Scott went above and beyond to help me with a coupon deal when his store location didn't carry the…read moreitem and I was on the hunt! I really appreciate the effort and kindness! It's rare you find someone who goes out of their way to help you secure a deal when it's not a sale in their store! I appreciate you Scott and your effort to go out of your way to be helpful!

Eric the mgr at the Byron Center Store is Awesome! He found my Emerald that came out of the…read moresetting out in the parking lot. It was a miracle! He's so nice. I recommend this store for your bird feed and other needs. There's always something new to experience at Tractor Supply.

This place is an amazing pet store! I always take my dog here for a wash. The staff is amazing and…read morea very nice staff member named Jacob helped us out. We love looking at the animals, the hand decorated and baked treats, the kind staff, affordable stuff and overall the store cat Robin! Definitely recommend, as it is a very convenient place to wash your dog and get pet supplies.

Super friendly and knowledgeable staff, fair prices and the best part is the store cat! You can…read moretell how well the staff treats animals just by how the animals act, always trust an animals instincts about a person.

5 stars for this PetSmart location. The staff is knowledgeable about products and truly understands…read morethe needs of animals. Everyone was friendly and professional from start to finish. Highly recommend their pet training program, it is totally worth the investment for the whole family to learn how to properly train your dog. I will be bringing all four of my dogs to this location & for grooming!

They repeatedly canceled my appointments and offered no help or solutions. Save your time and go…read moreelsewhere. Also heard from friends that the grooming here is a waste of money anyway because no one knows what they're doing.

Highly impressed. Was surprised at how clean this place smelt compared to other puppy stores I've…read morebeen to in the past. The puppy play yard area was super cute.

False advertising and a disappointing experience…read more We came in as a group interested in meeting and potentially adopting a puppy. We were told that if a puppy was awake, we would be able to play with it. However, when we asked to meet a puppy that was awake, we were told no because that puppy had "played too much today." We then picked another puppy we were interested in meeting and were told no because we were "a big group." What was frustrating was that another family who arrived after us was placed with a puppy to play with because the staff selected that puppy for them. That family did not request that specific puppy, while we were told we could not meet one we were interested in. Our group was a family of four, and the other family had three people, so the reasoning did not make sense. The staff member then asked if we were "really looking to adopt." I said yes, but after this experience I decided I would not be adopting from this location. She explained that we would still have to be approved, which I completely understood and had no issue with. The issue was the inconsistent treatment and the feeling that we were not being given a fair opportunity to meet the puppies. This experience left us feeling like this place is not focused on helping families find and adopt puppiesFollow-up to your response to my review: I want to clarify a few details. The other family did not have an appointment -- they were actually teammates of our daughter from her softball team. We were there separately, and we were interested in meeting a puppy because we were seriously considering adding a new dog to our family. Our goal was to bring home the golden puppy as a playmate and companion for our 1.5-year-old lab. We were not there just to visit or play with puppies; we were genuinely interested in adopting. The frustration came from feeling like we were given different information and treated differently when trying to meet the puppies. We understand that there are adoption procedures and approval requirements, but we would have appreciated clearer communication and the same opportunity to interact with the puppy we were interested in.

Blue Fin Fish sucks azz!!! Customer service Patty, learn it!? She can't even keep the return policy…read moreis and how it keeps changing as she opens her mouth, WORTHLESS! There will never be business from me and whomever else I can spread the word with this so called biggest and best, I assure you it is not!

Fantastic assortment of species, equipment, & knowledge. (5 )…read more For over 7yrs we have been going here and enjoyed the atmosphere, education, & personal attention our son got from the owner & "some" staff. As he had a 70g fresh water & 30g saltwater (5 ) he would spend every penny he had & beg us to take him weekly He recently took his 3yr clown fish in hopes to sell it back - as he has done with a few of his other previously purchased fish from BF. The young person offered him $5 he bought the fish for $8 and it's tripled in size.. hands down bigger than any clown fish in the store (1 ) He told them that was insulting - as would I & asked to speak to the mgr - the kid said, I am & all I'm giving you is $5 (1 ) Needless to say, Nemo was happily donated to our family chiropractor. It isn't about money, it's about principle & doing what's right. Shame on you, kid behind the counter Monday afternoon 3/14/22 at BFA. We'll gladly spend our money elsewhere

1 star for grooming. The team at the registers was friendly and okay on product knowledge. The…read moregrooming department is a completely different story. I do NOT recommend it at all. The groomers were unprofessional and rude, not just to customers but to the pets as well. Condescending attitudes and very inexperienced, they need a lot more growth and training. I will not be bringing my 4 dogs to this location or any of their locations.

This location tends to less busy than the others making it easier to walk through their aisles. The…read morediscounts are usually located on the front rack by the checkout and front door which always grabs my attention. My puppers never leaves this store without a new apparel item. They are within a couple dollar range of competitors with the same stock items, but I usually choose this store because of its cleanliness and community vibe. They are also known for their free roaming orange kitty, which is super friendly--but be aware of this in case your pet doesn't play well with others.

Do not go to this chow hound. Go do a different one. The manager said they could do an exchange for…read moreme because I got a muzzle that didn't work with my dog and I wanted to exchange it for equal value. I never got a receipt from the person who sold it to me, and the manager said they would look up my purchase. Manager then said my purchase didn't exist and it never happened, after showing time stamps of me being in this store, and bank statements the manager proceeded to say the transaction didn't exist in the system, that there's nothing he would do to help me and I am now stuck with this muzzle that doesn't even fit my dog.

Love this chowhound and staff but there in particular is one woman who never seems to be excited to…read morebe there and always gives me the rudest responses when I ask for any type of assistance. I asked her for assistance with finding flea and heart worm medication and she responded that they were in the locked case but then never offered to assist with the case and walked away from me. Other than that, the staff and supply are great!