Kind, accommodating and helpful They treat you and your dogs…read moreas you are family Plus Kelsey the groomer is the best in the area

This place is amazing and the BEST. My pup Vega has been displaced from her home due to flood and…read morereconstruction work and we've been forced to be out of our normal routine and her nails were out of control. Kelsi and Amber got her in right away and got her all fixed up and so easy and so fast. Kelsi is the absolute best we've found in 15 years of needing nail trims! These girls deserve all the support and business! LOVE.

I'm always greeted when I come in. The young man who helped me was great. He helped me find what…read moreI needed and carried it out to my car. Always try to buy local.

Pet Supply Plus consistently has the best service, they have fun promotions and good prices. They…read morealso are very well stocked. The only improvement might be adding a dressing room so clothes can be tried on in private. My Winnie the wenier dog was so embarrassed trying on clothes in the store right in front of other dogs male dogs. Otherwise we love shopping at pet supply Plus they are so fun and helpful great prices clean store unless I've been in it no kidding just kidding. Thank you

I frequent this location for the grooming salon. I made an appointment online and Stacy called the…read moreday of the appointment to let me know the groomer was out that day due to a medical emergency. She offered me several other time slots the same day. When I arrived, my dog was taken right back and Stacy did a phenomenal job. When I took the invoice to pay to the cashier at the front of the store, the registers were empty. I saw a manager running up to the registers and was going to say "please don't run, I'm in no rush." Before I could say anything, she screamed "Austin!" twice. The door to the back office popped open and here comes Austin. He snatched, I have a paper cut to prove it, the invoice out of my hand and scanned it. He gruffly said "tip?" I stated my preference and that was it. The manager walked by and Austin said something about the schedule to her. I asked if he was having a bad day. He said "you could say that" and proceeded to tell me about his overpriced apartment and how he couldn't afford the rent. Dude, I'm just here for my dog. I get we all have bad days, but unloading on a customer about personal stuff is not cool to me. Also, instead of screaming twice, couldn't the manager have checked me out? The groomers are great. The customer service people could use some work.

Waited over 30 minutes for help in aquatics for them to help a customer that came after us first. I…read moreasked for two types of fish and a plant, they "forgot" to grab the other fish. What was meant to be a quick stop, turned into wasting an hour of my time. Your employees also are terrible at catching fish and almost never offer to help. Always have to search for an employee for help. The new Pac-Man "desktop" pet are cruel and inhumane. They should have a regulated temperature home and proper care guides. What's the point in asking what the size of your tank is and how many fish you have, if you're not going to treat the rest of your animals with the same respect.

I have done business at this location since 1965. The selection up until lately has always been…read moregood. The staff very helpful as they can be. The web site accuracy is lousey!

The staff was friendly, but the Dog Wash was terrible! Gross, I'm truly amazed at the uncleanliness…read moreof both Dog Wash Stations. There was No Towel provided, one wash station was left VERY dirty so I used the other one which was slightly better. The Drying machine was broken at the hose connection, which made the job soooo much harder and took way more time. One man came in w/his dog, took a look & said I guess were going to Chow Hound. If I had known BEFORE I got started washing my dog I would have gone too, but once my very thick dog's undercoat was wet, i had to finish there. I cannot believe how long it took me to blow-dry my dog with the broken equipment. This really used to be a great facility. Please address the facilities that you offer; fix your broken equipment and include at least one towel. The only reason I come here is because the water pressure is good which helps with rinsing thick dog furr.

We have been customers of Barks for several years. As a matter of fact, our Schnauzer Terry chose…read moreour family when we were picking up our late Border Collie/Golden Retriever from a Barks grooming treat. That was over 10 years ago. Yes, Deb provides a great service to the canine community with Foster care. It is a wonderful convenience to have a reliable local boutique style pet shop and pet grooming facility right in the neighborhood. The best part is Deb also carries a unique selection of premium pet food for our discerning four leggeds. She took the time and made the effort to order samples of a newer food for one of our pets who had gastric challenges, plus made many recommendations as we tried different food options. The store is always clean, well organised and with plenty of special and unique treats and goodies to bestow upon your lovely pets. The staff is cordial, friendly and attentive. I absolutely love the report cards from the groomers, who truly listen to what I request at each grooming. The dogs are always eager to visit the store and eagerly head to the grooming room with no fuss. Head on over to check out a local neighborhood favourite and, should you forget your mask or need a spare one, pick up one in the store along with some toys and treats for your pets and, be sure to schedule a future grooming appointment. Every pet surely deserves the special Barks 5th Avenue TLC. The Clarks

Cute small business with all the goods you could need for a cat or dog. Some items could probably…read morebe found elsewhere at a lower cost but that's the toss up of choosing to support small businesses! Staff is very friendly and willing to help without being overbearing. You can bring your fur baby with you to shop around which is always such a joy to expose them to life outside of the house in a safe and welcoming environment. They also offer grooming services (I have not used them so I can't speak further on any details regarding that) !

This place was really adorable. Great location in a nice area. They had a great variety of pet…read moresupplies. They had cats to be adopted at the front and a cute store cat that meandered around the customers. They had a couple adorable chinchillas and some other small animals for sale. If you are interested in a baby Guinea pig, they had some really young ones, so cute, the size of larger hamsters. They had an area for self-service dog washes and we spotted a happy customer at the front checking out. They seemed to have a really nice variety of products for all pets. It was also a large and spacious store. A nice place to shop.

Animal cages are filthy. I have reported to store staff and have called corporate twice to report…read more The store has a terrible smell.