I've been coming here for over 5 months now and I feel it's the best time to finally give my…read morereview. I have to say that Platinum Glam really knows how to deliver costumer care. Upon walking in, I am always greeted and always offered a drink. I usually get the matcha latte because it's my favorite but anything they offer and make is great. I have never been disappointed with my nail services here. Yubri is AMAZING and so is Arismaidi (the only 2 I have had the pleasure to get services from). I love the cleanliness as I am big on using sterilized tools for nail services. I enjoy coming here and continue to use Platinum Glam for all my beauty needs

Love Fabiola she is the best with eyebrows !! Love the place…read morealso good service very clean

We were visiting from North Carolina and desperately needed pedicures. We called 3 other businesses…read moreand all were booked. Nails and I said, "Come now." Very few of the ladies spoke English and we spoke very little Spanish. However, they worked in 4 pedicures and 1 manicure and were so very lively. They laughed and smiled and made us feel as welcome as possible. They even shared so café con leche. Helen knows no English but has a beautiful smile and great attitude. The quality of service was as good as we could have hoped for. From the viewpoint of an English-speaking, out-of-town visitor, i highly recommend Nails and I and we appreciate their hospitality!

The nail technician, Neivi, was extremely unprofessional and dismissive while doing my nails, even…read moreafter I repeatedly told her I was unhappy with the work. When my sister asked for clarification about why the nails were not done correctly, the technician and another worker immediately escalated the situation, became aggressive, and even accused us of lying. The situation became so hostile that the technician threatened to fight me after her shift, while yelling "I don't need this job I have more money then you" I'm making everyone aware because this behavior created an unsafe and uncomfortable environment, and it needs to be formally addressed. No customer should be treated this way or feel unsafe simply for voicing concerns. Not all customers are always right but in this situation, we were not at fault. Avoid this business, as the manager also failed to de-escalate the situation and allowed the aggressive behavior to continue.

I'm writing a good review for this place because I come here pretty regularly and M always very…read morehappy. But this time I did my nails with Vivian and I was quite unhappy with the experience. She was a bit rude to me At the beginning of the service Which set the tone for the whole experience. I felt quite awkward uncomfortable the whole time. As if I had just been scolded by my mother. At the end of the service she overcharged me on the ticket. The only way I actually caught it was because the receptionist asked me if I took advantage of the special that day. I said no and she realized that the price was wrong. This is unfortunate because I love coming here and this experience sort of tainted my decision to come back only because I don't Want to run into her again

Great place to go too everyone friendly great customer service Cecilia one of the best nail…read moretechnicians

My favorite place for nails ever! Hellen is the bestie :)…read more I live 40 mis away and I drive to Kendall to do my nails

Definitely my fav mani/pedi place. I have been doing my nails with Lisandra, the owner for a bit…read moreover 3yrs. Love her! The other 2 techs, Jenny & Helen are also amazing! You won't be disappointed! They use great products and do beautiful free-hand design! Great prices.

There is plenty of parking, which is convenient, and the salon appears nice at first. Also, they…read morehave a nice selection of nail polish. However, my overall experience was disappointing. My usual nail tech was on vacation and I came here due to positive reviews on Yelp. I had a regular pedicure and a gel manicure. One of the nails on my left hand was applied in a way that touched the skin on the side, which caused it to lift off the very next day. I had to return to have it fixed, but I was not happy with the repair; as the fixed nail looks noticeably darker than the rest. After that, other nails also began chipping which was frustrating. I was also not impressed with the cleanliness compared to my usual manicure and pedicure salon. For example, a plastic liner was not automatically used in the pedicure tub; I had to request it. I also noticed that nail files appeared to be reused, which made me uncomfortable. Overall, the experience felt like more hassle than it was worth. Due to the quality issues and cleanliness concerns, I don't plan on returning.

Upon entering the salon I was greeted and took notice of how clean the salon was. The ladies…read moreworking the salon were nice and attentive. My nail artist was very gentle and really took her time on me to get the best possible outcome. I only went in for a regular baspedicure and this has been one of the better ones I have received as of late. My only knock is that they are unable to do French pedicures with regular polish which is my go-to. I found that a bit strange as I've never been told that before in other salons. I was still able to find a color that I liked from their wide variety but wish I could have gotten what I initially wanted. I can definitely see myself coming back to the salon another time.

Awesome! Best manicure/pedicure I have received. I have been to a few in the area and couldn't find…read moreany that I could return to. Lineisy is very experienced and is very detailed. She takes her time to make it look perfect. Will be going to her from now on.

I am a new customer and the service was amazing. Fast and flexible appointments were available. The…read morevariety of colors was just right. I would recommend obtaining your next mani pedi here.

This is my favorite local nail shop. Anne, Candy and David are absolutely incredible. They are so…read morenice and sanitary. I recommend setting an appointment or going on days that are a little slow like Tuesday. I have gotten gel, dip and my favorite now is apres nails--they last me a month!

I asked for nails and she said she couldn't do them and proceeded to do a whole different design…read moreand way worse and then charged me for double french tip cause the design had a line under the french tip, it was over 100 for a simple flower she made

Best Nail Care I've ever had once I decided to go natural, no more tips for me!…read more They used a product called Nailtique, u put a coat on each day/7th day, file buff, do a coat of Nailtiques, for next 7 days

Fast, Best price- Ok quality…read more $18 for gel refil Came in on a sunday, i was taken right away- Doing a gel manicure and they had to take off my structure gel long nails. The tech was making sure if it was right length and nail shape and all was done in 30mins. Not the best quality for cuticles and shape but definitely the best for LAST MINUTE , PRICE, and FAST. And open on sundays

Quality My nails were gel and they chipped within 1-2 days…read moreI think the salon would have probably offered to do another manicure for me for free but I don't live nearby therefore that was not possible

I have been coming to this salon for approximately three years. It's very clean, friendly, and the…read morevariety of colors are amazing I do my nails with Amanda. She is detailed friendly great quality of work. She takes pride in doing her absolute best. I have never had any color bubble or not last my gel manicure for up to three weeks. the price is unbeatable. Overall, I would definitely recommend and have to my family, friends and coworkers.

I've been coming here for almost 3 years. The customer service is great. Carolina, the owner,…read morealways greets you with a smile and goes the extra mile to please her customers. One time I noticed they were missing my favorite color and I brought it up to her attention. The very next time I went, she approached me right away to let me know that she had ordered it and that it was already available. My nail technician is "Leyanis". She is just amazing! Extremely detailed and professional. I love her work. I haven't tried any of the other technicians but I've heard they're really good as well. The place in its entirety is always clean. There's always plenty of parking and the prices are reasonable.

I've been coming to this place for about six months for a manicure, and unfortunately, my…read moreexperience was not what I expected. After just a few days, the nail polish began to crack and peel. I decided to return to the salon for a fix, hoping for a resolution. However, when I did, the owner implied that she was doing me a favor by not charging for the correction, which felt dismissive. I believe customers should receive high-quality service and products, especially when they are paying for it.