Not impressed at all, had an urgent hire to arrange after my car broke down. The trip, which was to be over 200 miles one way, involved set arrival time, meeting with family and get them to the airport in time for flight. Booked online, but it did not confirm, had to wait until the morning to ring to check the booking, booked over the phone and promptly drove from Worthing to Hove, which in rush hour traffic was an issue in itself given the time constraints I had. Arrived at Choice, there was a huge queue out the door, I was so worried because it was getting to the deadline of me leaving and I did not wish to be rushing, especially with a child in the car. Anyway, when I eventually was served I was told that I could not have a vehicle because I did not have 2 years driving experience. It does not say this anywhere on the website, nor did the woman say so on the telephone! As you can imagine, left high and dry, with feeble apology about the woman on the phone and how busy Monday mornings are. Not a genuine apology for the outcome at all. We had to leave and try to find another hire car, which we did, but unfortunately, they would not take cash, so we had to drive all the way back to Worthing, again in rush hour, to borrow a car and yes I was incredibly late and it had a knock on effect on all the proceedings and we had an extremely stressful day and the family nearly missed the flight! Fuming was not the word! read more