100% ripoff place. They came up with $2500 needed treatment. Two dentist before and one afterwards…read moresaid I needed no work. Complete scam office

I beg people. Please DO NOT GO HERE. They act like sales people. I'm writing this review so others…read moredon't experience what I did. I originally visited this office for a routine teeth cleaning, not for orthodontic treatment. During the visit, clear aligners were brought up, but the doctor did not clearly explain how long I would need to wear the aligners per day or what the full commitment would look like. Despite that, I was encouraged to move forward and ended up paying the full amount($6,187)the same day. After thinking it over, I realized this treatment did not fit my lifestyle and called the office next day to ask whether cancellation was possible. During that call, the front desk staff member told me that the aligner order had already been placed and that cancellation would be very difficult, which later turned out to be untrue. What concerned me most was that the front desk staff member -- who is not a doctor -- repeatedly tried to persuade me not to cancel for over five minutes, making statements such as: * that he personally wears aligners and drinks cocktails with no problem, and * that I probably don't need to wear the aligners exactly 20-22 hours a day. This was extremely concerning. A non-clinical staff member should not be giving medical advice or minimizing compliance requirements, especially for orthodontic treatment where wear time directly affects outcomes. It felt unsafe and inappropriate. After insisting that I only wanted to know whether cancellation was possible, I was later called back and told that the doctor had NOT placed the aligner order and the treatment plan had NOT been started, contradicting what I had been told earlier. Although they agreed to cancel, they withheld 10% of the total payment (over $600) as a "transaction/third-party fee," despite no aligners being ordered and no treatment having begun. No clear breakdown or documentation was provided. The combination of: * misleading information, * high-pressure sales tactics, * non-medical staff giving medical guidance, and * lack of transparency around fees made me lose trust in this office. Orthodontic treatment is a serious, long-term medical decision, and patients deserve accurate information and professional boundaries -- not sales pressure. I chose to discontinue care here and find a different provider.

First rate dental care. Great service and very professional. Dr Burke has a great staff that is…read morevery caring. I highly recommend Greenbrae Dental.

If it weren't for Lionel the office manager I don't think this practice would be in business…read more I had to have a tooth pulled, and a bone graph done, which was done by Dr. Beak. That went ok, however a week prior to my appointment to have my implant done, I was told that he wouldn't do it, and wanted to refer me out to a periodontist. This is after he already told me that he could do all the work. Now I'm scrambling around trying to find someone to finish the work. Truly unacceptable.

Dr. McQuade has some serious faults. She can be insulting and borderline hysteria. She is a…read moreterrible manager, speeks far to fast, has little interest personally in patients and talks, talks and talks with nervous demeaner. I've had a year's experience with her and finally had to walk away. On top of this she is very expensive.

Dr. McQuade is THE best dentist we've ever had. Amazing bedside manner paired with all the latest…read moretechnology to make her patient care as comfortable and smart as possible. 10/10 recommen.

Thanks to Dr Schmidt I have my beautiful smile back!!…read more Dr Schmidt is so kind and patient he completely rebuilt my entire upper and lower teeth. HE IS THE VERY BEST! I would also like to mention his staff- Mary and Elizabeth are just the staff any doctor could hope to have and together they make a great team!!***** Yes I would recommend Dr Hugo V Schmidt to my own family or friends!

I had cancer in 2018, before my radiation treatment, my family dentist and another specialist…read moreadvised me to remove 2 or 4 teeth. I was in pain and frustration, the nurse from Kaiser hospital referred me to Dr. Schmidt, he not only did denture for me and did exam for m, but told me in confidence that no tooth needed to remove. Thank Dr. Schmidt that his profession and judgment kept my teeth unt today. I am so grateful for his wisdom!

I had an emergency visit, as a non-patient, and they were able to schedule my appointment, see me,…read moreand replace my filling within the hour. All while providing great care and reassurance through the entire process. Dr. Hyatt and Debbie are life (tooth) savers! I'll be returning as a regular patient.

Dr. Hyatt gave my mother an emergency appointment to help her with an ill fitting denture. She was…read morekind, respectful, very attentive and worked on the issue until my mother was satisfied with the fit. She is a great dentist but more importantly, a kind person. We are so happy to have found her.

My experience at this office/practice was horrific, I highly dissuade you from going here. Dr…read more Michna himself was fine, but his office staff are beyond horrible. There were mistakes made with billing from the start, but even worse, I called bc I had part of a crown that cracked on my tooth. They said the soonest he could see me was 4 WEEKS later. Despite me calling to say I had started to have pain and I thought something was wrong, they wouldn't give me an earlier appointment. Then they cancelled on me and it took MONTHS for a reschedule, despite all the info I had given about my situation. THEN THEY CANCELLED on me AGAIN the day of the rescheduled appointment after I had already taken off work and they didn't tell me about it until I was at the office. I can't make this up. THIS COST ME $4K in a root canal and crown (even with insurance) at another dentist. I am truly beyond frustrated and upset about the entire experience. They never apologized or addressed the issue afterwards. They don't care about the well-being and needs of their patients enough to pay attention to serious requests. I heard that the reason they can't keep enough hygienists around (and thus don't have enough appointment slots) is because they refuse to get rid of long standing office staff who are not competent, and people don't want to work in that environment. I genuinely doubt my urgent requests about my tooth were even brought up to Michna or anyone else there. I never take the time to write reviews, but this behavior was egregious and I want to warn others.

I drive from Novato to Greenbrae to have cleanings and see Dr. Michna…read more The hygienists are all wonderful and thorough. Dr. Michna doesn't push unnecessary procedures and one feels a great deal of trust in his skill. He has done a few filling replacements and one crown over the last 6 years. Each time he showed me exactly where the problem was and why a procedure was needed. He is as good if not better than the Dental practice he purchased several years ago. Like I said, I drive from Novato to Greenbrae to get great dental care!

Excellent care by a knowledgeable and experienced dentist. I trust his judgment completely.read more

I just have to say I agree with all the other five star reviews. He and his staff are great and…read morehis rates are reasonable. I was referred to him by an oral surgeon so he is obviously respected in the profession. I'm glad I found him.

The dentist at this practice is a very, very good dentist My…read morehusband and I have been seeing Dr alYang for many years We get good care and love the staff !

If you are considering a dentist swap and looking into Dr. Yang's office, you are making the right…read moredecision. I had moved from SF to Mill Valley and no longer wanted to commute to get my cleanings. I also had a laundry list of things to touch up before my wedding. I came to Dr. Yang's office with a few goals in mind and a strict timeline. 1) I had braces as a kid, but never wore my retainer, so I wanted to fix up my teeth with Invisalign. 2) I had some old composite that was yellow and incorrectly shaped 3) I wanted to whiten my teeth 4) I needed all of this done in 6-9 months The doctor jumped into action and was able to deliver on all fronts. My teeth are whiter and straighter, and I looked great for my wedding. Additionally, everyone is super nice at the office. They communicate over text with reminders, and it has always been easy to work with insurance. 5 stars and will be a long-time patient!

I switched dentists about a year ago to Jason Sherman DDS and I am so glad I did. I have pretty bad…read moreanxiety with dentist related things and they help control that very well. I just got two cavities taken out today with zero pain! Also I'm always in and out of there, it never takes too long. The front desk workers are very kind and helpful. Everything is done professionally but also very friendly!

I drove a long way to see Dr. Katelyn Du for my front teeth fillings, and it was absolutely worth…read moreit. I've had several dentists work on my teeth before, but none of them did the work like Dr. Du. She truly went above and beyond. Her office is warm, welcoming, and professional. Nicole and the rest of the staff are kind and highly skilled. I can't stop looking at my beautiful teeth. Dr. Du gave me back my confidence with this amazing result. Thank you so much, Dr. Du. You are the best, and I'm truly grateful. I wouldn't go anywhere else!

The front office is unprofessional and rude. They cancelled our appointment because we were 5…read moreminutes late (after I had spent over an hour in traffic trying to get there). Honestly, I am not sure why the staff has chosen pediatric dentistry as a profession given how unfriendly and unforgiving they are.

Dr Yarborough and his staff are awesome. They are kind and caring. They are very efficient and have…read morea lovely office with state of the art equipment. They also have a tv on the ceiling to help you relax. Dr. Yarborough explains everything and makes sure you understand what he is doing and that you are comfortable with the care you are getting. He does not push any extra procedures and his charges seem reasonable. I promise you will not be disappointed. Vicki Z.