Dr. Ellen Hung was outstanding. I was seen immediately with no waiting time. She explained…read moreeverything she was doing throughout the treatment which made me feel very comfortable and informed. She also sent me a very detailed report by email with her recommendations and the next steps for my treatment, which was incredibly helpful. The best dentist I've ever been to. I highly recommend her 100%!

Dr. Hung is so friendly, kind and professional! I love her wholistic approach and that the office…read moreprovides helpful and thoughtful service, without suggesting unnecessary treatments like so many places these days. Highly recommend them!

I initially saw Dr. Karsant for a consultation to have a tooth extracted. Both Dr. Karsant and his…read morestaff were extremely friendly and professional. Dr. Karsant did a great job of explaining the procedure and proceeded to extracted the tooth quickly and precisely. Subsequently, the extraction healed up quick and cleanly. I will definitely be using Dr. Karsant as my regular dentist and I would highly recommend him to anyone looking for an excellent dentist in the SF/Peninsula Area.

After a nasty bike fall, Dr. Karsant and his team had restored my fractured teeth. I cannot say…read moreenough great things about Dr. Karsant and their incredible team (shoutout to Mary, JoAnn, and Jocelyn)! Whether it's a routine cleaning or a more complex dental procedure, I always feel like I'm in the best hands possible. I highly recommend them to anyone looking for a dentist!

I chose not to work with this office after my first visit due to the poor communication and greedy…read morequotations they provided. They told me I have to do a bunch of unnecessary procedures that my previous dentists never had. I also consulted with another dentist after and they confirmed these procedures were excessive and not necessary. After a series of conversations, the quotation proposal was changed dramatically to 50% of the original, which made me question the honesty of their price. I tried to continue to work with them by requesting a basic service. But they refused to provide any. Instead, they claimed due to their clinic standard, they only had a more advanced service which will take more money out of my pocket after my insurance coverage. In the end, they pushed me away to see another dentist, which made me feel very disappointed and frustrated. It's the opposite experience than I expected when I saw such a high score on Yelp and Zocdoc. I'd like to warn potential patients, please compare the prices with other institutions before you say yes, you probably only need to pay half of it.

I've been a patient for 20 yrs. Dr Hall does great work and I've never had any problems during a…read moreprocedure or after having work done. And I've had some work done: root canal, crowns, fillings...Very happy with my teeth because of Dr Hall! I also look forward to my appts because I get to see Dr Hall, Charlotte, Joy, Lucy, and now Dr J. They're all so nice, friendly and personable, I feel like I'm part of the "Dr Hall family"!

TL;DR - Warm, comfortable, fast, efficient service from start to finish from ALL staff! Easy text…read morecommunication. I recommend this office for basic/routine dentistry, but (in my case) would have gone to someone else with wisdom tooth extraction experience. They can provide a helpful breakdown of estimated costs and coverage. I really hate going to the dentist, but this office made every effort to offer the best, most comfortable experience and service from start to finish. I had a tooth ache from a wisdom tooth that was desperate to come out. So I found this office through my insurance portal, filled out the online form on the practice website to request an appointment, and was quickly contacted shortly after their office opened the next day. All communications happened via text which was easy and efficient. They were able to get me in for an appointment two days later which I feel is pretty fast, considering availability is hard to come by, especially at the end of the year. When I arrived, I was greeted and helped immediately. The ambiance is nice, simple, and comfortable. They text you a link to fill out your new patient info to lessen the paperwork you have to do in person. I still had some consent forms and more detailed health history to fill out when I arrived. Then I was immediately taken back for images and x-rays. Everything happened very fast. The assistant helping with this was kind and gentle. Then, Dr. Seo did his examination. He was absolutely wonderful - very warm, patient, kind, and resourceful. He answered all questions enthusiastically, walked me through my scans and photos, and offered helpful advice. I have been cheated into paying for unnecessary procedures by previous dentists, so I REALLY appreciated how Dr. Seo reassured me that he only recommends "needed" procedures - emphasis on "need". Super comforting. The only downside is that he is not a specialist, so he couldn't advise on (or conduct) wisdom teeth extraction and had to refer me elsewhere. So if you're coming in for that, then depending on your insurance, I recommend seeing another general dentist or oral surgeon who can do the consult and then the teeth extractions instead of jumping from dentist to dentist. Dr. Seo referred me to Dr. Young who is in a separate but co-owned practice upstairs (review to come). After that, the dental hygienist, Justin, cleaned my teeth. He (and Dr. Seo) also recommended a deeper cleaning which my insurance would not have covered, but overall, I didn't feel pressured to do anything (a common issue in private practices). Overall, Justin was wonderful as well! Again, very kind, patient, knowledgeable, and gentle. I could tell he was doing a thorough job with the cleaning, checking in with me now and then. He gave me some freebies (floss, toothbrush, toothpaste). He also provided helpful advice that was consistent with what Dr. Seo mentioned. The front desk staff member showed me my estimated costs. Billing is always a frustrating process, especially with unexpected expenses, but they break it down for you in an organized way. Feel free to ask about estimates ahead of time if you are worried about coverage. Overall, the staff here are great and I highly recommend coming here for all of your general, more routine dental needs!

THIS PLACE IS NOT WORRIED ABOUT HELPING YOU. THEY'RE ONLY WORRIED ABOUT MONEY. BEWARE THIS IS NOT…read moreTHE SAME COMPANY AS IT USED TO BE. IT IS ONLY WORRIED ABOUT MONEY NOT THE CLIENTS I've been going here for over 20 years. They've always taken care of me. My other half cannot find his dental insurance. We could not find it. The lady behind the desk, whispered to the doctor why I was sitting there listening they don't have insurance stop. Then they told us that without the payment right NOW $400 we could not get the PRESCRIPTION HE NEEDED WITHOUT PAYMENT FIRST. I let them know if there's a problem I would pay everything on Friday. They could take my credit card and charge it on Friday my American Express platinum they said no they need the payment now they wouldn't do any more procedures until they got. The insurance and payment what happened to worrying about the client first ONLY WORRIED ABOUT MONEY HERE. I UNDERSTAND IT'S IMPORTANT TO PAY THE BILLS BUT ALL THEY HAD TO WAIT IS TWO DAYS. WOW GREEDY GREEDY, GREEDY GREEDY.! I will post this on every social media I own. I've already reached out to every family member that goes here. They are shocked on how the company is treating my other half. They are going to be reaching out with Yelp and social media themselves asking the same question what happened here why are you so greedy?

My parents and brother came here. My sister comes here. Several friends come here. Well, guess…read moreit's my turn now. Needless to say, I come here, knock wood, mainly for maintenance on my teeth and gums, and have been fortunate to avoid having to do any major dental work. I am on a three-month routine for teeth cleaning as I am a bit lazy about flossing my teeth. I see Dr. Alan Tong who, for many years, was an instructor at the touted UOP (University of Pacific) dental school. Due to the Covid situation and his age, he currently is not teaching there to my knowledge. Dr. Tong is patient and thorough in explaining your situation and advising you of how to address issues or problems. My mom and I just came here for our teeth cleaning and, knock wood, no problems so far. Their hours are limited due to the Covid situation so do be patient. If you seek a particular dentist from this office, please confirm their schedules to coordinate. Also, you may want to check with them about the insurance coverage if you already have a dental plan or, if not, ask them what plans are most suitable for their office. Sandy is the person at the front desk who usually handles my check in and scheduling. Fingers crossed that I won't be coming before my next scheduled teeth cleaning. *** Edit - The current protocol is as follows for returning patients: 1. One or two days before appointment, complete emailed questionnaire about health condition and history as it pertains to Covid. 2. Upon entering, temperature check is done and waiting room chairs are socially distanced. Hand sanitizers provided at check in counter. 3. Masks required until dentist and/or assistant work on your teeth.

I am extremely disappointed by my experience at this dental office. During my visit, both the…read morereceptionist and the doctor treated me differently because of the type of insurance I have. I was not given a standard dental hygiene goody bag that other patients received, and it was made clear that this decision was based solely on my insurance coverage. This behavior felt discriminatory and deeply disrespectful. Patients should never be judged or categorized based on their insurance policy. Dental offices are supposed to be safe, welcoming environments where people can trust professionals during what can already be a vulnerable experience. This encounter made me feel unsafe, unseen, and devalued as a patient. It takes very little effort to show kindness and extend the same basic courtesies to everyone -- especially when providing a paid service. No doctor should model or tolerate discriminatory behavior within their practice. I hope this office reflects seriously on how patients are treated and makes meaningful changes so no one else has to feel the way I did.

Dr. Guzman is a great Dentist and always takes the time to explain each procedure. He and his team…read moreare very helpful and friendly. And his office has a great view of the Golden Gate Bridge!

I never leave reviews but they're so good that I had to. I've had such a pleasant experience with…read moreeveryone in this office that I don't even dread going to the dentist anymore.

If you suffer from dental phobia like I did, please visit Dr. Taura. Because of horrible past…read moreexperiences, I always had massive anxiety about dental work. Dr. Taura and his wonderful team completely changed that. He doesn't just patch up problems and send you on your way--he looks at your overall mouth health to plan for your future. The entire office team is so welcoming, empathetic, and supportive. I have needed a lot of ongoing restorative work, and Dr. Taura explains the treatment plan with absolute clarity. He is incredibly knowledgeable and speaks Japanese, too!(which means the world to me) While he works, his gentle voice and constant comfort checks make all the difference. For the first time in my life, I leave a dental appointment feeling relieved instead of scared and stressed. I am so deeply grateful for this team's exceptional care!!!

I have never written a negative review in my life, but the experience I had today was so absurd and…read moreunprofessional that I felt I had no choice. I just left this office for the last time. I have been a patient here for three years and have stayed loyal to this practice even after moving to the South Bay, which requires a long commute in heavy morning traffic. After today's experience, it's clear that loyalty is a one-way street here. I had a 10:00 AM appointment and was navigating the morning rush. At 10:09 AM--as I was literally pulling up--they called me to cancel. I arrived at the doorstep at 10:10 AM, just one minute after that call. The sheer absurdity of being canceled while I was steps away is mind-boggling, but what followed was even worse. On that same phone call, before I could even explain, they immediately and aggressively demanded my credit card information to charge a $75 late fee. It was incredibly mean-spirited and greedy. Instead of showing any flexibility for a long-term client who has traveled an hour to see them, their only priority was a "shakedown" for money on the spot. The interaction was so unprofessional and insulting that I didn't even bother going inside. It's a shame to see a business prioritize a quick $75 over a three-year relationship. If you want a dentist that treats you like a human being and not just a source of penalty fees, look elsewhere.

I have been going to Dr. Raul Montalvo for many years, and unfortunately, over the last couple of…read moreyears, the quality of care and professionalism I initially experienced has noticeably declined. After reading other reviews, I realized many patients seem to share similar concerns. Some of the issues I personally experienced include: Conversations regarding my dental care became increasingly brief and dismissive, leaving me feeling unheard and rushed during appointments. The out-of-pocket costs not covered by my dental insurance seemed to increase significantly year after year, often without clear explanation. With nearly every procedure, I was told I was being given a "discount," but the frequency and amount of these supposed discounts eventually made me skeptical that I may have been overcharged to begin with. Interactions with the receptionist, Veronica, were consistently frustrating due to what I felt was unprofessional communication and poor office management. Her mistakes caused delays and, at times, denied claims through my dental insurance. When she became confused or could not explain something clearly, she would sometimes abruptly hang up the phone. On multiple occasions, my credit card was charged without my consent, even after we had a lengthy conversation where I clearly explained that I needed to be present or on the phone before any charges were processed. My final conversation with Dr. Montalvo was especially disappointing. I asked about my receding gums, and instead of examining the issue or offering guidance, he quickly responded that a periodontist would need to evaluate it, while appearing too rushed to even take a closer look himself. After all of these experiences, I decided to find another dentist where I felt more confident and comfortable with the level of care and professionalism. Once I made that decision, I contacted Dr. Montalvo's office to request my final bill. The following week, I received a letter from Dr. Montalvo stating that he could no longer provide dental services to me. The timing felt petty and unnecessary. What I learned from this experience is that if a dental office consistently falls short in patient care, communication, professionalism, and transparent billing practices, it is better to act sooner rather than later in finding a provider you can trust.

When my previous retired, I was looking for a new dentist. Two of my friends recommended Dr…read more Montalvo. I became Dr. Montalvo's patient two years ago. All of Dr. Montalvo's staff, Veronica at the front desk, Marian the hygienist, and James the dental assistant are so helpful and professional. I recently had two new crowns. Dr. Montalvo did a GREAT job. The procedure was a snap. The new crowns fit great. Many thanks to Dr. Montalvo and his team for all of their help. I would highly recommend Dr. Montalvo and all of his team.