I went here because of the good reviews but I did not think the waxer did a good job. The wax place…read moreis in the back of Toni's hair salon so I had trouble finding the place and had to call her for clarification. She was running late and I had to wait 20 minutes past my appointment time. There is not an official waiting area so I just sat on the hair washing chairs right outside the waxing room. I got a wax but during the wax, the lady was on the phone the whole time with someone else speaking Russian. She did not try to communicate with me at all. There was wax and remaining hairs leftover in my area that was waxed. Sometimes other waxers will clean it up for you with tweezers, but not here. After the wax she did not give me any instruction for aftercare and I had to ask what to do. I would not come back here again.

Absolutely love this place! Elena has been taking care of my Brazilian waxes for years. I honestly…read morewould never trust my monthly Brazilian to anyone else. This new location has so many options in wax (aside from the regular strip wax). You have to try the chocolate wax; it's practically pain free and the pricing is reasonable. Elena makes sure she gets it ALL off while taking care that there won't be any ingrown hairs, which if you're like me is very important! Aside from being an excellent waxer, she also takes excellent care of my face. She cleans out all of my blackheads and I walk out of there with the cleanest face! Location is literally walking distance from the train, beautiful and CLEAN! There are sweet packages on the website and you can even book your appointment online. You won't regret it.

Getting facials and waxing at Lana's for many years. 15 - to be exact. Lana is highly professional…read morewith a perfect technique. Waxing is quick and painless. I am always looking forward for my facial...once a month for 1 hour I enjoy Lana's hands cleaning and massaging my face and décolleté in a quiet clean atmosphere. I highly recommend Lana Cher Beauty.

Lana is amazing, I have been her customer since 2013. When it comes to wax, I'm very picky and she…read morehas been great so far. It's very clean and less painful :) you will get great service with fairly reasonable price.

I've been here twice for eyebrow threading and have loved the results from two different…read moretechnicians. Clearly very professional and good at what they do. It is a very small shop but there has always only been one other person there at the same time. To be honest I feel like it could be a little cleaner especially during COVID but it's bearable when you're only there for a few minutes with a mask on.

This place is an absolute shit show. I went in with my best friend to get my upper lip and chin…read morewaxed since I get a major reaction when it gets threaded. I shouldn't have gone there AT ALL. I took my service dog in with me, and as though she got mad she tore my skin and gave me a major reaction!!! I WAS BLEEDING!!! Crazy bitch working there, and this business should not stay open since this isn't the first time that I see her be so aggressive towards customers. I am in a lot of pain right now, this should not be happening. Especially a DAY BEFORE A BIRTHDAY.

I had a great experience at this location today. The staff was very friendly, quick, and…read moreknowledgeable. Yuri did my wax and she was fantastic. She knew exactly what she was doing, she shared information with me about some of my concerns from my previous wax and she kept me entertained lol. It helped to keep me distracted. She created an overall great experience for me and I am very satisfied with my wax. I will definitely be coming back and asking for Yuri. She is authentic in who she is while still being excellent at her job. I also loved that the staff was majority African American. It's nice and refreshing to see black women in spaces where I am used to seeing other races dominate.

This place has gone to the dogs . They are messing with my wax specialist appointments. The front…read moredesk and management has changed and become incompetent. They are messing with my wax specialist Shireen's appointment. I've been coming here for over 10 years and I've never experienced anything like this. Fix it and get it together.

This was my first time waxing anything other than my eyebrows, and girl! I'm so glad I came here…read more Kathy took such good care of my nerves and talked me through the whole experience. By the end we were chatting like high school friends! It was not as painful as I thought it would be and after I felt so brand new. I'm going to Japan for 5 weeks and I wanted to make sure my body was onsen ready, iykyk ‍ She definitely made sure I was prepared highly recommend!

It was my first time with Kathy after finding her on google…read more She made sure my experience was amazing. I felt comfortable the whole time. She is very sweet, professional and seemed genuine about our conversation. She took her time to make sure her work was excellent. Absolutely no rush. She is very a knowledgeable esthetician. I would 100% recommend as this will be my place from now on.

I can hear for the first time to get my eyebrows threaded. When I first came in there was 2 other…read morecustomers in the shop and there was only one lady working on one of their eyebrows. The other lady was waiting for her eyebrows to dry. One the lady was done with her customer she had me come over. It was really quick! She knew exactly what she was doing! I paid $9 for my eyebrow threading. Note you can pay in cash or card but they have a sign that says to pay tip in cash!

Service Requested: I've been coming here for years to get my eyebrows threaded. It is now $9 for…read moreeyebrow threading. I used to come here when it was a mother and daughter running the business, but I haven't seen them for a while now. They were excellent, and they're greatly missed. Quality: The current staff do a good job, but the mother and daughter that used to be here were much better. The staff now aren't as warm and friendly, but they get the job done. The staff member who did my eyebrows in my most recent visit seemed to have the sniffles; for a job where your face is so close to customers' and where you also need to come into close contact with them, I don't think it's good to have staff come to work if they're sick. Vibe: Place is small and there's often a short wait because this is a popular place. They have about four seats but only two people working at once. Place is generally kept clean. Overall, I would recommend this threading salon!

Idk what happened I came in and told the lady in the second chair that I want to keep my brows as…read morethick as possible and she ended up giving me 90s brows. It was sooo thin afterwards I said I wanted my brows to be thick and that's when she looked at me all confused and she had no idea what I was saying.

Horribly rude. Make comments. Let people who come in after you go ahead just because. the rollers…read morethey use for wax look questionable sanitary wise. Take a photo of the prices. they have and will charge a different price than what's posted outside

Marina is so professional and sweet! I've been to many waxing services and Marina does the best…read morework. She truly cares about making you feel comfortable and the final outcome. I also appreciate being able to contact her through text message to schedule future appointments! The room is clean and bright. All her tools and materials are sanitized and she has special products to ensure for the best technique and result!

Do not recommend! I was literally 5-7 min away when I was…read moreturned away for being "late" although I texted just moments prior to advise that I was 2 stops away. To add insult.to injury she had the audacity to charge me a cancellation fee. I live in East NY and work in the Upper East Side my commute was 6 trains just to get there and there is no grace time or period. This is completely unacceptable we live in NYC and do not control the trains. I've never been late in the past and I've been coming here for months. Attached is the conversation after, completely dismissive and with no regard. Just warning others. Revising this review to state again I was only two stops away!!! Two stop away.. This is no way to treat customers whether they came once or 7 times. Anyone in my predicament would be livid too after taking 6 trains!

Natalia is amazing! I found her via Yelp. I had an upcoming vacation and didn't have time to fit in…read morean appointment at my usual place back home. I've only gotten sugaring done one other time and it was more painful than waxing (which I normally do). I made an appointment online with Natalia, she confirmed the appointment, and I was set. The suite is upstairs, you get buzzed in. The space is clean, and I was done with my appointment in maybe 15 minutes - it was pretty painless and is reasonably priced. I would come back regularly if I lived here!

Highly recommend…read more Cozy place, good location. And Natalia is a professional. I'm very pleased with the result and will definitely use the service again. My previous experience of shugaring in New York was negative and I was looking for a good salon for a very long time. Now, I think I found it :) Thank you!