Linda (stylist of 36 years) cut my hair Sunday 06/17/18 Evening @ 4pm…read more I showed her a few pictures (below) and expressed concern for difficulty of getting the cut right. It's a mix of a few styles. I told her I want an A LINE LONG BOB of sorts. I explicitly said, I'm not a hair stylist so I don't know the correct terminology so please forgive me. The photos and language were the template that created the style I LOVED. The photos of me in pink are the results of the hair cut I desired. I take responsibility for the results I received and think it's fair to share my experience here. Linda finished cutting my hair and it was nothing like I desired. I grabbed the chunks of hair I wanted to be shorter. I sat back down and she went at my hair another round. There was a moment of chatter about having my hair short- I said, YES! "I want it short in the back, like a cute short cut". I trusted her as she again was confident and motivated. She grabbed the clippers, touched the back of my neck and asked me if that's where I wanted it. I waited a few moments and clarified, "that's where I want my hair to end, yes". Before I knew it, she used the clippers up most of the back of my head. It was too late to say anything and I hoped for the best. What I ended up with was a look like friar tuck in the back. A bowl cut in the back. Two inches of my hair laid in from the top in the back creating a straight horizontal line with buzzed hair below it. The sides of my hair remained longer and untouched except for a trim. I asked her two times for some long bangs in the front. She didn't do anything to the front. The hair on the sides were to be angled. An a line, I expressed. These hairs were horizontal. By the time I looked at the back I wasn't interested in having her cut my hair anymore. I went home. Cryed. Had my bf do some blending in the back so the straight line wouldn't be so bold. I also did a little angle cutting on the hair in the front on the left side. I'm so unhappy with this cut, I feel like I was raped. I was courageous and used my voice to get what I wanted and then she went all the way for whatever reason. I would have NEVER told her to buzz the back of my hair. I realize afterwards, that I could have said, "do a short cut in the back like a long pixie". By then it was too late. I got a wild do and that's that. I get to grow it out and share my experience. I realized earlier this year that if I don't speak up, others will fall victim. Go to your hair stylists with empowered voice. Say what you want and have them repeat back to you what they heard. Clarify for your sake. Clarify so you get what you want. Don't just trust people to do what they want because they only know what's in their experience. Tell them what you want with courage.

:-) Team work photos. Also, Earth Month and products offered in salon…read more Earth Month fundraiser to benefit the Jacksonville River Keeper to begin next week!! Stop by or call them today to see how you can help support local clean water initiatives!

The hairdressers really good. The biggest problem are the sinks…read more A lady had a stroke because of how her head was tilted in the sink. It was on Action News Jax. The condition is called V.A.D. or beauty parlor syndrome. The owner is the one who is responsible for furnishings. Those sinks are antiquated. If you do go there, INSIST you have multiple towels put under your head before you lean back into the sink.

I saw great reviews online and this prompted me to consider this salon…read more I called right away and scheduled an appointment for the following week with the receptionist. The day of the appointment we recieved a phone call to arrive early 15-20 min and not to be late. As requested we arrived early, upon getting there while getting out of car we receive a call from the salon they are about 30-45 min late. It's now 20 min we are waiting and are told it's going to be another hour to one n half hours more. (Strike one) This is not acceptable. We spoke to a woman there and said sue previous client hair didn't turn out right and needs to redo it. That should have been our red flag to leave. (Strike two) Giving them the benefit of the doubt we waited. The appointment was for a full spiral perm with volume. 5 HOURS later the hair if finished? The hair is a regular perm and flat like a pancake. No volume no spiral curled just waves. Called to speak to the manager. No manager available. Asked for the owner, on vacation. Called a few days later said to come in s her best stylist Kathleen will fix.? Really ? Hair still looks flat, perm was not redone and still not happy at all. They charged 125.00 for what Then give you hair care products. I would most definitely NOT recommend this salon.

10/10 overall experience. Welcoming environment. Amazing service. I felt at home. I got a curly…read moreperm and it turned out very nice. If I was living here permanently, this would be my go to salon!

I've been here multiple times and have always impressed! Loan usually does my hair. This time I got…read morea chestnut colored balayage and it looks amazing! She gave a discount even though the price is already better than other hair salons I've been in the past. Thanks so much! Highly recommended especially if you have Asian hair :)

Unprofessional and disappointing experience…read more I scheduled an appointment here a week in advance for a double service: a haircut and bleach treatment. On the day of my appointment, while I was already on my way to the salon, I received a call from the receptionist informing me that my appointment was being canceled last minute. Instead of offering a solution or urgency in rebooking, I was told it would be another two weeks before I could be scheduled for the same service. The only compromise offered was to split the services -- haircut one week, color the next -- which was not ideal, nor what I had booked or planned for. It was implied that the cancellation was due to my stylist calling out, and while no direct explanation was given, it happened to be the day after what I believe was their birthday -- which raises questions about the level of professionalism and planning. If something unavoidable came up, I would have appreciated an honest explanation and a sincere effort to accommodate me promptly--especially since I had already made arrangements and was en route. At the time I was working 70 hours a week and I specifically took time out of my workday to go do this seeing as I had no free time. To make matters worse, I later received an automated confirmation for an appointment I never scheduled or approved, which only added to the confusion. The stylists here are also the owners, Patrick and Kevin, which makes the lack of communication and client care even more frustrating. As business owners, I expected better accountability, professionalism, and respect for clients' time. Unfortunately, this experience left a bad taste in my mouth, and I won't be returning.

They were in the neighborhood so I thought about getting color service…read more I had a question about the service and a time constraint due to travel plans, but, the manager was extremely rude and told me not to call back. I will never recommend this place to anyon.

HORRIBLE experience (must read): I rarely leave reviews, but this experience was so disappointing…read morethat I feel compelled to warn other moms who, like me, don't have time (or emotional energy) to waste. I came into this salon with a beautiful balayage that had taken me months to perfect -- time, sun, and patience had created a look I truly loved. When I first met Carlos, the owner, he even acknowledged how beautiful my hair was. My appointment was simple: a root touch-up and a trim. That's it. Instead, I left with hair two tones darker, no balayage, and no highlights at all. Carlos only cut my bangs (not the trim I had asked for), and my once natural, sun-kissed color was completely covered up. After washing, I immediately mentioned to him that my hair looked much darker, but he brushed it off saying, "It's just because it's wet." When it dried, it looked even darker -- I said something again, and he dismissed me by saying it would "lighten up over time, maybe." The most frustrating part? He justified his decision by saying my hair looked "brassy" -- but there are so many professional techniques to correct brassiness without eliminating balayage or going so dark. Instead of honoring my request, he made a choice for me -- one that erased months of effort and left me heartbroken. For me, this was more than just a color mistake, and waste of time and money. It was a breach of trust. When you sit in a stylist's chair, you expect to be heard and respected, not ignored or overridden. Especially as busy moms, we rely on professionals to do what we ask -- not what they decide for us. Now I'm left with dark hair I never wanted, no balayage, and the added burden of finding another salon to fix it, at the expense of damaging my hair. What should have been a simple maintenance appointment turned into a heartbreaking waste of time, money, and trust. I hope my experience helps others think twice before trusting this salon with something as personal and important as their hair.

Riley did a fabulous job on my hair twice and I highly recommend her!…read more The salon is clean and the people were friendly!

Pictures below ---------- review remains the same, 0/10 do NOT recommend. Heat damage and…read moreinexperienced stylists.

Booked my appointment and was seen the same day!…read more My hair is curly 3B/3C pattern and I had excellent service. Honey was my stylist and did a fantastic job. I got my hair shampooed/conditioned, trimmed, and then styled. All for almost $60. On top of that, I was given some water and even a mimosa. Definitely will be coming back. I received quick/efficient service and the products used on my hair felt great. I'm excited to have found a salon here in Jax after visiting two others and not liking them nearly as much as this one! Curly haired peeps would definitely enjoy this place.

This place is amazing from cuts to atmosphere cleanliness high quality low prices friendliness…read moreoverall a great place does everything 1 stop shop shaves, facials, waxing, color, perms, shampoo treatments, and of course cuts

Shannon and Haley did amazing jobs on both of my sons tonight. Thank you so much! Best barber in…read moreoakleaf.

I really like Paul Mitchell. I like how close it is to home and how they have kept their prices for…read moreservices low. I go in to each haircut knowing that it is a student and that sometimes things can happen, also, it's just hair so if something does happen I'm not upset. I have had many great experiences here with multiple different students. The one thing I will say is that the education is not what it used to be. And I've learned this through chatting with students and being a guest of PM for many years. I really wish they would take the time to go back to teaching how to massage and wash hair. That is really the best part of any service.

Since the current times we live in require a second mortgage to cover the cost of a dozen eggs, I'm…read morelooking for ways to cut costs where I can. I heard about Paul Mitchell's services and found out Wednesdays is $5 for men's haircut so I took advantage. I knew it was a school and I knew it would be a student doing it. What's the worst that could happen? It's only $5 and my hair will grow back in a couple of weeks. Both student and instructor did great. It was the first time the student did a "skin fade," but the instructor was right there every step of the way making sure everything looked uniform. Was it the best haircut I've ever received? No, but everyone has to learn, plus it's only $5! Literally cheaper than a dozen eggs at the moment. If you're looking to cut your household budget, and you can show a bit of grace, then definitely check out The Paul Mitchell school