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    Chow Hound Pet Supplies

    4.0 (16 reviews)
    Open 9:00 am - 9:00 pm

    Services - Chow Hound Pet Supplies

    Pet adoption

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    Small animal enclosure

    I mentioned to an employee that I was concerned about how much feces was in this animals enclosure. She then told me how it's cleaned every night. I then questioned her because it is very obvious it's not being cleaned daily. She then said it's cleaned once weekly. I think she meant underneath the cage (the floor) was swept every night... After I firmly told her that it's not acceptable and needs to be cleaned daily, she walked away and said she needed to go to the register. I'm extremely disappointed in the lack of care for some of the small animals at this location. It's absolutely unacceptable and cruel to house multiple rodents in an enclosure and make them sit in their own accumulated feces for days on end. The other cages were not properly up-kept either, but it was far less severe than this cage in particular. I am genuinely shocked that they aren't embarrassed by their negligence and tried to defend that the pets environment was acceptable. As a pet store it is THEIR JOB to set expectations regarding a pets care. Reflecting poor care of animals to new inexperienced owners does not set anyone (or the animal) up for success. The lack knowledge or care by employees is reflected by their low standard of care.

    Migdalia M.

    We've been taking our pup to get a bath every Wednesday for 3 months now. It's become "our thing" with him. He hates water but it's manageable to give him a proper bath here. In the bath room they have a shelf of all your necessary grooming/shower tools. A tray of 5-6 different grooming combs, ear plugs for your pup, treats, cotton swabs, cotton balls, ear cleaners (2 different aromas), and 2 different perfumes. They then have 5 different shampoos, and towels for use. Only use 2 towels per shower. They also have aprons for us to wear to prevent us from getting soaked and a huge blow drier that's attached to the wall.

    Chow Hound's Dog Wash station, complete with prices!
    Jason M.

    What do you do when your cats decide they need a change in their diet- mostly because they suddenly consider themselves too refined even for Fancy Feast, turn down their noses at 9 Lives, and won't even get up for Friskies? You come up to Chow Hound and simply pick up a few cans from their huge selection of cat foods and hope that you can find something that even the pickiest cat's taste buds will finally enjoy. But this place is more than just cat food- it's full of wonderful supplies and potential pets for pretty much everything under the sun! It doesn't matter what you have- if it's aching, you'll find supplements and soft beds. If it's energetic, you'll find toys for it to chase or scratchers for it to work out all that extra energy on. If it's hungry, there are aisles and refrigerators full of new brands of food for them to eat and try that ought to satisfy even the pickiest pet. There are also some animals here who need some good forever homes, too- so if you're looking, at least come on by and see if one or more of these wonderful potential pets can find a place with you! Own your very own pupper? Have they gotten into something they shouldn't have, or has it just been a while and bathing them at home is a pain? Then bring them on in and give them a nice, wonderful bath at Chow Hound's dog bathing facilities. Apparently they're good for dogs of most sizes, and you get most everything in the flat price- shampoo, conditioner, pretty much everything you might need to make any old dog into a pampered pupper. I will offer up caution, though- watch where you step! With so many dogs coming in and out, there is the occasional accident- wether someone just can't hold it and goes on the floor, or something else- and while the store clerks are very quick with their mops, it still pays to watch where you step, yes? Finally, yes- there is a store cat. We didn't get their name, but we did feel its imperious stare from the highest point it could reach- on top of an already massive cat tower on an already high shelf. I don't know how friendly they are, myself... But anyways, if you're in the area and want to stop in, I would recommend you come on in and see what they have to offer!

    All you need and more for a dog bath!

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    2 months ago

    Animal cages are filthy. I have reported to store staff and have called corporate twice to report. The store has a terrible smell.

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    2 years ago

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    1 year ago

    Really helpful employees that helped me find a good food for my picky dog!! Thank you

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    5 years ago

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    7 years ago

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    3 years ago

    It is such a quaint little pet shop with everything you need, as well as the cured cats and other animals that are well taken care off

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    7 years ago

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    Ask the Community - Chow Hound Pet Supplies

    Review Highlights - Chow Hound Pet Supplies

    A tray of 5-6 different grooming combs, ear plugs for your pup, treats, cotton swabs, cotton balls, ear cleaners (2 different aromas), and 2 different perfumes.

    Mentioned in 2 reviews

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    Oak Ridge Feed - Welcome to Oak Ridge Feed!

    Oak Ridge Feed

    (8 reviews)

    I live in Kalamazoo, I just have an out of state phone number that I never switched when I moved…read morehere 5 years ago, and that is why it's showing up I'm not local, but I am talking about the right place. I would like to preface this by saying I love this store and the people there are GOOD people, but the bad review is about a product they carry. I purchased Dog Rocks to make my dogs' urine stop turning the grass yellow. These were heavily promoted by someone at the store as working, and they are not cheap. Well, they didn't work, and when I researched these online, not only did I find they are basically a huge scam, but I found that the reason for the discoloration on the lawn is caused by ammonia, which in turn is a result of NORMAL KIDNEY FUNCTION. So even if they worked, would I really want to give my dogs something that alters their kidney function just to make my grass look better? More research showed if they DO anything, they just filter the impurities from the water in the water dish, and do not change the ph level in my dogs' urine, which is determined by kidney function. I wish I had looked into this first and really thought it through before spending the money on them. And nice people at the store, please do your research. I know you care about animals and your customers, but I think someone pulled a fast one on you, and you should just stop selling these.

    These guys always do a great job grooming our pup. They use special shampoos to help the sensitive…read moreskin of Newfoundland's too. The staff is very knowledgeable on all types of pet foods and treats. They also hav a great bird food/feeder section. With food for all kinds of wild critters you may enjoy watching at home. I also love that it's a long standing, local business!

    Petco

    Petco

    (35 reviews)

    Waited over 30 minutes for help in aquatics for them to help a customer that came after us first. I…read moreasked for two types of fish and a plant, they "forgot" to grab the other fish. What was meant to be a quick stop, turned into wasting an hour of my time. Your employees also are terrible at catching fish and almost never offer to help. Always have to search for an employee for help. The new Pac-Man "desktop" pet are cruel and inhumane. They should have a regulated temperature home and proper care guides. What's the point in asking what the size of your tank is and how many fish you have, if you're not going to treat the rest of your animals with the same respect.

    Don V I have been a customer for quite some time. Late…read moreyesterday I purchased a shrimp and a blue Tang. When I got home I noticed a white spot on the Tang's fin. It was too late to call the store. This morning the tang was dead. I went back to the store explained to the manager{?} that the fish had a white spot on the fin which suggested that the fish was sick and died in less than 12hrs. I asked for a refund and she told there was no refund on saltwater fish. My point, however, is that the policy needs to be a little flexible in certain circumstances such a a fish dying in less than 12 hrs. I believe that I should of gotten a full refund or store credit. The manager would not agree to any reimbursement what so ever. That's gggreat customer service. Wont shop in that store anymore.

    Kalamazoo Humane Society

    Kalamazoo Humane Society

    (8 reviews)

    I am so very impressed with our local Humane Society. In a pandemic, they have everything arranged…read morequite well, so that you can help your pet while being safe. This review is for a spay appointment we had in January, 2021. What a way to start the new year! First, the new building! It looks so beautiful from the outside. Clean, well-designed, and you can tell that it is them from the enormous dog statue inside! :) For pandemic spay appointments, you call in and reserve a spot on the calendar when they open the schedule for new bookings. I had to wait over an hour on the phone, but that is because they were closed for almost 2 months, I believe, because of the move. The phone staff were incredibly patient and kind. We drove up on the day of Rosencrantz's appointment, as directed. We waited in line while staff went car to car and ascertained who we were, and put an identifier on our car under the windshield wiper. We filled out the paperwork. Note: Everyone must be masked, and the cat had to be in a hard-sided carrier, per their emailed instructions. The staff members were masked and I felt safe in conversing with them. Then your car gets to the front of the line, and you hand over the carrier. Poor Rosencrantz was so unsure of what was going on! But I digress. At 4-4:30, you drive back and wait in line to pick up your pet. When we were able to get R, the staff member delivering her was very kind and patient with his time, while we asked questions and he gave specific directions. One thing that would have been good to put on the original directions is to quarantine them to a small room for a while, once you get home, and to have fresh litter. Upon reflection, that makes TOTAL sense, but sometimes we don't think ahead. The price was SO reasonable: $40 for a spay, and $20 for 2 vaccines. That price is much appreciated. It is able to be so low because of grants and other funding (thank you!). In all of our interactions with staff, everyone was SO kind and caring. I never felt rushed or had an unanswered question. Highly recommended!

    Had an appointment to take my dog to get spayed since it's half the cost of a vets office. When you…read moreget there you have to go in sans dog to check in. I didn't think the people in the parking lot waiting for the place to open were very polite. I was the 2nd car in the lot but other people ran in front of me to check in so I became #4 (not the fault of the Humane Society!). After you check in you go get your dog, but you have to wait until the person in front of you has checked their dog in before you go. Which was kind of a problem in the freezing cold. Especially since I didn't want to lose my spot again to everyone else that was jumpy! My dog was fine after the surgery. She was drugged up so very lethargic but overall everything with the surgery went well. The staff was very nice and friendly. They were talking to the dogs and the people. I wish they would just have a better system to drop off that could be less of a run for it method!

    Chow Hound Pet Supplies - petstore - Updated July 2026

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