Choice Auto Group

3.7 (6 reviews)

Used Car Dealers

Open • 9:00 am - 6:00 pm

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Choice Auto Group - Used Car Dealers Near Me - Omak, Washington

Choice Auto Group - Charlie with my new ride number 2 and excited son. - Used Car Dealers Near Me - Omak, Washington

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Derek L.

9 years ago

I am writing this review on behalf of my father who purchased a car from The Choice Auto Group team in Omak, WA. My father is a classic car collector and was still trying to find his car show ready ride. He had noticed a beautiful red 64 chevy Malibu with a convertible top that just appeared on the lot. He decided to stop in and speak with Nick and Pedro. They worked with him to make it happen. My dad had an awesome experience with Choice Auto Group and he now has the car of his dreams and Choice Gained a customer and family for life. He says he will only do business with Choice Auto as they made it fun and exciting and even greeted him with a birthday cake before he took the car off the lot because he purchased l his birthday! Thank you Choice Auto Group for making this happen! read more

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Dan C.

259

12 years ago

I have had some pretty rough experiences with used car lots, but mostly with the salesmen that slither around said car lots. Have you ever been excited over something and find out in the end it wasn't worth your time, energy, or all the money you just spent? Well, buying used cars I have....a lot! Those kind of salespeople can make you feel confident you're getting a great car at a great deal, high fiveing you and staring at your wife's ass while your not looking, hoping the snake oil he put in the car will keep the engine knocking at bay during your test drive and the bars leak holds the radiator together. Ok so your test drive went ok, and the salesman that rode with you has filled you full of rainbows and the trust of 1,000 unicorns ridden by the most noble of elves........ you buy the car. You get it home. You are so excited you take your grandmother for a cruise in your new to you car that couldn't possibly fail, since the super honest salesman at shisties quality used autos promised you it won't! So you and grandma go to the ice cream social at the grange hall in the county over and all is well, you personally wipe grandma down of all the hot fudge to avoid getting any on your interior because, well this car is awesome!!! The guy at shisties promised!!! One last stop for depends and a giant bag of hard candy for grandma at the five and dime.....what's that sound???? What's that sickenly sweet smell???? Why does it sound like sasquatch is wood knocking under my hood???? Why did it die????? What's that green stuff pissing all over the ground below the radiator???? WHY WONT SHISTIES GIVE ME MY MONEY BACK?????????????????? Because you didn't buy from choice auto, that's why. I have never seen more professionalism at any car lot. I have never seen such care given to the customer at any other place period!!!! Every car they get is gone over before hitting the lot by their certified professional mechanics in their shop. These guys are the true honest ones. They are willing to work with their customers to get you the best possible deal, and are genuinely nice people. FINALLY AN HONEST CAR LOT!!!!! I will never shop elsewhere again, why didn't I come here first???? So to keep yourself happy, your wallet happy, and grandma happy shop here! THEY DO NOT SELL JUNK!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

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Ashlee A.

9 years ago

Awesome people to work with, if we had any problems with the truck they were very willing to help fix it & help out where they could. I would buy from them again, always willing to help you find what you want . Thanks again for the Rodeo Rig Choice ! read more

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Patricia C.

10 years ago

I had the most wonderful time buying a truck .My sales man Lance stayed in touch with all day making sure I got the truck I wanted, brought the truck to my work and showed it to me and I loved the truck .By 3pm was calling saying great news can you come by after work . All the sales people including Lance made it happen for me I drove my new truck home that night thank you choice the best place to get a vehicle thanks so much for making me so happy patricia caviness read more

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Marla L.

10 years ago

11/16/2016: Another update...after paying $4500.00 to replace the transmission...my engine needs to be replaced. $3000.00+ It doesn't get much worse...no help from Choice Auto Group. As a matter of fact, I was shown the door when I asked them to please help me. The manager was angry because I wrote this negative review. I am glad consumers have a way to let other consumers know they should purchase with caution. August 10, just about 3.5 months after purchasing a 2000 Lexus RX300 at Choice Auto Group my car's transmission left... me and Lexus sitting on the shoulder going nowhere. A tow to my mechanic, $4500 to fix the tranny in a car I bought for $7400.00. Too bad I didn't buy the extended warranty (I was told by Choice, being helpful). If I had researched, a little, (http://www.carcomplaints.com/Lexus/RX_300/2000) I would have known, this year and model of Lexus RX300 are notorious for transmissions failure. Also found that engines had a sludge problem, that Lexus never owned up to. I brought that up and it was glossed over in a used car way. My bad. People continue to ask me "Will the dealer do anything for you, you have only had it about 3 months"...The help I was offered:their precious time to find two quotes that I could and would have gotten myself, plus sympathy. I didn't need either. . I should have walked out, NOT listen to the pitch, went home and researched online. It didn't take much: Lexus RX300 and transmission problems...there are a lot of posts of people's transmissions breaking down at 90,000 miles and up. Second, buy used cars...extended warranties are a must. So there's my update. One star for friendly and much sympathy, (didn't need either, I feel sorry enough for myself) And .005 star, because it's not their fault that I believed they sold cars I could trust, I believed they were different, duh. Because of my experience, I would not recommend Choice Auto Group. Do not do what I did! Read my first (3 stars when I first posted in April 2015) review below... I didn't give Choice Auto Group a 5-star rating because I've only had my new, to me, Lexus RX 300 for a few days...I'll update after a month. I have to admit, this 2000 Lexus was love at first sight, but because of my online research, endless car shopping and past used car buying experience I was ready to walk out if the car or the price wasn't t. Pedro was a pleasure to work with. He was knowledgeable and didn't pressure me into a purchase I didn't want. I'm saying this knowing that it is a used car, and with 140k miles, things could go wrong, but it is a Lexus with a clean Car Fax, matches up to blue book value, has service records, and a new timing belt and it's beautiful. To finalize my purchase, my Lexus had to be approved by my mechanic, and adult children (I was busy texting back and forth with them while at the dealership). So, at this point, I am a very happy car buyer, I got a fair price and I love my car. Now, I would recommend Choice Auto Group to a friend or family looking for a used car...I'll let you know in a month if I'm still loving it. Why one month? Because Choice Auto Group offers a 30 day or a 1000 mile limited warranty with a car purchase, if you're shopping for a used car you've seen the stickers on cars "AS IS".....it's assurance that Choice Auto Group has confidence in the cars they sell. read more

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J M.

11 years ago

So about six months ago the wife and whent car shopping and came along Choice auto in Omak. Very nice salesman and the vehicles seemed to be of the certified preowned quality, so we picked a car and bought it...BIG MISTAKE! We have had to consistianly dump money into this thing. Starting just a week after purchase we found a very large leak around the sun roof leaking through the dome light which of corse no help was offerd by the dealership. A few weeks later the bearings had to be replaced for about $350. A couple months later we had issuse with the turbo, another $450 out the window. Now the timing belt has to be replaced which is another $600 I dont have. There is a hand full of small fixes here and there i was able to do myself. All together Iv put out about $1500 in repairs in the six months since I bought the car. Add that to the sale price and instead of having gotten a decent deal it turns out I got SCREWED. I avoid corner car lots to avoid these kind of problems and was told the Choice was supposed to be higher quality, Not even close. I will post again in six months to give the total repair bill for the first year. I never have had this issue when buying used from the big car lots and I strongly recomend sticking to them if you want to avoid these kind of issues. read more

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More info about Choice Auto Group

625 Okoma Dr
Omak, WA 98841
Directions
(509) 826-3000
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Payment methods

Does Choice Auto Group take credit cards?

Yes, Choice Auto Group takes credit cards.

Other Amenities

Does Choice Auto Group have free WiFi?

Yes, Choice Auto Group has free WiFi.

From the Business

Specialties

Choice Auto Group is the leading authority in vehicles sales in Washington state and we would love the opportunity to show you why. We have relationships with over 60 lenders and a full finance department to help get you approved on your next auto loan and your new auto. So whether you're looking for a low interest rate, you have bad credit, or no credit; Choice Auto Group in Omak can help. Stop by and see our huge inventory of Carfax certified cars, trucks, and suv's at 625 Okoma drive in Omak or now at our new second location in Grand Coulee, WA.

History

Established in 2000.

We are back and selling some of the highest quality cars in the area.

Meet the Manager: Nick M.

We look forward to earning your business and keeping it for the long term. At Choice we value our customers and our local community, we strive to be the best every day keeping our customer needs the number one priority. Our locals have voted Choice best customer service in our valley for 2 years in a row. Give us a chance to show you how we broke the mold of the typical car buying experience.

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Sunrise Chevrolet

(9 reviews)

There service is terrible they wasted my time ran my credit and sold the car that I wanted 2 times…read more Bothered me at 7 in the morning and wasting my time then sells the vehicle Lorin Combs your a terrible salesman. Money hungry for a sale!! It's okay Omak Dodge was gave impeccable service and Adam Rounds is the man to speak to he knows how to sale a car and keep his word on it! Will never ever consider or recommend Sunrise to anybody. Not a fan of people who waste others time...

Beware if you purchase a used vehicle with no code lights. I suggest you buy or borrow an OBD…read morereader and bring it with you before signing anything. Codes can be deleted making a vehicle appear to be without issues until you purchase it, drive it around for a week and then find out over half your cylinders are misfiring and there's severe safety recalls you weren't informed about. When you think going to a dealer is going to be safer or more honest than a private party, think again.

Jess Auto

(9 reviews)

I am disabled and suffer from a mental illness. I bought a 2017Ford Escape from this dealership. I…read morewas taken advantage of as they overcharged me by 9000 for car. When my kids called to complain to dealership as they have power of attorney the dealership said they would only give 4000 for car if returned. I owe over 9000 to finance company. Don't buy a car from this dealership! If they'll screw a mentally ill woman they'll screw anyone.

Coming from someone who has purchased 3 vehicles from Jess I will say Jess Auto used to be a great…read moreplace for locals to buy new/used vehicles and a great option for parts/services but ever since this company got rid of their best manager and brought in a new one, this dealership has gone to complete shit. Don't waste your time here!! The costumer service is terrible, communication is nonexistent, any chance they have to fuck you over they will. If you're in the market for a new vehicle; go somewhere else! Jess is not the place to do business with!!!

Best Deals Inc

(1 review)

Follow up following purchase and agreement was poor. License plate switch was done incorrectly. We…read morestill do not have our customized plates that we paid for and won't until November. Vehicle was purchased 7/2023.

From the owner: Best Deals Inc. specializes in quality used cars, quality customer service, 100% financing for…read moreeveryone. We have over 30 Lenders and offer in house financing!

Thompson Bees

(2 reviews)

They were able to send Josh out to move a 20 foot shipping container with an hours notice 4 miles…read moreup some pretty narrow and bumpy mountain roads. He was right on time and very professional and did a great job getting up there with no trouble and placed it exactly where I wanted it! And before he left he also helped me lift a generator out of my truck. Thank you Josh and thank you Thompson's Bees

Awesome service. Friendly, efficient, helpful, and KNOWLEDGEABLE!!…read moreTHANK YOU.. Brian and Josh for excellent service and Gabe for rescuing me and for the ride to town in the truck.

OK Chevrolet

(6 reviews)

I have had the worse experience! Angie Gavin told me that the car I was going to buy that the…read morecatalytic converter had been replaced. After buying it 2 days later check engine light came on, the hill assist light and said check emissions. I brought it back and they cleared the codes and sent me away saying nothing wrong with it. Same issue with the lights same day came back on. I brought it back same thing cleared the codes and said nothing wrong with it. she said well how's the motor told me to drive it anways. Mind you I had driven there 2 times wasting gas had to find a ride to omak with no help from her. Well 3 shops later I found that the catalytic converter wasnt replaced. I reached out to Angie told her that the rear hub assembly was going out and it will be 600 bucks for that, 2 recalls, and the catalytic converter is bad. when they cascade did the inspection they found that the air fliter wasnt replaced, it was so nasty. Which her inspection sheet her employees did said that it was replaced it wasnt. I had to drive to wenatchee 2 times for the work to be done only the hub assembly and 2 recalls. I lost 2 days of work due to this. also alot of gas. When Angie Gavin knew I went to cascade subaru she pushed me for them to do the work. They the cascade subaru said catalytic converter would be 4100.00 dollars to replace it. I told her I can't afford that. The cruise control also stopped working due to the bad cat. A month goes by with alot of me contacting her with no results. Excuse after exuse! I told her I want the owners number and name, she told me no it is again the law to share it. She finally told me she would throw 1000 in and not charge me labor but said I had to pay 1250.00. She said she will only buy the aftermarket parts. I looked up and did research, I can get the catalytic converter aftermarket for 400 bucks. So in the end no help and car still not fixed. I didn't go days or months with these issue it was 2 days only 2! If you want to be lied to go there. good luck!

We purchased several vehicles from OK Chevrolet through Angie because of her excellent customer…read moreservice. Our first car (a Cruze) failed almost immediately, but Angie worked hard to make things right, even helping us with car seats while we searched for a replacement. We then purchased a low-mileage Kia, which served its purpose, and later traded it in with Angie for a Taurus. The Taurus had repeated issues -- blend door, brakes, charging system, ignition, electrical, and eventually the water pump. The warranty we paid for covered almost nothing, and when OK wouldn't repair the water pump (claiming they didn't have the tools), we were forced to take it to a Ford dealer at significant extra cost. Only after Angie intervened were we able to get the repair covered. Despite these headaches, we remained loyal to OK because of Angie's efforts. When the Taurus became unreliable for medical trips, we tried to purchase a new Chevy for warranty peace of mind. Angie put together a fair deal, but management undervalued our Taurus at $1,800, making the deal impossible. Later, desperate for reliable transportation, we bought a Jeep Compass from Colville (also owned by the same dealer group). After that purchase, I returned to OK for an oil change and was shocked when Angie confronted me in the parking lot, told me we were "done," and essentially ended our relationship as customers. This was incredibly unprofessional. I had been nothing but loyal, even when OK benefited more from the deals, and we would have gladly purchased the Trax from them if management hadn't undervalued our trade. Now I am left without a local service center and with questions about a warranty that seems nearly useless. Driving over 70 miles for service is unreasonable, and being treated with disrespect after years of loyalty is unacceptable. If this dealership wants loyal local customers, they need to treat them with fairness and respect -- not shame them for making a purchase at a sister location when no options were available locally.

Jess Ford

(14 reviews)

Truly a small family owned dealership with the best customer service around. Great people to work…read morewith.

I've been coming to Jess Ford in Grand Coulee for over 20 years. And I'll continue coming here as…read morelong as I'm able to. I live 45 miles away and have been to other places but the experience at Jess Ford by all the employees have set the bar too high to go anywhere else to just be disappointed.

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Sherry J.

12 years ago

We all know how stressful buying a new or used rig can be. We worry about the quality of the rig we are interested in purchasing and of course...the reputation of the party/dealer we buy a rig from. There are many stores of unhappy people who didn't get the deal they were hoping for and have regrets about their purchased vehicle. This experience is not one of those unhappy ones. Read on. My wife has been a longtime fried of a wonderful lady I just had the very real pleasure of meeting for the first time. We were looking to either sell both of our rigs or trade them both to reduce our numbers from two rigs to one. My wife's awesome friend Heidi Black...who has a store in Grand Coulee (Choice Auto Group) was contacted and asked if she could work a deal for us. After a few days she returned our call and said she had what we were looking for. What I wasn't aware of was how much fun this buying experience was going to be and how seamless Heidi made our buying experience. Upon meeting Heidi I knew immediately she is a person who takes her job seriously and more importantly...she becomes your friend all while visiting with her during looking at the rig we were interested in...and did purchase from Heidi. I have never met anyone in this industry who makes you feel more than welcome....is as personable as Heidi is...and shows deeply how much she cares about what she does by spending a generous amount of time with us and not making us feel it was "just another sale" for her. The gleam in her eye...the contagious smile and happy spirit will have us always returning to Heidi for any future auto needs we would have. While my wife has known Heidi for years...and I just met her for the first time while we enjoyed our purchase from Heidi...I left there feeling like I made a friend for life in Heidi. What a beautiful spirit and friend she is! Heidi...as I mentioned to you while in your office seeing you work so hard for us....please...take your right hand...place it on your left shoulder and give yourself a huge pat on your back. The Team members that are in place at the Grand Coulee store were equally kind, considerate, and showed a genuine friendly spirit as Heidi does. Folks...if your looking for honesty...respect...kindness...sincerity...a moral person who works harder than anyone I have met in this industry...and no doubt in her personal life...you'll want to call Heidi and visit with her to see how she can help you with your next vehicle purchase. If she doesn't have it in stock...she will scour the planet and find it for you and then make you the best deal you'll find anywhere. Heidi...your awesome...you rock...and you are a beautiful spirit and both my wife and I appreciate you very much...for the wonderful human being that you are! Sincerely Cary & Sherry read more

Amy F.

11 years ago

I've had a great experience with consultant Charlie Breshears and Choice Auto group in Omak Washington. I don't even know where to start with how great of a company and consultants hey have there. Being a young female I'm always worried Car Wash are going to try to take advantage me being a female and think I don't know much about cars. the first time I called Choice auto and talk to Charlie, he told me he cared about his customers and wanted to make sure they were happy and were there for them not just to sell a car. You hear this from a lot of businesses but I must say choice auto and Charlie stick to what they say. The first time I went down there what I wanted I couldn't afford but they were able to convince me to look at something else and once I got in it and drove it I loved it it was like they knew what I wanted more than I thought I wanted because it was everything I did want. That was just beginning after purchasing my car Charlie and other choice consultants where there for me when I had questions or needed help. Due to some circumstances I had to go back two months later and get another new vehicle it was a great feeling walking through the doors and seeing so many people care about me and my son and to make sure we were okay. Choice was there to assist me with more than purchasing a vehicle they were there to give me advice and information needed about my first vehicle to make sure I did not lose out. When this happened they were quick to help me get a rental an A new vehicle. I'm so satisfied and happy with my experience with Choice Auto Group and my consultant Charlie Breshears but I don't have to worry calling and asking for even the simplest help or question I know they truly care. I can tell you from my experience that that line that I was told that they were there to help their customers and not just sell a car is 110 percent true. I tell all my friends and family about choice auto from my experience. I will forever purchase my vehicles through Choice Auto Group. They're not just a car lot to my family they are friends and some feel like family they truly care about their customers and the happiness of their customers they are there for their customers before during and after the purchase of a vehicle. I will forever be thankful and grateful for Choice auto group and my consultant charlie. We get it that you're going that I'm a regular. I know if you choose to go to Choice auto and ask for Charlie or any of the other consultants you will buy the car you want they won't just sell a vehicle to you to sell one. And when they say everyone is 100% credit approval they mean it. read more

Joseph M.

11 years ago

I was always a little weary of car dealerships, but the Choice guys, especially Milo, were great to deal with. Because of my work location it was really hard to look at vehicles or even talk to a dealership, but Milo was willing to stay late to work with me and get me something I really wanted. He even was willing to go out of his way and pick me up from work just so I could test drive a rig. Needless to say, they got me a rig that's not only reliable, but also comes with all the amenities I've come to enjoy and fun to drive. Being a person with little credit history, I was thrilled they got me a deal that kept my budget in mind while preparing my credit for a future purchase, where I can get something I once thought would be forever outside my reach. Thank you Choice and Milo, I will definitely be using your services in the future. read more

Ethan F.

9 years ago

My wife and I bought our last two cars from choice auto group and have nothing but great things to say. Their sales team are very professional and were able to get us a low miles 2014 truck with all the after market items we requested and stayed inside our budget. Shorty after buying our last truck we were not happy with the tires that were on it so we took it back into them and they had a new set put on in the same day they also gave us a nice set of floor mats. Choice auto group is the first no BS car dealer I have found and we look forward to doing business with them for years to come because they truly provide great service after the sale. read more

Victoria V.

11 years ago

Of course, being prepared with your own research and a careful eye on the odometer is a must in all purchases. Nevertheless, working with Milo was a positive experience. He was flexible with my busy schedule, let me give the car a long test, and searched out the answers to questions I had a week after the sale was complete. Buying my car through Choice was a pleasure. Though it meant overtime, again they worked with my schedule with cordiality. I am glad Choice is in our community and will return to them when I buy another vehicle. Thanks again Milo! read more

Garry F.

12 years ago

Milo Marcille is a fantastic car salesman. I am normally very skeptical of used car sales people but Milo is an exception. He was very knowledgable about the truck I wanted and searched until he found the exact one. I am delighted with the truck and the price I paid for it. He has great customer service skills. I will always go back to him when in the market for another vechicle. read more

Eric T.

11 years ago

So happy that Choice is back in Omak. We have had some real bad experinces with other used car dealers including the big sale in Omak this last winter very rude and slimy salesmen, Buyer beware of those big tent sales. We will only go to Choice, just bought a awsome car from Zack, What a great guy to deal with. Thanks to the Choice Group you guys rock read more

Danny M.

12 years ago

nick and his crew is the best if you want a honest person to sell you a car or truck you have to give these guys a chance if there should be 10 stars on here because this is a 10 star company get this one paid for be back to get another one only place i will buy from they do care about there customers thanks nick for all your help read more

Cory G.

9 years ago

Had a great experience with Choice Auto Group and my salesman Charlie Breshears! He worked his tail off and got me a great truck, excellent interest rate and a payment that is under what I wanted! If your looking for a vehicle go see Charlie at Choice Auto Group! read more

George M.

9 years ago

Bought 2016 GMC Duramax from this dealership and saved about $9000.00 buying a used vehicle. Had low miles and still on 3 year / 36,000 mile warranty. Was no pressure and they gave me more for my trade than I expected. read more

Choice Auto Group - usedcardealers - Updated July 2026

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