip him or BE HIS FRIEND but that might be unprofessional idk but anyways, great experience! I never had such a full bowl of food and if you work here and you know this boy who worked the 11am shift on Thursday 11/19/2020, GIVE HIM A RAISE!!! :) Food tasted amazing and they did not screw up my order at all, 10/10 experience! read more

Chipotle Mexican Grill - Chicken bowl with brown rice, corn, hot sauce, cheese, and lettuce - Fast Food Near Me - Howard Beach, New York

Food at Chipotle is always tasty. However the service and ambiance at this particular establishment is horrible. I would be embarrassed to feed my guests if my dining area looked like this restuarant. The waiters are sloppy servers; there is food scraps ALL OVER THE PLACE, and no one is concerned about having it cleaned up. As previously noted, I like the food at Chipotle, but I will never visit this particular one again. I am sure that there are young people and/or a manager that cares about cleanliness in the kitchen and seating are. Not even the tables were clean. read more

Horrible. I tried for the seconded time and dis appointed. My salad was contaminated with red meat. I am highly allergic to red meat. read more

Chipotle Mexican Grill - I am extremely allergic to red meat, some how red meat ends up in my salad. I'm super upset - Fast Food Near Me - Howard Beach, New York

Ordered chipotle for pickup. Get there and they lost the order. Ok....not too bad. We get home 1 mile away and every single item was literally ice cold. On top of that, the burrito bowl we ordered with the carnitas was pure fat. Not even shredded.. they just dropped a hunk of fat into the bowl and called it a day. Next...my burrito wasn't even completely wrapped in foil. No wonder it was cold. I've had Chipotle before at another location and it was really good and nicely put together. This was nothing like that. Sloppy and cold and we paid $50 for the mess. Never again. So pissed right now. read more

Chipotle Mexican Grill - Pure fat carnitas. DISGUSTING. - Fast Food Near Me - Howard Beach, New York

The food tastes up to Chipotle standards. However, serving sizes were very small. I started to wonder if they gave me less than the person in front of me because I was smaller; but after reading the previous reviews I realized I'm not alone. The staff was not rude, they were actually quite nice. But they are very inconsistent with portion size. I frequent Chipotle in the Throggsneck shopping center and The Green Acres mall - these locations are consistent with portion size, even across locations. Management should oversee the consistency of the staff. I wanted to try the new carne asada, but it did not look as fresh and juicy as the commercials. I'll try it at my usual Chipotles. read more

Two times I ordered from here and both times a disappointment. 1st time I called the order in and picked it up. 2nd time my son went in person and ordered. Seriously, how hard is it to put together a few requested ingredients in burritos, with items that have already been prepared/cooked/sliced/diced? Does anyone even know what sour cream is? I've been here only because of 2 gift cards that I was given. I still have about $40 left, so I have to make a 3rd trip. This place gives me Agita before I eat. You take your order home to eat, and it's missing ingredients, nice way to start a meal. The only thing missing from this place is Joe Biden as the manager to complete the circus. I'll stick with Bushwick Tacos on Crossbay Blvd, they are consistently good. Food is always fresh, you get exactly what you ask for, and the staff is friendly, not rushed. read more

I ordered a bowl. Taste was fine but like many of the other reviews stated, the portions are smaller than other locations. I had to actively search for the meat in my bowl. If you're counting calories this is the location for you. read more

The worst one of them all. Bunch of untrained boneheads. I stood in line with my family for about 15 minutes and upon coming to the registers to order I was refused service because we did not have masks. The boneheads working there did not make it known as we were waiting in line but after spending 15 minutes inside the restaurant I had to take my kids elsewhere to eat. We are all fully vaccinated. Other reviews speak for themselves. Their employees and manager is trash. Manager of this place needs to be thrown into the dumpster read more

Ordered delivery twice and was canceled twice for no reason. I don't usually have this issue but I do personally believe it's because they don't want to fill the order. Reading these other reviews, it makes sense now. read more

Oh my gosh the employees here get SO LAZY !!! I came in at 8:45pm. This chipotle closes at 10 and they had nothing available. Plus my steak was a BURNED. They drowned my food in hot sauce I could barely eat half the burrito. At least 5+ ppl walked out for the reason that they had nothing available. That chipotle is never not busy so there was no reason for them not to refill anything. There were no napkins or forks available so I asked and said they didn't have .. sure they didn't have. They were just too lazy to do it and probably figured since they had an hour left of being open they didn't need to restock those necessities. The service here sucks they're very unprofessional. Music blasting they could barely hear my order. read more