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Abernathy Insurance Agency

4.0 (24 reviews)
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Everything that can be said excellent about professional service and professional people, it can be said about Desiree Heredia.

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Review Highlights - Abernathy Insurance Agency

We've received exceptional service from Mark Abernathy, and Abernathy Insurance for at least 20-25 years.

Mentioned in 7 reviews

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Weaver & Associates, Inc. - We don't always check messages here on YELP. Give us a call for quick service.  626-446-6161

Weaver & Associates, Inc.

(40 reviews)

Highly recommend. Communicative, supportive and company/ customer focused…read more I recommend Dana and her team

We chose Weaver Insurance because they were responsive and friendly -- which continued throughout…read moreour experience. They were quick to reply, courteous, pleasant, and available when we contacted them. As a broker, they do not provide insurance themselves but sell policies from insurance carriers. When we needed to file a claim, their limits became clear. Here is our experience: When we had a claim, their recommendation was that we not file it, citing the possibility of denial and potential premium increases. This was an uninformed and incorrect recommendation. As we asked questions, it became clear they lacked the expertise to help us analyze our policy or advise us on how best to proceed. With outside help, we decided to move forward with filing the claim. At that point, Weaver Insurance introduced us to the insurance carrier -- and then disengaged. They did not assist us in preparing or submitting the claim, did not advocate on our behalf, and did not follow up with the insurer to help move the process forward. As they stated to us, evaluating claims or determining whether the settlement was appropriate "falls outside their scope of services." They fully deferred to the insurance carrier's investigation and judgment. Fortunately, we did receive a substantial settlement, thanks in part to outside help, the carriers third-party claims adjuster, and the insurance company. In our view, Weaver Insurance added no value to the process. We needed them to have the expertise to support our claim, and they did not have it. Their approach raised questions about whether their incentives are aligned with their clients' interests. We understand why Weaver Insurance has been successful -- they are friendly and responsive -- but when it mattered, they did not have the skills to support our needs. Based on our experience, I recommend a broker with expertise who will support you through the full insurance process.

KCAL Insurance Agency - The open enrollment for 2023 health insurance in California 
is here! 
Contact KCAL Insurance assistance now!  https://bit.ly/3VBsBfO

KCAL Insurance Agency

(215 reviews)

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

Never knew I could switch to another medical Advantage plan called "Clever" which provided me…read more$105/month to buy groceries at TS Emporium. Thanks to Allie who helped me doing the switch.

Abernathy Insurance Agency - insurance - Updated July 2026

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