Zero stars if I could choose it. Arranged for home care for 3 days a week. By week 2, the caregiver…read morewas taking days off. At week 4 the caregiver contracted Covid and was out for 13 days. The office was unable to find a replacement and was quick to exit the agreement with me. When I asked for the key to my home to be returned, they said they would mail it to me. I think you would be wise to avoid this company.

Home Instead gave me exactly the help I need. I am 90 years old single man. I started needing help…read moreabout 1 year ago. I explained what help I need : Preparing meals, cleaning, laundry and other small home care services. I need help only for a limited number of hours per week. The help they sent me filled exactly my needs. She is a hard worker who knows her way around a household and be it a simple task like cleaning or something unexpected and more difficult she will do it. She is honest and reliable and has a pleasant personality. She is easy going and you can have at any time a pleasant conversation with her. Once a month her supervisor comes to my home and I have a pleasant discussion with her about the service I get and about my personal physical condition and about how I take care of myself when I am alone. The professional advise I am getting from her is always helpful. George G.

STEPS Home Care, based in Westchester and now in Connecticut, is family owned by sisters Jennifer…read moreBaukol and Lisa Wade and they care deeply about their clients. Jennifer personally visits her clients, hand-picks their companions/aides to make sure it is a healthy and happy fit. My parents live in California, but if they were local, I would not want anyone but Jennifer and STEPS to provide their care.

From the owner: Steps Home Care has joined the Home Care Assistance family to the business information and put our…read morelogo in the photos section. All of our Home Health Aides (HHA) are Certified and have at least 2 years of prior experience. HHAs provide hands-on, non-medical care to those experiencing physical and/or cognitive impairments, which make it difficult for them to remain independent. This level of care is often more than an informal Caregiver can provide. Our HHAs provide help with Activities of Daily Living such as, light housekeeping, meal prep, medication reminders, transportation, transferring, help with ambulation, hygiene, toileting, etc.

Wonderful people to deal with. They helped us navigate a…read moredifficult situation with kindness and compassion.

Let's face it: people are living longer and needing more care as they age. My family encountered…read morethis reality head-on when our grandfather was diagnosed with Alzheimer's. Initially feeling helpless, we soon turned to Elder Care Homecare, on the recommendation of friends, and found them to be the best home-healthcare agency we interviewed, hands down. In practice, they were as good as we'd expected. They were able to give us comfort that our grandfather was in capable hands while we were at work. The aides were not only competent but also trustworthy -- a critical factor when choosing to grant access to a loved one's home. Perhaps most important, the staff was accessible. I cannot emphasize this enough. Especially in the first weeks after we hired Elder Care, we wanted frequent updates, and Elder Care rose to the challenge. Rather than make us feel like we were annoying them, the team was a pleasure to work with, keeping us posted in real time and offering a window into our grandfather's treatment. We got the sense that the whole team actually cared.

Great personalized care with quick reaction to changes that are needed…read more Caring staff for employees and clientele.

Excellent home health care for my 91 year old mom from the day she was admitted for rehab. The…read moreagency has been very helpful with consistent coverage and outstanding employees. We live 3 hours away and never had to worry about my mom receiving quality care while she stayed at home. Would highly recommend. Joe and Brenda M

It was an excellent day the day I met J.(owner)and Meryline (RN) from Synergy. They are both…read morerespectful, responsible and caring people. They spent upwards of 3 hours talking and getting to know our parents so that they could employee the best possible aides for them given their unique circumstances. Synergy is very supported of aging people and their families. The 2 aides, that spend considerable time with our 95 year old parents (2), gives us respite and confidence. Meryline accompanies the aide on the first day ensure that the plan of care is followed by the aide. We have used other agencies and this is so far Synergy receives TOP ranking.

From the owner: Your family's well-being is SYNERGY HomeCare's priority. Our compassionate caregivers are trained…read morein geriatric and disease-related topics and have assisted thousands of families safely age in their homes. Whether your loved one is recovering from surgery, living with Alzheimer's, or needs a little help getting ready for the day. Our service enables clients to maintain their independence in their homes and provides peace of mind to their family members.

What happens when your 94 year old mother who has 24 hour care from Westbury, NY Priority Home…read moreCare a subsidiary of Premier Home Health Care Services needs to go in the hospital for 7 days and is ready to go back to her assisted living facility. You are told both of her aides are on vacation and the have no substitutes available FOR 14 DAYS!!!!!!! My mother was very happy with the 2 aides she had and they provided good care and we want them back when they return from their well deserved vacations. My question was what if my mother had not gone in the hospital, wouldn't they have had a sub... When I called Nicole Bennetti of Priority care, she told me my mother's case worker who approved the vacation time for BOTH aides was no longer with the company. I assume fired for incompetence. What did Nicole tell me: call a new agency or put her in a nursing home for the short term until an aide is available. UNACCEPTABLE TREATMENT OF A 94 YEAR OLD WOMAN!!!!! AFTER A HOSPITAL STAY!!!!!!!!!! WHO IS ALREADY CONFUSED WHERE SHE IS. Anyone with common sense knows she needs to go back to her home environment.

From the owner: Premier Home Health Care Services, Inc. is an agency specializing in certified home health care,…read moresubcontract personnel, complete care management services, and supplemental staffing. Private Home Care Services include: * Appointment Escort Service * Homemaker/Companion * Personal Care * Home Health Aide * Live-In Service * Skilled Nursing * IV Infusion * Disease-Specific Care (Alzheimer's, Diabetes, Stroke, Hospice, Autism, Traumatic Brain Injury, Pneumonia) * All Inclusive Care (Assessment, Coordination, Monitoring)

I was in the hospital and then in rehab back in October to November and when I was discharged from…read morerehab the social worker at the nursing home set up visiting nurse services of Westchester for me. I had a very nice nurse named Malka who would come every week to check up on me. Today was my last check up with her and everything went well. She said that even though home visits are done, she will still keep in touch with me. Malka gave me excellent service and the quality was excellent too.. She is even helping me get transportation and outpatient physical therapy through the doctor.

I want to sing the praises of VNS of Westchester. I received EXCELLENT home care after a total knee…read morereplacement. Nurse Marina Moorr is wonderful, as is Nurse Kelley. OT Abby was very nice. PT Denny Good is the very best OT ever!!! She is a great OT and aside from the technical aspects of her job, she is wonderful in inspiring me to be confident that I can "do it." She's a treasure.