We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

Was looking into starting a life insurance policy and I luckily ran into Jonathan. He was extremely…read moreprofessional and informational. What I first thought would be a complicated experience because I have never done this before, Jonathan made the process of getting life insurance extremely easy and understandable. Was able to answer all my questions and was always available when I had more queries. Would highly recommend Jonathan for any life insurance policy you may be looking into.

After signing up for Medicare, I needed help figuring out what plan to pick. Original Medicare…read morewith a supplemental plan, or Medicare Advantage? And which company? What about prescriptions, vision, dental....? I was getting so many annoying calls and unsolicited mail - which only added to my confusion. Luckily, I found Sherry and she sorted it all out, listening to my priorities and pointing me in the right direction. As a nurse who's helped countless patients get medical care, she truly cares about people - and knows that insurance is sometimes a hurdle in getting the best care (or affording it). So thankful for her help!

Sherry was amazing help! Thank you so much! She helped me navigate the process with ease.read more

Like a good neighbor, Allen Cheng is there! Whenever I have called Allen for help, whether it's a…read morenew policy or just a question, he always answers the phone, gives me his undivided attention, and ALWAYS helps. I can't recommend him or his team enough. Thank you Allen for caring about me and your community so much!

This time Peter answered the call. He patiently listened to my explanation and said he would help…read morecorrect the information. After the correction was completed, he also sent me a text message to confirm. I truly appreciate Peter's help and professionalism. I also wanted to make sure you are aware of this situation and to express my thanks for Peter's assistance.

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

Jack helped me out at the last minute with Landlord Insurance. I had already gone to all the major…read morecompanies and none of them were issuing Landlord Insurance policies, but Jack worked his magic and found me a suitable one in a matter of two days. He definitely went above and beyond, and I highly recommend using him for any and all of your insurance needs. On top of that, he's just a really great guy to work with!!

Excellent agent and human being. I got my car, my auto and my KFC franchise insured here. Thank…read moreyou, Jack, for all your services.

We had such a great experience working with Juan Salazar at Fiducia Financial & Insurance Services…read more From the start, he took the time to understand our needs and walked us through all of our options in a way that was clear and easy to understand. He did all the heavy lifting--comparing different plans, explaining the details, and making sure we got the best possible coverage at the most competitive rate. What really stood out was how approachable and responsive he was. Every question we had was answered quickly, and we always felt confident that he had our best interests at heart. Thanks to his expertise, we now have peace of mind knowing our family is well protected, and we didn't overpay for it. We highly recommend Juan Salazar at Fiducia Financial & Insurance Services to anyone looking for life insurance--you'll be in great hands!

I couldn't be happier with my experience with Fiducia Financial & Insurance Services . From the…read morestart, Juan Salazar made the process of setting up both my home and life insurance policies simple and stress-free. TheMr. Salazar took the time to explain every option clearly, making sure I understood what coverage would best protect my family and my home. What really stood out to me was Mr. Salazar responsiveness and professionalism. Anytime I've had a question--whether big or small--he gotten back to me quickly with helpful, straightforward answers. It feels like he genuinely cares about his company's clients, not just about selling a policy. Their rates are competitive, but the real value comes from the peace of mind they provide. Knowing my home is protected and my loved ones are taken care of gives me a sense of security I can't put a price on. If you're looking for a company that combines excellent customer service with reliable coverage, I highly recommend Faducia Financial & Insurance Services. Juan Salazar truly go above and beyond.

I heard the state farm office on Mariposa in Altadena near Lake ave…read more was destroyed in the eaton fires; I am sorry to hear that; I visited the STate Farm office but the agent and staff did not seem too friendly; the prices that they quoted to me were excessive and far too high. State Farm is not the same company that it used to be 25 or 40 years ago.

Another great State Farm experience just 3 days after Christmas 2024...my spouse's car was parked…read morein front of our home & was hit by a car & totaled (the driver was not seriously hurt thankfully)...our car was towed away & we rented a car for a few weeks while we looked for a new/used car. John's team reviewed our towing receipt & car rental receipt & we were reimbursed promptly while our totaled lease car was paid off allowing us to find another vehicle. This was mostly processed during the time of the Eaton inferno fire. Thank you John & your team for prompt service!