I am writing this review on behalf of my father who purchased a car from The Choice Auto Group team…read morein Omak, WA. My father is a classic car collector and was still trying to find his car show ready ride. He had noticed a beautiful red 64 chevy Malibu with a convertible top that just appeared on the lot. He decided to stop in and speak with Nick and Pedro. They worked with him to make it happen. My dad had an awesome experience with Choice Auto Group and he now has the car of his dreams and Choice Gained a customer and family for life. He says he will only do business with Choice Auto as they made it fun and exciting and even greeted him with a birthday cake before he took the car off the lot because he purchased l his birthday! Thank you Choice Auto Group for making this happen!

I have had some pretty rough experiences with used car lots, but mostly with the salesmen that…read moreslither around said car lots. Have you ever been excited over something and find out in the end it wasn't worth your time, energy, or all the money you just spent? Well, buying used cars I have....a lot! Those kind of salespeople can make you feel confident you're getting a great car at a great deal, high fiveing you and staring at your wife's ass while your not looking, hoping the snake oil he put in the car will keep the engine knocking at bay during your test drive and the bars leak holds the radiator together. Ok so your test drive went ok, and the salesman that rode with you has filled you full of rainbows and the trust of 1,000 unicorns ridden by the most noble of elves........ you buy the car. You get it home. You are so excited you take your grandmother for a cruise in your new to you car that couldn't possibly fail, since the super honest salesman at shisties quality used autos promised you it won't! So you and grandma go to the ice cream social at the grange hall in the county over and all is well, you personally wipe grandma down of all the hot fudge to avoid getting any on your interior because, well this car is awesome!!! The guy at shisties promised!!! One last stop for depends and a giant bag of hard candy for grandma at the five and dime.....what's that sound???? What's that sickenly sweet smell???? Why does it sound like sasquatch is wood knocking under my hood???? Why did it die????? What's that green stuff pissing all over the ground below the radiator???? WHY WONT SHISTIES GIVE ME MY MONEY BACK?????????????????? Because you didn't buy from choice auto, that's why. I have never seen more professionalism at any car lot. I have never seen such care given to the customer at any other place period!!!! Every car they get is gone over before hitting the lot by their certified professional mechanics in their shop. These guys are the true honest ones. They are willing to work with their customers to get you the best possible deal, and are genuinely nice people. FINALLY AN HONEST CAR LOT!!!!! I will never shop elsewhere again, why didn't I come here first???? So to keep yourself happy, your wallet happy, and grandma happy shop here! THEY DO NOT SELL JUNK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Follow up following purchase and agreement was poor. License plate switch was done incorrectly. We…read morestill do not have our customized plates that we paid for and won't until November. Vehicle was purchased 7/2023.

From the owner: Best Deals Inc. specializes in quality used cars, quality customer service, 100% financing for…read moreeveryone. We have over 30 Lenders and offer in house financing!

There service is terrible they wasted my time ran my credit and sold the car that I wanted 2 times…read more Bothered me at 7 in the morning and wasting my time then sells the vehicle Lorin Combs your a terrible salesman. Money hungry for a sale!! It's okay Omak Dodge was gave impeccable service and Adam Rounds is the man to speak to he knows how to sale a car and keep his word on it! Will never ever consider or recommend Sunrise to anybody. Not a fan of people who waste others time...

Beware if you purchase a used vehicle with no code lights. I suggest you buy or borrow an OBD…read morereader and bring it with you before signing anything. Codes can be deleted making a vehicle appear to be without issues until you purchase it, drive it around for a week and then find out over half your cylinders are misfiring and there's severe safety recalls you weren't informed about. When you think going to a dealer is going to be safer or more honest than a private party, think again.

I am disabled and suffer from a mental illness. I bought a 2017Ford Escape from this dealership. I…read morewas taken advantage of as they overcharged me by 9000 for car. When my kids called to complain to dealership as they have power of attorney the dealership said they would only give 4000 for car if returned. I owe over 9000 to finance company. Don't buy a car from this dealership! If they'll screw a mentally ill woman they'll screw anyone.

Coming from someone who has purchased 3 vehicles from Jess I will say Jess Auto used to be a great…read moreplace for locals to buy new/used vehicles and a great option for parts/services but ever since this company got rid of their best manager and brought in a new one, this dealership has gone to complete shit. Don't waste your time here!! The costumer service is terrible, communication is nonexistent, any chance they have to fuck you over they will. If you're in the market for a new vehicle; go somewhere else! Jess is not the place to do business with!!!

I have had the worse experience! Angie Gavin told me that the car I was going to buy that the…read morecatalytic converter had been replaced. After buying it 2 days later check engine light came on, the hill assist light and said check emissions. I brought it back and they cleared the codes and sent me away saying nothing wrong with it. Same issue with the lights same day came back on. I brought it back same thing cleared the codes and said nothing wrong with it. she said well how's the motor told me to drive it anways. Mind you I had driven there 2 times wasting gas had to find a ride to omak with no help from her. Well 3 shops later I found that the catalytic converter wasnt replaced. I reached out to Angie told her that the rear hub assembly was going out and it will be 600 bucks for that, 2 recalls, and the catalytic converter is bad. when they cascade did the inspection they found that the air fliter wasnt replaced, it was so nasty. Which her inspection sheet her employees did said that it was replaced it wasnt. I had to drive to wenatchee 2 times for the work to be done only the hub assembly and 2 recalls. I lost 2 days of work due to this. also alot of gas. When Angie Gavin knew I went to cascade subaru she pushed me for them to do the work. They the cascade subaru said catalytic converter would be 4100.00 dollars to replace it. I told her I can't afford that. The cruise control also stopped working due to the bad cat. A month goes by with alot of me contacting her with no results. Excuse after exuse! I told her I want the owners number and name, she told me no it is again the law to share it. She finally told me she would throw 1000 in and not charge me labor but said I had to pay 1250.00. She said she will only buy the aftermarket parts. I looked up and did research, I can get the catalytic converter aftermarket for 400 bucks. So in the end no help and car still not fixed. I didn't go days or months with these issue it was 2 days only 2! If you want to be lied to go there. good luck!

We purchased several vehicles from OK Chevrolet through Angie because of her excellent customer…read moreservice. Our first car (a Cruze) failed almost immediately, but Angie worked hard to make things right, even helping us with car seats while we searched for a replacement. We then purchased a low-mileage Kia, which served its purpose, and later traded it in with Angie for a Taurus. The Taurus had repeated issues -- blend door, brakes, charging system, ignition, electrical, and eventually the water pump. The warranty we paid for covered almost nothing, and when OK wouldn't repair the water pump (claiming they didn't have the tools), we were forced to take it to a Ford dealer at significant extra cost. Only after Angie intervened were we able to get the repair covered. Despite these headaches, we remained loyal to OK because of Angie's efforts. When the Taurus became unreliable for medical trips, we tried to purchase a new Chevy for warranty peace of mind. Angie put together a fair deal, but management undervalued our Taurus at $1,800, making the deal impossible. Later, desperate for reliable transportation, we bought a Jeep Compass from Colville (also owned by the same dealer group). After that purchase, I returned to OK for an oil change and was shocked when Angie confronted me in the parking lot, told me we were "done," and essentially ended our relationship as customers. This was incredibly unprofessional. I had been nothing but loyal, even when OK benefited more from the deals, and we would have gladly purchased the Trax from them if management hadn't undervalued our trade. Now I am left without a local service center and with questions about a warranty that seems nearly useless. Driving over 70 miles for service is unreasonable, and being treated with disrespect after years of loyalty is unacceptable. If this dealership wants loyal local customers, they need to treat them with fairness and respect -- not shame them for making a purchase at a sister location when no options were available locally.

I purchased a 2023 Ram 1500 pickup from this dealership. It developed problem within a few weeks…read more I asked the dealership for help as they had a 12 month 12000 warranty and the vehicle still had factory powertrain warranty then they added another 5 year 60000 insurance policy to my sales contract without asking me. I did sign for it after the fact as they knew I would... When it came time for help with the bills it created I got stonewalled and still am being that. I sold it today and want you all to be very very wary of this dealership. Their 12/12000 warranty was told to me as a bumper to bumper but when it was needed it a powertrain only. I asked the GM for the aftermarket warranty contact and got stonewalled yet again... Draw your own conclusions but I would not send a soul to this dealership EVER. SHADY SHADY SHADY...

I had the absolute pleasure working with Tylor here and was blown away at the customer service…read morereceived. He was amazing and showed caring and professional behavior and was just out right tentative to everything we needed. We were buying a vehicle for our daughter and Tylor went above and beyond like anyone I have ever tried working with. Any bad thing you ever heard of regarding car salesman, Tylor was the complete opposite and all he wanted was what was best for us and our daughter. He was so easy to talk to very professional and made us feel comfortable and never once felt pushed into anything. Next vehicle will only be purchased from Tylor and anyone looking that reads this, I promise you the best most comfortable easy going car buying experience, if you work with Tylor.. Recommend 100000000%

I didn't buy my vehicle here 6 years ago as I heard the service department was horrible…read more Couldn't be farther from the truth in my opinion. It sucks when something goes wrong/breaks and costs a lot of money wherever you go, but at Barry's it is a little bit of a better pill to swallow as they are very informative of what is going on, what it will take to fix it and how much this all is. It felt good to hear her say "when they got it all out on the table" this was just comforting as I've watched dealerships barely look at a vehicle and want to charge me for it. After this, I am most certainly buying my next vehicle at Barry's!

This is the second time I've taken my ram to Barry Dodge in ephrata. Both times the service and…read moreparts department has been amazing and timely. Prices are better than most places and they are truly helpful. I will continue to use them in the future!! Highly recommend!

Professional staff, the customer service is above and beyond. The sales staff takes pride in…read morehelping find the perfect vehicle for your needs and the financing was quick and impressive. I will definitely recommend MEGA to everyone I know.

From the owner: At Mega Auto Sales, we specialize in affordable new and pre-owned vehicles with financing options…read morefor every budget. Whether you’re in Wenatchee or Moses Lake, our friendly team is here to help you find the perfect car, truck, or SUV.

Amazing customer service and superior knowledge! This company is very well trusted in our community!read more

Highly recommend Robertson Repair. We have been customers for several years and have been very…read moresatisfied with the quality of work, professionalism and their top notch customer service.