Had a great experience today - first time at this location. Clean inside, easy parking with extra space being same lot as Sprouts. Food was all great, and unlike some comments my portion sizes were the same as I experience at other chipotles, possibly slightly greater here. They also had a sample of a new steak, which was pretty good! They were not busy when I came in, so staff helped right away and service was kind and helpful. Overall good experience and when bringing home the quesadilla for the kids and chicken tacos for the wife everyone enjoyed dinner! I had a carnitas burrito and could only finish half, and I am not a modest eater! Have not tried drive through, but will likely stick to in store for this chain due to personal preference for a "build your own" style spot. Recommend. read more

0 fucking stars. employees (mainly the drive thru) are always in a pissy mood and throw ur bowls at you. food always stale and old as well. get another job if ur that miserable read more

Came with my kids today here from a soccer game. They were so hungry so I thought this would be full feeling but was I wrong. No hello, no hi just wha can I get you like I was an anima. When she started feeling up the plate I noticed she is measuring her rice spoon then the protein meat. So I said can I order double please and even with that she continues to measure her spoon. At the cash register she charged me almost 7$ for extra spoon of meat. When I said in my state they don't charge that much she said every store is different. I said ok thanks then she started joking about me and for asking. I turned around and looked at her and she stoped. This place is a joke and the food here stinks. Not only being overcharged but now my stomach is killing me. What a joke. read more

Never going here again. Every time I do a pick up something is missing or made wrong. They didn't add the sour cream or corn salsa. read more

Chipotle Mexican Grill - Missing sour cream & chili corn salsa. - Mexican Near Me - Woodland, California

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Decided to join in the fun for the grand opening of the new Chipotle in Woodland! I actually stopped by earlier, but the line was too long and I didn't want to wait. Instead, I ordered online and picked up a late dinner. Pretty standard Chipotle store with a drive-thru and a small outdoor seating. Pretty convenient for me as I don't need to drive to Davis or Sac anymore to pick up a quick bite. Plus, the portion looks pretty good! UPDATE: Ordered again online for pickup and showed up at the estimated time. However, my order was not ready and there was no estimate for when it would be done. A long line of people just for pick up started forming. Mine eventually came out 17 minutes past the estimate. Mind you, I placed the order line an hour ahead. Not sure how long it'll take this location to figure out how to handle rush hour. read more

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Foods fine, service is prompt. The dinning room is the stupidist set up of any chipotle I've ever been to. I'm 6 feet tall and my feet are free hanging from these wack bar stool tables. Who's this for? Do you really hate your customers that you only provide 3 normal tables? Wack read more

Chipotle Mexican Grill - Wack ass barstools - Mexican Near Me - Woodland, California

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Worst chipotle I've ever been to. They barely add any meat. The places I go to add twice as much. Genuinely disappointing. Don't waste your money here. Mind you this was over a month or 2 ago. Who knows if they've changed. read more

Gristle in the meat approaching 25%, over chunky quac. Portions barley cover the bottom of the bowl and maybe halfway up. Stale chips. I'm done. read more

The lady talked super quiet and couldn't hear her at all even after asking her to speak up. Then she made our food super sloppy and got our queso container covered in the queso on the outside. Super disappointing service. read more

Bad old food in the service area and bad employee attitude.. all tables were also dirty at 4 pm. will not recommend this place.

I usually never have any issues with this Chipotle until yesterday evening. I ordered through the mobile app for drive thru pick up. When picking up, make sure you check your order because they will forget something (I will also say this was partially my fault for not checking myself). I ordered two bowls and a chips and guacamole. Bag of chips was missing when I took the food out of the bag when I got home. The guacamole was inedible as it was two big chunks of rock hard guacamole. How was this even approved to be served to someone. My steak bowl was loaded with lettuce that I didn't ask extra for either. Yesterday was just terrible and I am so disappointed I paid for this. read more

I came in a week ago and everything was out. I asked how long for a new batch of grilled veggies because there was barely any left. There was one girl working the front and she was so rude that I decided to leave. I have a gift card I wanted to use so I tried again. As I was walking up to the store the rude girl from last time was at the counter and sees me walking up. She starts saying something to the others as I am walking up and they all walk over from other areas to stare at me and make rude gestures laughing. It was so weird and uncomfortable I left. I will just throw the gift card away. This behavior is very juvenile and inappropriate. read more

It's a new location, but the service is very bad. The employees are not helpful at all. I had a free side of guac and the only way I could get it is by doing it online and they didn't know why it was discounting on the app. They didn't even address it or say oh sorry we can't help you, they just avoided the entire situation. My bowl was leaking and leaked through the bag. I asked for corn on the side and they filled it half way...I have never had that happen to me. When I ask for sides like extra salsa or extra corn it's usually filled to the rim. The guac also had whole pieces of avocado in it. It wasn't smashed properly. Overall the the location was new and nice, but the service was horrible. I recommend going all the way to Davis for chipotle they do a better job and they are not cheap with their portions. I don't really understand why they are being cheap with corn and salsa...it's petty. read more

Chipotle Mexican Grill - Mexican Near Me - Woodland, California

AWFUL... had a mobile order and sat in the drive thru for 20 MINUTES!! there was someone in front of us so we couldn't leave and had to reverse out of the drive-thru, went inside and told the woman working and she acted like she had no idea her store had a drive thru and laughed it off.... finally get our order and it's completely incorrect and missing items. save your time and money and don't come back here read more

We came a little after it had it's grand opening. The line was rapped through the whole building but the employees were very quick only took 10 minutes for 25 people deep. The food was good and fresh. read more

First of all, I Love Chipotle! The Food is great, service and staff are great ! For a new restaurant I'm very impressed with how they are accommodating customers with the wait times and long lines. I'd suggest ordering online if you have a huge order. It adds to the wait time for everyone else. The vibe is perfect, although I'm not a real dine in type of girl. They keep it pretty clean from what I saw. Overall 9/10 experience. read more

Chipotle Mexican Grill - Chicken Quesadilla - Mexican Near Me - Woodland, California

The black fat guy was so rude and didn't even get my things right and when I asked to speek to the manager apparently that was him he tried to grab me when I tried to get my food when I paid for it feel like I just got scammed out of my money and the guys name Kevin chipotle needs to do something about this enough is enough read more

I'm already not a huge fan of their food, but I was given a gift card (I should have regifted ) and decided to give them another shot. I ordered on line, picked up my order on time and once again my burrito was cold and wrapped in foil. Like why bother? Just put it in an igloo packed with ice if you're not going to serve it hot. read more

Service was good, all the food items I wanted were available, and the line didn't take any longer than any other chipotle. My only complaint was the fajita veggies were raw but that's not uncommon. read more

I went through the ChipotleLane Pickup and was told that my order wasn't ready so "drive around because there are cars behind you". There was one car behind me. This was my first time in the drive through and was confused as to what she meant- drive around to the front and park? She was very rude and said "No, drive around and get back in line". So I did and when I got to the window she appeared annoyed and handed me my order... which was made incorrectly. It was missing the fajita veggies. The steak was very over cooked, chewy, and dry. Very disappointed with the customer service, my missing veggies, and the quality of the meal. read more

I don't usually write negative reviews. I've been to other locations and have been so happy with what I got. This place is different. The person who made my burrito seemed like he didn't care and just kinda threw it together. I get it, he probably doesn't get paid enough but at least try. I saw other people's orders and they were so pathetic. I've never seen a burrito bowl that sad before. The only reason my burrito is at all filled is because I asked for almost everything. But they seriously need to have a burrito wrapping class or something because mine wasn't even closed all the way and juices were leaking out everywhere. The people putting orders together should be retrained or this place will get closed down because of unhappy customers. read more

Chipotle Mexican Grill - Mexican Near Me - Woodland, California

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Service is horrible here . They forgot to give me 2 bags of large chips in the drive thru so I waited there to get their attention . The girl rudely asked me what I needed . I told her they forgot to give my the 2 bags of large chips . So she picks up 2 small bags of chips , applied a sticker that said large on each and handed to me thinking she was slick . This is the second time I've had to complain about this chipotle location . They just suck really badly . read more

Service is not helpful, I understand you know all the food choices and you can say them very fast, but when 2 employees are loudly asking you questions at a VERY fast pace at the same time it is a bit overwhelming. And if you are trying to order 2 items it is completely overload. They were going so fast he was adding the item as he was asking if I wanted it, I didn't even have time to say no to the cheese, then he just grabbed the handful of cheese he just put on my bowl and thru it in the garbage and continued on with my bowl. Then I realized they skipped right over the veggies, which I always get but of course at this time they already had the lid on both of my bowls...ugh This has happened both times I have been to this location. Food is always good, please train employees to slow down and provide not only good food but also a good experience. read more

Ordered online a bowl and a burrito, both with guac and paid for the guac. No guacs were found and the portions were pathetic. read more

Chipotle Mexican Grill - No guac and little meat - Mexican Near Me - Woodland, California

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Flabbergasted to open my taco and see this amount of meat in it. Ordered sour cream and there was none. They have my sister the wrong type of beans and very little of them. My mom paid for extra cheese and there was not extra. Disappointed. read more

Chipotle Mexican Grill - Mexican Near Me - Woodland, California

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The staff was all very nice. They seem pretty busy for a grand opening. I am just happy we have Chipotle in Woodland now.

I've tried this chipotle twice now the first time the food was just bad but they just opened so o gave them the benefit of the doubt. I went a second time and they ran out of steak by 7:00 pm so I had to have carnitas they didn't have salad dressing for salad the drink machine was not working. They should let people know they're out of items before you start your order. read more

I came yesterday and I met the really nice and handsome manager Luis Rodriguez he even gave me his business card. he made me feel super comfortable. I had a lot of questions about the food because I'm a vegetarian so he had to explain a lot of things to me. He was patient. He took his time. He explained to me about the sour cream how it has no hormones he even explained things to me about what they had that's organic how everything was made fresh I was just very comfortable with ordering my food here. Great customer service food taste amazing one of the best experience at any restaurant I ever had definitely will be back and will be bringing all my friends and family read more

A friend had to work hard to convince me to return. The last time I ate here was such a disappointment that I vowed not to come back. I'm glad did, however. This seems like a new restaurant! The staff are friendly and attentive and the food has improved in both taste and appearance. The general vibe of the place is better, which tells me that management has instituted changes that benefit the workers, who provide higher quality customer service. Whatever you did, Chipotle, keep it going. I'll be eating here on a regular basis. Go back to your old ways, though, and I'm not returning, persuasive friends or not! read more

Ordered bowl to go online. Picked it up sealed in bag. Ordered pinto beans xtra. Brown rice xtra. Just got home. Black beans ( I'm not a black bean fan) , and a mix of white rice in the brown rice. (Weird) I mean it's not bad, just not what I ordered. Not saying I'm not going to eat it but it's a little less enjoyable. My bad for not looking at it when I picked it up but in all fairness I would not have seen the black bean situation even had I looked based on the salsas and sour cream on top. However employees were helpful and attentive no complaints there. My daughter worked at a chipotle while in college so I guess my expectations may be skewed a little. Oh well, will try again. read more

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Placed an online order for pick up at 8pm. Pulled up at 8:07 and the young lady was making my order. No biggie at all! I don't think people understand that when you place an order for pick up it's an estimate! Obviously this is a new location and they're still figuring out the kinks. Nonetheless, my meal was surprisingly tasty and the service was great. The chips were a perfect combo of salty with a hint of lime. So happy we no longer have to drive to Natomas or Davis for Chipotle. (: read more

We love Chipotle and for a while this location was great. Lately...I don't know. The last couple of times we went there it just hasn't been good. My son's cheese quesadilla had lettuce throughout last time. Last night I went through the drive up lane at exactly 6pm when it was ordered and when I got it home I could tell it was made at least 10-15 minutes prior to my arrival. The food was cold. My burrito bowl looked like it had been dropped and was all gathered at one end of the bowl and it was full of liquid like the beans hadn't been drained before being thrown in. Both my husband and I bit into huge pieces of diced jalapeño in the mild salsa. The fajita veggies were somehow burnt and raw at the same time. Got a quarter of unsliced onion with the end still on it in the fajita veggies. And my side of guacamole was literally a half of a whole avocado. Don't get me wrong, I love avocado so I didn't particularly mind, it was just a little unexpected. The location is really convenient, but sometimes I wonder if it's better to just deal with the downtown Davis traffic and go there. read more

All the reviews are true! I expected more and got even less. I was so happy to finally get Chipotle here in Woodland but it seems everyone working here were never trained? Eh, I'll just continue as if we never got this location it's horrible, lines long ans super slow. Also, I've never imagined getting a burrito half rice half meat and beans not combined, layered. I had to take a bite from each side to get each ingredient lol. Then it was dry since they failed to include the salsa! Burrito was also poorly wrapped falling apart. They been here two minutes and running out of items already. read more

I brought my boyfriend here for the first time expecting a good experience like usual, after a while of standing in line we notice people getting frustrated, we observed employees talking amongst each other and not helping customers. Once it was our turn to order most everything was sold out or still being made. The portions were all small and unevenly proportioned and the employees didn't seem to care, they were still charging people for everything and just seemed to laugh it off. This was my boyfriend's first time coming to chipotle ever. We will not be giving them our business ever again. This was a waste of time and money for food that was very underwhelming compared to the chipotle in davis. read more

I understand a new place needs time to get it together, but the service was horrible, the food portions are skim and even when you pay for extras it's small portions. I've never seen a chipotle employee poorly wrap up a burrito so bad that it made me lose my appetite. After watching them make a complete mess it was being made into, I walked off after I had already paid and left the burrito there. read more

We went to the chipotle in Woodland today. There were several people there and there was adequate staffing. The line was quick. The food was plentiful and delicious. I know there was some initial problem when they first opened they had difficulty handling all the demand. But that seems to have passed. read more

Meet was cold & not tasty at all seemed like it was old food. Didn't add a fork. Workers were rude.

when we went in it seemed that they were training someone new. no hate to the employee, but i don't think it's a great idea to train someone during a rush. i work in the food industry and i know that it is not convenient for the customers nor the employees aswell. i started to notice how they were packing the orders towards the end and the lady was very messy, very disorganized and made a huge mess. yes people order extra food and that makes it harder to package normally but it doesn't mean do your job half way. and then i saw the grill area. it was disgusting. like i said i work in food and i do work a grill myself and it is not okay to cook on a dirty grill as it leaves the food with a nasty taste, it leaves residue from other food and it is not safe, etc. which i dealt with with my order. my food had many burnt pieces making my meal nasty. i don't appreciate even being able to see the how dirty the grill was. if your going to have your kitchen open and available to see please keep up with the cleanliness. i recommend having a cleaner grill so the food doesnt taste bad. train slowly and take ur time with your employees. and make sure you are giving the best service to your customers with how you present their food. read more

They had more employees than I have ever seen at any Chipotle. However there seems to be a break down in actually getting the food out and providing good customer service....(too many chefs in the kitchen maybe?) I stood in line for well over 45mins with only 5 people ahead of me. I'm ordering and told they were out of the meat I requested and another meat. No sign at the door, no warning, nothing until I asked for that meat after my tortilla had been warmed and was sitting on the foil with rice and beans. I selected my meat and recieved the smallest portion ever for a Chipotle, I was able to count 7 small pieces. I did ask if they could please add a little more and was given a couple more pieces. We get to the salsa and boy did I get a heaping over flowing spoon FULL. Needless to say my food can be summerized as salsa rice with a sprinkle of meat. It is a new store and their finding their groove, however they are a franchise!! No need to reinvent the wheel!! Follow the franchise manuals/protocols! They already own the recipe for success!!! There is not enough seating. The pub tables are basically unusable unless your over 6ft tall and can plant your feet flat on the ground. If you are of regular height there is a pole with a small cushion to balance your rear on while your feet dangle mid air. No foot rest on the "stool" or even a foot peg! Overall poor design and not at all welcoming to sit and enjoy a meal. A table can accommodate 4 people max so if your a family or group of more than 4 people skip the Woodland Chipotle location. I'd suggest going to the next closest Chipotle, either in Davis or Natomas. read more

Waited at the window for 15 min while an employee cleaned and my burrito sat on the shelf getting cold. Not sure why she ignored me the whole time she had looked over it's not like she didn't see me and the order was waiting. Hit or miss last time I'd gone it was great. read more